Search Results for 'composer'

Hello andre.schetino,

Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting plugins. Also, if your problem is still there after this, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link of this topic so we can easily identify you.

Thanks for your understanding!

Yes, I cheated a bit as we only recommend using the 3 highlighted columns for the layout, but inside a tab element, we can make an exception 😛 I added a row inside the tab and split the row in 4 columns Then I added an image in each column.
Thanks.

PS the split row will work with visual composer elements properly. Our theme elements are the ones that cannot be used inside other columns than these ones: https://forum.tagdiv.com/how-to-use-visual-composer/

• This reply was modified 9 years by Bogdan B..

Hello how,

I have inspected your website and I saw that you are using an older version of the theme, like as Newspaper 6.6.1. Please keep in mind that our theme has changed a lot until now and if you will have to bring best results you will have to update your theme to the latest version of it (Newspaper 7.4) with come bundled with the latest version of required plugins which is Social Counter 4.1 and Visual Composer 4.12.1. Try to update your theme via FTP because this is the surest method in this regard, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ , clear all your caches, purge CDN files if you are using the CDN system and check the results. Please keep in mind that our theme is continuously developing and you will have to keep up the theme updatings to bring best results in theme. This type of issue has been resolved in our new updates. Please update your theme.

Thanks for your understanding!

Hello wozza,

Please notice that this is the default structure of this page template ->Page Builder Content -> Latest Articles (Sidebar). If you want to change the structure of this page template, please notice that you will have to edit the core file where this template is created, like page-pagebuilder-latest.php.
For more references in this regard, please consult the following topic here -> https://forum.tagdiv.com/topic/change-position-of-latest-article-into-visual-composer/ because there I gave a solution in this case.

Thanks for your understanding!

Hello Castle Yen,

I have inspected your source page and I notice that your Google Analytics code appears twice, as you can see here -> http://screencast.com/t/NJW1ImLtJ3 First of all, please notice that by default, our theme insert the Google Analytics code in theme head and not in body. Do you have manually added that code in another part of the theme, like as in header.php? Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out any conflicting plugins.

Thanks for your understanding!

Hi,

Yes you might have mentioned only iphones have the issue. I tested on android and windows phones.
I inspected your site again and saw that you are feeding images from your localhost on the live site.: http://screencast.com/t/45m80LJhtp
Please check all images and make sure your images are uploaded to your media library and implemented with the theme’s default implementation method. If you add images with css, do not use images from your localhost.
Also try to disable all plugins except visual composer, clear cache and reset cdn files.
Please also try to disable all plugins except visual composer, clear cache and rest cdn files. Then try to use the default theme implementation for images.

Thank you!

Hello vexteo,

You do not need to activate your copy of Visual Composer as it’s a free version bundled with the theme that does not require any activation. The only way you can activate it is to buy the plugin and receive a purchase code but you do not need to do that. It is mentioned here: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thank you for your understanding!

Hi,
Unfortunately it seems these option cannot be altered as this is a visual composer element, not a theme element. The implementation does not allow me to change the responsiveness properly nor can I ad any spacing besides the images without breaking the layout.
One solution would be to either add in separate images, not a gallery or add a text element where you can create the layout yourself. The gallery does not seem to respond well to any alteration.
here is an example of images added separately: http://screencast.com/t/ttT0y3cqYR
Thanks.

Hello,

There seems to be a major issue on your site as not even google can access it to provide the page speed insight.
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it.
If the issue is still there, please make sure you meet the requirements for newspaper and increase the system status parameters. These 2 guides should help:
https://forum.tagdiv.com/requirements-for-newspaper/
https://forum.tagdiv.com/system-status-parameters-guide/
After you make sure everything is set and you only use the tested and approved plugins, then you can start optimizing your site speed.

Thank you!

Hello vexteo,

Please ensure that you are using the latest version of the theme which should have installed via FTP because this is the surest method in this regard. If you are using some untested plugins, please try to disable all of them, leave just Visual Composer (version 4.12.1) to active and install only the plugins that come bundled with our theme and rule out any conflicting plugins. Also, if your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page and also, provide there the link to this topic so we can easily identify you.

Thanks for the message!

Hi,
Please also make sure you clear cache and reset cdn files
Also please check any image optimization tools you might have on your site. Plugin conflicts can also affect images;. So please check the plugins as well. You can try to disable all of them except visual composer. clear cache and reset cdn files.
if you still cannot get the thumbs to work, please contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin so we can login and investigate.
Thank you!

I have checked your site and the zoom effect is completely disabled from your site. You can see the loading animation and then when you hover over the posts in the big grid nothing happens.
This is on chrome. On Firefox it behaves as you describe. This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Also make sure you do not use any js optimization tools or a child theme that can affect the theme js.
Let us know if you still have trouble with this.
Thank you!

Hello,

I can no longer see the shortcodes on your site on mobile or desktop. Please let us know if you require any further assistance with this. Right now you do not use the mobile theme but please note that the mobile theme does not use visual composer as mentioned here: https://forum.tagdiv.com/the-mobile-theme/

Thank you!