Search Results for 'tagDiv Cloud Library plugin'

Results from the Forum
rahulroushan
Participant
#0

I was testing updates in a staging environment before taking the changes to live environment. Everything seems to work after updates, except the mobile plugin. Activating the mobile plugin causes critical error on mobile devices.

To troubleshoot, I deactivated EVERY plugin except tagdiv composer, tagdiv social counter, and tagdiv cloud library. Yet, enabling the tagdiv mobile plugin causes a critical error (only when accessing the website via a mobile browser).

Please look into the issue. WordPress 5.8.1 and Newspaper 11.3.1

tsc_site
Participant
#0

Hi, I put a column text on my page and nothing I type appears on the page as you can see here: https://prnt.sc/1wagom2

The only plugin I have installed are tagdiv composer and tagdiv cloud library, since I`m building the website from scratch.

I was using wp super cache and deactivated, didn’t work.

Please help me

Anamaria
tagDiv Staff

Hello,

The color which is set on Blockquote is the THEME ACCENT COLOR from Theme Panel -> Theme Colors -> General => https://www.screencast.com/t/KEoP35E0kK.
Also, normally if you have a Single Post Template from tagDiv Cloud Library, the color should change https://i.imgur.com/1OeB4N8.png
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again

Thank you!

Anamaria
tagDiv Staff

Hello,

You can use a header template / footer template from Cloud Library, and you can customize it with tagDiv Composer => https://www.youtube.com/watch?v=HXQQygkCCJo
Also, if you use the standard header/footer from Theme Panel, so you need to have the tagDiv Standard Pack plugin, from version 10.4, this plugin is no longer required because the new demos are using cloud templates.

Thank you!

Bettina
tagDiv Staff

Hello!

Please make sure you have the latest version of the PHP, WordPress, theme and plugins too(11.3).
Delete and re-install the TagDiv Composer and tagDiv Cloud Library plugin.

If the problem is still there, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure you have tagDiv plugins activated (tagDiv Composer, tagDiv Cloud Library, if you use elements from tagDiv Standard Pack plugin).
It is also always advisable to back up all files and database, no matter what update you make to WordPress, theme, plugins -> https://forum.tagdiv.com/how-to-update-the-theme-2/ -> https://wordpress.org/support/article/updating-wordpress/
Also, to be able to help you efficiently, please provide more details, screenshots, link to your website to can understand the problems.

Thank you!

chrisagee
tagDiv Member

solved by downloading installing and activating “tagDiv Standard Pack”

other plugins did not install and activate automatically:
tagdiv composer and tagdiv cloud library

This is a major setback for people who forget about these plugins that do not update automatically. I want my 6 hours back ;)))

jpugatch
Participant
#0

Hello,

I’m tasked with keeping our website running and am very much not a developer or IT pro so, please, be gentle.

I’m seeing notifications from jQuery informing me of code depreciations on our site (which uses Newspaper 9.7.3). According to the folks at WP Engine, three plugins they are built into the theme (newspaper, tagDiv composer, td-cloud-library) are running code that is deprecated and no longer supported. They’ve suggested we need a theme update that should contain the new security and performance update to clear these errors, but I was told by the person that developed the site that updating the theme would ‘break’ the site. I know I can test a theme update in the staging environment we have to assess exactly how ‘broken’ the site would be, but I’m not sure what exactly I need to get in order to upgrade. Do we purchase the newest version? Is there a patch for older functionality?

Any insight into this will be warmly welcomed.

Calin
tagDiv Staff

Hi,
For modal popup login, you can simply disable the login from backend and remove it from the frontend using tagDiv Composer https://forum.tagdiv.com/login-how-to-enable-user-registration/ after that if you want you can also comment the code from the theme files wp-content/plugins/td-composer/legacy/Newspaper/parts/header/td-login-modal.php and wp-content/plugins/td-cloud-library/parts/tdb-login-modal.php
Also for live search, all you need to do is to remove it from the cloud header with tagDiv Composer and replace it with the search form element.
Thank you!

Calin
tagDiv Staff

HI,
Your website it looks like this https://i.imgur.com/vaoFUML.png because you didn’t updated and enable the tagDiv plugins. Those can be founded in Newspaper > Welcome section or Newspaper > plugins. You need to have enable tagDiv Composer, tagDiv Cloud Library and in case that you used standard templates you also need to enable tagDiv Standard pack.
Let me know the results!

