- NewsmagRequirements for Newsmag
- NewsmagBlock settings tutorial
Hi,
Sorry for the inconvenience, we reply in all topics as soon as possible, following the support hours displayed in the banner at the top of the forum.
So installing the latest version of the theme is breaking the website. I would suggest that you start by checking that all the theme requirements are met
– https://forum.tagdiv.com/requirements-for-newspaper/
The WP memory is recommended to be set to 256M, this is enough for most websites. Insufficient memory can cause many problems. If needed contact the hosting provider and they should be able to increase/activate all the necessary parameters, not just the memory.
The error in the screenshot you provided mentions the social counter plugin. If you cannot login as admin in the website, please disable all the plugins by FTP
– https://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
That should allow you to access the website backend. Then access the theme plugins
panel and reinstall the theme plugins
– https://www.screencast.com/t/8Zr1931EtQ5R
Leave other plugins inactive to see if the problem is fixed. Let us know the results.
Thanks
Hi,
First please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
Try to deactivate all plugins that re non theme and clear all cache and try again.
Let me know the results.
Thank you for your understanding.
Hello,
Please increase the memory limit set to 256MB or 512MB, clear all the caches and check the results. Also, check the theme’s requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Thanks for your understanding!
Hello circleofmamas,
Please check the system status parameters and check if all of these are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/
Thanks for your understanding!
Hi,
First please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that the theme plugins are updated and active
https://www.screencast.com/t/Pktd0rSusy
Please download the theme from themeforest with all files
https://forum.tagdiv.com/whats-included/
This are the plugins from the latest theme version.
https://www.screencast.com/t/gVnxqs0ysN1c
If you have some problem please provide some screenshots and details with the problem you have.
Thank you for your understanding.
Hi,
The most common causes for the composer not working would be these
– https://forum.tagdiv.com/topic/javascript-error-td-composer-wont-load/
– https://forum.tagdiv.com/topic/gray-page-tagdiv/
The code mentioned in the second topic is provided at the bottom of the requirements guide, it solved many composer issues for many users
– https://forum.tagdiv.com/requirements-for-newspaper/
Also be sure to check all the other requirements as well.
Ultimately investigate plugins, disable them one by one (except theme plugins) while checking if the issue is fixed, or all at once. Let us know what you find.
Thanks
Hi,
Please make sure that the composer is activated
https://www.screencast.com/t/U93cw7D7yxB
Most important, please be sure to check the updated theme requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
Increase all the parameters if it’s the case.
WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.
Also please make a test and deactivate all non theme plugins, clear all cache and try again.
Thank you for your understanding.
Hi,
Please check the system status parameters to be respected according to our documentation from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/ Increase the PHP memory to be increased according to our recommendation if you want to achieve better theme results.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hi,
Most important, please be sure to check the updated theme requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
Increase all the parameters if it’s the case.
Also please deactivate all plugins that are non theme, clear all cache and try again.
Let me know the results.
Thank you.
I have upgraded my site located at https://www.theapex.racing to WordPress 5.0 and Newspaper 9.2.
After the upgrade, I am able to use tagDiv Composer to edit and save custom Cloud Templates. However, I am unable to save any changes made to pages created with tagDiv Composer. After clicking save, it just spins without ever completing the process.
I have checked the updated theme requirements and I am meeting all of them, including having the PHP memory limit set to 128 MB.
Hi,
Unfortunately that depends on what plugins you are using, some plugins need to load in header others can be load in footer, unfortunately I can not say what JS to move in footer, but you can use some plugins for that.
For general theme requirements this would be the guide for a proper functionality
– https://forum.tagdiv.com/requirements-for-newspaper/
There are many optimization guides provided by our users here in the forum, some made by us, you could check some of them
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
Thank you for your understanding.
That may be caused by insufficient memory, in similar cases that was the cause. Please try to increase the WP memory and other parameters according to the requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
A value of 256M would be enough for most websites. If needed the hosting provider should be able to do this for you.
If you have other plugins installed, deactivate them temporarily as well.
Hi,
Most important, please be sure to check the updated theme requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
Increase all the parameters if it’s the case.
WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.
Let me know the results.
Thank you.
