- NewspaperAutoptimize Plugin – install and configuration
- NewspaperCache plugin – install and configure
- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagInstalling pre-built websites
- TutorialsHow to install Revolution Slider
- NewspaperInstalling Pre-built Websites
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- TutorialsHow to Install bbPress forum
- NewspaperIntroduction to CPT and ACF with Newspaper Theme
- NewspaperHow to edit modules for Flex Block X
- NewspaperWooCommerce: Happy “Add to Favorites!”
- NewspaperWoo Brands
- NewspaperStripe Setup
- NewspaperModal Popup
- NewspaperPayPal Setup
- NewspaperFlex Block Settings Guide
- NewspaperHow to setup the Contact Page
- NewspaperAdd Cryptocurrency Price Ticker Widget
Hello Community members,
I’ve installed the Newspaper theme, and I must say, I’m really impressed with it. However, I’ve encountered an issue. I created a new category and listed posts in it, but it doesn’t show the posts when you click on the category itself. Also, when I set the filter to my created categories on the homepage, they are not displayed. I’ve created a short screencast video to illustrate the problem: Link to Video
I’m eagerly looking forward to your assistance.
Seems to have been fixed after reinstalling WP.
Thank you for the suggestion.
Hi Bettina, Luigi.
I’ve flushed the cache of the site with my hosting provider, reinstalled the latest version of WP, and the categories have reappeared inside the posts.
Thanks to you both
Hi,
When I click “Save” after changing the settings in Theme Panel, I get a loading icon on the screen, no matter how long I wait, it doesn’t save my setting.
I installed Wp Rocket yesterday, I wonder if it would be relevant?
Thank you.
Hello @irugoy!
After you update the theme, make sure you have all the tagdiv plugins installed and activated (the Standard Pack plugin as well if you use default templates).
Your site shouldn’t be broken.
Thank you!
Hi my td composer plugin is infected a few days ago i star to notice that my malwarebites display a warnign about a troyan in my page https://revoluciontrespuntocero.news/
I check other conversations and found that is the td composer plugin, I unistalled and installed agian but still shows the same warning, what can I do ?
I also check the code but couldn’t found the abnormal code, also I can’t upgrade my theme because it displays a error (Could not move the old version to upgrade-temp-backup directory)
Hope you can help me
I’ve got a very old version of this theme installed, and it has been hacked. Do you guys offer a service to upgrade my site to the latest version?
Hello!
Installation through the file manager caused a complete breakdown of the website. I had to load the website from a backup. The error was caused by a plug-in from tagdiv.
Any other ways to update the template? Unfortunately, we often have problems with this website, but not of this nature. Updates of all other plug-ins are going well.
Hello, I am unable to install the update (we are on 9 and purchased 12). It simply said that the installation failed.
In the version 9 there is no easy update button, so I installed the new version over the old and it did not work. I tried switching to another theme with the same results.
Thank you for help!
Hi,
I got message from my hosting company that my website http://www.korneri.net is infected with malwares!
they recommended me to contact the owners of the theme! i use centos-webpanel
When my costumers open my webpage are opening other malware pages
Please what can i do?
i got this message from my hosting company
Hello,
It has been brought to our attention that you’re hosting a phishing webpage on your service ns387694[.]ip-5-196-73[.]eu.
A malicious person has probably taken control of all or part of your website, and injected this page without your knowledge.
This kind of webpage is made to steal personal information from victims by impersonating well-known legitimage websites (such as banks, e-commerce websites or others).
If you’re using a content manager system (aka “CMS”) on your shared hosting offer or on your server, such as WordPress, Joomla or Drupal, check that it’s being maintained up to date at all times. This kind of software is widely used on Internet which is why it’s often targeted when hackers are trying to take control of a website such as yours. Please also verify that any plugins that you may have installed are also up to date, and avoid any unofficial plugin, as those have a higher chance of being malicious or not seriously maintained.
It is possible that some of those URLs are not accessible right now, because our anti-phishing system might have been activated, protecting victims of this type of fraud, while you’re working to fix the problem.
Please delete these phishing webpages and secure your service (CMS update, system update, password change) to ensure it cannot be hacked again.
When you have fixed the problem, please answer to this e-mail address
and this message from centos-webpanel
hi, the site is having security issue and infected kindly check with the devs and update the theme files and check the wp theme dir if there is any suspicious folders
Hello,
Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please let me know what plugin for the cache you use now.
I hope this helps.
Thank you!
Hello, @llaporte!
Please check in Newspaper -> Plugin and see if you have installed and activate all necessary plugins, as well as the Standard Pack plugin.
In the latest update of the theme, the twitter icon should be the new one(desktop/mobile).
Please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. install TagDiv Composer
4. activate TagDiv Composer
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.
Thank you!
thank you installed and everything working
Hi, I have been updating my site and it seems like I am always having problems with TagDiv and their theme.
I recently installed the mobile them from the theme panel and the old mobile theme I created with tagdiv editor continues to pop up. How do I fix this?
Hello,
Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please let me know what plugin for the cache you use now.
I hope this helps.
Thank you!