Anamaria
tagDiv Staff

Hello,

You can use a header template / footer template from Cloud Library, and you can customize it with tagDiv Composer => https://www.youtube.com/watch?v=HXQQygkCCJo
Also, if you use the standard header/footer from Theme Panel, so you need to have the tagDiv Standard Pack plugin, from version 10.4, this plugin is no longer required because the new demos are using cloud templates.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please provide some screenshots with your settings to be able to help you efficiently.
If you referring you created a page => https://i.imgur.com/MOEjzpM.png, then you can’t edit with tagDiv Composer, because the page comes from another plugin.
If you want you can use a page from Cloud Library for products. https://cloud.tagdiv.com/#/load/Woo%20Shop%20Base

Thank you!

Sprint News
tagDiv Member

Hi the problem is not with “tagDiv Cloud Libraryplugin but with “tagDiv Composer” plugin as i wrote you in my ticket.
When tagDiv Composer plugin is enabled the yoast section “Aspect of research” is empty and I can’t reach any setting.
https://drive.google.com/file/d/1pXuc16GZ12txD7v5_ei6_vej1cgXJx_L/view?usp=sharing

If I disable the plugin Yoast setting are enabled but the site aptect is broken.

If i disable all the plugins except Yoast & tagDiv Composer nothing change

Calin
tagDiv Staff

Hi ritutiwa, usually the situation that you have (with fixed ads size) it happens when you are using a standard header from tagDiv Standard Pack. If you get a cloud header from tagDiv Cloud Library, then you’ll be able to adjust it after your needs and make it as bigger or smaller that you want using tagDiv Composer and ad box element -> https://i.imgur.com/AAcKQe0.png -> https://forum.tagdiv.com/ads-adsense-overview/
In case that you are using the standard pack we recommend to move your website on cloud template https://i.imgur.com/O5TNHuv.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please provide some screenshots with what settings are displayed when tagDiv Cloud Library is disabled because I made a test, and for me are showing all settings from Yoast Panel with tagDiv Cloud Library activate.
Also, did you do a test using only tagDiv plugins and Yoast plugin?

Thank you!

cheryldimof
Participant
#0

Hi,
My site is at https://www.pnwbeyond.com
I am scaling back a bit, and was doing some maintenance and finally upgrade to PHP 8.0 after it seemed all plugins were compatible — only to have a critical error.
This error only occurs when I have PHP 8.0 enabled and am using a Cloud Library header template and have Ultimate Member enabled. It does not occur with Ultimate Member and any other theme, but it occurs when I use the base theme (not my child theme). If I try to create a new Cloud Library header template, it’s blank and nothing is imported.

The error does not occur if I set the header to “No Header”– then it just shows a plain default header.

I don’t want to use the Standard Pack but reinstalled it to see what would happen. Using a standard pack default header, it works fine.

If I look at my error log I see:

[Got error ‘PHP message: PHP Fatal error: Uncaught Error: Attempt to modify property “classes” on null in (I excluded some stuff here)/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_menu.php(1270): tdb_header_menu->inner()\n#5 …/wp-content/plugins/td-composer/legacy/common/wp_booster/td_glob…’

How can I fix this? I want to keep PHP enabled and I want to be able to re-delete the standard pack and use a cloud library header again. I don’t want to mess with some other membership plugin — I just need it there to keep people submitting events from accessing the back end of the website.

Thanks
Cheryl

Anamaria
tagDiv Staff

Hello,

1. Normally, the author who made the post must appear in both the frontend and the backend. Did you use any plugins for authors?
2. Also, the social links should work, as I said above.
3. Unfortunately, I don’t know what element is, please let me know what element is to be able to provide a solution.
4. If your video is embedded you can set the width and height https://thinkbigfish.com/adding-responsive-video-wordpress/
5. The code maybe not apply if you have a Single Post template from Cloud Library, and you can edit it with tagDiv Composer.

If you want you can contact us via email at contact@tagdiv.com, and provide there the link to your website to be able to test, also, the wp-admin access.
Please make a full backup to all files and databases.

Thank you!

Anamaria
tagDiv Staff

Hello @Matop,

You have a Single Post Template from Cloud Library, so you need to edit it with tagDiv Composer https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
Also, you can disable the tagDiv Standard Pack plugin (the options from Theme Panel will apply only on the standard templates) from version 10.4, which is no longer required because the new demos are using cloud templates.

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, we have not tested this cache plugin, so we can’t say if it will work or not. You will have to test and see. Also please note that we don’t offer support for untested plugins.
We recommend using the WP Super Cache plugin with this configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure

You can try with the file: /wp-content/plugins/td-cloud-library/assets/js/js_posts_autoload.min.js

Thank you!

