Search Results for 'mobile theme'

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Anamaria
tagDiv Staff

Hello,

There are two different sections.
So, after you set the responsive version you need to refresh to the page to upload the mobile theme version, please check this video https://www.screencast.com/t/M7ZFh5zHj8
Also, if you want to disable the mobile theme plugin, then you need to upload the image as I said in the first reply “please access Newspaper -> Theme panel -> Background -> Mobile menu/search background and change/remove the image from here https://www.screencast.com/t/ATV1Jr7s”

Thank you!

Bettina
tagDiv Staff

Hello!

Please uninstall the Mobile Theme plugin and see the results!

Thank you!

Anamaria
tagDiv Staff

Hello,

1. Please deactivate the mobile theme plugin, clear all cache and check the results.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.
2.A solution is to set the offset posts on the blocks => https://www.screencast.com/t/Tsiu65TSaRS -> https://www.screencast.com/t/YbkmVbsBrnk
You can use the Flex Block 1 and you can filter it to display the posts only from a category -> https://i.imgur.com/Nnt3zGX.png and you can design it to look like a posts loops block.

Thank you!

zarpe77
tagDiv Member

After looking into it further it seems that the posts are showing in mobile mode. Could this be because of AMP plugin? Does newspaper theme need a AMP Plugin?

Crw19
Participant
#0

The mobile version – https://thesmarterdollar.com/

The logo text for the theme demo is stuck there. I have gone to mobile editor, deleted the text, removed it, turned it off, changed it… nothing happens. It’s just stuck

Anamaria
tagDiv Staff

Hello,

In your video is loaded the responsive version, not the mobile theme version.
Also, as you can see here you have set background color and the image is behind the color -> https://i.imgur.com/Slah2Mj.png -> https://i.imgur.com/JlPrpql.png please change the opacity.

Thank you!

Bettina
tagDiv Staff

Hello!

We recommend using only one cache plugin, the WP Super Cache plugin with this configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure
You need to take into account:
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on.
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors.
Our developers are working a lot to improve the page speed in every update.
As a suggestion, disable the lazy load animation. Other starting points to improve your website page speed are here:
https://www.xtechkr.com/optimize-newspaper-theme/
https://forum.tagdiv.com/how-to-make-the-site-faster/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://developers.google.com/speed/docs/insights/v5/about
https://www.youtube.com/watch?v=tnkVapqhIHc
Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

We have 3 options for mobile versions that you can use:

1. Responsive version: A responsive version of your website looks similar to the desktop version. Edit the page with TagDiv Composer. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB; there you can see your mobile version and edit or adjust the elements to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-speedy-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and design for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY

You can choose to use whichever one is more affordable and useful for you.

If anyone doesn’t fit as you created, then make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache and try again.

Note: If you want to use version 1 or 2, then you need to deactivate the mobile theme plugin and see the results.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can disable the mobile theme plugin on the pages from the Gutenberg editor using the following option => https://www.screencast.com/t/axXRJsWby

Thank you!

Calin
tagDiv Staff

Hello,

“I’m wondering why some shortcodes work, and others do not?” – Some shortcodes may be ignored by the system. The file that contains the code is this one -> wp-content/plugins/td-mobile-plugin/td-mobile-plugin.php I believe that you can add there some exceptions.
The new version has several options, but is restricted to shortcodes in builders. To disable the mobile theme from a post or page you need to use the Gutenberg editor, in this will be display the mobile icon -> https://i.imgur.com/CXF0g3N.png you can find more details in our guide -> https://forum.tagdiv.com/mobile-theme-introduction/
Thank you!

gwk
tagDiv Member

Hi Bettina!
Thanks for answer 🙂

I tested now on Google Chrome and Safari on MacBook Air and this same problem. When I update template, I must all the time hide share text.
I use only this plugins: AMP, Contact Form7, Disqus for WordPress, Font Awesome, tagDiv Cloud Library, tagDiv Composer, tagDiv Mobile Theme, tagDiv Newsletter, tagDiv Opt-In Builder, tagDiv Social Counter.

Where clean all cache?

Anamaria
tagDiv Staff

Hi,

Please check if you have activated the mobile theme plugin, if yes, please disable it.
Also, please provide the link to your website and screenshots.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Hope this helps you!

Thank you!

romaljoseph11
Participant
#0

I have created mobile template for a page. But the template is not showing in mobile device

My Theme version – 11.5.1

xhylyx1nr
Participant
#0

My website is conflicting with the siteground optimizer plugin’s caching feature which is causing the mobile view displaying on desktop. The plugin provider has recommended me to consult with the theme developers since the they were able to narrow down the issue to specifically the header styles compiled by the theme. They said this:

‘And what happens is that the Dynamic Cache caches this page, where no dynamic styling is generated and from that point on the server continues to serve the cached page that has no styling.