Hello @Otaku!
We recommend the Wp Super cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hello Rahul!
It seems that you have a sticky header. Please follow the video to see where you can find and build your sticky header on mobile and desktop too: https://www.screencast.com/t/l6v2Belt
We have 3 options for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
Delete all the cache and see the results.
Thank you!
Hello!
It seems to be from the PHP version that you use. Check in Newspaper -> Plugins (the Standard Pack plugin should be installed and active).
Thank you!
Hello,
We recommend Super cache -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
We have many users who also use wp rocket -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/ -> https://www.andraware.com/wp-rocket-for-newspaper-theme/
Thank you!
Hello,
Please provide more details, with the link to your website and screenshots.
Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Thank you!
Hello,
I think that you are referring that after the theme update the website displays shortcodes, if is so, then this is because some theme plugins were not installed, in this case I think it is related to tagDiv Composer plugin. The theme plugins can be installed from Newsmag > plugins – https://i.imgur.com/EQmf6Ix.png
Thank you!
Just installed the Newspaper theme with the Momentum demo earlier today. Has been working pretty great so far!
My website is: https://myartauction.org
1) In multiple sections on the demo site, there are animated underlines which trigger after a brief delay. How do you enable this animation and configure line color and position? The lines were working initially, but seem to have been disabled somewhere along the way while I was editing the website.
Example from demo: https://i.imgur.com/XAZ05di.png
2) There are custom SVGs that include an icon overlaid with a squiggle. Is it possible to change the icon? For instance, from a clock to a palette? Changing the icon under “General” settings doesn’t seem to make a difference.
Example from site: https://imgur.com/loNjHqW
3) Less of an issue, but is there a way to delete empty columns? I don’t seem to get the trashcan icon or the “Drag here to delete” message like when deleting a whole section.
Example from site: https://imgur.com/Vfyhg6X
Thanks!
Dear Tag Div Support Team,
I hope this message finds you well. I recently purchased and installed your NEWSPAPER 12 WordPress theme, and for the most part, I’ve been extremely pleased with its performance and customization options. However, I have encountered an issue that I need assistance with.
The problem I am facing is related to the display of post pages. While the majority of my website is working perfectly, I have noticed that some post pages are rendering differently, particularly with changes in the header section, including the logo.
Here are the specific issues I’ve encountered:
Inconsistent Logo Display: On certain post pages, the logo in the header section appears differently than on the rest of the website. It either changes in size, or alignment, or sometimes even the image itself seems to be replaced with a default logo.
Header Section Elements: In addition to the logo inconsistency, I’ve observed that other elements in the header section, such as navigation menus or the site title, may also behave strangely on these post pages.
I have thoroughly reviewed my theme settings and customization options, but I have been unable to identify a solution to this issue. It appears to be specific to post pages, as the homepage and other pages remain unaffected.
Could you please provide guidance on how to resolve this issue and ensure a consistent appearance throughout my website, especially on post pages?
Here are some additional details that might be helpful:
Website URL: [https://trendofox.com/]
Normal Post Pages: [https://drive.google.com/file/d/1hN6f8P9fCWVBftRtPEcInw5h0BC62thE/view?usp=drive_link
https://drive.google.com/file/d/1gOH6scVgWzwIBvjpCaiHiqewOhxg9yEs/view?usp=drive_link
https://drive.google.com/file/d/1LEmJFGPESLLflvnlDEyh042bv68Nsn6K/view?usp=drive_link%5D
Affected Post Pages: [https://drive.google.com/file/d/1WQaSDPjiPCVtCPjXsETgxkk1BCgru9aJ/view?usp=drive_link
https://drive.google.com/file/d/1yjL9KpWRm1mboS01E0nkPE2_UoUJ0C-P/view?usp=drive_link
https://drive.google.com/file/d/1aUYLo7gtRXW3vGVPz-HUZ0Hl-tFcXUDC/view?usp=drive_link
https://drive.google.com/file/d/1QmLzTU4pL0kzlvMrgqnC28FUBfttHpfE/view?usp=drive_link ]
Hello,
I write several times, this is an important question about Plugin translation in Newspaper theme.
TagDiv theme allows its texts to be translated with TagDiv composer and Theme Panel, which is ok.
Unfortunately, neither method can refer to third-party plugins, in this case the Directories Pro plugin.
For such cases there is a special plugin Loco translate which works very well with themes like Woodmart, Kalium, Molla and others and allows to translate the texts of the plugin.
I checked with Directories Pro and they fully support the Loco translate translation option, even recommending it as a good solution.
Using the Newspaper theme, installing Directories Pro, installing Loco translate, in admin page all works normal, I can actually find what needs to be translated in the admin panel and translate it to save the necessary file and synchronize it with the plugin, and no errors are displayed, everything is shown to be ok.
When I open the page with the specified location, it shows that it has saved some things in the new language and leaves most of it in the old language.
Please find a technical solution so that your theme shows the new translations for all strings, which in files are correct and they are there, but for incomprehensible reasons, your theme shows just some translations from everyone.
I will wait for a technical solution.
Best regards, Aldis
