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Hello,
Please make the tagDiv plugins are installed, like tagDiv Standard Pack, tagDiv Composer, tagDiv Social Counter, etc.
Let me know the results!
Thank you!
hello Colleagues,
after I update theme to 11.4.2 from 11.4 the landing page / front page only displays the shortcodes instead of actual content
my website was working fine until this update,
I have updated all my TagDiv plug-in s including composer, cleared all cache and disabled cloudflare
nothing is working
however, individual post pages are working fine with the update
Hi,
I see. You are referring to the top bar. The simple way will be to try to het the cloud header from the cloud template, so the top bar will come with the header template.
If the element has been hidden, then it must be used a custom css.
If you have hidden it on all devices then it won’t appear anywhere. Open the CSS section in the composer and enter this code in it – https://prnt.sc/pqi1z7 the row should then be visible so you can interact with it. Then you can remove the code, after you make it visible on at least one viewport
.td-pb-row.vc_row {
display:block!important;
}
Thank you!
Hi,
The sticky option can be enabled using tagDiv Composer and accessing the manager -> https://forum.tagdiv.com/header-manager/
I hope this will help you!
Hi Bettina,
thank you for your reply. This works for most shortcodes. Unfortunately it does not work for my dynamic content. It is a shortcode for a POD Template. I can add the shortcode in a post with Gutenberg but it does not work in the Composer.
I can even insert the CPT directly when I select the post type in Posts Loop. This would be an option if I could filter and format the output. Unfortunately I have not found a way to just show the post content. The data I need is for future events (six events from now on). An event only has a date, a title and a link. I need a formatted list of this simple data, filtered to current date, no image and not the unformated excerpt.
Thank you!
I found it! And it’s not on the outside. I found it on the Page list under edit with TagDiv Composer. So I’ve stopped looking on the outside. As an aside, the “Pro” themes work better, even though I don’t have a Pro theme I like as well as one that I chose. Oh well.
Hello,
You can’t edit the post template, because you have a standard post template from the Theme Panel, and they cannot be edited with the composer.
To edit with tagDiv composer, you need to use a Single Post Template from tagDiv Cloud Library.
Thank you!
There is no button. I’ve been using Newspaper since about version 7 or 8, so I know my way around the theme. I activated Travel Guides, but I had no way to change the category headers, and Composer seems to have disappeared. It is NOT on the first page although I am logged in, of course. I changed themes to NFT, and there’s still no button. I’ve refreshed the cache, regenerated images (just in case), and there’s nothing. I even disabled the anti-Gutenberg plugins, and still nothing. I am way overdue in relaunching my site and this is very frustrating. All I want is for Composer to work reliably.
Hi,
I sent the pass through a secure link
I just checked and your login credentials are working
User: bogdan@tagdiv.com
Pass: https://sendpass.app/c/3UZE3L
1. The font is set up in mobile theme template but for some reason it’s not processed. Please acess to that link with a smartphone and see by your self. Compare it with the desktop version. You can also log in and open the composer to check
6. I attached an image that clearly shows a duplicate post despite Unique article is enable.
First Article (featured article) https://snipboard.io/t1r7Ym.jpg
Block below the first article
https://snipboard.io/H98cjE.jpg
Unique articles ENABLED
https://snipboard.io/zk2mOb.jpg
That examples proves there’s something wrong. When “Unique article” is enable on that page (homepage) some unique articles dissapear and duplicate posts are kept. Please, explain how can that happen? The rule applied by “unique article” should give the opposite result.
We were forced to disbale it until we find what’s wrong
Thank you!
Hello.
We have serious issues with the layout of our mobile homepage:
1 – When we try to modify the “Header” and the “Footer” with “Composer TagDiv“, it is completely impossible (as you can see on this screenshot: https://imgur.com/a/KQ2sXZq).
So how do we properly modify our Mobile Home Page “Header” and “Footer” to look like the normal Web Home Page ???
2 – When we try to move our Slide circled in Blue (on this screenshot: https://imgur.com/a/EQ4iWm1) to the “Empty Column” (circled in orange on the same screenshot) just above to fill the gap in this column, the slide is no longer displayed at all as you can see on the following screenshot: https://imgur.com/a/P7FnywX.
How then, to make the Slide appear moved in the “column above” since it disappears immediately after having moved it in this empty column located above ???
3 – How to resize the Slide so that it takes the whole width of the space exactly like on this screenshot: https://imgur.com/a/q7lNsOe where we notice the blue lines covering the whole line ???
Please answer us step by step if possible with screenshot examples.
Awaiting your reply.
Hello Betina!
1. The font set in tagdiv composer, for several elements, it’s Almendra Display. But it’s not being processed and displayed for tablet and mobile versions. It works only for desktop version. It can only be a theme related issue.
I sent a template where that occurs along login credentials.
2. We are testing and investigating this
5. I’ll test that
6. Unique articles is enabled but it doesn’t prevent duplicate posts. We are seeing them any way. Please investigate and provide information. See examples below
First Article (featured article) https://snipboard.io/t1r7Ym.jpg
Block below the first article
https://snipboard.io/H98cjE.jpg
Unique articles ENABLED
https://snipboard.io/zk2mOb.jpg
7. Please add that feature to the list of suggestions for future builds
*When unique article is enabled several posts disappear: those posts are unique so, why are they excluded? on the other hand the article that should be excluded is kept? It makes no sense. Something is wrong!
