- NewspaperAutoptimize Plugin – install and configuration
- NewspaperCache plugin – install and configure
- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagInstalling pre-built websites
- TutorialsHow to install Revolution Slider
- NewspaperInstalling Pre-built Websites
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- TutorialsHow to Install bbPress forum
- NewspaperIntroduction to CPT and ACF with Newspaper Theme
- NewspaperHow to edit modules for Flex Block X
- NewspaperWooCommerce: Happy “Add to Favorites!”
- NewspaperWoo Brands
- NewspaperStripe Setup
- NewspaperModal Popup
- NewspaperPayPal Setup
- NewspaperFlex Block Settings Guide
- NewspaperHow to setup the Contact Page
- NewspaperAdd Cryptocurrency Price Ticker Widget
Hello!
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
My website had preexisting content, and after I installed the newspaper theme, when I click on an article the content is now showing up. The article pages are also very glitchy. How can I fix these issues? Thank you.
New Install is complete and Saying Failed on Plugins. Help!
Hello. I delete and re-install the WP Bakery but nothing change.
I see the same problem in the header cloud template: when I tried to modify the template in backend, in the front end nothing change.
Here: https://nuovaincognitacostantino.online/gioco-delleroe/ I found also some problem in the column, the last four colored rectangles are not centered. I found a problem in the Revolution Slider too: in the mobile mode doesn’t appear. It could be because of the same conflict?
How can I do?
And
Hello!
I checked your website and everything is displaying well, even posts or pages.
Please clear all your cache and try again.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
Hello!
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
If you created the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.
If you want to use a mobile page, then you need to assign it to your homepage. For more information about this mobile version please take a look in this article: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
Hope that helps you!
Thank you!
Hello,
Please do these steps
1. disable tagDiv Composer
2. delete tagDiv Composer
3. clear cache (if cache plugin exists)
4. re-install tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
5. activate tagDiv Composer
6. clear cache (if cache plugin exists)
Let me know the results!
Thank you!
Hello!
Please verify if you have WP Bakery plugin and uninstall it because there is a conflict between TagDiv Composer and WP Bakery.
Let me know the results!
Thank you!
Hi there,
I run https://www.theproche.com/ on WordPress and have NewspaperX installed. When I run the google speed test it shows 14 on mobile and 40 on desktop. Can you guys, recommend to me the hosting plan to run a blog having 500 daily visits?
Thanks,
Surendra
There is no facility to add plugins, which i thought was a result of the original developer not activating. So I bought a license, meaning this site has been paid for twice – free lunch on us 🙂
How do I get the ability to add plugins?
Hello,
Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Seems you have the Mobile theme plugin activate, when you install and activate the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
Better deactivate the plugin and see the results.
Also, if you create a mobile page, please check if is set correctly => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, which version of the 3 do you want to use for mobile?
Thank you!
Hello,
Our theme doesn’t have the option to set an avatar, you can add an avatar to your profile in two ways:
Gravatar – check the official documentation
WP User Avatar – just install it and the avatar option will appear in Users -> Your Profile
Also, please let me know what plugin you use for avatar and please provide the link to your website to investigate the problem.
Thank you!
I made an author page with the Cloud Templates. Connected it in Template Settings/Author template and it worked fine till yesterday (uninstalled plugin AMP for WP and mobile theme yesterday). This should have nothing to do with it but I thought I mention it anyway. Now when I click on the ‘About Us’ part on the homepage it does nothing. You remain on the homepage instead of going to the Author page. Could you please take a look how to solve this?
Hello,
Please make sure that the update procedure is done correctly, that the plugins are updated too and active: https://forum.tagdiv.com/how-to-update-the-theme-2/ also, try to deactivate the tagDiv Composer plugin, delete and re-install it again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc and see if is still a problem.
Also please take a look for a possible plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If the problem persists, please provide more details about the issue you have, screenshots, a link to your website.
Thank you!
Hi, I don’t think the problem is the pictures. I use a paid plugin that converts uploaded images to WebP. The images have a very low weight.
