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Aman Singh
tagDiv Member
tagDiv Composer plugins serious problem - reply
#211862
Jan 17, 2018 at 3:42 pm

Even I am facing Tagdiv composer issue. Please check the ticket that I have created.

Simion C.
tagDiv Staff
tagDiv Composer plugins serious problem - reply
#211857
Jan 17, 2018 at 3:27 pm

Hi,

1. Please provide a link to your website so we can inspect the issue with the spacing. Use the browser inspector to try and identify where the space is coming from
– https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

2. This is unusual, I have not seen this before. SO on the website there are currently 2 footer sections. That would suggest the theme is not working as it should or has not been installed properly. Or maybe if you made modifications to the theme files.

3. The tagDiv composer does not have woocommerce elements. It will render however woocommerce shortcodes added in text elements for example
– https://docs.woocommerce.com/document/woocommerce-shortcodes/
– https://www.screencast.com/t/wgwbT4aD9HiZ
– https://www.screencast.com/t/QLEEfpppEu

4. I don’t quite understand what you are entering in the footer (if that is the footer) and how exactly you are viewing the footer in the backend.
Please provide more specific details so I can be able to maybe recreate the issues, or links to where this is happening so we can inspect them.

Thanks

Aman Singh
Participant
TD Composer or Visual Composer Both Not Working - topic
#0
Jan 17, 2018 at 3:10 pm

Hello,

None of my page builder is working. Not even your TD Composer.

When I try to edit page it says that this page was not created by TD Composer but I had created the whole website using that only.

And when I try to add text block and add content that also not reflecting.

And I tried visual composer as well but same issue with that too.

Deactivated all the plugins and tried till no success.

Please let me know how to fix it.

Thank you.

Michalb
Participant
tagDiv Multi-Purpose shortcodes actiavation - topic
#0
Jan 17, 2018 at 2:26 pm

I have already activated tagDiv Multi-Purpose option in Theme Panel => Plugins, but I don’t have in TAGDIV COMPOSER => ADD ELEMENT => Multipurpose shortcodes section. I would like to build landing page. Where is this option? How can I enable Multipurpose shortcodes section?

Simion C.
tagDiv Staff
Row Video Background doesn't show on mobile - reply
#211813
Jan 17, 2018 at 1:09 pm

Hi,

Visual composer hides the row background on mobile, that would be the default behaviour. It could be made visible with custom code, such as this one
– https://www.screencast.com/t/rN5XtdsorPIB

@media (max-width: 767px) {
.vc_hidden-xs {
display: block!important;
}}

Enter the code in Theme panel->Custom CSS and the video background should be visible on mobile.

Thanks

fanjumin
Blocked
tagDiv Composer plugins serious problem - topic
#0
Jan 17, 2018 at 11:58 am

1.Back-end and front-end display results are different
（1）The backend shows the result
https://prnt.sc/i1lkae
（2）The front shows the result.Spacing is too large.
https://prnt.sc/i1lkz9
2.In the backend saw two footer.
https://prnt.sc/i1lm98

3.tagDiv Composer can not add a woocommerce element

4.The back-end and front-end display inconsistencies
（1）Back-end display： https://prnt.sc/i1lnyh
（2）Front-end display： https://prnt.sc/i1lodw

For the time being so much.

Bogdan B.
tagDiv Staff
Can not see the header! - reply
#211800
Jan 17, 2018 at 11:46 am

Hello,

When using an overlay menu, you will have to make the menu visible for all other templates besides the page and implement the css for that page only. Please make the menu black or other colors so you can see it on every other template and then add this css code to your page in the tagdiv composer:

.home .td-header-wrap .td-header-menu-wrap .sf-menu>li>a{
color:white;
}

Thank you!

