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Bogdan B.
tagDiv Staff

Hi,

The other problems seem to not be problems at all, but the mobile theme edtior now introduced with the mobile theme plugin. You cannot add visual composer on the mobile theme as it was created to not use it. There are 2 editors in page edit now. Please scroll down to see the second editor for desktop: http://screencast.com/t/Imy7o0XxET
Your pages will not display as before on mobile phones with the mobile theme. It was designed to get the most speed for mobile users and this could not be done with visual composer. If you plan on using the mobile theme you need to create your mobile version of the pages. If you do not want to use this plugin you can simply deactivate it from the plugins section.
You can read more about the mobile theme here: https://forum.tagdiv.com/the-mobile-theme/

Thank you!

Catalin
tagDiv Staff

Hello ddvnn,

Until now, we do not have any bad reports in this regard. Do you have some custom modifications in this regard which affect this thing and you are not aware of them? Please provide your website URL so I can further inspect it closer and also, so I will be able to provide a more accurate response. First of all, please ensure that this problem does not come from your untested plugins which might interact with the theme and create a lot of unknown issues. Try to disable all the active plugins, leave just Visual Composer to active (v. 4.11.2), clear all your caches, purge CDN files if you are using CDN and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thanks.

Bogdan B.
tagDiv Staff

Hello,

1) The issues you are facing are not issues at all. It’s just the way the mobile theme displays content. The mobile theme will not show content created for the desktop version. It will however display the latest articles if you have them set on that particular page. If you plan on using the mobile theme plugin, you will have to create a mobile version of your pages without the use of visual composer, just by using the mobile editor (the second mce editor now available in the page edit)

2)The subscription can be made through the theme login option in the mobile menu. Unfortunately the theme has no alternative subscription method. You can try to add the widget from the sidebar inside the page content in the mobile editor. I see you use the mailchimp subscription for the newsletter, so maybe mailchimp allows you to add a subscription form inside the mce editor.

Thank you!

Andrei L.
tagDiv Member

Hi


@izzuwanadnan
we apologize for late reply but we answer from oldest topics to newest. Also there is the time zone which must be taken into consideration. We’re on GMT +2 here.

I’ve checked your site and found a js error in browser’s console: http://screencast.com/t/bx8DThohPr I am not sure if this error breaks Visual Composer but there is a chance to be affected. It seems that all VC’s shortcode is rendered as plain text, not as shortcode, that’s why page’s content is not displayed.
Make sure you updated the theme according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using then test again.

@geospatialmedia You can ignore the activation message as Visual Composer plugin comes bundled with the theme and you don’t need a license key for it.

Thanks!

Bogdan B.
tagDiv Staff

Hi,
Please try to disable all plugins except visual composer, clear cache and reset cdn files. A plugin could be the cause of this. Or if you have any custom css code or custom modification to the files, please remove them in order to see if it does not affect the padding. (I see some modification to the module 18 from the css in the theme panel. Please remove the custom css in your panel and check the images again)
Thank you!

Bogdan B.
tagDiv Staff

Hi,
It seems you need the TAB element of visual composer. The use of visual composer is not tested on posts, but you could give it a try. Test this out on a page first and add the tab element and create your content: http://screencast.com/t/CBZyuvTwwXw and then add a text block element in each tab to add content.
After you have your result, try to add it to your post in text mode simply access the classic mode and text mode on the page and copy all of the shortcodes (all the long text) and paste it in the post in text mode. You should get this result: http://screencast.com/t/uprImPL2j
Hope this helps.
Thanks

Bogdan B.
tagDiv Staff

Hi,
I assume you want to show a page with content from contributors. In this case you can create a new page and add visual composer elements to it in order to create the layout and then filter the results from block settings based on the post author: http://screencast.com/t/L71ogANpz For this filter you will need the user ID you can get from here: http://screencast.com/t/NOooGdXZuHy
As for the image lightbox, this will work for your images if theyu are set to link to the media file. If you add another link to the image, the lightbox will no be able to display the post. Featured images work by default as they are set o link to the media file.
Thank you!

geospatialmedia
tagDiv Member

Hi,
Every thing is ok now after I followed these instructions https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/

However, the plugin now asks for a key. The plugin functionality is now full fledged, unlike the one that comes with the theme by default when installed.

Regards,
Harsha

simchris
tagDiv Member

Working for me just fine.
Sounds like you have some issues with your setup.

Useful to disable all plugins, update theme, update plugins, and only use visual composer to tesr update. Skip using child theme.

Dont use anything that modifies code like wordfence or cloudflare unless you know what youre doing. Avoid jetpack.

Connection issues usually mean your server setup not optimized, or you are trying to connect to offline sources like jetpack stuff which crashes all the time.

I dont work here, just some feedback that it does work. But visual composer is a little wonky in its setup and updates. Often deleting the jscomposer folder completely only way to upgrade the damn thing.

asiantraveltips
Participant
#0

My high traffic travel website http://www.asiantraveltips.com has been using Newspaper theme for a couple of months now and it has been pretty good, but since the latest version updates all kinds of things have broken and I can’t fix them. I am currently on V7.0.1. My server is a VPS at A Small Orange running Apache with PHP V 5.4.45 and 1024 MB RAM. I’ve copied the Theme Status data below.