I believe that some javascript of the theme is broken. If I do the speed test with Pingdom (one of the most used and reliable), I can see that it loads 78 requests in a second and then remains blocked for 20 seconds on the last two requests to reach 80. In short, there are 2 requests that block the fast loading of the page but I can’t figure out where they are. I have very few plugins (I tried to disable them all but the result is always the same …. long loading times). Until a month ago I had very low loading times (1.2 sec. 1.5 sec., Etc.).
Now there is something wrong. It is for this reason that I wanted to clear the theme and make a clean installation.
Hello!
We are sorry for the inconvenience that you are experiencing.
Please let us know what the steps of the updates were. Have you updated and installed all the plugins after the update ?
Thank you!
Vlad S.
Hi fabioloutfi, hi vlad,
I hope it´s ok with you that I join the conversation. It seems that I have encountered a similar issue, maybe it helps solving the problem. If not I can open another ticket.
So,here´s the issue:
I can install footer templates from cloud library and can edit them right after downloading.
But later in my list of cloud templates, the “edit with tagdiv composer” option is not displayed if the template type is “footer” – with all other templates it works fine…
In the theme panels´ footer options I selected an edited cloud template.
I don´t have the basic plugin installed (and I don´t want to install it again due to page speed).
cheers, Kristof
Hi,
I have just installed one of the latest Newspaper Pro prebuilt websites and was able to edit the content successfully using the tagdiv composer.
However, I can’t find a way to change the posts that are being dynamically pulled into the different sections. My site has 4 different categories with posts. At the moment, the template is only dynamically pulling just the latest posts by date. Can I select the categories for each section on the Homepage and the Footer?
Current demo installed = COV-19 Italy Report PRO
Thanks
Hello there,
I need help. The user avatar was showing good, suddenly it disappeared yesterday. I uninstall all plugins, Installed them again one by one. But the problem is still there. Please check the link for image
Anamaria, I sent you an email at the address you provided. I also included Ben Meredith from GiveWP and Justin, my web guy. Ben has been very responsive and has replied in great detail, but he can’t go further without hearing from tagDiv. Here’s his most recent update: “Here’s what our development team found: The tagdiv composer plugin is utilizing the filter get_post_meta in a way that is messing with the postmeta for GiveWP donations, and that is part of the problem, at least. You can confirm that by creating a test donation (you have to have the tagdiv composer plugin inactive to submit it) and then activating the tagdiv composer plugin and checking an individual donation to see that the form becomes detached. In a quick perusal of the tagdiv codebase, there are several different instances of the get_post_meta filter, and it’s unclear which call to that filter is messing things up for GiveWP. We’ll need to hear back from the team there to help!”
Is tagDiv doing anything to get this issue resolved? One of the reasons I purchased the Newspaper theme is that I heard the tech support and customer service were excellent. So far that has not been my experience.
Here is more help from Ben, who it seems has been very willing to help solve this problem:
“I’d love for the tagdiv team to follow these steps and see what they can find:
1. Install the free GiveWP plugin and activate it.
2. Install the tagdiv composer plugin and activate it.
3. Attempt to create a new Donation form (Donations > Add Form) and modify or save it.
“It will not save correctly, and it will display incorrectly on the front end of the site. Deactivate tagdiv composer to see how GiveWP is supposed to work.
“There are no console warnings.
“My suggestion would be for that plugin to only inject its scripts and/or styles onto pages where they are used, or provide users with a method of excluding tagdiv scripts on certain posts/pages/post types.
“I’m happy to have a developer from our team help here, but the problem is that the conflict is with a premium plugin that we do not have access to.”
Hello, there is a problem with the new update.
After installation, it changes the slug of the pages. The articles are not displayed anymore and are transformed into a blog page. Impossible to display the pages correctly.
When I switch back to the previous update, everything works normally again. Any idea?
Hi there,
I’ve followed your installation setup to V10.4 exactly and TD Composer is now working.
However, since the update, our list of pages and posts do not show. The pages and posts are on the website though.
Website: surfisland.com
Cloned from “Classic Blog” website, version 9
I want to keep what I have but update to the latest 10.x version of Newspaper. I downloaded and installed version 10, but not sure how to configure it to user my existing database and settings.
Is there a proper sequence of events I need to follow for this update?
Hello Stefane!
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
