Search Results for 'install'

Hello kpople,

Try to make a new clean install to another subdomain for testing via FTP way, clear all the caches, remove all of the untested plugins if you are using something like this, use only required plugins and check the results. Try to disable the Speed Booster and check the website with this plugin in a deactivated mode.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hey Laura,

For the first request, notice that demo uses as page template – page builder + latest pagination + latest articles. Please check here -> https://forum.tagdiv.com/page-templates-2/
This demo has own layout create by default from our team. So, if you want to have the exact theme layout, you should install that demo. For more information about social counter styles, please check here -> https://forum.tagdiv.com/social-counter-styles-on-newspaper/

Thanks for the message!

Hi,

Many 500 errors were solved by increasing the allocated WP-memory value (ideally 256M).

Also try to disable all plugins by FTP, if the plugins page is not accessible
– http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
Then delete all theme plugins, reinstall them from the latest theme package you downloaded. Let us know the results of that as soon as possible.

Hello Mauri,

I have made some tested on my website and the sticky logo on Affix works as expected, as you can see here -> https://www.screencast.com/t/cNMkUbWqq8 Try to make a new install to another subdomain for testing, update all the required plugins, clear all the caches and check the results. I saw that all of your code is minified which can cause some problems with the theme. Use default theme settings and check the results.

Hope this helps!

Thanks for the message!

Hello NT,

I have made some tests on my side and everything seems to work as expected. Please try to make a new install to another subdomain for testing with a clean install, update all the required plugins and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello Alberto Guccione,

Ensure that you are using the latest version of the theme installed via FTP way, update all the plugins, clear all the caches and check the results. If the problem is still there, provide your website URL so I can investigate it closer.

Thanks.

Hello,

I have made some tests on my side and this issue does not appear. Everything seems to work as expected. Most likely, the problems come from your website and I suggest you create a new subdomain for testing and install the theme via FTP way and then, check the results.

Thanks.

Hello techguy,

Ensure that your Instagram plugin has been updated in order to check the results. To be sure, you should remove the plugin and install it again from the theme option from here -> https://www.screencast.com/t/VkZao19lZk5j

Thanks for your understanding!

Hello teranath,

The latest version of the theme can be downloaded from your Theme Forest account and we recommend to install it via FTP way. Also, if your support has been expired, you can extend it from here -> https://www.screencast.com/t/ShdowUq94e -> https://themeforest.net/item/newspaper/5489609?s_rank=2

Thanks for your understanding!

Hello securuscontactsystems,

First of all, ensure that you are using the latest version of the theme installed via FTP way, clear all the caches, check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/

Hope this helps and let us know how it goes!

Thanks for the message!

Hello,

If you have some problems regarding on page builder and after you have installed the theme via FTP way and if the problem persists, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and full FTP access for further investigations. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Hi,

Maybe this guide will help you
– http://www.wpbeginner.com/wp-tutorials/how-to-install-facebook-remarketingretargeting-pixel-in-wordpress/
It mentions that you have to add a code between the head tags, those are located here
– https://www.screencast.com/t/o6bw49TSRO
You could enter the code manually instead of using a plugin. Or use the header script location in the theme panel, this will output the code in the same location
– https://www.screencast.com/t/3Z21r3Pb
The later would be more a proper way, the code will not be remove after a theme update if entered in the theme panel.

Thanks

Hello Mark,

Please try to make a new clean install to another subdomain for testing via FTP way, remove all of the untested plugins, clear all the caches and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello WakeUpCallProject,

Try to make a new clean install to another subdomain for testing, clear all the caches and check the results. Use only the required plugins which come bundled with the theme core files and check the results. All the themețs blocks should work.

Thanks for your understanding!