Search Results for 'composer'

Hello News Stamps,

I have inspected your website and I saw that you are using the Mobile Theme for your mobile mode, right?
I suppose that you do not understand very good how mobile theme works, right? So, please notice that this theme concept intend to display a Big Grid feature at the top of homepage which shows the posts which are included in Featured category, then will show a text which you added in Mobile Editor in Visual Composer from backend and at the very bottom of the page you will bring the Latest Articles module. Please keep in mind that the Mobile Theme do not recognize the Visual Composer shortcode and that’s why you did not get the demo style for mobile theme. So, for more information about our mobile theme, please check the documentation here -> https://forum.tagdiv.com/the-mobile-theme/ If you are unhappy with this layout, and if you want to have the similar structure with our demo mobile, you will simply turn off the mobile plugin and the theme will be automatically switched to the general responsive mobile mode.

Thanks for your understanding!

Hello mmeida,

I have inspected your website and you are using the Mobile Theme for your mobile mode and it seems to work as properly!
I suppose that you do not understand very good how mobile theme works, right? So, please notice that this theme concept intend to display a Big Grid feature at the top of homepage which shows the posts which are included in Featured category, then will show a text which you added in Mobile Editor in Visual Composer from backend and at the very bottom of the page you will bring the Latest Articles module. Please keep in mind that the Mobile Theme do not recognize the Visual Composer shortcode and that’s why you did not get the demo style for mobile theme. So, for more information about our mobile theme, please check the documentation here -> https://forum.tagdiv.com/the-mobile-theme/ If you are unhappy with this layout, and if you want to have the similar structure with our demo mobile, you will simply turn off the mobile plugin and the theme will be automatically switched to the general responsive mobile mode.

Thanks for your understanding!

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

We do not see any such issues on our end. If you still have trouble with this please provide a link to your site so I can inspect it

Thank you!

Hi,

From what I can see you are using a different page builder editor instead of Visual composer for your page, this may cause errors. You should create your pages in Visual composer – https://forum.tagdiv.com/how-to-use-visual-composer/ and also make sure you are using the latest version that comes with the theme package – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ Please try to disable all your plugins except Visual composer and see if the problem is still there. Then you can install the demo you choose – https://forum.tagdiv.com/installing-demos/
Also you can find more information about the theme as well as tutorials to get you started, in the theme’s documentation here – https://forum.tagdiv.com/newspaper-theme-documentation/

Thanks

Hello,

This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello Sachin Guleria,

Please keep in mind that our Facebook Sharing feature works as expected, without any problems. So, I have made a test with one post of our demo and the Facebook Debugger returns no problems, as you can see here -> https://www.screencast.com/t/ah0en7h6 Since our demo goes right by your side means that should go properly. First of all, please try to revert the theme to the default state, if you are using some untested plugins try to remove them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. It is possible that your untested plugins to interact with the theme core files and cause a lot of unknown issues.

Hope this helps and let us know how it goes!

Thanks for the message!

Hello ipcs,

Furthermore investigation, we have noticed that is a problem with these types of lists on pages through adding them with Visual Composer. You do not use Visual Composer in this regard and you should create them in Classic Mode with TinyMCE Editor, like this -> https://www.screencast.com/t/ycvIPJ18Z and the result is here -> https://www.screencast.com/t/swZAxs0s

Thanks for your understanding!

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Then test the system status again. Let us know if you still have trouble with it.

Thank you!

Hello,

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Hello,

We do not seem to get any of the search errors you are seeing on your site: https://www.screencast.com/t/Df3ba0Q3X
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Then test again.

Thank you!

Hello,

I have tested wp super cache on my end again but did not see any extra fields in the comments section. Please disable all other plugins except visual composer and wp super cache and clear all caching including cdn files if you use it. Then test the comments again. If you use a child theme try to switch to the main theme.

Thank you!

Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Then please make sure the system status parameters are properly set: https://forum.tagdiv.com/system-status-parameters-guide/
Also test this on a wp default theme to see if the issue is present only when using our theme.

Thank you!

Hi,

Visual composer does not need to be activated, you can find more information in the first section of this guide – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks

Hello,
Please try to edit your table as it seems to be custom made and the css is not properly set. Internet explorer seems to ignore the table css. I suggest a different approach tho this element as tables are not recommended in a responsive environment. You can simply use visual composer single image elements and then transfer the shortcode in a text box in the sidebar. On pages you can create the element directly inside the page content.
Thank you!

Hello kamoe,

First of all, please ensure that you are using the latest version of the theme and then, you should use only the plugins that come bundled with the theme packet and rule out any conflicting plugins. The version of Visual Composer plugin should have to be the version which comes bundled with the theme packet, and it has to be installed via FTP way because this is the surest method in this regard. For more references about how you can update the theme and Visual Composer via FTP, please consult here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ -> https://forum.tagdiv.com/install-via-ftp/
After this, if the problem is still there, please ensure that your system status is set according to our guide here -> https://forum.tagdiv.com/system-status-parameters-guide/

Thanks for the message!