Anamaria
tagDiv Staff

Hello,

If you want to edit the posts, with tagDiv Composer, please make sure you use a Single Post Template from Cloud Library -> https://www.youtube.com/watch?v=6m8-EebnfM0 -> https://www.youtube.com/watch?v=I1R3j1QYod0

Also, if you use the WPBakery for pages, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Anamaria
tagDiv Staff

Hello,

This post was created with tagDiv composer or did you use another page builder?
Also, if you use the WPBakery for pages, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

Anamaria
tagDiv Staff

Hello,

To have the same structure please make sure you have a Single Post Template from Cloud Library => https://www.youtube.com/watch?v=I1R3j1QYod0 -> https://www.youtube.com/watch?v=6m8-EebnfM0
Also, please make sure you have the tagDiv Cloud Library plugin activate.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Did you use WP Bakery? If yes, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).

Thank you!

SuperAnton
Participant
#0

After update to version 11.2 of the Newspaper theme, our website (https://www.xn--konsumentrdet-yfb.se/) has stopped working in Chrome. Please advise.

The plugins that are automatically installed are all active and updated:
alltagDiv Composer
tagDiv Cloud Library
tagDiv Social Counter

https://www.xn--konsumentrdet-yfb.se/

Error messages on-site:
[td_block_big_grid_fl_8 category_id=”” sort=”random_posts” td_grid_style=”td-grid-style-7″]
[td_block_3 limit=”6″ custom_title=”Läsvärt” category_id=”” header_text_color=”#f45511″ td_ajax_filter_type=”” sort=”random_posts”]

[td_block_14 custom_title=”Hem & Trädgård” category_id=”20″ td_ajax_filter_type=”” header_text_color=”#f45511″ limit=”1″ sort=”random_posts”][td_block_9 category_id=”20″ offset=”1″ limit=”4″]
[td_block_14 category_id=”24″ custom_title=”Sport & Fritid” header_text_color=”#f45511″ limit=”1″ sort=”random_posts”][td_block_9 category_id=”24″ limit=”4″ offset=”1″]
[td_block_14 category_id=”23″ custom_title=”Skönhet & Hälsa” header_text_color=”#f45511″ limit=”1″ sort=”random_posts”][td_block_9 category_id=”23″ limit=”4″ offset=”1″]
[td_block_15 limit=”10″ custom_title=”Senaste nytt” category_id=”” header_text_color=”#f45511″ ajax_pagination=”load_more” td_ajax_filter_type=”td_category_ids_filter” td_ajax_filter_ids=””]

https://www.xn--konsumentrdet-yfb.se/babyskydd-ge-barnet-en-sakrare-bilfard/

wp_booster error:
td_api_base::mark_used_on_page : a component with the ID: single_template_3 is not set.
/www/webvol28/np/xlueyvj8vwdq6tn/xn--konsumentrdet-yfb.se/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_api.php

Display backtrace

wp_booster error:
td_api_base::get_key : a component with the ID: single_template_3 Key: file is not set.
/www/webvol28/np/xlueyvj8vwdq6tn/xn--konsumentrdet-yfb.se/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_api.php

Display backtrace

wp_booster error:
The path of the single_template_3 template not found. Did you disable a tagDiv plugin?
/www/webvol28/np/xlueyvj8vwdq6tn/xn--konsumentrdet-yfb.se/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_api.php

Display backtrace

wp_booster error:
td_api_base::get_key : a component with the ID: single_template_3 Key: bg_use_featured_image_as_background is not set.
/www/webvol28/np/xlueyvj8vwdq6tn/xn--konsumentrdet-yfb.se/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_api.php

Display backtrace

llkv
tagDiv Member

Hello!
I disabled and deleted all tagDiv plugins and re-installed them. Looks like tagDiv Cloud Library causes the issue.
This error appears on front end only if I logged in in WP admin. If I logged out – all looks well.

Track:
[file] => /hermes/walnacweb04/walnacweb04ac/b2827/moo.2noobcom/inground-pool-lightscom/wp-content/plugins/td-composer/legacy/common/wp_booster/td_api.php
[line] => 118
[function] => error
[class] => td_util
[type] => ::
[args] => Array
(
[0] => /hermes/walnacweb04/walnacweb04ac/b2827/moo.2noobcom/inground-pool-lightscom/wp-content/plugins/td-composer/legacy/common/wp_booster/td_api.php
[1] => td_api_base::get_default_component_id : no component of type td_api_category_template . Wp booster tried to get
the default component (the first registered component) but there are no components registered.
)

Viewing 25 results - 1,101 through 1,125 (of 2,804 total)