- NewspaperAutoptimize Plugin – install and configuration
- NewspaperCache plugin – install and configure
- NewspaperInstalling Pre-built Websites
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- NewspaperIntroduction to CPT and ACF with Newspaper Theme
- NewspaperHow to edit modules for Flex Block X
- NewspaperWooCommerce: Happy “Add to Favorites!”
- NewspaperWoo Brands
- NewspaperStripe Setup
- NewspaperModal Popup
- NewspaperPayPal Setup
- NewspaperFlex Block Settings Guide
- NewspaperHow to setup the Contact Page
- NewspaperAdd Cryptocurrency Price Ticker Widget
- NewspaperInfinite Loading for Single Posts
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspapertagDiv Social Counter plugin
- NewspapertagDiv Shop
- NewspapertagDiv Opt-In Builder
Hello tagDiv Support Team,
I am experiencing a critical issue regarding the assignment of a custom Cloud Library template to a Custom Post Type (CPT) on my Newspaper installation (Version 12.7.6).
Context:
I am using the plugin “Stachethemes Event Calendar” which registers the CPT “stec_event” (URL slug: /veranstaltung/).
The Issue:
1. When navigating to Newspaper Theme Panel -> CPT & TAXONOMY -> “Termine (stec_event)”, there are no dropdown options available to assign a “Post Cloud Library Template”. It only shows options for Breadcrumbs, Taxonomies, and Sidebars.
2. Under Newspaper Theme Panel -> Categories -> “Events”, I assigned my custom template under “POST CLOUD LIBRARY TEMPLATE”, but this setting is completely ignored on the live event pages because WordPress prioritizes the CPT structure.
3. When trying to use the modern way via Cloud Templates -> CPT/Taxonomies -> Termine (single), the template list is empty. Even if I import a “Blank – Custom Post Type” template, I am forced to manually rebuild the entire layout using CPT shortcodes.
My Goal:
I already have a beautifully designed template that contains standard elements like [tdb_single_content]. I simply want this existing template to be applied globally to all URLs containing the “/veranstaltung/” slug, so that the Stachethemes content is loaded dynamically inside my custom layout.
Why can’t I select my custom Single Post template for this CPT inside the Theme Panel? How can I enforce my existing layout onto this specific post type without having to rebuild it from scratch?
Thank you for your assistance.
Hi,
If the website is hacked, malware can be added in pretty much any files from the website folder.
I checked the website on mobile and its still redirecting for me sometimes, I ended up on some kind of gaming website now https://prnt.sc/47GPJdHZKhtM It could be this script that loads in the head https://prnt.sc/WqC6eIHRNWDD I can’t find much about it online, or do you maybe know what that is?
Have you tried running wordfence and scanning the website with it? https://www.wordfence.com/help/scan/ Be sure to scan files outside of the wordpress installation as well, the option is in the scan settings. Wordfence should find any extra files, modified files, suspicious code, etc.
Or if your truly found the source of the malware, then maybe it’s just caching. Clearing all the caches and purging the cloudflare cache should be done again.
Thank you!
Thanks
I did chenge these two things, and installed a Term order plugin, now things show like I want.
Thank you for your uniq help before i went to php detective work 🙂
As for more than 10 years, TagDiv the best.
Jan
Hi,
Thanks for your input. Unfortunately, clearing the browser cache or the theme cache doesn’t fix the issue in my case. All plugins are already updated, including Classic Editor, Yoast, and others. The problem appeared immediately after updating WordPress to 7.0 and PHP to 8.2/8.3, and it persists regardless of cache or plugin updates.
Everything on the frontend works correctly — only the System Status panel fails to load and returns a critical error. This suggests that the issue is not related to caching, but to something inside the theme’s System Status module itself.
Rolling back WordPress is not an option on this installation, so I need to identify the exact cause.
Thanks for the suggestion anyway.
Hi,
The theme is not a plugin. Please install it as a theme, from the wordpress themes panel -> https://prnt.sc/o_Tcdfv5Yl3E
The steps are mentioned in the theme installation guide -> https://forum.tagdiv.com/install-via-wordpress/
Please try it again correctly and it should work fine.
Thank you!
Hi, This is the error. I attempted both methods,
Installing plugin from uploaded file: Newspaper.zip
Unpacking the package…
Installing the plugin…
The package could not be installed. No valid plugins were found.
