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Hello,
You clear the cahe from the cache plugin that you use and purge cd files from the cdn server settings if you use a cdn server. Plugin conflicts can be the cause for such errors or theme customization. We suggest only using the tested plugins: http://screencast.com/t/P7Z75r8deha and try ti restore the theme to it;s default code. Try to re-update even if you have the latest version. Replace the theme files to be sure you remove any modification. Use this method and choose ftp not the wordpress or automatic process: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Hi! i want to put “Politics Slider” on my site, but i can’t find how to show only the last five (5) articles from selected category
Can you help me?
Update: I found it. The setting is one my eye and i didn’t see it!
Thanks, it’s good to see other people with the same demand. I hope they care and make an update on the theme.
Hi
We didn’t received such reports so far and we’re not aware what could cause this issue. Try to deactivate all plugins, clear all caches then test the site again. You can also test this with a default wp-theme and check how it goes.
Current Version of Visual Composer is 4.11.2 and can be found in theme’s patch which is now available on themeforest. Try to update the plugin according to our documentation and check how it goes: https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ also make sure that you’re using V 3.2 of the theme: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/
Let us know ho it goes and if the problem occurs only with Newsmag theme please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
Just to add following my own research (Im non tech) …..
I notice my “WPBakery Visual Composer” plugin needs updating, it has been like that for a while.
Could this be the reason why people who have contacted me stating the forms only site dont work & that I should go ahead & update ? (The problem seems to be not being able to enter email & name in the box drop downs on the forms….seems to happen in Firefox & possibly safari only….I get forms sent form most people but some, seemingly on certain browsers dont get through)
I know it sounds obvious to update the plugin but Ive dont that before on an old site, it didn’t take & caused me a very long night so Im v cautious)
Any pointers from anyone most appreciated…Im losing enquiries from potential customers & simply want my contact form 7 performing as it should.
Thanks folks.
I also noticed the top side-bar ad stopped working after the update. The ad still works on my live site but not the staging site. The ad is loading and returning an ad according to the Google Publisher Tool bar, its just not visible on the page.
Here is the staging site: https://goo.gl/bF46xi
Hi there,
I am an enthusiastic user of Newspaper since april. I had a optimized child theme with few and unimportant changes.
It was performing really well, scoring 86-90 on Google Speed Test with no critical problem.
Yesterday I had the awful idea to update it using the ThemeForest updating plugin.
I updated the theme to 7.4 with all the plugins, but my speed terribly dropped. Now no matter how hard I try to work on plugins, cache and other optimization tools, results are poor. Google Speed Test also started to warn about image dimension (all adv not under my control), a warning never showed before.
Not only: visual composer added some information on my homepage I didn’t want to show (like author and comments) and made the Homepage extremely slow.
What happened?
I did nothing technical, just updating to a new version using official tools.
What can I do?
Thank you,
Alberto
WP Version 4.6.1
Newspaper Version 7.4
Site: http://www.differenzatra.it
Hello
After login your WordPress Dashboard, go to your website’s homepage and click edit page on the dashboard navigation
Refer http://prntscr.com/cxt2z6
Now you have to change big grid module settings refer http://prntscr.com/cxt3bx
Now, Update your homepage that’s it.
Hope this will help you
all the best 🙂
Hi,
I just updated the theme and at first everything was fine, then one change in the Theme panel and all my fonts changed to Works Sans from the Poppins font I had before.
Lucky have exported my theme settings from before the updated and when I apply it everything is fine until I do any change, even ad changes, in the theme panel. All the fonts revert to Work Sans.
What is happening?
OK, all probably good advice. But. The error message refers to a problem on line 5 of a file that is not on my computer in a drive I don’t have. I believe it is on my hosting company server. “Clearing the cache” sounds good, but I don’t know how to do this. “Purging cdn files” seems straightforward. Also don’t know how to do that. My web site designer is struggling with this same issue on another wordpress-themed site (not Newspaper) and we believe it came about as a result of the recent WordPress update. Is there a Newspaper update I should have that will resolve this issue? The site is http://cortezcoffeebreak.com .
Thanks.
Bogdani updated my theme to newspaper 7 . made a fresh copy but im still unable to see visual composer content. if i go into classic view i can see the content
Visual Composer Version 4.12.1
Newspaper V 7.4
site: customgiftexpress.com
See sticky post top of the forum:
https://forum.tagdiv.com/topic/how-to-update-visual-composer/
As with most custom mods; yes, you need to make them to each version of theme if you upgrade theme.