Simion C.
tagDiv Staff
TD COMPOSER ERROR - reply
#211754
Jan 17, 2018 at 10:18 am

Hi,

Please try this suggestion, deactivate all plugins except theme plugins. Try the composer on a new page and see if it works properly with no errors.
Also check the theme system status
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask the hosting provider tom increase the parameter values if needed.
From what I found online the error could be related to jetpack
– https://stackoverflow.com/questions/36900447/websocket-connection-failure-error-during-websocket-handshake-response-code-40

Thanks

Simion C.
tagDiv Staff
My site stuck on mobile view - reply
#211745
Jan 17, 2018 at 10:02 am

Hi,

The website does not display properly from what I can see. The blocks and layout are broken. First depending on what page builder you are using, deactivate the other. If you use Visual composer deactivate the tagDiv composer. After doing this check the result.
If you made any modifications to the theme files or added custom code that could cause this issue check this as well. Try deactivating plugins if possible, leave only theme plugins active.
Ultimately do a theme reinstall by FTP
– https://forum.tagdiv.com/install-via-ftp/

Thanks

Catalin
tagDiv Staff
No Frontend for WPBakery Page Builder - reply
#211741
Jan 17, 2018 at 9:45 am

Hello Mercuriel,

Unfortunately, the Frontend of Visual Composer has been disabled by our developers because it seems to be a bit of problematic for our theme, sorry! Notice that we have our page builder named TD Composer which has a Frontend editor.

Thanks for your understanding!

yanhuaqianxiao
tagDiv Member
I can't find Filter Tab In my TD Composer - reply
#211737
Jan 17, 2018 at 9:35 am

Ony general and css tabs,no Filter Tab In my TD Composer,could u help me how to find the Filter settings?

yanhuaqianxiao
Participant
I can't find Filter Tab In my TD Composer - topic
#0
Jan 17, 2018 at 8:45 am

Pruthvi
Participant
Advertise - topic
#0
Jan 17, 2018 at 8:36 am

Im using vishul composer, I want to put add, But im not able to remove the demo advertise. How to add advertise ?

fanjumin
tagDiv Member
visual composer is not working - reply
#211696
Jan 17, 2018 at 4:48 am

You did not understand what I meant, I’ve enabled the Visual Composer plugin, but it does not work. Can not work normally. tagDiv Composer can not insert a woocommerce element, and I need it.

imanowil
Participant
TD Composer "Add Element" Dropdown List not scrolling down - topic
#0
Jan 17, 2018 at 1:06 am

Hi, I just installed Newspaper on my site and headed straight to edit my homepage with TD Composer. However, the dropdown widget of the plugin does not scroll down and hence renders many elements in it inaccessible. Help please!

dreamtownrealty
Participant
tagdiv composer hangs on save - topic
#0
Jan 17, 2018 at 1:01 am

Anyone having this issue? No matter what I do the to the page in composer, trying to save it just makes the page hang and never saves.

Ipaonline
Participant
Td composer misses shortcodes. - topic
#0
Jan 16, 2018 at 11:12 pm

I use a plugin to insert a YouTube player on the home page of the portal (new version/sandbox http://35.198.46.60/). I chose this player because it is linked to the company channel and is updated automatically. This plugin uses a shortcode that I would insert into the page editing mode. Before the last update I could use TD COMPOSER without problems, but now every time I save some changes, the shortcode of the player is deleted. Is there a way to use the shortcode without this being deleted? Something like not recoding the shortcode of a raw html element.
Thank you.

mimmoarechi
tagDiv Member
Unreachable TD-composer page - reply
#211655
Jan 16, 2018 at 6:49 pm

Solved.
The problem was: when I clicked “edit with TD composer” or in dashboard or in preview page to modify the page contents, it starts an endless load. So I can see the page online, but I can’t modify it with td composer.

The reason is that I copy text in another website and paste it in “Text with Title” module. I’ve writed the text (and not copy/paste) in the module and now it works fine.

Nerdygamrs
tagDiv Member
Using TagDiv Composer & Changing Block titles - reply
#211646
Jan 16, 2018 at 5:56 pm

for current and future WPEngine users having problems getting TagDiv Composer to work, here are the steps I took with WP Engine to get the theme working :

1) When you try to use TagDiv Composer on a page and the you get a blank page (where the content is supposed to be), right click on the page, chose ‘inspect’, then choose ‘console’. If you see a ‘mixed content error’, you have a mixed content issue https://wpengine.com/support/mixed-content-errors-no-green-padlock-page/

Call WPEngine and have Tech Support add a script to their mu ( must-use ) plugins directory called : x_disable_wpesec.php

Inside this x_disable_wpesec.php file is some small bits of code that disables https on the wp-admin and login pages.

