Search Results for 'install'

Hello,

Please first make sure you have revolution slider properly installed: https://forum.tagdiv.com/how-to-install-revolution-slider-v5/ and then use this guide to import slides:
https://forum.tagdiv.com/import-revolution-sliders-on-demos/

Thank you!

Hello boos11,

We are working yet on our website and we do not have installed the Seo Yoast at the moment and that’s why appears this meta. Please make sure if you have Seo Yoast activated and then you should use the Facebook Debugger and pull scrape again to refresh the page. Clear all your caches and check the results. It should work as properly. For more information about Facebook Debugger, check the guide here -> https://forum.tagdiv.com/facebook-share/

Thanks for the message!

Hello meesvanstraten,

You should disable the lazy load effect from Theme panel -> http://screencast.com/t/qqoGorkdA if you are using this effect and also, if you are using some untested plugins, you should disable all of them and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

Also, if your problem is still there, please provide your website URL so I can inspect it closer your setup page and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello mayaguez,

1)If you have right followed all the steps which are presented in our guide, the smart sidebar should work as expected. Also, if you are using some untested plugins, please try to disable all of them and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

2)Unfortunately, our theme does not have any such an option that allows you to embed your Twitter, sorry! You should try to find some plugins which has this functionality and see how it will work for you.

Thanks for the message!

Hello ingilizcecin,

I have checked your website and I saw that you are using a lot of untested plugins which can interact with the theme core files and might cause a lot of unknown issues. Also, if you have some additional customization through the code please try to remove all of them and revert the theme to the default state and also, remove all untested plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, if the problem is still there, try to make a new clean install from scratch to another sub-domain and check the results.

Thanks for the message!

Hello scinatl1990,

You should regenerate your thumbnails using the Force Regenerate Plugin and Force Regenerate plugin. For more information about this fix, you can consult our documentation here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ Also, you should disable the lazy load effect from Theme panel -> http://screencast.com/t/qqoGorkdA if you are using this effect and also, if you are using some untested plugins, you should disable all of them and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

Also, if your problem is still there, please provide your website URL so I can inspect it closer your setup page and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello jmask,

I have made some tests in our theme with an external URL image and seems to work as properly, as you can ee here -> http://screencast.com/t/tjVZcrRmjs Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Hope this helps!

Thanks for the message!

Hi,

It seems you have a different demo installed (travel) that has a different css than the demo mentioned above. Like Emil said above, you will need to use custom css if you want to alter a demo’s look. You cannot simply move the css from one demo file to another as the classes are different and css will not work that way. You will have to target each element in particular. You will need css knowledge to do it though.

Thank you!

Hello,
This issue appears because you have to install the revolution slider plugin by following this guide: https://forum.tagdiv.com/how-to-install-revolution-slider-v5/ and then import the demo slide like so: https://forum.tagdiv.com/import-revolution-sliders-on-demos/
Thank you!

Hello umahi victor,

You should disable the lazy load effect from Theme panel -> http://screencast.com/t/qqoGorkdA and also, if you are using some untested plugins, you should disable all of them and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello,
The demo content is pulled from our server so when you press the button your current demo will be uninstalled and the new one installed. If you install a demo with content, the demo content will also be removed. You will not be able to see the files as there are none created. All of the demo files are already included in the theme package and just the call for different files is made.
Thank you!

Hello nitormedia,

The last update was released on 21 December 2016 and the changelog for this version can be found here -> http://screencast.com/t/E2tQhlPzMsvs If you want to update the theme to the latest version you simply download the latest theme packet from your Theme Forest account and then, using the FTP method you should update the theme. First of all, you should make a full backup to your database to be safe. For more information about this way, please consult our guide here -> https://forum.tagdiv.com/newsmag-install-via-ftp/

Thanks for your understanding!

Hello searchspot,

If you want to insert an ad into a category description, you should use the do_shortcode method to do that. First of all, you should install the Seo Yoast plugin because this plugin allows you to use the TinyMCE editor and there you should add your ad, like this -> http://screencast.com/t/xyu0tmV2tX and the result is here -> http://screencast.com/t/tiVrrPjaoNAM Ensure that you have added your Ad code in the Custom Ad 1 from theme panel if you want to bring some results, like this -> http://screencast.com/t/Aw1yAN9Fk

Thanks for your understanding!

Hello golfer6934,

Try to make a new clean install from scratch with another domain via FTP and install only the plugins that come bundled with the theme packet. For more information about FTP method, consult the documentation here -> https://forum.tagdiv.com/newsmag-install-via-ftp/ Also, check your server configuration to be the same with our requirements, like this -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Notice that the theme is fully tested and compatible and should work as expected. Until now, we do not have any bad reports in this regard.

Thanks for your understanding and let us know how it goes!