Search Results for 'cache'

Hello!

Please make sure that your PHP version is the latest one, clear the cache and try again.
Let me know the results!

Thank you!

Hello!

A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.

Thank you!

Hello!

I’ve checked your website, but I can not see any anomalies there. Please make sure in Dashboard -> Plugins that you have only 1 cache plugin active.
If the problem occurs, then we need to take a look and let you know what can be done.
Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thank you!

Hello,

The error is related if you use the single template 11 from the tagDiv Standard pack, and is possible for this plugin to be deactivated. Please re-install and activate the tagDiv Standard Pack Plugin and clear all cache.

Thank you!

Hello!

Please make sure you have the latest version of the theme and plugins(11.2).
Please check if this code is missing from your htaccess file: https://www.screencast.com/t/iN0R93dD3p from our requirements, make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
For this error you can check our guide from here at point 5: https://forum.tagdiv.com/tagdiv-composer-not-working/
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please also check the page for special characters and remove them if they exist.

Thank you!

Hello,

Please do these steps:
1. disable tagDiv Composer
2. uninstall(delete) tagDiv Composer
3. clear cache (if cache plugin exists)
4. install tagdiv Composer
5. activate tagDiv Composer
6. clear cache (if cache plugin exists)

Also, please do a test using only tagDiv plugins, clear all cache (browser, server)
Also, please let me know what version of the theme you have.
Normally it should look like this https://i.imgur.com/y4zdXMI.png

Thank you!

Hello,

Please disable the AIOSEO plugin and check after the post settings. Normally it should look like this in the classic editor as well https://www.screencast.com/t/pBa8G3I6OL
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Hello,

Normally, once you set the code for ads in a single post, they should appear in all posts that use that template.
Please try to replace the single post content element => https://i.imgur.com/IEHPmag.png clear all cache.

Thank you!

Hello!

Please make sure you have the latest version of the theme and plugins(11.2)
Sometimes, the issue can be from a plugin conflict also, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hi,

There is a plugin conflict between some plugins you have installed, deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If the problem is still there, then please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue and let you know what can be done. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Hello,

I saw you have checked for the comment box to close automatically after a certain number of days, please unchecked, clear all cache and check the post.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Did you use WP Bakery? If yes, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).

Thank you!

Hello,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Did you use WP Bakery? If yes, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).
So, I gladly recommend you to shift from WPBakery to Composer, because WPBakery is an old builder plugin.
Please check our guide to know how to shift from WPBakery to Composer: https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
tagDiv Composer contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/\

Let me know the results!

Thank you!

Hello,

I made a test and for me, works well => https://i.imgur.com/hA7WAyl.png please clear your cache and try again.

Thank you!

Hello!

Please make sure you have the latest version of the theme and plugins(11.2). Make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Clear the cache, also from your browser and try again.

Let me know the results!

Thank you!

Hello!

Please make sure you have the latest version of the theme and plugins(11.2). Make sure you have all the requirements as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Clear the cache, also from your browser and try again.
These elements have a button called “edit content” and if you click on that button, the WP Editor will open and you can add some texts. Write the text in WP Editor, close from X, save and you can see the changes in your homepage and not in Composer.

Let me know the results!

Thank you!

Hello,

1. As I said above you need to use a plugin to log in and register which are designed to make these changes or you create a custom function for it.
2. You can delete the social icons with tagDiv composer, also, remove the symbol from Theme Panel -> Social Networks https://i.imgur.com/2otBxg9.png
3. You can add the link in the menu, and assign that menu in Theme Panel -> Mobile Theme -> Header => https://i.imgur.com/0O0BanO.png
4. If you set a code, and after you save it this disappearing, then this issue can from an object cache, please check to see if you use some plugin that have object cache, or if you have some files with this name.

Thank you!

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hi,
Right now the website looks normal -> https://i.imgur.com/OdhnLfT.jpg
That situation can avoid if you activate the theme, but in case that the theme is already activated and the problem persist, what you can do is to reset the license key from Newsmag> system status and set it again, after that clear all cache, this should fix the problem.
Thank you!