Just keep list of the files ‘modded’ and then reapply the changes to new version when you do next update, prior to FTP install.
Not terribly painful; but this is the downside to “modifying” code in core files.
Agree,
So with every update of NewsMag, you are also updating to the latest version of the Composer?
so upon the next update our changes will be gone…
Hello xanamorales,
I have checked your website and I saw that you are using the child theme. Please ensure that you are using the latest version of the theme and also, the latest version of child theme which comes bundled with the main theme. Please try to switch the theme to the main one, update your child theme, clear all your caches and test again the results. For more information about child theme support, please check here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/
Hope this helps and let us know how it goes!
Thanks for the message!
Hello how,
I have inspected your website and I saw that you are using an older version of the theme, like as Newspaper 6.6.1. Please keep in mind that our theme has changed a lot until now and if you will have to bring best results you will have to update your theme to the latest version of it (Newspaper 7.4) with come bundled with the latest version of required plugins which is Social Counter 4.1 and Visual Composer 4.12.1. Try to update your theme via FTP because this is the surest method in this regard, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ , clear all your caches, purge CDN files if you are using the CDN system and check the results. Please keep in mind that our theme is continuously developing and you will have to keep up the theme updatings to bring best results in theme. This type of issue has been resolved in our new updates. Please update your theme.
Thanks for your understanding!
Hello nairolf,
Please notice that we have not released any update at the 20 October 2016. We only have added that information regarding on Limited time offer for our product and that’s why it appear this time update. We do an update next week.
Thanks for your understanding!
Hello vexteo,
You do not need to activate your copy of Visual Composer as it’s a free version bundled with the theme that does not require any activation. The only way you can activate it is to buy the plugin and receive a purchase code but you do not need to do that. It is mentioned here: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Thank you for your understanding!
Hello,
The thumbs you showed are indeed our theme thumbs but none of them affect the instagram widget. This functionality was not added to the widget. It simply grabs the image from instagram. There is no thumb creation for it. If you want to change the theme functionality, you can find the code here: http://screencast.com/t/lfB0vUti – http://screencast.com/t/qil99jXr75p
i will add this suggestion to our list for future updates and pass this information on to the development team.
Thank you!
Hello,
Please follow this guide to set up the reviews on your site: https://forum.tagdiv.com/reviews-2/
If you set the properly they will show up both on the article and on modules and blocks.
Please make sure you have the latest version of the theme. Update if necessary by using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
Hi
Please make sure that you’re using V 3.2 of Newsmag theme which is available on themforest and also check if the Social; Counter is updated at v 4.1, this version is included in theme’s patch. Please refer to our documentation for more details in this regard: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-tagdiv-social-counter-tutorial/
Also checking your youtube channel I’ve noticed that you don’t have any subscribers: http://screencast.com/t/MhRHUFIMD basibaly there is noting to be displayed in this case.
Thanks!
I have updated the wordpres. It is not showing category blocks . The post headings are also being shown half. I have noticed that your theme is very complicated and not user friendly. Please correct these problems or refund my money.
1. category blocks not appearing
2. post headings should be full
Manjeet Sehgal
Our site is just set live on this theme. We like the look, but are trying to work through some of the kinks. One issue we are having is that when I log in it prompts us to activate Visual Composer. I have followed the various discussions and instructions on the forums, but nothing seems to work. It still wants me to pay for a license. It sends me to a page with the text below. How can we resolve this?
Thank you.
NO LICENSES FOUND
It seems that you do not have any valid license for Visual Composer. What does it mean? It may be so that you got Visual Composer by purchasing WordPress theme which does not grant you with direct license for Visual Composer. Why do I need direct license? Direct product license unlocks several benefits:
Access official customer support
(otherwise managed by your theme author)
Update Visual Composer directly
Use Visual Composer with any theme
(not just the one you got it with)
Manage your licenses at Client Portal
If you have just purchased a direct license for Visual Composer and do not see your license in available license list take into account that sometimes it can take up to 30 minutes while Envato provides us with new licenses. If there is still no license available, please logout of support.wpbakery.com and log in again via the CodeCanyon account and re-try the activation. If there are still problems, contact us via our CodeCanyon profile and share your item purchase code along with the WordPress login details, so that we can investigate the issue further.