After disabling the https in the admin the TagDiv editor was working as expected.

I hope this helps with future and current NewsPaper theme users.

Simion C.
tagDiv Staff
Create a Header Background Video - reply
#211609
Jan 16, 2018 at 3:48 pm

Hi,

Category pages cannot be edited or built with the composer. They can be customized only through the theme panel
– https://forum.tagdiv.com/how-category-settings-work/
This functionality could be changed in future update however.
The video will loop again and again. There are no settings to control the video loop.

Thanks

Simion C.
tagDiv Staff
visual composer is not working - reply
#211606
Jan 16, 2018 at 3:30 pm

Hi,

If you plan to use Visual composer as the page builder,deactivate the tagDiv composer from the start.
I don’t quite understand how exactly Visual composer is not working, in what way. Maybe you could provide some more details about the issue. Install the plugin and it should work
– https://forum.tagdiv.com/how-to-use-visual-composer/

Thanks

feliceguerriero
Participant
TD COMPOSER ERROR - topic
#0
Jan 16, 2018 at 3:21 pm

Good evening, when I try to edit a page with TD COMPOSER a new TAB opens and nothing is loaded.

Using the developer tools of Chrome comes out this error.

JQMIGRATE: Migrate is installed, version 1.4.1
(index):7 WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed: Error during WebSocket handshake: Unexpected response code: 403
T @ (index):7
1.jpg Failed to load resource: net::ERR_CONNECTION_TIMED_OUT
jquery-migrate.min.js?ver=1.4.1:1 JQMIGRATE: Migrate is installed, version 1.4.1
js_files_for_wp_admin.min.js?ver=__td_aurora_deploy_version__:23 (4) [{…}, {…}, {…}, {…}]
js_files_for_wp_admin.min.js?ver=__td_aurora_deploy_version__:23 (4) [n, n, n, n]
1.jpg Failed to load resource: net::ERR_CONNECTION_TIMED_OUT
jquery-migrate.min.js?ver=1.4.1:1 JQMIGRATE: Migrate is installed, version 1.4.1
ace.js?ver=__td_aurora_deploy_version__:1 Uncaught TypeError: n is not a function
at n (ace.js?ver=__td_aurora_deploy_version__:1)
at a (ace.js?ver=__td_aurora_deploy_version__:1)
at r (ace.js?ver=4.5.3:1)
at Object.a [as require] (ace.js?ver=4.5.3:1)
at post.php?post_id=20744&td_action=tdc:1291
at dispatch (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,jquery-ui-position,underscore,backbone,wp-util,wp-backbone,media-models,moxiej&load[]=s,plupload,wp-plupload,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable&ver=85d1d9bb2250cc9090b6da7c0366995c:3)
at r.handle (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,jquery-ui-position,underscore,backbone,wp-util,wp-backbone,media-models,moxiej&load[]=s,plupload,wp-plupload,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable&ver=85d1d9bb2250cc9090b6da7c0366995c:3)
n @ ace.js?ver=__td_aurora_deploy_version__:1
a @ ace.js?ver=__td_aurora_deploy_version__:1
r @ ace.js?ver=4.5.3:1
a @ ace.js?ver=4.5.3:1
(anonymous) @ post.php?post_id=20744&td_action=tdc:1291
dispatch @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,jquery-ui-position,underscore,backbone,wp-util,wp-backbone,media-models,moxiej&load[]=s,plupload,wp-plupload,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable&ver=85d1d9bb2250cc9090b6da7c0366995c:3
r.handle @ load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,jquery-ui-position,underscore,backbone,wp-util,wp-backbone,media-models,moxiej&load[]=s,plupload,wp-plupload,jquery-ui-core,jquery-ui-mouse,jquery-ui-sortable&ver=85d1d9bb2250cc9090b6da7c0366995c:3
(index):7 WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed: Error during WebSocket handshake: Unexpected response code: 403
T @ (index):7
j @ (index):7
x @ (index):7
n @ (index):7
(anonymous) @ (index):7
dispatch @ ??/wp-includes/js/jquery/jquery.js,/wp-content/js/postmessage.js?m=1377267974j:3
r.handle @ ??/wp-includes/js/jquery/jquery.js,/wp-content/js/postmessage.js?m=1377267974j:3
(index):7 WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed: Error during WebSocket handshake: Unexpected response code: 403
T @ (index):7
j @ (index):7
x @ (index):7
n @ (index):7
(anonymous) @ (index):7
dispatch @ ??/wp-includes/js/jquery/jquery.js,/wp-content/js/postmessage.js?m=1377267974j:3
r.handle @ ??/wp-includes/js/jquery/jquery.js,/wp-content/js/postmessage.js?m=1377267974j:3
(index):7 WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed: Error during WebSocket handshake: Unexpected response code: 403
T @ (index):7
j @ (index):7
x @ (index):7
n @ (index):7
(anonymous) @ (index):7
dispatch @ ??/wp-includes/js/jquery/jquery.js,/wp-content/js/postmessage.js?m=1377267974j:3
r.handle @ ??/wp-includes/js/jquery/jquery.js,/wp-content/js/postmessage.js?m=1377267974j:3
(index):7 WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed: Error during WebSocket handshake: Unexpected response code: 403
T @ (index):7
j @ (index):7
x @ (index):7
n @ (index):7
(anonymous) @ (index):7
dispatch @ ??/wp-includes/js/jquery/jquery.js,/wp-content/js/postmessage.js?m=1377267974j:3
r.handle @ ??/wp-includes/js/jquery/jquery.js,/wp-content/js/postmessage.js?m=1377267974j:3
(index):7 WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed: Error during WebSocket handshake: Unexpected response code: 403
T @ (index):7
j @ (index):7
x @ (index):7
n @ (index):7
(anonymous) @ (index):7
dispatch @ ??/wp-includes/js/jquery/jquery.js,/wp-content/js/postmessage.js?m=1377267974j:3
r.handle @ ??/wp-includes/js/jquery/jquery.js,/wp-content/js/postmessage.js?m=1377267974j:3