Thank you!
How can I insert a shortcode in tagDiv Composer?
If that is not possible:
How can I insert one single special post (where I included the shortcode, which works fine) in tagDiv Composer? The post has no image, no relevant title, just the small (dynamic) content the shortcode creates.
Hello,
If the posts are not displayed, then, please edit with tagDiv Composer, select the block and let the offset field empty with no space, no value and see the results: https://www.screencast.com/t/peVbVmUDE, please check this option fr viewport on phone or if you use a mobile page, then edit it. For more information about the offset features, please check this tutorial: https://forum.tagdiv.com/offset-feature/.
Thank you!
Hello,
Please check this topic with the same problem -> https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/
Thank you!
Hi,
Please deactivate, delete and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.
Thank you!
Hello, I have problem to download predesigned template for single product page in tagdiv composer. Could You please help me?
Igor
Hi,
Unfortunately, if you are referring to the opt-in builder and the users must sing-in, then they must to complete the files (those can not be removed, there is no option for this, sorry!
But I think that you can use a different method, you can create a page for register and set with tagDiv Composer the pricing table https://i.imgur.com/StQBfjz.png and set on the button the link to the register page -> https://i.imgur.com/jTDkrn9.png then n WordPress set to approve the users to be manually accepted.
Maybe this article can help you -> https://wpeverest.com/blog/how-to-approve-users-in-wordpress/
Thank you!
Hi,
Maybe the option for the undo redo is disabled, for this please open a page in tagDiv Composer, then click on Manager and then on settings -> https://i.imgur.com/KuvxEl6.png enable the option and should be display the arrows for undo and redo -> https://i.imgur.com/nxnyvw1.png
Thank you!
Hello Guys,
I’m writing this down because we have some serious issues with uploading images to our website.
I think it’s good to explain the situation as good as possible.
We have a really big site containing for about 40.000+ images. Since a couple of weeks ago we’ve ran into some issues with the disk space since we didn’t used a CDN for the images. After some investigation we decided to buy the plugin ‘WP Offload Media’, which uploads existing images to Amazon S3, as well as new uploaded images.
It took a while to upload all those images but fortunately this solved the disk space issues. However, since we are using this particular plugin, we are running into some serious issues. Even at a small sized image (50kB) it takes about 30+ seconds to upload. The first thing we did is contacted the plugin developer of WP Offload Media. They did some trial and error and recorded a screen where you can see the testing:
Their feedback below:
After a lot of trial and error, I believe I have now found the plugins that is causing the slow upload speed.
I'm not sure why, but if you deactivate them, the upload speed becomes less then 10s -
Kindly see the following video for comparison -
[video src="https://p-d0FK22zG.t2.n0.cdn.getcloudapp.com/items/6quZvxvA/5f33d57f-9997-4889-a141-01f241137685.mp4" /]
The plugins in questions are -
SportsPress
SportsPress voor Voetbal
tagDiv Cloud Library
tagDiv Composer
tagDiv Standard Pack
If all of these 5 plugins are deactivated, the upload speed is less than 10s.
If you enable SportsPress, it will just to 20s.
and if you also enable tagDiv, it will jump to 30s.
Unfortunately, since these are third-party plugins, what we can only advice is to deactivate them during an upload.
We really would appreciate if you guys could look into this big issue for us since it’s not possible to work with.
Looking forward to your reply and thanks in advance!
Jordy
Hi,
Maybe the option for the undo redo is disabled, for this please open a page in tagDiv Composer, then click on Manager and then on settings -> https://i.imgur.com/KuvxEl6.png enable the option and should be display the arrows for undo and redo -> https://i.imgur.com/nxnyvw1.png
Thank you!
Hi,
That is an image that I think it has not been correctly imported in the cloud header, that image is set on mobile header, so you’ll need to edit the homepage with tagDiv Composer and set the mobile view port, then select the row from header and remove the image from the css tab https://i.imgur.com/8fHbxaV.png -> https://i.imgur.com/rPrfxD7.jpg -> https://i.imgur.com/qiKynHn.png -> https://i.imgur.com/uiNRpqB.png
I hope this will help you!
Hi vawn,
Indeed there are some big difference between Newspaper v9.6 and the last one 11.4.2, but the best way to do the update will be directly, indeed there can be problems but will need to be resolved only once, if you make the updated for each versions, in part, then you need to resolve the problems in each update.
What I can suggest is first to make a full backup for your website and database and after that to update the theme (also, you can try first on staging or subdomain).
The theme should be updated via FTP, by replacing the old theme with the new one (replace not overwrite), in case that there are custom changes in the theme files, those will be lost.
After the theme is installed, please install the theme plugins: tagDiv Composer, tagDiv Standard Pack and the rest of the theme plugins that you had before the theme update (social counter, newsletter).
I hope this will help you!
It’s so weird experience, Tagdiv composer not working, it’s just spinning for long hours
I already have latest update of the theme(11.4.2) and plugins too. And it was working fine since last 3 months.it happened yesterday.I am not using Cloudflare.
It’s very strange and bad experience, during the theme purchase I paid for premium support also but still not getting any solution. As I told you there is negative impact on the live users and website got stuck, after all not getting any solution.
I have shared website information on email, please help me with this ASAP.
Please resolve my concern ASAP.Please
think that is it but when I use the tagDiv Composer the scroll bars are gone and I can’t edit the whole page, thanks
