Search Results for 'composer'

Hello razakey,

Your Visual Composer must be updated to the latest version 4.12 First of all, you will have to disable/delete the old plugin from your Theme panel and then install it the plugins from Premium Plugins. You can try the above steps.

Thanks for your understanding!

Hello boos11,

Please ensure that you are using the latest version of Visual Composer 4.12 and also, try to disable all the active plugins, leave just to active only this plugin and see how it will work. Also, if your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect the issue. Also, please provide the link of this topic so we can easily identify you.

Thanks for your understanding!

Hello,
It seems to work fine on our end: http://screencast.com/t/4xBeM6zUXqM
Please test our demo version as well and see if the problem is still there: http://demo.tagdiv.com/newspaper/td-post-the-new-screen-savers-the-show-that-launched-video-into-the-stratosphere/
Your site provides the error, yes, which means there is something on your side that is affecting it. Please disable all plugins except visual composer, clear cache and reset cdn files. Also if you have any custom code added, restore the theme to it;s default values. If you use a child theme, please activate the main theme and test again.
Let us know how it goes.
Thank you!

Hello blkphoenix66,

Please try to update the theme to the latest version of it ->Newspaper 7.2, Visual Composer 4.12 and Social Counter 4.1. Do this update using the FTP method, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ First of all, please make a full backup for all your data to rule out the way to lose your data.

Thanks for your understanding!

Hi,
Please update your theme to the latest version by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and then update your plugins including visual composer, rev slider if you use it, and the social counter plugin. This method should help: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Please note that newspaper 7 comes with an optional mobile theme plugin that if used changes the style of the mobile version of your site. You can find more details about this here: https://forum.tagdiv.com/the-mobile-theme/
Also please note that visual composer and rev slider added registration messages in the newer version that must be ignored as the free versions cannot be registered.
You can see the new mobile menu with login options here: http://demo.tagdiv.com/newspaper/
Thank you!

Hello gsmadvert,

Unfortunately, I do not exactly understand what you mean when you say Homepage Post Style 6? Do you refer to Homepage post element from Visual Composer and Style 6? Please provide more details about this, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello all,

Yes, the js-composer is the same as wp bakery Visual Composer and regarding on Revolution Slider you will have to install the Revolution Slider 5 because the other one is the Revolution Slider 4 and it is too old, sorry!

Thanks for your understanding!

Hi,
Please provide a link to your site pointing at a post that does not display the image properly. You can try to disable all plugins except visual composer and clear all caches to exclude plugin conflicts.
Thank you!

Hello,
Well the problem is old versions of visual composer. The plugins do not update along with the theme. You have to update the plugin manually. Please follow this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ After you install the new version of visual composer, it will work again. Simply delete the plugin and install it again by using the files in the main theme archive.
Thank you!

Hi,
Unfortunately there is no easy way of getting the latest articles at the top of the content. But since visual composer is a page builder, you can pretty much chose a theme block and name it latest articles and place it at the top of the page (use another page template not the latest articles one) http://screencast.com/t/V5GxC4mN
Thank you!

Hi,
Please disable all plugins except visual composer, clear cache and reset cdn files. Then set your background to scroll and test again. There could be a plugin conflict affecting it.
If the problem is still there, please contact us via email at contact@tagdiv.com and provide wp-admin so we can login and inspect the issue.
Thank you!

And what are these social icons? are they the ones from our theme? are they other plugins? We do not get these errors on our end so we cannot recreate this issue and thus, we cannot know where they come from. Please disable all plugins except visual composer, clear cache and reset cdn if you use it. Then test again and see if you still get 404 errors.
Thank you!

Hi,
you need to press the back-end editor in order to get the visual composer working. If you use the mobile theme you will see a white part first but you need to scroll down a bit as that white part is the mobile editor.
Thank you!

Hello innovacomp,

First of all, please sorry for the delay but please notice that here you can see our Support Hours -> http://screencast.com/t/K1pbx14Wi and also, we answer on the forum from oldest to newest, respecting our program.
I have checked your website and I saw that you are using the accordion feature for Nosotros page, like this -> http://screencast.com/t/Q1BzPxx3M3y -> I assume that you are referring to this accordion, right? The accordion is just Visual Composer element and depends on what type of elements you will add in it. In our case, you have added a Text Block with Title…So, if you want to change the font family and font size for this, please notice that you can change it from Theme panel->Theme Fonts for Body, like this -> http://screencast.com/t/aspT0pzIGi In the future, if you will use some blocks in accordion, please notice that you will have to change the values for fonts and sizes from Blocks/Modules section, like this -> http://screencast.com/t/Eh7GO7KxciG8 For more information about theme fonts, please consult here -> https://forum.tagdiv.com/font-customization/
Please keep in mind that we are glad to help our customers but please notice that we have a program regarding on support service and also please try to change your negative rating (1 star) because we will help you in issues related to the theme.

Thanks for your understanding!