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Anamaria
tagDiv Staff

Hi,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

BatmanUnleashed
tagDiv Member

i deleted my other page builder plugins, i deleted elementor and reinstalled it, and i am still getting the error:

“sorry the content area was not found in your page. you must call ‘the_content’ function in the current template, in order for elementor to work on this page”.

any ideas why this is being an issue?

Sprint News
Participant
#0

Good morning, we have the wp-zexit plugin on our site.
The methods you have indicated on your poiss are complex and not up to the standards of our team of journalists.
I would like to ask you for the courtesy of taking action on our site since the cause of this is also due to a component installed by your theme.
thanks

Bettina
tagDiv Staff

Hello @jose405 !

Do you use the mobile theme or AMP? Please uninstall them and try again.

Thank you!

Bettina
tagDiv Staff

Hello @jose405 !

Do you use the mobile theme or AMP? Please uninstall them and try again.

Thank you!

Bettina
tagDiv Staff

Hello @gorthi !

Check out this guide: https://forum.tagdiv.com/font-customization/.
Please note that you need to set up the font on every element from the TagDiv Composer.
Please try to uninstall the cache plugin and check if the problem is solved.

Thank you!

Calin
tagDiv Staff

Hello,
That sortcode is related to the fact that the tagDiv Social Counter plugin is not installed or activated, please go to Newsmag > plugins and install the tagDiv Social Counter and the problem will be resolved after the plugin will be enabled.
Thank you!

mg
Participant
#0

The website used to appear well on the Google search engine, but after installing the Yoast SEO plugin and subscribing to Google Search Console, I switched to Rank Math. After that, the site no longer appears properly on search engines.

Even some of the search terms I used to access the site no longer appear in search engine results. When I search for articles from the site by their titles, they don’t show up on Google.

Can you help identify the issue and find a solution? I’ve checked the settings on the plugin thoroughly.

isicdev
Participant
#0

Hello,

I have installed prebuilt website, and customised it, and as soon as I log out from my account, website returns to that prebuilt website I installed and my customization is gone, but when I log back in, it works as it should.

How can I manage that, if anyone can please help me.

Otaku
tagDiv Member

https://ibb.co/qRM7sc1
It’s not installing what should should i do? when I’m clicking on the install button it is not installing it is still newspaper 12.6.2

Stendse
tagDiv Member

Hi Anamaria

I just pressed the “install update” button. Thats it. LOL. THANKS!

gomakeout
tagDiv Member

Thank you for responding! However, I’m still facing an issue; the “Screen Options” are not showing up within opt-int Builder > lead emails.

– I’ve tested it on two different browsers: Chrome and Opera.
– My user has administrative privileges.
– I’ve tested it in two different environments with WordPress + Newspaper installed.

Do you have any suggestions?

Otaku
Participant
#0

I got a newspaper update via Envato Market
https://ibb.co/L0fKcGW
https://ibb.co/CWBcwXT
Please tell, Do I have to download it again and reinstall in my WordPress?

Central
tagDiv Member

They are installed and activated
the header that i had is missing and the templates made for the posts are missing too.

Bettina
tagDiv Staff

Hello @forevermogulmag!

Unfortunately, only if you will install it on your end. You can use a staging version for example.

Thank you!

Calin
tagDiv Staff

Hi,
Please make sure that the necessary theme plugins are installed, those are tagdiv Composer, tagDiv Cloud Library, also, in some cases it’s needs to install the tagDiv Standard Pack plugin. Those plugins can be installed from Newspaper > plugins.
Thank you!

Calin
tagDiv Staff

Hello,
What I can recommend is to disable the tagDic Composer and tagDic Social Counter and delete them, after that reinstall the plugins from Newspaper > plugins.
In case the problem persist, then it can be an api problem, in this situation you need to use the fix count option – https://forum.tagdiv.com/tagdiv-social-counter-intro/
Thank you!

Calin
tagDiv Staff

Hi,
Please make sure that the mobile theme plugin and amp plugin are not installed, because those will change the mobile layout.
For further assistance please provide a link to the website.
Thank you!

commandeleven
tagDiv Member

I’ve also installed the new update to the Newspaper theme that was released today on ThemeForest.

commandeleven
tagDiv Member

Hello Bettina,

I can’t figure out what the problem is. Could you please log in and take a look?

This is what is on the System Status tab of the theme settings:

Theme config
Registration key i 8f6c80cf – **** – **** – **** – 0b3c469dd266 Reset key
Theme name i Newspaper
Theme version i 12.6.3
Theme database version i 12.6.3
HTTP channel test wordpress
Installed demo i Crypto News PRO – demo ID: crypto_news_pro | install type: full
tagDiv advertisement i
php.ini configuration
Server software i Apache
PHP Version i 8.1.26
post_max_size i 516M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 300
max_input_vars 3000
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP Home URL i https://www.commandeleven.com
WP Site URL i https://www.commandeleven.com
WP version i 6.4.2
WP multisite enabled i No
WP Language i en_US
WP Memory Limit 5 GB/request
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache

I turned off WP Super Cache when I saw the header problem.

I’ve checked the Cloud Templates that we have been using and they are all setup correctly.

I’ve already sent the admin access today.

Regards,

Khalid

Nuria
Participant
WP Rocket - topic
#0

Hello! I have installed WP Rocket on my website to optimize it and make it load faster, but now when you enter, all the images appear blank and take a long time to load. What can I do to fix this? Thank you very much!

pratul11
tagDiv Member

I already have Cloud Library plugin installed. Theme & WordPress is updated. Child theme is activated.
Tried loading your tagDiv Cloud Template for Shop but this is what happens even after long time waiting to install
Screen Recording Video Link. Please check the link.

  • This reply was modified 2 years by pratul11.
max-4
tagDiv Member

It is only with your theme that it appears like this, not with the other themes, it is a significant error for SEO and referencing, and I am not even talking to you about the density of the words which is wrong because of That.
you have to avoid newpaper then in this case and install another one than yours which does not respect SEO, what is the point of having a nice site if it is penalized on Google because of that.
Yes I say well penalized.
Where are the language files for the newspaper theme?
It looks a bit amateurish I think without a language file?

sanjid310
Participant
#0

When I installed this thim it’s demo perfectly placed for desktop version. When I visit by mobile then broken the theme structure. What’s the issue here?
please solved my problem.

Bettina
tagDiv Staff

Hello @jguillen !

Please edit the homepage with the TagDiv Composer and add the elements you need there in order to display some information on the page. Documentation here: https://forum.tagdiv.com/homepage-how-to-build-and-set-it/
I can see that you use the mobile theme plugin.
We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.

Thank you!

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