- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
- NewspaperHow to Update the Newspaper Theme
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- NewspaperRequirements for Newspaper
- NewspaperHow to Make the Site Faster
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide me a link to your website to can inspect it.
Thank you!
Hi,
I just make a test with the video ids you provide and for me is working -> https://i.imgur.com/D7VEGD6.png also you can set the channel -> https://i.imgur.com/M8G2Hka.jpg
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi,
I just checked your homepage, category page and few posts, but I didn’t find the code above.
Also if the ads were set in theme panel and you are using standard templates, not cloud, the ads should be displayed on posts, header…
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If I do not understand correctly, please provide some more details.
Thank you!
Hello !
Please clear your cache.
We have investigated your website and everything looks in on order.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thank you for your understanding!
Hi,
Please make sure that all the settings for WP Super Cache are the same, also this problem appear some times when you have more cache plugins, also if you are using a Cloudflare, make sure that is set as in our guide.
For page speed, please check this similar topic -> https://forum.tagdiv.com/topic/very-slow-speed/
Thank you!
Hi,
Thank you for your kind words!
1-2. Please check to see if the review option is enable in theme panel -> https://i.imgur.com/sCppMAC.png -> https://forum.tagdiv.com/reviews-2/
Make sure that you have set the star reviews -> https://i.imgur.com/N2seDja.png -> https://i.imgur.com/r2fARwe.jpg -> https://i.imgur.com/tYo4OrH.png
If there is still a problem, please provide me a link to your website.
3-4-5 Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Plugins issue: Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error, if you have these errors, you will have to contact your host and let them know that your admin-ajax.php is blocked either by firewall or the security settings.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let me know the results!
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
Please make sure that you have cleared your cache. For cache we recoomend: WP Super Cache – https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you !
Hi,
Maybe there was only a cache problem.
If the problem persist, or you have other problems, let us know!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again
When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/
If there is still a problem, please provide me a link to your website and some more details and screenshots.
Let me know the results!
Thank you!
As a few other posts here, I’m having the same problem with the last update the youtube playlist disappeared giving me this error: “Video ids were not found or can’t be retrieved.”
Was working fine before. I did setup the API key as described in the guide. I don’t use a cache plug-in. Nothing changed on the server side.
What could be causing this issue?
thanks in advance
Hi,
As I can see you are using the Newspaper theme not Newsletter.
1. Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Make sure that you set the code -> https://i.imgur.com/s4TnTYC.pngin .htaccess
Also make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
2. We recommend to use for multi-lang the WMLP plugin. You can check one of our website that is using WPML -> https://iflow.ro/en# also please make sure that you set the menu in polylang as in this documentation -> https://polylang.pro/doc/create-menus/ this should work.
3.The border can be set only with custom css, but if you want to set a margin, you can do it by editing the homepage with tagDiv Composers and use this option -> https://i.imgur.com/3eMfdO6.jpg
4. I think that you are referring to this background image -> https://i.imgur.com/czmmmMK.jpg unfortunately there is no option, this background image is set on row like this -> https://i.imgur.com/swcgxja.jpg
5. Sorry, our theme do not have this option, maybe this can be achieve with some plugins, unfortunately I do no know one to recommend, sorry!
6. Please note that out theme do not have any services for this, these are from WordPress, for more details you can check this article about How to Send A Custom Welcome Email to New Users in WordPress.
7. In order to edit the category page with tagDiv Composer you need to do it like this -> https://i.imgur.com/1SZ5cGj.png or you can edit the header template from here -> https://i.imgur.com/upZ2dH3.png and edit the logo after your needs.
If there is anything else, just let me know!
Hope this will help you!
Thank you!
Hi, now with default htaccess I see the adv.
But I don’t know why mobile theme goes in conflict with the theme.
I use WP Super Cache (with your guide) and sometimes I see mobile theme on PC and desktop version on smartphone.
How can I fix this ?
Hi,
For me, the images are loading normal -> https://i.imgur.com/XSAIjMU.jpg
If the problem persist, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
I think that this is an extra parameter add by some plugin, if you want you can check our demos and you’ll see that this parameter is not added in sharing -> https://demo.tagdiv.com/newspaper/wordpress-news-magazine-charts-the-most-fashionable-new-york-couples-in-2016/
If you want you can make a test, deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hello !
1. On mobile you cannot move the logo because it will overlay the menu button: https://www.screencast.com/t/Qx9qcKYRvY6
2. I see that you have already added this button
3. Unfortunately that option is not possible. The top bar will appear only on mobile menu
4. For cache please follow our tutorial here: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you !
Hi,
Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
It could be a conflict with WPBakery plugin.Please deactivate the WPBakery and check the results!
Let me know the results!
Thank you!
Hello !
Please make sure that you have activated your ajax counter too in case of Cache plugin being active: https://www.screencast.com/t/J03OmUM2DZ
Thank you !
Hi,
TagDiv Composer can be use on pages and cloud template.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, please provide some more details about the problems you are facing and some screenshots!
Thank you!
Hi,
This can be a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.
Thanks