Search Results for 'update'

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nolandolce
tagDiv Member

Hi Calin,

I figured out a workaround, furthering through the initial instructions from HeritageLab. This workaround means I don’t need to install the advanced fields plug-in.

In the custom field value box, I simply include:
(<)img src=”” alt=”” width=”20″ height=”20″ border-radius=”50%”(>) Medically Reviewed by (<)a href=””(>)(<)b(>)(name)(<)/b(>)(<)/a(>), (title)

You can see the example here: https://rareparenting.com/what-is-occupational-therapy-for-children/

The only problem is that the border radius isn’t working. Could you let me know how to update this so it works?

Also, the alignment of the custom field also doesn’t work, within the TagDiv designer. It horizontally aligns but the vertical alignment doesn’t work. Any ideas about this?

Overall, this does mean a lot of work per-post, so it would be great if the theme can be updated to accommodate guest authors, multiple authors, and two rows.

Thanks!

mediagod
Participant
#0

I can’t believe you guys would release an update with so many bugs! The latest update COMPLETELY breaks the header positioning with the body. I am using the NewsWeek Pro pre-built site and your update has not only ruined the header, the site isn’t displaying correctly on mobile either.
ect

On desktops, The body is overlapping the header and not displaying correctly. What’s odd is that the site displays correctly inside of the TagDiv Composer but doesn’t display correctly outside of it. The menu also isn’t displaying correctly. Several items are missing.

On Mobile, only the header shows. The body does not.

An update shouldn’t break existing sites! I do not want to include links to my site on a public forum. Where do I email my URL?

Sudhin
Participant
#0

Hi

I’m trying to add a custom code in the theme panel. Once i add it and click save, the page doesn’t update. Can you help me with this

https://prnt.sc/G73oGfSCTuR5

Renato Tbw
Participant
#0

Friends, good afternoon. I’m having an issue with Newspaper. Since version 12.5, when I update, WordPress stops counting the visits on each article. The new articles have zero visits. I then reverted to version 12.4 and can’t update to the new ones because of this problem.

irugoy
tagDiv Member

Hi @bettina,

When I tried to update the Theme, the Theme got updated correctly but all the TD-Plugins got deactivated.

When I tried to Update the plugins and reactivate them (from Newspaper/Plugins section or manually from WordPress/Plugins) I got several Ajax Errors and could not reactivate them, so the site did not work properly at all.

Any idea why I did get that Ajax Errors on the Newspaper/Plugins/Update modal window?

Thanks,

SP1
tagDiv Member

Team, we need a fix please.

Even in the latest theme update it has not been fixed.
It is a revenue loss for all of us.

Am sure others are also facing revenue loss, if we cannot display ads revenue is being lost every minute.

Please give a temporary solution if not a permanent one till next update.
Thanks

Bettina
tagDiv Staff

Hello!

No, it’s deprecated. We recommend using cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features, Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/
You can update the theme automatically or manually. Please check our guide from here: https://forum.tagdiv.com/how-to-update-the-theme-2/
Please check those screenshots to know how to shift from WPBakery to Composer: https://www.screencast.com/t/6xLVMmlsY ; https://www.screencast.com/t/zWHrRmK1LQC ; https://www.screencast.com/t/vuFdT9Stx ; https://www.screencast.com/t/DWbSf3qj ; https://www.screencast.com/t/QuHyGccTK71v

Thank you!

SPINMedia
Participant
#0

Site: https://pdteurope.com

Hello!

Our site is not loading images anymore and running on php7.4

I tried to update to Newspaper 12 but that broke the site completely.

What should I do? Can we update to 12? Is 12 still using WP Bakery?

Thank you in advance.

luigiboschi
tagDiv Member

Hi Bettina
I have tried to update the theme to the latest version and disable all plugins except for TagDiv plugins but still doesn’t work

richgiangnx
Participant
#0

Hello
I am using Openlitespeed server combined with Litespeed cache plugin. After upgrading to php8.1 version I noticed the following error message. Please fix the error in the next update version. Thank.
Here are the error messages I received:

PHP Warning: Undefined array key "sample_posts_data" in /usr/local/lsws/mydomain.com/html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_ajax.php on line 214
PHP Deprecated: strip_tags(): Passing null to parameter #1 ($string) of type string is deprecated in /usr/local/lsws/mydomain.com/html/wp-content/plugins/td-composer/legacy/Newspaper/ loop.php on line 65
PHP Warning: Undefined array key "sample_posts_data" in /usr/local/lsws/mydomain.com/html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_ajax.php on line 214
PHP Deprecated: preg_match(): Passing null to parameter #2 ($subject) of type string is deprecated in /usr/local/lsws/mydomain.com/html/wp-content/plugins/td-cloud-library/includes/ Mobile_Detect.php on line 1257

Bettina
tagDiv Staff

Hello @irugoy!

