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Pete Sapardi
Participant
#0

I am running Newspaper on my website. Last week my website randomly stopped working (it wasn’t loading properly). So I restored from a month-old backup but can’t even install any of the core plugins or update my Newspaper theme to the latest version

Whenever I try to install the required Newspaper plugins I get a “Failed” error.

And when I try to install the tagDiv plugins manually I get a: “Download failed. Forbidden.” error.

What’s going on?

Wyohost
tagDiv Member

So I just came back to my site and all the tagdiv plugins are deactivated and some uninstalled… 3 hrs ago.
Did you do that?

tnbc
Participant
#0

We are often watching Internal Error 500 when using the following theme with our wordpress installation.
Most of the pre-requisites to run this theme with our wordpress has been configured and setup but the theme is not stable.

Especially when we are trying to change to different pre-built website templates we are facing this issue.

Kindly suggest

karlinex
tagDiv Member

Ok. I have done lots of settings and that will go away if I reinstall the demo, is there no way you guys can upload the single page for the demo so I can see it and download and work with what I already have, don’t want to lose my settings.

tracertt
Participant
#0

hello, when I want to edit my page with tagdiv composer, it appears in a small form on the side. I deleted the plugin and reinstalled it, it didn’t fix it. I tried different browsers and the result is still the same. How can I fix ?

problem screenshot : https://ibb.co/GJTps6t

Bettina
tagDiv Staff

Hello!

If a code is displaying in your frontend, then this means some plugins are deactivated.
Make sure you have the TagDiv Composer, tagdiv Cloud Library installed and activated.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

Make sure you set the featured images like in this guide: https://forum.tagdiv.com/featured-image-or-video/
Please disable the lazy load: https://www.screencast.com/t/O5pfqQdb, delete the cache. Try to uninstall the cache plugin and let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

You can import whole demo and use it from Newspaper -> Prebuilt Websites.

You should add the ads when you edit the post with TagDiv Composer in the element called ” Single Post Content ” in the tab ADS. Documentation here: https://forum.tagdiv.com/article-ads/
Or you can use the element called “Ad box” from TagDiv Composer and there you need to add the ads: https://forum.tagdiv.com/ads-adsense-overview/
If you want to use auto ads(are displaying randomly in your website), then they should be placed in the Theme Panel -> Analytics/Js Codes.

You need to install the Yoast SEO plugin and apply this setting: https://prnt.sc/kGujESd3PqDK (Taxonomies)

You can use an offset for your blocks. For more information about offset feature, please check this tutorial: https://forum.tagdiv.com/offset-feature/.

Yes, you can edit a post/article with the TagDiv Composer and delete the element with the featured image or you can set as HIDDEN from the CSS tab of the element.
In homepage from blocks, we have this setting: https://prnt.sc/3DRu227sGWIZ -> https://forum.tagdiv.com/flex-block-settings-guide/

Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

Thank you!

Bettina
tagDiv Staff

Hello!

A workaround there could be only to install the demo again without content, so you should have all the templates in the Cloud Templates again.

Thank you!

lusky2090
Participant
HOMEPAGE - topic
#0

Hello, I have a problem with the home page, I already installed the basic theme, but only the home page is not updated to the theme, the other entries and pages do appear, but only the home page is not updated to the theme https://www.solodoramaslatinos.com/

gepdaily
Participant
#0

Our dev team investigated this further and we found that this error is coming from a plugin called “tagDiv Composer” which is pre-installed with the Newspaper theme from tagDiv.

Their plugin is using Vue in development mode and this is causing issues not only with AIOSEO but with any plugin that uses Vue Router. This seems to be a problem with their latest version and downgrading your theme to an older version should fix the issue.

Please reach out to your theme author (tagDiv) here and let them know that their plugin is breaking your site. They should be able to fix this from their end.

In the meanwhile, we are trying to figure out a workaround for this so that it can be avoided in our future releases.

I’d like to assure you that this is not something caused by AIOSEO or something that can be fixed from our end, but it’s definitely affecting our plugin and breaking your site.

