Search Results for 'use visual'

Hello aktifje,

Please ensure that you have cleared all your caches and purge your CDN files if you are using the CDN and test it again.
For your second problem, please notice that this is just the behaviour of this type of additional mobile theme plugin. If you have enabled the mobile theme, the pages will be displayed in the simple mode and you can only add your desired text which will appear on your mobile view. Please notice that this simple core for the mobile theme has been designed for a fast page loading, speed, clean content and relevant information. Also, if you are using the mobile theme, your home page will not display you the original page but only the big grid and the related articles because the Visual Composer not working for the mobile theme, though. If you do not want to have this behaviour for your mobile mode, you simply disable the tagDiv Mobile theme plugin from plugins area, like this -> http://screencast.com/t/uoSa0R9CUL6

For more information about our new feature, please consult our documentation here -> https://forum.tagdiv.com/the-mobile-theme/

Thank you for your understanding!

Hi,
Did you set up the exchange widget from block settings: http://screencast.com/t/GsRkc79ZGg1w
If you still cannot get it to work, please try to disable all your plugins except visual composer, clear cache and reset cdn files if you use it.
If everything else fails, please send us an email at contact@tagdiv.com and provide wp-admin so we can login and inspect the block element.
Also include a link to this topic so we can identify you.
Thank you!

Hi,

@wildmercury the back-end changes if you activate the mobile theme as on pages there will be an extra mce editor for the mobile theme page. You can edit this page but not with visual composer. That is why you have the “strange” changes in tehe back-end because there are 2 editors now. One for desktop and one for mobile. If you deactivate the mobile theme, the second editor will be gone.
As for the social counter, please make sure you have version 4.0 installed and then follow this guide to properly set it up: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

@eddycom Something might have gone wrong with the installation of the theme or the update. Please remove the theme altogether via ftp and access your wp-admin without the theme and see if there is still an error. Then install the theme following this guide: https://forum.tagdiv.com/install-via-ftp/

Thank you!

Hi,
1) The images disappeared because of a plugin you installed that is not compatible with our theme and that caused the javascript to break and images to not display anymore. Please try to remove the plugin causing this issue. You can try to disable all of them except visual composer, clear cache and reset cdn files if you use it. Then activate them one by one and figure out which one causes the issue.
2) please follow this guide to update to the new theme version: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
There are a number of new features in newspaper 7 that are covered in the documentation so might want to read a bit about the new features.
Thank you!

Hello all,

Please notice that this is not a problem with our Newspaper 7 !!! This is just the behaviour of this type of additional mobile theme plugin. If you have enabled the mobile theme, the pages will be displayed in the simple mode and you can only add your desired text which will appear on your mobile view. Please notice that this simple core for the mobile theme has been designed for a fast page loading, speed, clean content and relevant information. Also, if you are using the mobile theme, your home page will not display you the original page but only the big grid and the related articles because the Visual Composer not working for the mobile theme, though. If you do not want to have this behaviour for your mobile mode, you simply disable the tagDiv Mobile theme plugin from plugins area, like this -> http://screencast.com/t/uoSa0R9CUL6

For more information about our new feature, please consult our documentation here -> https://forum.tagdiv.com/the-mobile-theme/

Thank you for your understanding!

Hi,
The mobile theme does not use visual composer. It converts your page to a predefined one using only a grid and latest articles. These cannot be changed as they are not added in visual composer, but coded in directly.
You can read more about the mobile theme here: https://forum.tagdiv.com/the-mobile-theme/
Thank you!

Hello MarketExpertise,

Please keep in mind that the Visual Composer plugin is fully tested with our theme and works as properly. Please ensure that you have updated your theme completely and also, via FTP because it the most safety method in this regard. Also, please ensure that you are using the latest version of Visual Composer 4.11.2. Clears all your caches and check the results. Also, please try to use the theme without any untested plugins to rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thank you for your understanding!

Hello natscentral,

Please ensure that you are updated all your plugins. For better results, you have to use the Social Counter 4.0, Visual Composer 4.11.2. Please remove/delete the older ones and install only the newer ones.

Hope this helps!

Thanks.

Hello,
Please only use the visual composer version bundled with the theme. Disable and delete any other version and just install the one from here: http://screencast.com/t/pfnXuEoF
The activation message can be ignored as the free version we provide with our theme cannot be activated nor does it need to. It;s simply a message that the plugin author added disregarding the free versions theme authors provide for their users.
Thank you!

Hello,
The mobile theme is much faster because it does not use visual composer. That is why you see the shortcodes there. Unfortunately there is no way to add VC elements to the mobile theme. Sorry.
Thank you!

Hello Edu Gomes,

Please ensure that you have correctly done your update. Usually, we recommend doing an update only via FTP because this is the most safety method in this regard. The exchange Widget is just tested with the new theme and works as properly. Also, please check our documentation here -> https://forum.tagdiv.com/exchange-widget/ Please try to disable all your active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. If your problem is still there, please try to make a new fresh install via FTP and check the results.