Plugin installation failed.
Go to Plugin Installer
Installing plugin from uploaded file: Newspaper.zip
Unpacking the package…
Installing the plugin…
The package could not be installed. No valid plugins were found.
Plugin installation failed.
Go to Plugin Installer
Hi Simion,
Thank you for the support. I wanted to update you and the community that I managed to resolve the issue.
The standard workaround eventually worked: I had to completely delete the old theme, upload the new version, and reinstall the plugins from scratch to fix the conflict. The tagDiv Opt-In Builder is now working perfectly.
I really appreciate that your team is always available to help, even after many years. To reflect this great and reliable customer service, I have gladly updated my review on ThemeForest.
Thanks again!
Best regards,
Fabrizio
-
This reply was modified 2 months by
fabriziomartini.
Hi,
Is your website an online shop? If you are using woocommerce to sell products, then woocommerce will provide the pages you mentioned. When you install it the pages are created automatically https://woocommerce.com/document/woocommerce-pages/
We provide a subscription plugin, which is for creating subscriptions https://forum.tagdiv.com/subscriptions/ This isn’t related to woocommerce. So for example you use lockers on certain posts https://forum.tagdiv.com/lockers/ and visitors can create an account on your website by registering and paying to see the locked content.
It depends on what you want to do.
Thank you!
Hi TagDiv Support,
My site https://www.selemedia.org stopped being indexed by Google immediately after I installed and activated the Newspaper theme.
Problem:
1. Before installing Newspaper, posts were indexed normally.
2. After activation, new and old posts show as “Crawled – currently not indexed” in Google Search Console.
3. Google reports “No referring sitemaps detected” even though my sitemaps have URLs.
4. Viewing the page source shows Google is not seeing noindex, but indexing still fails.
What I’ve already checked:
– Deactivated RankMath and all other SEO plugins. The issue remains.
– My sitemaps at /wp-sitemap-posts-post-1.xml are working and list 45+ URLs.
– “Discourage search engines” is unchecked in Settings > Reading.
– Using LiteSpeed Cache and Cloudflare, but I’ve purged all cache.
I suspect the Newspaper theme’s built-in SEO settings may be setting a global noindex or blocking Googlebot.
Request:
Can you tell me exactly where in Newspaper > Theme Panel I should check to ensure posts are set to index, follow and not blocked from Google?
Site URL: https://www.selemedia.org
WordPress version: 7.0
Newspaper theme version: 12.7.6
Thanks,
John Sele Philip
My site http://www.selemedia.org stop been index on google from the day i install newspaper by TAGDIV. Whats he problem and the solution?
Hello, I am facing the same issue with the version 12.7.6.
I tried the solution suggested by you for the version 12.7.5, but this time did not work.
I get the fatal error when I try to activate the tagDiv Opt-In Builder.
“Please do the following: disable all theme plugins you are using, delete the theme, and reinstall the theme plugins from Newspaper > Plugins one by one.”
Can you please support me?
Thanks!
After installing the theme, when I enter the license codes on the website, the codes are accepted. However, I had previously used these codes on my old websites. Those websites are no longer active and have been closed.
I am currently trying to use one of my existing license codes for a new website. Even though the system accepts the code, no further action can be taken. It redirects me to the website selection page that I want to use, but this page never loads and keeps freezing.
An email regarding my license code issue was sent through the forum 2 days ago, but I have not received any response yet.
Could you please let me know what I need to do in order to receive support regarding this issue and to have the currently linked websites for my license codes reset?
The screenshot is as follows:
https://hizliresim.com/4j0odox
Could you please help me with this issue?
Hi,
That’s not quite correct. I see you are attempting to install the whole theme package, which will not work.
If you downloaded the full theme package, meaning this one -> https://prnt.sc/3DJPt00ToCGw then please extract it and the theme is this one inside it -> https://prnt.sc/pGTW32WucFr4
Or, download just the theme and install it directly -> https://prnt.sc/tP5Gky_IF_3L
There is theme documentation including for installing it, here https://forum.tagdiv.com/newspaper-theme-documentation/
And of course, please let me know if you have any questions. I’ll help as much as I can.
Thank you!
