- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
- NewspaperHow to Update the Newspaper Theme
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- NewspaperRequirements for Newspaper
- NewspaperHow to Make the Site Faster
Hello !
We have tested this option on our side and everything worked out fine.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
The newspaper theme is a responsive theme, please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins ( let only tagDiv plugin), also if you are using child theme, clear all cache and try again.
If there is still a problem, please provide me a link where i can inspect this situation.
Thank you for your understanding!
Hi, I’m having a technical problem I don’t know why.
My site is inaccessible from my mobile phone it says “there has been a critical error on your website” I tried to rename the plugin folder /empty reboot modem cache but the problem still persists, please help me out
ps: in desktop work fine
Thankyou, I already did everything you suggested. But as I see, the most is about the theme:

And My score now is 38, befeore was 98. I uninstall some plugins as smush, optimize, w3 total cache. I want to know if were necessary hire third part services to improve it.
Hi Calin,
Microsoft edge problem seems to be fixed, Thank you for your help.
However Footer size logo AMP is still here for me, even if I clear cache. Logo size doesn’t change, furthermore your code breaks header alignment. I use Samsung A32017 mobile.
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This reply was modified 6 years by
gumball44.
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins ( let only tagDiv plugin), also if you are using child theme, clear all cache and try again.
If there is still a problem, please provide me a link where I can inspect this problem!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If the problem persist, please provide some more details, screenshots and a link where I can check this problem, also make sure that you have the latest version of Newspaper and WordPress.
Let me know the results!
Thank you!
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
If the problem persist, please provide some more details and some screenshots, also make sure that you have the latest version of Newspaper and WordPress.
Let me know the results!
Thank you!
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins ( let only tagDiv plugin), also if you are using child theme, clear all cache and try again.
If there is still a problem, please provide me a link where I can inspect this problem!
Thank you!
Hello !
Please provide a link to your website.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
Please make sure that you have the last version of Newspaper theme (v10.2) and WordPress v5.3.2
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins ( let only tagDiv plugin), also if you are using child theme, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi,
Please remove the fix count from Facebook and clear all cache also you can change the Facebook id for a test and change back to yours.
Let me know the results!
Thank you!
Hi Calin, I’ve tried with several browser and phones. I’ve tested it in Android and IOS too, but the problem persists. I deactivated the cache plugins more than 10 days ago.
Regards
Ramon
Hi,
Please try with other browser too, is possible to be the cache from browser, also if you are using cache plugins, please deactivate them and try again, maybe are some cache settings.
Let me know the results!
Thank you!
Hi,
The tagDiv Composer should be display on frontend fore each page or cloud template, for pages will look like this -> https://i.imgur.com/iD8iN3A.png for cloud templates like this -> https://i.imgur.com/Q7M8YJi.jpg
Also, please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins ( let only tagDiv plugin), also if you are using child theme, clear all cache and try again.
If there is still a problem, please provide some more details and some screenshots with the problem you are facing.
Thank you!
Hello !
1. We have tested your pages and the fonts work: https://www.screencast.com/t/SzA9RvmIhdg
2. Please make sure that you’ve configured AMP properly. Follow our tutorial in order to understand how AMP works: https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/
3. That is because your website is cached. Please try a cache plugin. We recommend using the WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you !
Hi,
Please make sure that you are using only the mobile theme plugin that is coming with the theme package.
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins ( let only tagDiv plugin), also if you are using child theme, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
Hi, I have designed my website completely on desktop, then enabled Tagdiv Mobile Theme, The website speed was rocking. But after checking my website on Mobile it was loading different from my desktop, even I have changed Mobile theme settings and color to the same as desktop. but no luck, SO I have to disable it.
After disabling the Mobile Theme plugin, I am getting low speed on Google PageSpeed, the problem is Unused CSS etc.
Even I am using plugins like Automatize, WP Super Cache but still getting low speed.
https://prnt.sc/qm7090
Due the incompatibile of W3 Total Cache, I’m using WP Super Cache. But now My site is too slow. I deactivate some plugins and the speed has increased a little bit. Anyone has a sugestion for improve the speed. Plugins or something? I have read the that theme were optimized to speed and SEO, but it’s not what I’m facing. Thanks in advance.
Regards.
Hi Calin,
Thanks for the reply. I should elaborate, its not actually the templates that aren’t displaying properly. I mean when I go into the ‘Pre-designed Templates – tagDiv Cloud Library’ to browse for a new template to download, on some of the previews the text runs off the screen so I cant physically download them because the download button is not visible. For example when I view ‘Single Post 35’, the description, tags and additional information falls off the side of the screen.There is consequently no download button because it is not visible. I have tried removing clearing the cache and have tried a number of different internet browsers but it hasn’t fixed the issue. As it is only some of the template descriptions that aren’t displaying properly within the cloud library it would seem it is likely a problem from your end?