Hope this helps and let us know how it goes!

Thank you for your understanding!

Hello all,

Please ensure that you are using the latest version of Visual Composer 4.11.2 that come bundled with the latest update from Theme Forest. Please clear all your caches and check again the results. The Social Counter should work fine because was tested with the latest version and works as properly. Also, please notice that the Social Counter is not live and it may take a while until this process works fine.

Hope this helps and let us know how it goes!

Thank you for your understanding!

Hello Toni,

This was the decision of the author theme that the next version of the Newspaper to be version 7. So, the Social Counter is tested to works fine for both version 6.7.2 and also, 7.0. Please notice that you are using the right version of the plugin depending on the version of the theme you are using -> for version 7.0 you have to use the Social Counter 4.0 and for version 6.7.2 you have to use the Social Counter 3.2 and in both cases you have to use the Visual Composer 4.11.2. Also, please try this without any untested plugins which can interfere with our theme and could cause a lot of unknown issues. Install only the plugins that come bundled with our theme and rule out the conflicting plugins. After these changes, please ensure that you have cleared all your caches, purged your CDN files if you are using these and check again the results.

Hope this helps and let us know how it goes!

Thank you for your understanding!

Hi,
Please update your theme to the latest ‘newspaper 7’, and try this without any plugins. plugin conflicts can cause issues with video playlists. Please deactivate all of theme except visual composer, clear cache and reset cdn files.
Let us know how it goes.
Thank you!

Hi,
The theme comes with these blocks that you can use as you wish on pages and on the sidebars from the wp widgets area. A block can be a grid, can be a slide, it;s basically a theme element. you can see all the theme elements you can use in visual composer under the blocks tab (or the “all tab”): http://screencast.com/t/ieVpps3ozVL
In our live demo you can see these blocks live under the “features” menu item.
In order to have access to blocks in visual composer you need to edit a page and click the add element button from visual composer. I’m not sure how to describe this better than the documentation…maybe this will help:
http://screencast.com/t/QBr3mnH6OF
Thank you!

Hi,
Please try to disable all plugins except visual composer, clear cache and reset cdn files.
This will rule out a plugin conflict. Next, hit the ‘save’ button in the theme panel again for the theme to grab the settings from your previous install. Another thing to try is to activate the main theme if you use a child theme (a child theme is not update proof and it will have to be updated as well)
Let us know how it goes.
Thank you!

Hi,
Something must have gone wrong with the updating process or maybe you use a child theme from newspaper 6. Please try to do a clean install via ftp: https://forum.tagdiv.com/install-via-ftp/ remove your child theme as it will not work with newspaper 7 (it has to be re-done) and try it without any plugins as some of them could become incompatible with newspaper 7. Disable all plugins except visual composer, clear cache and reset cdn files.
Thank you!

Hello,
This issue was created by wordfence and the latest version of wp. Please follow this topic to see how to set it up: https://forum.tagdiv.com/topic/cant-save-theme-settings/
If you do not use wordfence, please try to disable all plugins except visual composer, clear cache and reset cdn files.
Thank you!

Hi,
Unfortunately we have not tested this type of ads, but it seems that on the site you mentioned, text blocks are used for the content ads: http://screencast.com/t/1XT4fTITvrth. Try to add the code inside a text block (text mode not visual) and see if it will show up. The search in the sidebar does not work at the moment on the site you mentioned.
Thank you!

Hi,
Please make sure you have the latest version of the social counter installed. Please update your theme to the latest version (newspaper 7) by following this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ and then also update the plugins : visual composer: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and use the same method to install the new version of social counter.
The social counter is not a live count and is affected by cache so please either clear your cache after you set it up or wait a bit for it to update. In @snledo’s case, it now works: http://screencast.com/t/J06krX6WhUsa
Thank you!

Hi,
I see you use the latest version of newspaper 6 (newspaper 7 released today) and the latest version of visual composer, so the plugin should work as expected. Please try to edit a page and access the backend editor like so: http://screencast.com/t/0oFIDEelhDj If the back-end editor still does not work, please try to disable all plugins except visual composer, clear cache and reset cdn files.
Let us know how it goes.
Thank you!

Hello mitechnews,

I suspect being a conflicting plugin which causes an error with your saving. Also, until now we have any bad reports with the Wordfence plugin which create some kind of issue in our theme with the latest version of WordPress. I recommend to disable all the active plugins, leave just Visual Composer to active, clear all caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, you can check this topic here -> https://forum.tagdiv.com/topic/cant-save-theme-settings/ because one of our users has given a solution regarding on Wordfence plugin security.

Hope this helps and let us know how it goes!

Thanks.