Regards
Felice

Simion C.
tagDiv Staff
Visual Composer: Not Able to Add or Delete Text Blocks - reply
#211600
Jan 16, 2018 at 3:20 pm

Hi,


@hatchet9 I have tested the Visual composer text elements. There is no problem entering text, saving then editing it. The plugin version included in the theme package (5.4.5 latest in fact) works properly with the theme so there should be no such problems.
There is no need to activate it, please ignore the activation messages
– https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Please provide some more details about what exactly is happening.


@RitaLorraine Please check the theme system status parameters
– https://forum.tagdiv.com/system-status-parameters-guide/
If needed ask your hosting provider to increase the values according to the guide.

Thanks

duck1970
tagDiv Member
Shortcode Header ? - reply
#211572
Jan 16, 2018 at 12:28 pm

Ok I understand. I’m trying to prove it. But I can not access TAGDIV COMPOSER. he is thinking about the web when I try to enter and I can not get into TAGDIV. I have tried disactivating all the plugins that I have installed but everything remains the same. Do you know what it can be? Thank you

Raihan
Participant
Issue in category filter in Block element - topic
#0
Jan 16, 2018 at 12:09 pm

Hi, I am facing problem with category filter in Block element in tagDiv composer.
I am using 2 blocks Block-1 and Block-2.

In Block-1 Element-
I set Category filter: a certain category and in “Ajax dropdown – filter type:” I set Filter by Category”.

In Block-2 Element-
I set Category filter: a different category and in “Ajax dropdown – filter type:” I set Filter by Category”.

The problem is both are showing same subcategories under those selected category.

Please suggest what might be wrong.
Here is the temp location of my site:
http://rakplanet.com/hawker/

See the issue in screenshots in a pdf file:
https://www.dropbox.com/s/t4064k3mzbbis9c/Hawker-Issue-1.pdf?dl=0

Note: I have changed theme folder name to “hawker” will that cause any issue?

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