- NewspapertagDiv Cloud Library Plugin
- NewspapertagDiv Shop
- NewspaperHow to Use tagDiv Cloud Library
- NewspaperCloud Library Templates
- NewspaperDesign your Post Pages using the Cloud Library Templates
- NewspapertagDiv Composer Tutorial
- NewspaperIntroduction to CPT and ACF with Newspaper Theme
- NewspaperSocial Sharing
- NewspaperInfinite Loading for Single Posts
- NewspaperCustom Post Type Support
- NewspaperHeader Builder
- NewspaperUsing the Theme Translations with WPML
- NewspaperInstagram in Newspaper WordPress Theme
- NewsmagRequirements for Newsmag
- NewspaperSmart Lists
- NewspaperAuthor Card
- NewspaperFeatured Images
- NewspaperSmart Sidebar
- NewspaperPost template ads
- NewspaperFooter Builder
Hello !
Please delete and reinstall the tagDiv Cloud library plugin and try again.
Let us know the results.
Thank you !
Hi Hispanic L.A.,
In order to have all these default parameters for standard templates you need to make sure that you have enable all the theme plugins (in special tagDiv Standard Pack) -> https://i.imgur.com/pAGCJvu.png then these options will be back -> https://i.imgur.com/ZBHlsKx.png -> and the like button can be removed from here -> https://i.imgur.com/RNPylgi.png
Also if you are using a pro demo, this is using cloud templates, these can be edited with tagDiv Composer and you can add or remove the element you do not want (you can use the right click to remove the elements or you can use the drag and drop).
Hope this will help you!
Thank you!
Hi Calin!
We already did the following:
1. Reinstalled the tag div composer
2. Clear Cache
3. Deactivate all plugins except for the following:
tagDiv Cloud Library
tagDiv Composer
tagDiv Mobile Theme
tagDiv Newsletter
tagDiv Social Counter
tagDiv Standard Pack
But still the ads don’t save on the theme panel.
There is also no error on the console now.
Best regards!
Hi,
For the header, please set a new row and see if on this the layout 9-3 is applying, if yes, then on your current header row is set maybe a width on column like this -> https://i.imgur.com/8vzz2TC.png -> https://i.imgur.com/EigrDbP.png
For main menu row, please select each column and set on theme in css tab the width you want to have in %.
Usual the problem indicate for the footer is caused by some plugins, for example when you are using WPBakery with tagDiv Cloud Library. If you have this plugin enable, please disable it and check again, if the problem persists, please disable all non theme plugins and let only tagDiv plugins.
Let me know the results!
Thank you!
Hi,
Please try like this:
Go in Plugins > plugin editor -> https://i.imgur.com/JMZumUj.png select the tagDiv Cloud Library and go in shortcodes > common and click on tdb_breadcrumbs.php -> https://i.imgur.com/iwhVarl.png after that go on line 200 and set “/*” (this element will comment the code lines) and on line 217 close the comment using “*/” -> https://i.imgur.com/39F5jcu.png after that save the settings and check the breadcrumbs you have set using tagDiv Composer on pages.
Hope this will help you!
Thank you!
Hi Candy Liu,
If the template has all the elements on full row then it can be from a plugin conflict.
The pro demos are made using tagDiv Composer and cloud templates from tagDiv Cloud Library, this can be edit only with tagDiv Composer, if you have WP Bakery enable the cloud templates will not work correctly, therefore please check the plugins you have activate and let only tagDiv plugins enable, after that check again the cloud template.
If there is still a problem, please provide me a link where I can inspect it, in this way I will be able to provide a better solution.
Thank you!
Please help with the following error : Invalid reply from server endpoint.
1. All external plugins are deactivated
2. All the system requirements as per the documentation is implemented
Hello !
Please make sure that you have all the required plugins, tagDiv Composer, TagDiv Cloud Library and social counter.
Thank you !
when tagDiv Cloud Library plugin is active then “internal Server Error” showing and tagDiv Composer not working.
when when disable tagDiv Cloud Library plugin then tagDiv Composer is opening, but home or other page not opening proper.
please solve this issue
Hi,
Usually this problem appear only when you are using a pro demo made with tagDiv Cloud Library and you have enabled WPBakery plugin. We recommend to use only one of them, not both, please check the plugins that you have enabled and let only tagDiv plugins.
Let me know the results!
Hi mqalby,
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins (theme plugins), also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please do not use WPBakery with tagDiv Cloud Library, this will not work correctly. Please deactivate WPBakery and import some demos from tagDiv cloud Library -> https://tagdiv.com/what-is-the-cloud-library/ or install a pro demo.