Let us know if their developers have any questions for our engineering team and we would be able to connect them.

mikej
Participant
#0

Hi,

I have just installed and imported a theme with Newspaper. However the header appears unformatted:

See site at electricdrives-staging.co.uk

Can anybody help me fix this?

karlinex
tagDiv Member

Thank you for your detailed and prompt response.
I installed the classic plugin and this aspect now works well.
will proceed to adding the widgets if I face any other issues(hopefully not) will let you know under this post.

Bettina
tagDiv Staff

Hello!

Try to install the plugin Classic Widgets by WordPress and see the results.
Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results.

For cloud templates, you can add the sidebar in the tagdiv Composer. Steps:
1. Add 1 row
2. Split into 2 columns( 2/3 + 1/3 )
3. You can add whatever element you want into the second column and consider it a sidebar.
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Thank you!

Bettina
tagDiv Staff

Hello!

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/unable-to-install-theme-2/

Thank you!

mgencev10up
tagDiv Member

Hi,

It seems like tagDiv Standard Pack plugin need to be installed and activated. Are there any recent Changes? Earlier since after 10.4 TagDiv Composer and TagDiv Cloud Library need to be updated and active. But tagDiv Standard Pack plugin seems to be something new that needs to be installed and activated?

Bettina
tagDiv Staff

Hello!

That slider was built with Revolution Slider plugin and you can customize your own slider and add it on your website.
Documentation here: https://forum.tagdiv.com/how-to-install-revolution-slider-v5/ and https://forum.tagdiv.com/import-revolution-sliders-on-demos-prebuilt-websites/
https://forum.tagdiv.com/gallery-2/

Thank you!

karlinex
Participant
#0

I tried editing the single post template with tag divcomposer but it wouldn’t save no matter what I do, so I decided to uninstall it, after doing so, I couldn’t even find the template again in div cloud, it was as though it never existed. been having series of issues from this point, could you check out what is the issue? I am using a prebuilt website template(name is: CRYPTO PRO), I can see single post templates for other templates but not for this particular template to match.
single post template missing
PS: I can edit other cloud templates in this prebuilt.

Brit
tagDiv Member

P.s. I do not have the AMP or tagDiv Mobile Theme plugins installed. I had both installed previously, but then the mobile design I created didn’t work at all, so I have disabled them. Thank you so much for your help!

Sharon
Participant
#0

Downloaded the zip folder and uploaded. showing following message.
“The package could not be installed. The theme is missing the style.css stylesheet.”

https://godavaripost.com/wp-content/uploads/2022/04/installation-error.jpginstallation error

dnf67
tagDiv Member

I have the same issue. This is what AIOSEO wrote me:

Our dev team investigated this further and we found that this error is coming from a plugin called “tagDiv Composer” which is pre-installed with the Newspaper theme from tagDiv.

Their plugin is using Vue in development mode and this is causing issues not only with AIOSEO but with any plugin that uses Vue Router. This seems to be a problem with their latest version and downgrading your theme to an older version should fix the issue.

Please reach out to your theme author (tagDiv) here and let them know that their plugin is breaking your site. They should be able to fix this from their end.

——

I reinstalled version 11.4.2 which works fine until TAGDIV comes up with a fix or update

zietux
Participant
#0

I just installed the prebuilt Travel Blog, but the slides are not showing up and working, please help.

ludyma
tagDiv Member

I think a step in the tutorial is missing is the installation of the SDK scrip so that it works and the installation of the button configuration.

Both are not in the tutorial supplied so the configuration is average, I just need to know where to put both the execute and the button modification of the button.

SDK
Config button

Bettina
tagDiv Staff

Hello Ian!

Please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Let me know the results!

Thank you!

ChandlerBing1985
Participant
#0

For technical reasons I had to uninstall Cloud Library. Now I would like to reinstall it but on the dedication page, as soon as I click to install, I get a warning that I don’t have permission to access the page. What can I do?

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