I would attach a screen shot but I can’t see a way to do this? I am completely new to WordPress by the way 🙂
Many thanks
OK,
I have tried 20 different methods to get this toolbar for TD to appear and the WordPress.com toolbar to disappear….sadly, it’s just not happening.
What I can conclude from some google and forum searches is that when a site is hosted on WP.com, wordpress business or VIP hosting ect.
Then the Jetpack toolbar MUST be used, it cannot easily be disabled. Jetpack module settings dont let you disable it from the site backend or the wordpress.com account backend. They also prevent you from disabling JetPack entirely.
The only workaround I can find to be able to edit in TD is to go to the page you want to edit and use the “edit with TD composer” from the page edit/quck edit menu under the item. It seems to work properly and the typical TD composer screen appears and accepts changes.
Unfortunaltely this really hinders how admins interact with their site, as that toolbar has alot of features that can be accessed quickly from the frontend. Notifications, stats, monitorign, creation buttons, cache settings ect. It feels like a step back in progress.
if anyone has some insight on how to remedy this, feel free to chime in.
I am confused as I have never seen this happen before.
I had a client come to me to work on his new wordpress site.
He is mostly familar with wordpress himself and came to me to solve this issue which I orignally thought to be a corrupted install of the theme.
They had purchased WordPress hosting and originally purchased & installed the Nightery theme which uses KingComposer.
The client (nor I) were able to save changes within KingComposer..(it looks too confusing anyways). Nor we we able determine an easy way for KingComposer elements to appear on the frontend once changed. The template just would not save the changes and when it did occaisionally save the changes, it would not be reflected on the frontend pages…and there was no clear path on how to get the edits or push the new shortcodes from Kingcomposer into the pages from the Kingcomposer element creator….so I assumed it was just a KingComposer problem and decided to dump it and try Newspaper as a test.
I convinced the client to let me switch switch to Newspaper since I am highly familair with that and I know it works well and is easy for beginners. His site content wasnt complete yet and his layout is basic so recreating on TD should be a breeze.
Heres what I have done thus far:
( all tasks that I am very familair with from my main Newspaper site)
– Installed latest version of Newspaper from themeforest – successful.
– Installed all necc. plugins for Newspaper – successful.
– Imported a demo as a test – successful.
but upon visitng the front end and logged in as admin and expecting to see the ability to edit pages from the frontend via TD Composer, there is NO TD Composer toolbar.
(additionally there was no admin toolbar on the KingComposer version either, which is likely why KingComposer wasnt behaving as expected).
In fact, the only items that appear in the toolbar on the top left are
“My sites” and “Reader”
on the right of the toolbar are the typical “my account” things.
but no items either from TD nor 3rd party plugins appear in the tool bar.
The back end works fine, the frontend works fine.
TD Composer can be accessed via the pages screen and selecting “edit with td composer” from the page options. where “edit/quick edit” appear. but not from the front end of the site.
I am guessing this has to do with the permanent Jetpack or WordPress hosting setup.
I have disabled all of the previously installed plugins and only using plugs that I am highly familiar with.
(Newspaper plugs, Yoast, Contact 7, Coming soon Seedpod)
Gutenburg is also disabled in favor of the classic editor.
but I cannot disable Jetpack, there is no option for it.
I have disabled many of the usual suspects within Jetpack, but the toolbar issue remains.
I have tried to “login” to the site not using the wordpress.com method and directly going to the wp-admin url and putting my creds in there. Although I can do this it just logs me back in to the unified wordpress.com method.
Clearing Cache doesnt work either.
It is really odd that there would be no toolbar at the top of the site showing the basic things wordpress, Newspaper and other plugins usually put up there, like, Edit Page, Edit with TD, Slimstat or Woocommerce, Query monitor ect ect.
Although the backend loads out fine, there is no toolbar with any options there either.
and Yes, toolbar is enabled in my admin profile, but as I mentioned above the only items that appear in the toolbar are “My sites” and “reader”
am I just dumb today?
Suggestions?
– php 7.2
– wordpress 5.3.2
– Newspaper 10.2
– Influencer demo
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully – https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Also if you are using cache plugins is possible that the problem to came from them.
Let me know the results!
Thank you!
Hi there again Vlad:
The real problem is not the speed which you can see is good enough checking in GTmetrix from my closest location. The problem that I have is since I tried to deactivate the TagDiv Standard Pack my CPU olverloads and make my site slower overall when I access the admin and try to upload an image or even install a newspaper cloud template. I don’t really know if the theme had any problem with the accumulated css or js but it doesn’t happen with other themes I have tested.
ÂżDo you think a clean installation will work? if so what would be the steps? Change theme > Delete > Clean Cache > Install and customize? I am afraid I delete the theme and conserve all the old data from other version and doesn’t let me install it again (remember a simple image is collapsing the server)
-
This reply was modified 6 years by
espedfk2. Reason: link added
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins ( let only tagDiv plugin), also if you are using child theme, clear all cache and try again.
If there is still a problem, please provide me a link to your website where I can inspect this problem.
Thank you!