If there is still a problem, please provide me a link where I can inspect it.
Let me know the results!
Hi,
You can do this if you are suing a single post template from tagdiv Cloud Library, but if you are using mobile theme plugin then the author image can be display only with custom work.
-> https://i.imgur.com/L0mUK0z.png -> https://i.imgur.com/LbmzpXp.png
Thank you!
Hi johnu101, unfortunately for mobile theme plugin there is no option to display the small author image, this can be add only with custom work or if you are using a responsive version with a cloud template.
Thank you!
Dear Staff!
Simon C. directed me here.
We have also an extrem cpu usage problem.
Previusly:
“Dear Tagdiv Staff!
We have a huge problem what must to solve please.
We have a news paper theme and it’s reached the maximum limit of server processor.
The entry process number reach the 2000 and more … this is an extremly number and the server has crashed many many times.
We switch off all plugins except Tagdiv composer and other Tagdiv plugins, but the processor usage don’t fall.
After we turn off the theme and change it to another, than the resource usage going down. The first time when we detect this problem the lastest newspaper update. Before, we haven’t got any big problem, but yet, it is horrible and haven’t any idea about the solution. There is the latest wordpress info:
### wp-core ###
version: 5.5.1
site_language: hu_HU
user_language: hu_HU
timezone: Europe/Budapest
permalink: /%year%/%monthnum%/%day%/%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 20
dotorg_communication: true
### wp-paths-sizes ###
wordpress_path: /home/muixhord/public_html
wordpress_size: loading…
uploads_path: /home/muixhord/public_html/wp-content/uploads
uploads_size: loading…
themes_path: /home/muixhord/public_html/wp-content/themes
themes_size: loading…
plugins_path: /home/muixhord/public_html/wp-content/plugins
plugins_size: loading…
database_size: loading…
total_size: loading…
### wp-dropins (1) ###
advanced-cache.php: true
### wp-active-theme ###
name: Newspaper (Newspaper)
version: 10.3.6.1
author: tagDiv
author_website: http://themeforest.net/user/tagDiv/portfolio
parent_theme: none
theme_features: core-block-patterns, post-formats, post-thumbnails, automatic-feed-links, html5, woocommerce, bbpress, align-wide, align-full, editor-font-sizes, editor-style, menus, widgets
theme_path: /home/muixhord/public_html/wp-content/themes/Newspaper
auto_update: Kikapcsolva
### wp-themes-inactive (1) ###
Twenty Twenty: version: 1.5, author: WordPress Magyarország Közösség,Auto-updates disabled
### wp-plugins-active (19) ###
a3 Lazy Load: version: 2.4.1, author: a3rev Software, Auto-updates disabled
Advanced Gutenberg: version: 2.4.5, author: Advanced Gutenberg, Auto-updates disabled
Async JavaScript: version: 2.20.03.01, author: Frank Goossens (futtta), Auto-updates disabled
Code Snippets: version: 2.14.0, author: Code Snippets Pro, Auto-updates disabled
Contact Form 7: version: 5.2.2, author: Takayuki Miyoshi, Auto-updates disabled
Disable Comments: version: 1.11.0, author: WPDeveloper, Auto-updates disabled
Insert Headers and Footers: version: 1.4.6, author: WPBeginner, Auto-updates disabled
LoginPress – Customizing the WordPress Login: version: 1.4.6, author: WPBrigade, Auto-updates disabled
Smash Balloon Instagram Feed: version: 2.4.6, author: Smash Balloon, Auto-updates disabled
Smush: version: 3.6.3, author: WPMU DEV, Auto-updates disabled
tagDiv Cloud Library: version: 1.5 | built on 10.08.2020 14:58, author: tagDiv, Auto-updates disabled
tagDiv Composer: version: 2.6 | built on 10.08.2020 14:58, author: tagDiv, Auto-updates disabled
tagDiv Social Counter: version: 4.7 | built on 10.08.2020 14:58, author: tagDiv, Auto-updates disabled
tagDiv Standard Pack: version: 1.0 BETA | built on 10.08.2020 14:58, author: tagDiv, Auto-updates disabled
W3 Total Cache: version: 0.14.4, author: BoldGrid, Auto-updates disabled
Webcraftic Hide login page: version: 1.1.1, author: Webcraftic <wordpress.webraftic@gmail.com>, Auto-updates disabled
WP-Optimize – Clean, Compress, Cache: version: 3.1.2, author: David Anderson, Ruhani Rabin, Team Updraft, Auto-updates disabled
WP User Avatar: version: 2.2.7, author: ProfilePress, Auto-updates disabled
Yoast SEO: version: 14.9, author: Team Yoast, Auto-updates disabled
