- NewsmagRequirements for Newsmag
- NewsmagHow to update the theme
- NewsmagtagDiv Social Counter tutorial
- NewsmagTop bar templates
- NewsmagAjax view count
Hi SAMYTHEBIGJUICY, I see that you have installed the PULSES PRO pre-build website, on this the ad are set using tagDiv Composer -> https://i.imgur.com/EfNf1Xu.jpg
If the ads appears only when you are not logged, then this is not a theme problem and it is a cache problem (most of the time it get solved by cleaning all cache), you can make a test disable all cache you have on your website and check again. When the cache is work correctly it should display the same thing for logged and un-logged user.
If the problem is still persisting, please provide a link to your website!
Let us know the results!
My WordPress site ver 5.8.1 with Template 11.2 is working, but I can’t edit Widgets = error:
The “tag_cloud” block was affected by errors and may not function properly.
screen – https://prnt.sc/1rp3nbh
May by because of Cache. I’m not sure to refresh the Cache after that 🙁
Hello Bettina, I tried as you suggested but I’m experiencing a strange problem: In my page I placed a loop block with 8 articles, then a banner and then another loop with 4 articles and an offset of 8
It looks ok on tagDIV composer, but when I see it on the frontend, the second loop is 8 articles with no offset.
I have no cache plugin and it’s no cache, because if I put in the second block a title, it appears correctly
Hello,
I saw you use WPBakery plugin, please disable it, clear all cache and after the background ad should work.
Also, my recommendation is to shift from WPBakery to Composer, because WPBakery is an old builder plugin.
Please check our guide to know how to shift from WPBakery to Composer: https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/
tagDiv Composer contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
Thank you!
Hi jasaj, there are more cache plugins that can be use with our theme. Here are some guides that we have:
-> https://forum.tagdiv.com/cache-plugin-install-and-configure/
-> https://forum.tagdiv.com/autoptimize-install-configuration/
Also for Cloudflare make sure that this is set like in our guide https://forum.tagdiv.com/cloudflare-cdn/
Also we have a small page speed guide -> https://forum.tagdiv.com/how-to-make-the-site-faster/
I hope this will help you!
Hi alec, what you can do is to move over tagDiv Standard pack to only tagDiv Cloud Templates (to can disable the standard pack), this should improve the performances.
Indeed there are more MySQL requests because each blocks that you have set make a request to the database.
Another solution it is to use a cache on database, this should solve the problem.
Thank you!
Hi,
Thank you for the reply – from the images I posted
Which one is the mobile theme?
– This one: https://ibb.co/DQYsGh2 and https://ibb.co/cL20sgT
OR
– This one: https://ibb.co/gmTr1Kv
The home page I have edited with TagDiv composer (https://ibb.co/gmTr1Kv), the Category pages (here:https://ibb.co/DQYsGh2) I used Cloud templates.
How can I get the home page to show the same as the this with this menu and this layout? https://ibb.co/cL20sgT
(I have tried to create a mobile version of the homepage (page with tagdiv composer) but as soon as I do that – the entire site changes to mobile including on the desktop
I have have Cloudflare and I have purged the cache, made no difference.
Hi everyone!
We’ve a problem between WP Rocket & TagDiv Gallery.
In desktop or tablet layout, we can’t show the correct images inside the gallery, the images are distorted. We don’t know why. Anyone can help us?
We’ve tried some fixes, but it was impossible, only removing entire cache solved the problem.
Hello!
You can only see if you have some errors in the console while you press the button save.
The issue can be from a plugin conflict also, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
The problem comes from your website’s page speed, or some external factors like the internet speed, that’s why maybe the images are not loading so fast.
We recommend using the WP Super Cache plugin with this configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure
Our developers are working a lot to improve the page speed in every update.
So, please make sure you use the latest update of the theme and plugins because it may help you for your page speed. First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, to increase the page speed you can check these similar topics for more solutions:
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Thank you!
Hello Revolware,
When you disable the tagDiv Cloud Library is normal to displayed only shortcodes.
Also, for that error please make sure you have an SSL plugin activate, please do test only with tagDiv plugins, clear all cache and see if the problem persists.
Thank you!
Hello,
If you have a plugin for cache, please diable it clear all cache on the browser and check again if the mobile page will be displayed.
Also, please check if you have a cache plugin on the server.
Thank you!
Hello,
I verify your website on my phone and seems to work well https://www.screencast.com/t/x86p69NG0xYd
Please let me know what cache plugin you use, also, do you use some plugins to optimize the CSS?
Thank you!
Hello!
If you use Mobile theme plugin, then you can not edit the pages with TagDiv Composer.
There are no settings to customize the pages.
You have only some settings for this layout, which you can find in Theme panel -> Mobile Theme.
We recommend using the WP Super Cache plugin with this configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure
Clear the cache and it should display well on homepage.
If you can’t manage to configure that menu, then please make a full backup, send an email at contact@tagdiv.com and provide wp-admin. Also, paste a link to this topic so we can easily identify you.
Our team will take a look!
Thank you!
Hello,
Please do a test using tagDiv plugins, clear all cache and check the block and try to change the font and color, also, please let me know what block you set there.
Thank you!
Calin
If the tag divcomposer is active I cant add content via the wp admin page and the publish page appears readable
If I deactivate TagDiv Composer I can add content however the Published site appears with a critical error.
I have disabled all the other plugins and ran a WP troubleshooter. I have identified 4 plugin’s affected. The others I can leave disabled as they are not critical to the page function and me adding content. Tag DIv composer is needed.
Your advice found here https://forum.tagdiv.com/requirements-for-newspaper/ I have attempted previously
WP SUper Cache isnt intallable I have looked at that
I have upgraded my hosting PHP memory and requirments as the theme required. Still no solution
Hi, I just made a test with WP Super cache plugin and for me it is display correctly -> https://i.imgur.com/ZzhQ4iV.png can you please provide some more details and screenshots about the problem you have, also some screenshots will help a lot!
Thank you!
Hello!
Please make sure that your PHP version is the latest one, clear the cache and try again.
Let me know the results!
Thank you!
Why is WP Supercache plugin not compatible with Newsmag 5.1 when its advised to upload it in the system status?
Hi,
Seems you have the Mobile theme plugin activate
Usually, this problem is when the mobile theme is displaying on the desktop, then you have a cache conflict, the plugin for the cache that you are using do not recognize the mobile and desktop cache. We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, if you don’t want to use the mobile theme plugin, you can deactivate the plugin.
Thank you!
Hi,
Usually, this problem is caused by the cache plugin that you are using it doesn’t recognize mobile theme plugins. We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hi Bettina,
no amp plugin is installed, no mobile plugin. I deleted them weeks ago. I cleared the cache from browser, I installed a cache plugin nothing changed. on the mobile device is definately shown the setting from the theme panel like logo and poor footer no content.
thank you
Hello!
I’ve checked your website and it seems to look great, please clear your cache(also from your browser) and try again.
If the problem is still there, then we need to take a look.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
Please deactivate the AMP plugin and the Mobile Theme plugin, clear the cache(also from your browser) and see the results.
Thank you!
Hello @tdeworld8,
Please make sure you don’t have any cache plugin on your server.
Also, do you use the WP WP Super Cache?
Thank you!