Hi,
Sure, I’ll take a look and try to provide suggestions. I believe this is your website https://product-strategist.com/
I checked a few post pages and for me the loading speed is usually below 1 second https://prnt.sc/k0jMr6tL1b_Z That’s certainly not very slow. I see you are using Litespeed which is a very good plugin. You could try the option to delay the JS https://docs.litespeedtech.com/lscache/lscwp/pageopt/#js-settings-tab this one here https://prnt.sc/-qSiTgI_hUMf which would make it faster, but it could also cause problems with how the page looks or works, please test it carefully.
The images are optimized and they are lazyloaded, which is very good.
One suggestion I would make is to delete the standard pack plugin -> https://prnt.sc/ARUZDej2rw2C this is not required for the theme demo you installed. Deleting it it stops resources from it from being loaded unnecessarily.
Maybe also try delaying the loading of the mega-menu, there is an option for that -> https://prnt.sc/y0F9L98R-gEf
Also try delaying the loading of the footer -> https://prnt.sc/hGvAdiY8wm3I
If you try a few of these there should be improvements. But there could also be issues, so please test carefully.
Thank you!
Installing theme from uploaded file: themeforest-rsROyoH9-newspaper.zip
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
yes there is an error:
lockdown-install.js:1 SES Removing unpermitted intrinsics
load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-hooks&ver=7.0:5 JQMIGRATE: Migrate is installed, version 3.4.1
td_wp_admin.min.js?ver=12.7.6:26 Uncaught TypeError: Cannot read properties of undefined (reading ‘toString’)
at td_wp_admin.min.js?ver=12.7.6:26:36
at td_wp_admin.min.js?ver=12.7.6:29:382
admin.js?ver=1.3.2:1348 undefined undefined
Hi,
It might have been something temporary. I see you installed the theme eventually and imported a theme demo on your website. Let me know if I can help with something else.
Thank you!
Hi,
On our test installs there don’t appear to be any issues so far. If you encounter any issues please provide examples and a link to the website so we can check.
Thank you!
hello! I purchased a license for Newspaper earlier today. I have the theme installed but on the Activate Newspaper page, when I put in my Envato purchase code and email address, it does absolutely nothing, just sits there. No error message, nothing.
I have played around with it and obviously did not find a solution as i’m posting here.
Please advise.
thank you!
Hi,
If paragraphs are created then on the frontend there will be margins below each one https://prnt.sc/7viiznCqJKae
I’m checking on my test install with the latest theme and WordPress 7. I have this block of text https://prnt.sc/n0-5HKEkfR_T
A soft return splits the text while maintaining the paragraph https://prnt.sc/mcbNBR9AUPYJ
A hard return creates a new paragraph https://prnt.sc/rhjIDKirFauv
Seems to function same as before. Shift + Enter is a soft return, Enter is a hard return.
If you want I can take a look at it on your website, maybe I can find the cause of the problem. You can send an email at contact@tagdiv.com and provide access to the website (admin user and pass) and please include a link to this topic.
Thank you!
I tested this plugin https://wordpress.org/plugins/read-more-without-refresh/ and it works fine.
I add the fist shortcode where I want the button to appear -> https://prnt.sc/Gm8VKbq3wnPV
And the last shortcode at the end, or where I want the read more hidden content to end -> https://prnt.sc/_3L00TGUQZu1
The button is displayed like this -> https://prnt.sc/qjKVVJwlmip7 and it works fine.
Have you tried this plugin? Please try it and make sure you use it correctly -> https://wordpress.org/plugins/read-more-without-refresh/#installation
Thank you!
Hi,
Please do not post admin usernames and passwords in the topics. The topics are public and everyone can see them. If you want to send us access to the website please send it by email at contact@tagdiv.com
Installing a theme demos takes a few minutes. I see you already installed the demo you mentioned, on your website. Please let me know if I can help with something else.
Thank you!
I would like you upload and install the following: https://demo.tagdiv.com/newsmag_fashion/ which is a Magazine Template. Please let me know what do you need. https://momorichmondhill.com/wp-admin/admin.php?page=bluehost
I would like you upload and install the following: https://demo.tagdiv.com/newsmag_fashion/ which is a Magazine Template. Please let me know what do you need. https://momorichmondhill.com/wp-admin/admin.php?page=bluehost