### wp-plugins-inactive (2) ###
Classic Editor: version: 1.6, author: WordPress Contributors, Auto-updates disabled
Health Check & Troubleshooting: version: 1.4.5, author: The WordPress.org community, Auto-updates disabled
### wp-media ###
image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1802
imagemagick_version: ImageMagick 7.0.10-10 Q16 x86_64 2020-07-09 https://imagemagick.org
file_uploads: File uploads is turned off
post_max_size: 8M
upload_max_filesize: 2M
max_effective_size: 2 MB
max_file_uploads: 20
imagick_limits:
imagick::RESOURCETYPE_AREA: 125 GB
imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
imagick::RESOURCETYPE_FILE: 12288
imagick::RESOURCETYPE_MAP: 125 GB
imagick::RESOURCETYPE_MEMORY: 63 GB
imagick::RESOURCETYPE_THREAD: 1
gd_version: 2.2.5
ghostscript_version: 9.25
### wp-server ###
server_architecture: Linux 3.10.0-962.3.2.lve1.5.36.el7.x86_64 x86_64
httpd_software: Apache
php_version: 7.4.9 64bit
php_sapi: cgi-fcgi
max_input_variables: 1000
time_limit: 10
memory_limit: 512M
max_input_time: -1
upload_max_filesize: 2M
php_post_max_size: 8M
curl_version: 7.62.0 OpenSSL/1.0.2k
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true
### wp-database ###
extension: mysqli
server_version: 10.2.33-MariaDB-log-cll-lve
client_version: mysqlnd 7.4.9
### wp-constants ###
WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/muixhord/public_html/wp-content
WP_PLUGIN_DIR: /home/muixhord/public_html/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined
### wp-filesystem ###
wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
So we tried many many solution, but it didn’t works. Last we made a new wordpress and reinstall the theme and the TD components, than the cpu usage also going up extremly, becuse there isn’t any visitor, post, picture, pagination in this site.
many thanks for your help!
Dear Tagdiv Staff!
We have a huge problem what must to solve please.
We have a news paper theme and it’s reached the maximum limit of server processor.
The entry process number reach the 2000 and more … this is an extremly number and the server has crashed many many times.
We switch off all plugins except Tagdiv composer and other Tagdiv plugins, but the processor usage don’t fall.
After we turn off the theme and change it to another the resource usage going down. The first time when we detect this problem the lastest newspaper update. Before, we haven’t got any big problem, but yet, it is horrible and haven’t any idea about the solution. There is the latest wordpress info:
### wp-core ###
version: 5.5.1
site_language: hu_HU
user_language: hu_HU
timezone: Europe/Budapest
permalink: /%year%/%monthnum%/%day%/%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 20
dotorg_communication: true
### wp-paths-sizes ###
wordpress_path: /home/muixhord/public_html
wordpress_size: loading…
uploads_path: /home/muixhord/public_html/wp-content/uploads
uploads_size: loading…
themes_path: /home/muixhord/public_html/wp-content/themes
themes_size: loading…
plugins_path: /home/muixhord/public_html/wp-content/plugins
plugins_size: loading…
database_size: loading…
total_size: loading…
### wp-dropins (1) ###
advanced-cache.php: true
### wp-active-theme ###
name: Newspaper (Newspaper)
version: 10.3.6.1
author: tagDiv
author_website: http://themeforest.net/user/tagDiv/portfolio
parent_theme: none
theme_features: core-block-patterns, post-formats, post-thumbnails, automatic-feed-links, html5, woocommerce, bbpress, align-wide, align-full, editor-font-sizes, editor-style, menus, widgets
theme_path: /home/muixhord/public_html/wp-content/themes/Newspaper
auto_update: Kikapcsolva
### wp-themes-inactive (1) ###
Twenty Twenty: version: 1.5, author: WordPress Magyarország Közösség,Auto-updates disabled
### wp-plugins-active (19) ###
a3 Lazy Load: version: 2.4.1, author: a3rev Software, Auto-updates disabled
Advanced Gutenberg: version: 2.4.5, author: Advanced Gutenberg, Auto-updates disabled
Async JavaScript: version: 2.20.03.01, author: Frank Goossens (futtta), Auto-updates disabled
Code Snippets: version: 2.14.0, author: Code Snippets Pro, Auto-updates disabled
Contact Form 7: version: 5.2.2, author: Takayuki Miyoshi, Auto-updates disabled
Disable Comments: version: 1.11.0, author: WPDeveloper, Auto-updates disabled
Insert Headers and Footers: version: 1.4.6, author: WPBeginner, Auto-updates disabled
LoginPress – Customizing the WordPress Login: version: 1.4.6, author: WPBrigade, Auto-updates disabled