I would recommend consulting with the theme’s developer on what might be preventing the theme from reliably compiling its stylings.’

Should you need more details to help you investigate the matter, please let me know.

tmckee007
tagDiv Member

Hi,

Changing and saving the gradiant colors works fine, but changing the background image for the mobile menu does not.

I did this: To change/remove the background image for the menu on mobile, please access Newspaper -> Theme panel -> Background -> Mobile menu/search background and change/remove the image from here https://www.screencast.com/t/ATV1Jr7s. This did not work. Even though an image was selected and saved, it is not displayed on mobile devices.

brenbrinkman
tagDiv Member

Hello Anamaria,

I disabled the mobile theme plugin, it should not be activated.

I checked, and the problem still occurs, specifically on the chrome webbrowser : https://www.youtube.com/shorts/BVmTDG0EJik

But other browser it seems to work as should.

fwoedit
tagDiv Member

Yes, I’m aware of how many changes there have been. Shortcodes are very common part of any website’s architecture.

I’m wondering why some shortcodes work, and others do not?

It seems to me the new version has less functionality than before. Correct me if I’m wrong. Is there anyway to escalate the matter, as the the inability to use shortcodes represents a very clear loss of function for your end-users.

Also, are you saying there’s a way I can exclude the mobile theme from pages or posts?

Thanks for the help.

  • This reply was modified 4 years by fwoedit.
Anamaria
tagDiv Staff

Hello,

I just checked now the website and the mobile menu works well -> https://we.tl/t-ltuUqpBAPJ
I saw you use mobile theme plugin, for this, you need to set the menu in Theme Panel -> Mobile Theme -> Header -> https://imgur.com/vJIYKI5

Thank you!

Anamaria
tagDiv Staff

Hello,

To change/remove the background image for the menu on mobile, please access Newspaper -> Theme panel -> Background -> Mobile menu/search background and change/remove the image from here https://www.screencast.com/t/ATV1Jr7s
If you have the mobile theme activate then need to set the color in Theme Panel -> Mobile Theme -> Theme Colors -> Mobile menu => https://www.screencast.com/t/Ejwx6NiE3a
Also, the settings from the theme panel are saved? if not, then please check this topic -> https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ and try the suggestions.

Thank you!

Calin
tagDiv Staff

Hi,
I think this problem also arose due to the fact that so far you have used a very old theme version, and now after the update it will seem like you are using another theme. If you want to see how many updates have been made in the meantime, you can check this list -> https://tagdiv.com/newspaper/
As I said before, the tagdiv mobile theme plugin was not designed to work with shortcuts. Maybe in the version you had was the prototype from mobile theme where these issues have not yet been resolved.
Also, you can disable the mobile theme plugin on these pages or you can completely disable it and use the responsive version.
Thank you!

Sheexplores
tagDiv Member

Hi,
I have tried some of these solutions and my site crashed. Some of the guides you sent me are way outside of my skillset. How do I contact support for help? I restored my site to yesterday’s version. But my images aren’t showing on mobile. This theme has also slowed my site down. Please advise

Anamaria
tagDiv Staff

Hello,

Usually, that problem is related to the CORS policy that is blocking the access -> https://i.imgur.com/vxvPj7H.png . This problem can be solved using those guides:
https://forum.tagdiv.com/topic/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-co/
https://stackoverflow.com/questions/25577981/font-from-origin-has-been-blocked-from-loading-by-cross-origin-resource-sharing
https://webmasters.stackexchange.com/questions/71630/font-blocked-from-loading-by-cross-origin-resource-sharing-policy-no-access-co
Also, if you have the Mobile theme plugin installed and active, then you use the Mobile theme version. In order to display the responsive version, you need to uninstall the Mobile Theme plugin.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

Beavlid
Participant
#0

Greetings!

Since several weeks, I can’t use basic theme options to upload image files such as favicon or logo for webpage via Newspaper theme panel. The theme gets stuck in a loop.

The column text option doesn’t work on page creation either… The theme gets stuck in a loop…

I’ve already done all the theme updates and the license is assigned.

Calin
tagDiv Staff

I understand what you mean, but those were the steps that where made for the mobile theme to make it faster -> https://i.imgur.com/7TwUEdy.png so the mobile theme editor will not work with shortcode from builders, you need to use only the mobile editor to create the pages content.
So, my suggestion is to use the responsive version on those pages (https://i.imgur.com/VaZYWDa.png) or in case that you have many pages, then I think that you need to disable the mobile theme plugin and use the responsive version.
Thank you for your understanding!

Anamaria
tagDiv Staff

Hello,

So, I understand you use a header template from Theme Panel, I recommend using header templates from tagDiv Cloud Library which offers you more possibilities.
You can set another menu for mobile only if you use the mobile theme plugin -> https://i.imgur.com/vJIYKI5.png
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

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