Search Results for 'cache'

Hi,

Please check the WordPress version that you are using.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If there is still a problem, please provide some more details, some screenshots and a link were I can inspect this problem.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

If there is still a problem, please provide some more details, some screenshots and a link were I can inspect this problem.

Thank you!

Hi,

I made some test with WPForms and for me is working normally -> https://www.screencast.com/t/ytx1T0aoC3vr please make sure that you configure the wpForms link in documentation -> https://wpforms.com/

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please provide me a link were I can inspect this problem and some more details about this problem, in this way I will be able to provide you an working answer.

Thank you!

HI,

Please make sure that your changes in CPT sidebar position for that post are save, if those are please check that post, is possible to need to clear your cache.
You can set sidebar global in theme panel and individual on each posts, the individual settings will overwrite the global settings.
Sidebars tutorial -> https://forum.tagdiv.com/sidebars-tutorial/

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

If there is still a problem, please provide some more details, some screenshots and a link were I can inspect this problem.

Thank you!

Hi,

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please check our guide for increasing the page speed can be found here -> https://kinsta.com/blog/google-pagespeed-insights/

Thank you!

Hi,

Make sure if you are using the latest version of the theme installed via FTP way, remove all of the untested plugins, clear all the caches and check the results. Also, if the problem is still there, please provide your website URL so I can take a closer look at it.

Thank you!

Hi,

I can not see your screenshots -> https://www.screencast.com/t/HlUMB3ZCum

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Thank you!

Hello,

Please make sure you clear your cache as I have just tested this and it works just fine. I have disabled the author box from the theme panel-> post settings and it is no longer shown on the mobile them or amp.

Thank you!

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

Usually when you access wp-admin you are redirect to wp-login.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Hi,

Please make sure that you set correctly the Cloudflare (CDN) -> https://forum.tagdiv.com/cloudflare-cdn/
Also you can deactivate lazyload from Newspaper>Theme panel>Template Settings
https://www.screencast.com/t/zDxt8d921eG1
Let me know the results.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

If the problem is still there please provide some more details, screenshots and a link were I can inspect this problem.

Thank you!

Hello,

Amp works just fine for us with the mobile theme. I have just tested the functionality again but saw no issues with it. It is most likely a plugin conflict affecting your amp template.

Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hi,

Installing Demos -> https://tagdiv.com/newspaper-theme-installing-demos/

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Let me know how is works!
Thank you!

Hi,

You do not have ads only in header and sidebar, also you have set some mp4 video as ads in sidebar, those will not work, you’ll need yo use some GIF, images for banners or ads.
Also please make sure that you clear all cache after you make some changes.

Thank you for your understanding!

Hi,

Usually when the mobile version appear on desktop are some problem with cache plugin, browser cache, please clear all cache and try again.
We recommend using WP Super Cache -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ Make sure if you have followed the steps from this guide if you want to achieve good theme results.

Thank you for your understanding!

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
You need to access your host and use this code in your htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Let me know how is works!
Thank you!

Hi,

This can be done using a the fast news header template from tagDiv Cloud Library -> https://www.screencast.com/t/wOZS6rAfWBV
Also this can be achieve making some changes in theme files, you can check the sugestions from this topic -> https://forum.tagdiv.com/topic/fast-news-demo-header-color-gradient/

But if this is a problem for you, then you’ll need to edit the demo file and set there the header color gradient, you need to go in Newspaper>includes>demos>fast>demo_style.css
on line 15
https://www.screencast.com/t/IbKm1xAoc3h
https://www.screencast.com/t/GYqLtetMzTp
Because the first time is load the style from the theme files and after that will be load the one from theme panel, also please make sure that you clear all cache after you do those changes.

Thank you for the understanding.