After you update the theme, make sure you have all the tagdiv plugins installed and activated (the Standard Pack plugin as well if you use default templates).
Your site shouldn’t be broken.

Thank you!

complainthub
Participant
#0

I have activated the view counter in the theme panel and also the 7 days popular counter. After the last two updates, it is not working and not even a single is shown after selecting this feature in blocks.

Anamaria
tagDiv Staff

Hello,

If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/

Also, if you want, you can contact our custom work team here and they can help you to update the theme safely and clear the files: https://tagdiv.com/premium-customization-services/

Thank you!

Anamaria
tagDiv Staff

Hi,

If you want, you can contact our custom work team here and they can help you to update the theme safely: https://tagdiv.com/premium-customization-services/

Thank you!

jauburn
Participant
#0

I’ve got a very old version of this theme installed, and it has been hacked. Do you guys offer a service to upgrade my site to the latest version?

irugoy
tagDiv Member

Hi @bettina,
We have several sites with the Newspaper theme, I’ve tried to update one of them from 10.3.9.1 to the latest Newspaper but the site got broken so I had to downgrade it again.

Is there a way to update only the tagDiv plugin and keeping the Newspaper theme on the current version?

I’ll wait to your confirmation.

Thanks,

Marcos

ThrustMedia
Participant
#0

Hi there,

I’m experiencing an issue where my authors are not able to access their profiles to update their user information, add their gravatar image, and bio information. When they login, they are only seeing a basic subscriber account and the dashboard is not showing up.

I’m also having trouble finding where to edit my user information to customize access for authors, subscribers, etc. When I go into my user menu, there is not user edit option. Where can I find this?

Thank you.

MartinWeby
tagDiv Member

Hello!

Installation through the file manager caused a complete breakdown of the website. I had to load the website from a backup. The error was caused by a plug-in from tagdiv.

Any other ways to update the template? Unfortunately, we often have problems with this website, but not of this nature. Updates of all other plug-ins are going well.

WordDom
Participant
#0

Hi,

Don’t know what’s happening but my pagespeed score with mobile theme is VERY bad. Wasn’t like this in the past few months so is there a link with last updates ?

Plus, i have i BIG trouble with Adsense. Since i use TagDiv, my earnings are not so good as before but worst, last month i had more than 100 clicks per pay. Since 2 weeks, less than 10 per day ! This is an emergency for my economic plan.

Thanks for help because i tried so many ways and no better situation.

Web site is https://www.mobileiphone.fr

Anamaria
tagDiv Staff

Hello,

If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/

Also, if you want, you can contact our custom work team here and they can help you to update the theme safely: https://tagdiv.com/premium-customization-services/

Thank you!

MartinWeby
Participant
#0

Hello, I am unable to install the update (we are on 9 and purchased 12). It simply said that the installation failed.

In the version 9 there is no easy update button, so I installed the new version over the old and it did not work. I tried switching to another theme with the same results.

Thank you for help!

Bettina
tagDiv Staff

Hello!

I’m sorry to hear about this, but I’m not sure why this is happening. Do you have all the theme’s plugins up to date? Make sure you do not use any extra, non-tested plugins with our theme while you do the update.

Thank you!

DocDigit
Participant
#0

Dear team,
We recently read an article about a vulnerability in TagDiv composer.
Can you confirm this issue has been solved in the latest update?
Thank you.

ztatic
tagDiv Member

No I didn’t have backup , I have make all from scratch and I have lost whole day for that. As I say every update theme is problematic because it mess whole site.

meteor83
Participant
#0

Hi,
I got message from my hosting company that my website http://www.korneri.net is infected with malwares!
they recommended me to contact the owners of the theme! i use centos-webpanel
When my costumers open my webpage are opening other malware pages

Please what can i do?

i got this message from my hosting company
Hello,

It has been brought to our attention that you’re hosting a phishing webpage on your service ns387694[.]ip-5-196-73[.]eu.

A malicious person has probably taken control of all or part of your website, and injected this page without your knowledge.
This kind of webpage is made to steal personal information from victims by impersonating well-known legitimage websites (such as banks, e-commerce websites or others).

If you’re using a content manager system (aka “CMS”) on your shared hosting offer or on your server, such as WordPress, Joomla or Drupal, check that it’s being maintained up to date at all times. This kind of software is widely used on Internet which is why it’s often targeted when hackers are trying to take control of a website such as yours. Please also verify that any plugins that you may have installed are also up to date, and avoid any unofficial plugin, as those have a higher chance of being malicious or not seriously maintained.

It is possible that some of those URLs are not accessible right now, because our anti-phishing system might have been activated, protecting victims of this type of fraud, while you’re working to fix the problem.

Please delete these phishing webpages and secure your service (CMS update, system update, password change) to ensure it cannot be hacked again.

When you have fixed the problem, please answer to this e-mail address

and this message from centos-webpanel

hi, the site is having security issue and infected kindly check with the devs and update the theme files and check the wp theme dir if there is any suspicious folders

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