Hi,
Maybe you are uploading the whole theme package. When you download the theme from themeforest you can choose either the full package which contains more than just the theme
– https://forum.tagdiv.com/whats-included/
Or just the theme itself which can be installed.
If that is not the case maybe check the max-upload size parameter to be according to the requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
These theme install guides would be helpful
– https://forum.tagdiv.com/install-via-wordpress/
– https://forum.tagdiv.com/install-via-ftp/
Also you could try and install the theme by FTP, that should cause no problems.
Thanks
Hi,
That can be set as recommended by adding a code in the htaccess file, please check at the bottom of the requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
So the issue started to happen only after the theme has been updated? Please check if there are any errors in the browser inspector console.
Could be same as here maybe – https://forum.tagdiv.com/topic/cant-save-theme-options-2/
Also if you use Wordfence maybe, set the firewall to learning mode and check again
– https://www.wordfence.com/help/firewall/learning-mode/
Let us know.
Thanks
Hi,
So after you update the theme to the latest version the theme panel will not save anything anymore? In most cases the issue is caused by one of the cases below.
Could be caused by insufficient resources
– https://forum.tagdiv.com/requirements-for-newspaper/
In this case the hosting provider should be able to increase them.
Or it could be a security setting, module or firewall, as in this case where the theme panel was not saving any settings
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/
Also if you use Wordfence try to set it on learning more
– https://www.wordfence.com/help/firewall/learning-mode/
If you already checked or tried these, we could take a look. Send us an email at contact@tagdiv.com and provide admin login, also cPanel or FTP if possible. Please include a link to this topic in the email.
Thanks
Hi,
Most important, please be sure to check the updated theme requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
Increase all the parameters if it’s the case.
WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.
Also please deactivate all plugins that are non theme, clear all cache and try again.
Thank you.
Hi,
Did you have edited the .htaccess and add the mod_substitute rules as you can see our theme’s requirements documentation from here -> https://www.screencast.com/t/V7gETwJz88FK Clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and Cpanel access so we can further investigate it closer your setup page.
Thanks for the message!
Hi adwenchure,
Most important, please be sure to check the updated theme requirements guide
– https://forum.tagdiv.com/requirements-for-newspaper/
Increase all the parameters if it’s the case.
WP_MEMORY_LIMIT try to increase it to a value of double you already have if possible.
https://www.screencast.com/t/sQswe1SWR
Thank you.
-
This reply was modified 7 years by
Calin.
Hi,
First please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
Hi,
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
If the problem persist please provide some screenshots with the problem.
Thank you.
Hi,
Check your theme to be the latest version of it, installed via FTP way, check the system status parameters to be increased according to our theme’s requirements from here -> https://forum.tagdiv.com/requirements-for-newspaper/, change the PHP version to 7.1 or 7.2, clear all the caches and check the result.
Thanks.
Hi,
Notice that we do not have any bad reports regarding this problem, sorry! First of all, ensure that you are using the latest version of the theme installed via FTP way, clear all the caches and check the results and also, make sure that you have respected all of the required settings from here -> https://forum.tagdiv.com/requirements-for-newspaper/
This guide might be useful for you -> https://forum.tagdiv.com/topic/wp-rocket-compatibility/ or this one -> https://forum.tagdiv.com/ajax-view-count/
Thanks for your understanding!
Hi,
Please notice that the speed of your website depends on how well your site is optimized.
Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services are not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit our requirements.
Unfortunately, our theme does not have such an option to minify the style.css file and we cannot recommend any plugins with this functionality because is not tested with our theme. For minifying this file, we are using CloudFlare for our demo and works fine. If you want to read other views from our users, please check this topic -> https://forum.tagdiv.com/topic/tip-how-to-easily-minify-your-css-without-breaking-your-site/
Also, check all of your Ad Spots and if you have entered any suspicious code through them, remove all of them and check the results without them.
One of our top members here on the forum wrote his own optimization tutorial here:
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/ and here -> https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
Basically, these are the theme requirements
– https://forum.tagdiv.com/requirements-for-newspaper/
Another useful guide for increasing the page speed can be found here -> https://kinsta.com/blog/google-pagespeed-insights/
Thanks for your understanding!
Hi PubliEste,
This error happened due because your system status parameters are not correctly increased according to our useful guide from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Thanks for your understanding!