Search Results for 'composer'

Hello Gags,
Make sure the visual composer plugin is deactivated from the plugins section and then access your files via ftp and delete this folder: http://screencast.com/t/VYmsvUfXY
After that, you can install the visual composer plugin from here: http://screencast.com/t/pJPPg0ue
Thank you!

Hi,
This is not the case as visual composer needs the code we added to work properly with our theme. Our code does not have this effect though .it does not break the plugin. This was a common issue they should know about and was created by the new version of wordpress. Please update your theme to the latest version by using this guide:
https://forum.tagdiv.com/how-to-update-the-theme-2/ and then, please remove any version of VC you might have. Make sure you delete the files for it also from the plugins section and install the correct version which is bundled with our theme. You can install it from the theme panel here: http://screencast.com/t/YgudJ83ryI
Make sure you have version 4.11.2 of the plugin installed.
Let us know how it goes.
Thank you!

Hi,
If you do not use the mobile theme, it can be activated from here: http://screencast.com/t/dICQvvXgVZ
The mobile theme does not use infinite loading nor visual composer or other visual effects in order to reduce loading times. You must use the standard responsive version for this
Thank you!

Hi,
The content of our theme was not meant to display full width .Some elements might not position proeperly on a full width row. You can try to set the row in visual composer to stretch row and content but this is not tested and can provide mixed results.
Thank you!

Hi,
Please try to deactivate all plugins excpt visual composer, clear cache and reset cdn files if you use it.
If you use the wordfence plugin, please set it to learning mode as it will block the theme panel settings as this topic suggests: https://forum.tagdiv.com/topic/cant-save-theme-settings/
Make sure you clear cache afterwards.
Let us know how it goes
Thank you!

Hello all,

Please try to update the theme to the latest version of it, Newspaper 7.1.1 and update all the required plugins to the latest version of them ->Visual Composer -> 4.11.2 and Social Counter -> 4.0 and then clear all your caches and check the results.

Thanks.

Hello Larshell,

I have checked your website and I saw that you are using a lot of untested plugins which could create this type of issue in the theme. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches (server cache), purge CDN file if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please notice that our theme is a complex one which has a lot of code lines. I suspect your problem that comes from these updated plugins which interfere with the code source of the theme and cause a lot of unknown issues through the theme. As you can see, our theme has the own tested plugin, like this -> http://screencast.com/t/VuUrLqFI1 with the theme working as properly.
Please try my advice and check the theme to the default state (only with bundled plugins) and see how it goes.

Thanks for your understanding!

Hi,

That is because our demo does not have the mobile theme activated. if you want to use the responsive version for mobile devices and have visual composer and all of your styling on mobile, then please deactivate the mobile theme from the plugins section. Please read the docs on the mobile theme: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Hello,

This happens on the default template. It depends on the page template you use. The default template will show title and breadcrumbs only if the page builder is not used. If you want to have title and breadcrumbs when using visual composer, please change the template to page builder + page title from here: http://screencast.com/t/BdUE89aB0cl9

Thank you!

Hello all,

Please notice that this type of feature was tested until releasing and now are working fine for my side. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

If you need further assistance in this regard because your problem is still there, please provide your website URL so I can inspect it closer and also, so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello Navito,

Please notice that this website is very well customized by it’s owner and requires to spend a bit of time until you will bring this layout. Also, please notice that this website has the similar layout with our travel demo layout and if you want to bring this, please try to follow the below tutorial in this regard ->

This is the simplest solution of recreating the travel demo homepage on another demo. This cannot be done without the custom classes used by the travel demo.
Please follow these simple steps to recreate the travel demo homepage with another (or no) demo installed:

1)This is the ‘shortcode’ of the page layout. You can simply paste it inside to your page editor in classic mode and text mode: http://screencast.com/t/SUt9ItUc the code: http://pastebin.com/RAA6DkWp

2)The background image will not be found so you will need to add your own image in the row setting: http://screencast.com/t/yB2Bh0rbo

3)Please add this class: td-travel to the body of the website like so: http://screencast.com/t/fOt9sfquQtVy

This will be the result: http://screencast.com/t/vlZG4G8m1Xpy

4)In the final step, you will have to copy/paste the custom CSS for this demo travel from the core file, like this -> http://screencast.com/t/oQurpGTnM

Also, please notice that if you want to add the banner which looks like as Travel demo, you will have to use Visual Composer ->Stretch Row for the image, like this -> http://screencast.com/t/BKSJkm1Zxetc -> http://screencast.com/t/3RTst4tfRW

Hope this helps!

Thanks for your understanding!

Hello,
Please update your version of visual composer by following this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Please make sure you have version 4.11.2 of visual composer.
Thank you!

Hello masc,

Unfortunately, our theme does not have such an option for this, but please notice that you can add your desired button everywhere you want on the page, using this Visual Composer element, like this -> http://screencast.com/t/OAYeOzlO2tnk and you might be customized it as you like. So, if you want to add more deeps option for your button, please notice that this type of task involves custom work and we cannot provide customization services at the moment, sorry!

Thanks for your understanding!

Hi,

Please make sure you have the thumbnails active in the theme panel: http://screencast.com/t/hyq216nO3 (if you change settings here regeneration of the thumbs will be required again)
You can try to use an alternative regeneration plugin like ‘force regenerate’
You can also try to disable all plugins excepot visual composer, clear cache and reset cdn files to rule out a plugin conflict.
If your thumbs still do not show up, please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect your site. Also include a link to this topic so we can identify you.

Thank you!

Hello Isabella,

Please notice that if you want to add a widget in your page content, you will have to use Widgetised Sidebar from Visual Composer, like this -> http://screencast.com/t/eOWVASioU -> http://screencast.com/t/kqrnArABW and then you will have a widget for your page content.
If is not what you mean, please provide more details about your desired changes so I will be able to provide a more accurate response.

Thanks for your understanding!

Hello jdovale,

Please ensure that you are using the latest version of the theme (Newspaper 7.1.1) and also, the latest version of Visual Composer (4.11.2) and Social Counter (4.0). Try to clear all your caches and test it again and check the results. Also, if your problem will be still there, please try to make a new clean install with the latest version of the theme and Visual Composer, via FTP and check how it goes the theme with the default state.

Hope this helps and let us know how it goes!

Thanks for your understanding!