Smash Balloon Instagram Feed: version: 2.4.6, author: Smash Balloon, Auto-updates disabled
Smush: version: 3.6.3, author: WPMU DEV, Auto-updates disabled
tagDiv Cloud Library: version: 1.5 | built on 10.08.2020 14:58, author: tagDiv, Auto-updates disabled
tagDiv Composer: version: 2.6 | built on 10.08.2020 14:58, author: tagDiv, Auto-updates disabled
tagDiv Social Counter: version: 4.7 | built on 10.08.2020 14:58, author: tagDiv, Auto-updates disabled
tagDiv Standard Pack: version: 1.0 BETA | built on 10.08.2020 14:58, author: tagDiv, Auto-updates disabled
W3 Total Cache: version: 0.14.4, author: BoldGrid, Auto-updates disabled
Webcraftic Hide login page: version: 1.1.1, author: Webcraftic <wordpress.webraftic@gmail.com>, Auto-updates disabled
WP-Optimize – Clean, Compress, Cache: version: 3.1.2, author: David Anderson, Ruhani Rabin, Team Updraft, Auto-updates disabled
WP User Avatar: version: 2.2.7, author: ProfilePress, Auto-updates disabled
Yoast SEO: version: 14.9, author: Team Yoast, Auto-updates disabled
### wp-plugins-inactive (2) ###
Classic Editor: version: 1.6, author: WordPress Contributors, Auto-updates disabled
Health Check & Troubleshooting: version: 1.4.5, author: The WordPress.org community, Auto-updates disabled
### wp-media ###
image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1802
imagemagick_version: ImageMagick 7.0.10-10 Q16 x86_64 2020-07-09 https://imagemagick.org
file_uploads: File uploads is turned off
post_max_size: 8M
upload_max_filesize: 2M
max_effective_size: 2 MB
max_file_uploads: 20
imagick_limits:
imagick::RESOURCETYPE_AREA: 125 GB
imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
imagick::RESOURCETYPE_FILE: 12288
imagick::RESOURCETYPE_MAP: 125 GB
imagick::RESOURCETYPE_MEMORY: 63 GB
imagick::RESOURCETYPE_THREAD: 1
gd_version: 2.2.5
ghostscript_version: 9.25
### wp-server ###
server_architecture: Linux 3.10.0-962.3.2.lve1.5.36.el7.x86_64 x86_64
httpd_software: Apache
php_version: 7.4.9 64bit
php_sapi: cgi-fcgi
max_input_variables: 1000
time_limit: 10
memory_limit: 512M
max_input_time: -1
upload_max_filesize: 2M
php_post_max_size: 8M
curl_version: 7.62.0 OpenSSL/1.0.2k
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true
### wp-database ###
extension: mysqli
server_version: 10.2.33-MariaDB-log-cll-lve
client_version: mysqlnd 7.4.9
### wp-constants ###
WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/muixhord/public_html/wp-content
WP_PLUGIN_DIR: /home/muixhord/public_html/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined
### wp-filesystem ###
wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
Hello !
Until now we are not aware of any bug in tagDiv composer. Please note that there are more than 100.000 users that use this template. If everything would really be wrong, imagine how only the forum would look like with everybody needing for support.
loano1 brought up a good point in checking that there might be a weird conflict between Composer and Cloud library. If that’s not the case. We ask everyone to check for a plugin conflict and requirements because in 95% of the cases, people don’t make their requirements completely.
If that doesn’t work either, Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
We are sorry for any inconvenience experienced !
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you !
Hi,
If the theme panel does not appear, that would mean the composer plugin is deactivated. The composer plugin is required, the theme panel and other theme pages won’t be available without it – https://prnt.sc/udf94k Please check if its active.
The Newsmag theme does not have a Pulses PRO demo. You must be referring to Newspaper. I will move the topic in the Newspaper forum.
Pro demos use cloud templates fully. These templates must be edited in the composer, there you can customize it as needed, and add/remove elements. If you are reffering to the cloud post template, you can edit it with the composer and remove the tags from there https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
So for example https://prnt.sc/udfc7g -> https://prnt.sc/udfcna
Let me know if you have more questions.
Thank you!
Hey,
I need to modify a template from tagdiv composer but it loads indefinitely and doesn’t display anything.
I feel like the TagDiv Cloud Library plugin is broken (and it seems I’m not the only one).
