Search Results for 'update'

Hi @Gono,

Thank you for your kind and honest feedback. I’m sorry that you feel this way about the latest update. I understand your point of view as we know that there are no two websites alike and with the same needs.
I truly appreciate you taking the time to provide such clear feedback.
In the last months, our team focused on helping our customers create websites that generate revenue for them. This is why we’ve implemented WooCommerce functionality, membership, subscription, and now directory capabilities. However, none of these capabilities can be implemented in a single stage without affecting the customers’ websites. For this reason, we’ve implemented them in stages, releasing some basic capabilities first and then building upon them in the next updates.
Yes, we know the features are not perfect and we are working on improving them with each update. Of course, you can get the same or even more complex functionalities using dedicated, premium plugins. However, many of our customers are not willing to pay or can not afford expensive plugins and they are counting on us to help them.
If you can provide feedback regarding the functionality you need for a feature, we’ll be happy to send it to the development team. We usually decide on the new implementation based on the popularity of a request and the complexity of the implementation. They analyze the requests and decide what to implement.
We are focused on content. We are working on giving our customers the capability to create new types of content and design it in the most engaging way for their audience. And a subscription system is essential for content websites and we are now working on making the payment recurring for subscribers. Depending on the issues our team will face in the implementation, probably this is going to be the next update.
Yes, we know that our customers are waiting for the updates. We are a small team and we test extensively before releasing an update. Unfortunately, this means there are some delays between updates. I hope we’ll be ready to release a new update very soon.
Thank you again for taking the time to write us. We really appreciate your constructive feedback.
We are keeping this topic open and we are collecting all your feedback.

@4kfilme,

Each thumb that you have enabled will create a copy for that image, so you can disable the thumbs that are not used
So, our theme makes thumbs which are enabled in Theme Panel -> Block Settings => https://www.screencast.com/t/ZvDvpiBFKY3 -> https://forum.tagdiv.com/theme-thumbs/.
Also, WordPress creates thumbs => https://www.screencast.com/t/AMVBOZWto
Our suggestion is to take a look at what blocks you use and make sure that the thumbs are active only for that=> https://forum.tagdiv.com/theme-thumbs/
Also, to show the last 3-5 articles to a certain tag/category, you can use Flex Block 1 -> https://i.imgur.com/Or6JKRK.png
Also, for ads, you can set the code in Theme Panel, for each device -> https://i.imgur.com/NPDHgjN.png -> https://i.imgur.com/pf4PilR.png

Thank you all for your feedback, and we will consider it.

Hello,

If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, if you want, you can contact our custom work team here and they can help you to update the theme safely: https://tagdiv.com/premium-customization-services/

Hope this help you!

Thank you!

Hello @primeirojornal!

The tagdiv Composer plugin is a bigger one with a lot of functions and settings. Our developers tried to improve it more and more and optimize it as much as they could in every update. 
There are a lot of factors which can make your site slow. Make sure you use only some templates and fewer functionalities and options. 
Some factors which you need to take into account are: 
External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar and so on. 
Internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors, if you are using the Standard Pack plugin or not, if you are using the PRO demo or a standard one.
Some starting points to improve your website page speed are here:
– https://forum.tagdiv.com/topic/optimize-script-to-improve-site-speed/
– https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/
– https://www.xtechkr.com/optimize-newspaper-theme/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://developers.google.com/speed/docs/insights/v5/about
– https://www.youtube.com/watch?v=tnkVapqhIHc
Please check the tutorials from those platforms, GT metrix and Google Pagespeed Insights, and I’m sure you can increase the page speed.

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for understanding!

Hi,

Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, if you want, you can contact our custom work team here and they can help you to update the theme safely: https://tagdiv.com/premium-customization-services/

Hope this help you!

Thank you!

Hello,

Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, if you want, you can contact our custom work team here and they can help you to update the theme safely: https://tagdiv.com/premium-customization-services/

Hope this help you!

Thank you!

Hello @edragon!

1. Let me know exactly(screenshot) what you need to align to the center.

2. In order to disable this option “Exit mobile version”, you need to disable this setting: https://i.imgur.com/LxpDtB2.png
You can’t have a global template if you use the Mobile theme plugin or AMP.
a Responsive version: A responsive version of your website looks similar to the desktop version. Edit the page with TagDiv Composer. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB; there you can see your mobile version and edit or adjust the elements to look better.

b Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages

c Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and design for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.

You can add some paddings to the rows in every viewport you need the space and you can center it like that.

3. Unfortunately, there are no settings in order to change that menu.

4. We do not have any settings in order to achieve this.

We should investigate this issue and find the problem. Please contact us and provide the required details.

Thank you!

Hi,
I’m glad that the problem was fixed in this this update!
Have a great day!

Hi Maneek,
If you agreed we’ll like to do the update for you and in case that the problem will reaper will try to fix it. If you agree, then please contact us via email at contact@tagdiv.com and please provide temporary wp-admin access, also be sure that you have a backup for the website. Also, include the link of this conversation to identify you. We’ll check it as soon as possible.
Thank you!

Hi,
Did you resolved the problem with the theme update to Newspaper v12?
For the mobile logo just check if you are using the mobile theme plugin, if you do then set the logo here -> https://i.imgur.com/ivsu6WY.png if is the responsive version and you have a cloud header use the tagDiv Composer -> https://i.imgur.com/nm6pBVJ.png and in case that you are using the mobile page template edit it with tagDiv Composer and translate the header -> https://i.imgur.com/vVWlGOD.jpg -> https://i.imgur.com/8ybGHah.png
I hope this will help you!

Hello,

Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, if you want, you can contact our custom work team here and they can help you to update the theme safely: https://tagdiv.com/premium-customization-services/

Hope this help you!

Thank you!