Search Results for 'composer'

Hello scorp,

Please try to disable ALL the plugins and leave just the Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. It is possible that your plugins to interfere between them and might cause some unknown issues.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hi,
Please try to disable all plugins except visual composer, clear cache and reset cdn files. this should rule out a plugin conflict.
if you still have issues with this, please make a request via email at contact@tagdiv.com and provide a link to your site and wp-admin so we can inspect this issue. Please also include a link to this topic.
Thank you!

Hi,
Please try to deactivate all plugins except for visual composer and revolution slider, then clear all caches: plugin, browser, hosting or a cdn server if you use it.
Then test the slider again. If the problem goes away, then you need to identify the plugin that is creating the conflict and remove/replace it.
Thank you!

Hi,
This is most likely a plugin conflict. Please disable all plugins except visual composer, clear cache and reset cdn files. Then check the menu again. if the problem goes away, then you need to identify the plugin causing it.
Let us know how it goes.
Thank you!

Hi,
Please disable all plugins except visual composer, clear cache and reset cdn files. Then check your posts again. If there is a plugin conflict, this should fix it. Let us know if you still have issues with this.
Thank you!

Hi,
The category tags can be removed for every module in particular from this section of the theme panel: http://screencast.com/t/Ke7qKqng
if you want to remove the tags for a particular block and not all blocks of that type, then you can add a custom css class on the row in visual composer and use css to hide the category tags.
Here is an example: http://screencast.com/t/hejLj9Cvv
Then I would use this code to hide the tags for this row only:
.mycustomclass .td-post-category{
display:none!important;
}
As for the tags on category pages, they can be removed by changing the category template style from the per-category settings: http://screencast.com/t/5zTtbSaOU

Thank you!

Hello FCEmarketing,

Please notice that latest version of the theme is 7.1.1 and the right Version of Visual Composer which you will have to use for our theme is 4.11.2 and Social Counter 4.1. For more information about theme/plugin updating, please consult our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Hope this helps!

Thanks for the message!

Hi,

It seems the margins get modified on your end either from a plugin that re-writtes the css or a custom modification or css code . Please try to revert the theme to it’s default state by disabling all plugins except visual composer, clear cache and purge cdn files. Then remove any custom css or custom code you might have in the theme panel or directly to the theme files.
Let us know if you still have problems with this. if you do, please provide a link to your site so we can inspect it.

Thank you!

Hello scorp,

I have checked your website and I suspect that you do not properly set the sidebars. So, for pages, if you want to display the sidebars you will have two possibilities -> 1) Using the Visual Composer with this layout (2/3+1/3) like this -> http://screencast.com/t/eDiV5efbhEq (in this case you will have to use the default page template or pagebuilder+latest articles+pagination) -> http://screencast.com/t/oNKE9O2l0S or 2) You can use the pagebuilder+page title template and the sidebar you will have to set from the theme panel, like this -> http://screencast.com/t/bRM71kT0Q -> http://screencast.com/t/5J9wz7SlDv9A
For category pages, all the settings about these you can set from Theme panel->Categories, like this -> http://screencast.com/t/dkvo6Cad
For more information about our sidebars, please consult our documentation here -> https://forum.tagdiv.com/how-category-settings-work/ -> https://forum.tagdiv.com/smart-sidebar-2/ Also, this tutorial could be more useful for you because there you will see how you can use the Visual Composer, like this -> https://forum.tagdiv.com/how-to-use-visual-composer/
As a notice, for better results, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN file if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello Roney,

I have checked your website and I saw that your mobile mode is not working properly. Please try to disable all the active plugins, leave just Visual Composer to active (4.11.2 version), clear all your caches, purge CDN file if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. I have checked your Console and also, I have noticed that you have a js error and your Featured Images are not shown on your side -> http://screencast.com/t/jfEIE4n4 Most likely, this type of issue comes from your untested plugins. You can try to turn off the lazy load option from the theme panel and then you will have to check the results -> http://screencast.com/t/QYKeNgZKresJ

Hope this helps and let us know how it goes!

Also, if your problem is still there after this advice, please try to make a new clean install from scratch with the latest version of the theme, without any untested plugins and leave just Visual Composer to active and see how it will work the theme with the default settings.

Thanks for your understanding!

Hello crypthis,

Please ensure that problem does not come from your untested plugins. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. For more information about our ads, please try to consult our documentation here -> https://forum.tagdiv.com/header-ads-adsense/ -> check all the ad sections.
So, if your problem is still there and if you have ensured that you ad code is valid, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Please provide the link of this topic so we can identify you.

Thanks.

Hi,
Please try to disable all plugins except visual composer, clear cache and reset cdn files. There could be a plugin conflict that is preventing the likes from being red. Please also make sure you follow this guide for facebook sharing: https://forum.tagdiv.com/facebook-share/
Thank you!

Hello Glance,

Please ensure that your homepage is set it from the General Settings from the wp panel, like this -> http://screencast.com/t/wCusjqzJG4AA For more information about this, please consult here -> https://codex.wordpress.org/Settings_Reading_Screen Try to re-save your permalinks from the panel, like this -> http://screencast.com/t/50KVJB7afJh
So, if you are using some untested plugins, please try to disable all of them and leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for the message!

Hi,
In order to create a homepage you need to use visual composer. The screenshot I showed was from visual composer, not the theme panel. Maybe this will help: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
Thank you!

Hi,
Please read this guide for information on visual composer: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
The plugin cannot be activated so you can ignore the message.
As for the social counter, please make sure you use the latest version of the plugin (4.1) This version is included in the latest theme version 7.1.1 and then simply disable and delete your current social counter and install it again from the new theme package you download from envato.
After you are up and running with version 4.1, use this guide to set it up: https://forum.tagdiv.com/tagdiv-social-counter-tutorial/
After everything is set up, please clear all caches as the counter is affected by cache.
Thank you!