Search Results for 'composer'

Hello TechTris,

Please ensure that you have fully updated your theme to the latest version and also, all the required plugins has been updated to the latest version of them (Visual Composer 4.11.2 and Social Counter 4.1) only via FTP because this is the surest method for theme updating. Please make sure that this type of problem does not come from your untested plugins and to avoid this case, please try to disable all the plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme. Please check the parameters from your system status to be higher increased in order to achieve the best result. You will have to set them according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello,
There is nothing more to be purchased as the theme provides visual composer free bundled with the theme. However, if you use the mobile theme plugin, there will be 2 editors in your page edit screen. The one at the top is the mobile editor that does not use visual composer. If you scroll down you will see the visual composer editor present and working.
If for some reason this does not work, it probably means you did not update the plugin in which case you need to use this guide to update it: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you!

Hello,

Pages can be edited in visual composer and content added or deleted from the page. Please access your page in the back-end and simply delete the blocks you like to remove. Please read these guides to learn how to use visual composer and block settings:
https://forum.tagdiv.com/how-to-use-visual-composer/
https://forum.tagdiv.com/block-settings-guide/

Thank you!

Hello,
For youtube you only have to paste the youtube link inside the post content. This is a main wordpress feature. If for some reason this does not work, please disable all your plugins except visual composer, clear cache and purge cdn files if you use it.
Then check the youtube embed again.
Let us know how it goes.
Thanks.

Hello thesangramkakad,

Please ensure that you have fully installed the latest version of the theme (Newspaper 7.1.1) only via FTP because this is the surest method in this regard -> https://forum.tagdiv.com/how-to-update-the-theme-2/ Also, if you have any untested plugins on your install, please try to disable all of them, leave just Visual Composer to active, clear all your caches, purge CDN file is you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please notice that our theme has very complex one and if it possible that untested plugins to interact with it and might cause a lot of unknown issues, like this. Please avoid this case through ruling out of these plugins and check the results.
Also, if your problem is still there after doing this advice, please try to make a new clean install from scratch with the latest version of it and see how it goes the theme with the default settings.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello TheRadhaKrishna,

Please ensure that you have correctly updated your theme to the latest version of it only via FTP because this is the surest method in this regard. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches (server cache), purge CDN file if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please notice that our theme is a complex one which has a lot of code lines. I suspect your problem that comes from these updated plugins which interfere with the code source of the theme and cause a lot of unknown issues through the theme. As you can see, our theme has the own tested plugin, like this -> http://screencast.com/t/VuUrLqFI1 with the theme working as properly.
Please try my advice and check the theme to the default state (only with bundled plugins) and see how it goes.
Also, if your problem is still there, please try to make a new clean install from scratch and install there the latest version of the theme and check the results and check how it behaves the theme with default settings.

Thanks for your understanding!

Hello Not Guilty,

Please keep in mind that our new mobile theme does not support the Visual Composer shortcode and therefore, all elements which have added with Visual Composer on the mobile theme will not be displayed, though. Please notice that the new mobile theme was intent to display a very simple version of the page. At the moment, you can add only text, images. For more information about our mobile theme, please consult our documentation here -> https://forum.tagdiv.com/the-mobile-theme/ So, if you are unhappy with this mobile theme, you will simply deactivate the mobile theme plugin and the theme will be switched to the normal responsive mobile mode.

Thanks for your understanding!

Hello Not Guilty,

Please ensure that you have correctly updated your theme to the latest version of it only via FTP because this is the surest method in this regard. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches (server cache), purge CDN file if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please notice that our theme is a complex one which has a lot of code lines. I suspect your problem that comes from these updated plugins which interfere with the code source of the theme and cause a lot of unknown issues through the theme. As you can see, our theme has the own tested plugin, like this -> http://screencast.com/t/VuUrLqFI1 with the theme working as properly.
Please try my advice and check the theme to the default state (only with bundled plugins) and see how it goes.

Thanks for your understanding!

Hello buczek,

I have checked your website and I saw that you are using a lot of untested plugins which could create this type of issue in the theme. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches (server cache), purge CDN file if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please notice that our theme is a complex one which has a lot of code lines. I suspect your problem that comes from these updated plugins which interfere with the code source of the theme and cause a lot of unknown issues through the theme. As you can see, our theme has the own tested plugin, like this -> http://screencast.com/t/VuUrLqFI1 with the theme working as properly.
Please try my advice and check the theme to the default state (only with bundled plugins) and see how it goes.

Thanks for your understanding!

Hello tessera,

Please keep in mind that our theme supports only the following layouts in Visual Composer, like this -> 1/1, 2/3+1/3 and 1/3+1/3+1/3 as you can see here -> http://screencast.com/t/6pb84kxBI1J1 Please notice that if you will not use these recommended layouts you will do not bring the better results. For more information about how to use correctly the Visual Composer, please consult our documentation here -> https://forum.tagdiv.com/how-to-use-visual-composer/

Thanks for your understanding!

Hello aedney,

Please keep in mind that we have no idea what type of code you have. If you want to add your js.code in your header, you will have to edit the header.php core file and place there like this -> http://screencast.com/t/jiiQ1IttD or if you want to add it to your pages, you have two possibilities -> the first one, using the ROW JS element from Visual Composer and secondly you will have to edit the page templates corresponding to your page template used by you. Please notice that we only guide you in the right direction and if you are not aware what you will have to do further, please consider hiring a freelancer/developer to help you because we cannot provide customization services at the moment, sorry!

Thanks for your understanding!