==> Do you have a solution ? Because your whole theme works with this plugin…
(I already uninstalled the plugin, clear the cache… etc)
Thank you
Hi,
Are there any errors when accessing the cloud library? All that would be required is to install the cloud plugin https://forum.tagdiv.com/tagdiv-cloud-library-plugin/ But there could be various issues in some cases. Please mention what is happening exactly.
About the WPBakery plugin, what do you mean exactly? The plugin is provided in the theme package https://forum.tagdiv.com/how-to-use-visual-composer/ We recommend the composer if possible, but if WPBakery is required for your website, you can install it and use it.
Thank you!
Hello !
Please provide a link to your website. If you are using a PRO Demo or Cloud library templates then you will have to fully edit them using tagDiv Composer.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
That html code is loaded only on admin or for logged in users, so it should not have any impact on SEO – https://www.screencast.com/t/RL5Gr53UbyU You can verify this incognito and the code should not be there (or at least it doesn’t appear to me 🙂 ) – https://www.screencast.com/t/s9kMb21P7gXZ
However, many users started to report this, so we have modified the h1 to a span tag. Please deactivate and delete tagDiv Cloud Library plugin – https://www.screencast.com/t/zRJfWLOiZ and reinstall it from Newspaper > Plugins – https://www.screencast.com/t/XnoJC0ly3
Or you can manually modify the file, here you can find it – https://www.screencast.com/t/mkoDnF2PU
Thanks and sorry for inconvenience!
Hi there!
Since the new update, the theme settings continue resetting to default, breaking my site.
In other words, I use Cloud Library Templates on header, footer, post default, 404, search, etc, but all of these settings continue to reset themselves – I’m having to redo the configuration about 10 times a day!
https://www.screencast.com/t/t8Zit4qq7IQP
I tried everything:
– Reinstall the theme via ftp
– Reinstall the plugins via ftp
– I deleted and deactivated several plugins that were not tested by the theme
– I don’t have any cache plugins enabled (CloudFlare only)
– In CloudFlare I disabled minification and everything
Things you should know:
– I have the latest wordpress version
– I have the latest newspaper theme version
– I’m using multisite and the error occurs in only one of them (the others seem to be fine)
– The system status are fine (https://www.screencast.com/t/qn5qN3VdRCKR)
– I host my website on wp engine, but the cache is disabled so we can find out what’s going on
Plugins installed:
– Ajax Search Pro – Activated
– Akismet Anti-Spam – Activated
– AMP – Activated
– Contact Form 7 – Activated
– Imagify – Activated
– Jetpack por WordPress.com – Activated
– Post SMTP – Activated
– Redirection – Activated
– Stackable – Blocos Gutenberg – Deactivated
– Structured Content – Activated
– tagDiv Cloud Library – Activated
– tagDiv Composer – Activated
– tagDiv Mobile Theme – Activated
– tagDiv Newsletter – Activated
– tagDiv Social Counter – Activated
– tagDiv Standard Pack – Deactivated
– WP User Avatar – Activated
– Yoast SEO – Activated
And just to reinforce, all the sites in the multisite installation are working perfectly, they all use the same plugins, but only one seems to continue to reset the configuration to the default (or -no template-).
Could you please help me with this issue?
Thanks!
Hi there,
Something is happening with the tagDiv Cloud library plugin. It crashes my website when it’s activated.
When I deactivate, the website is fine (but layout looks bad of course). I tried to re-install the plugin, but that does not seem to help.
Can you help me solve the issue please?
Thanks!
Dorien
From the serverlog:
[Mon Aug 31 13:20:53.411255 2020] [proxy_fcgi:error] [pid 20422:tid 140304459900672] [client 2a01:7c8:d001:3a9::1:44014] AH01071: Got error ‘PHP message: PHP Warning: getimagesize(https://www.reisverhalen.info/wp-content/uploads/2020/03/Reisverhalen-logo.png): failed to open stream: HTTP request failed! HTTP/1.1 404 Not Found\r\n in /home/hetechtebr/domains/reisverhalen.info/public_html/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 792’
Hi,
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also if you are using a pro demo, then the changes from theme panel will not affect the cloud templates, these can be edited only with tagDiv Composer.
If the problem persists, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let me know the results!
Thank you!
Hi codinghasan,
To create easier and fact a website, after you install the theme and theme plugins, you can install a demo with content -> https://forum.tagdiv.com/installing-demos/ if is a pro demo, then it was made using cloud templates and can be edited entirely with tagDiv Composer.
If there is still a problem, let me know!
Thank you!