The Visual Composer is no longer working. I have tried uninstalling the plugin and reinstalling from the plugins folder in the theme files and it’s now on V.4.11.2 as you recommend but it still doesn’t work. If you visit the home page you’ll see the [vc] code is displayed at the top of the page instead of the parallax image scroller that should be there.

Image of page editor Apparently the image embed isn’t working, so look at http://www.awesomescreenshot.com/image/1243684/423dbeebbf2789c41a928271be340223

The image above shows the page editor screen when I try to edit my static front page. It’s blank. Before I uninstalled and reinstalled VC, it was displaying a VC logo in there but when I’d click it, I’d be taken to their website to buy the product. Now there’s just a blank box and if I click on the VC logo next to “Classic Editor” it does nothing. Same when I try to create a new page.

I have also lost my Mappress Pro maps and the admin strip across the tops of pages and posts when I am logged in as administrator. If I change back to my old theme, they both work just fine so it’s definitely related to Newspaper theme. I have even tried disabling all the other plugins and disabling Cloudflare and it makes no difference. So it doesn’t seem to be a plugin conflict.

I’m desperate and running out of options. This is starting to crash my Google rankings as well now.

Theme config
Theme name i Newspaper
Theme version i 7.0.1
Theme database version i 7.0.1
Theme aurora version i 1.1
Theme Mobile Newspaper mobile version
Speed Booster v4.4 – Disabled – incompatible plugin detected: affiliate-link-cloaking/affiliatelinkcloaking.php
php.ini configuration
Server software i Apache
PHP Version i 5.4.45
post_max_size i 1024M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 300
max_input_vars 1000 – the max_input_vars should be bigger than 2000, otherwise it can cause incomplete saves in the menu panel in WordPress. To see how you can change this please check our guide here.
SUHOSIN installed false
WordPress and plugins
WP Home URL i http://www.asiantraveltips.com
WP Site URL i http://www.asiantraveltips.com
WP version i 4.5.2
WP multisite enabled i No
WP Language i en_US
WP Memory Limit 512 MB/request
WP_DEBUG False
Caching plugin WP super cache – for best performance please check the plugin configuration guide here.

stavrosgian
tagDiv Member

I updated wordpress version to 4.5.2 and newspaper version to 6.5.1
Visual composer is not working (shows nothing). Visual composer version is 4.7.4

If I upgrade VC to the latest version, without updating the theme to version 7 is this going to solve the problem ?

geospatialmedia
tagDiv Member

Hi,
We have also updated the theme today on http://geospatialworl.wpengine.com/. The visual composer is not working.

In chrome the developer tools, the error message I am getting is this –

Uncaught TypeError: $template.get is not a function composer-view.js?ver=4.7.4:145

We are at a very important stage of creating templates and making the site live. Please help!

volleyumbria
tagDiv Member

I left active visual composer and social counter. Nothing has changed. I did several tests with youtube videos. I can say that if the youtube videos are short (3-5 minutes), there are no problems, if the videos are long (15 min or more) the featured image has not taken from video.

izzuwanadnan
Participant
#0

Hi,
It looks like visual composer not working.
It works alright in the dashboard but not on the front end of the website.
http://www.kakimovie.me/
I just experienced this issue today. It is out of sudden.
I have updated my theme and plugin as the latest one.

Please assist. My viewers has been questioning a lot about this issue today.

Thanks

nanokio
tagDiv Member

Finally done.
The problem was related to Visual Composer settings where Social Counter was disabled.
Thanks for your help Bogdan B.

Thisguyhere
tagDiv Member

I disabled all of the plugins except visual composer and I do not use any caching on my website. I did clear browser cache etc. No luck. Still the logo is floating to the left side only on the home page. The only difference between the homepage and the others is the layout/ grid style.

In google chrome when the page first loads I can see the logo in the center for a split second and then it floats left.

Catalin
tagDiv Staff

Hello Federico,

Please try to do that according to our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ (we recommend to update your theme VIA FTP) Also, please update your Visual Composer to 4.11.2, Social Counter 4.0 for better results. Also, you can check and this topic here -> https://forum.tagdiv.com/topic/how-i-manage-to-update-from-version-6-x-x-to-newspaper-7-0-without-a-problem/#post-111643

Thank you for your understanding!

Bogdan B.
tagDiv Staff

Hi,

@Thisguyhere,
It’s the same problem as above, Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Thenn check your homepage again without the plugins.


@Andrei
,
There is no other way to install a demo besides the theme panel. Please try to install a different demo and then install the classic blog. If this fails, maybe the customization you made broke some parts of the theme so please also do a clean install via ftp and start fresh. Your content will not be lost as it is kept in the database.

Thank you!

Catalin
tagDiv Staff

Hello volleyumbria,

Please try to disable all the active plugins, leave just Visual Composer to active, clear all caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. It might be one untested plugin which interferes with the theme and cause this type of issue.
Please try this advice and let us know how it goes! Please notice that I have tested on my side and everything works fine.

Thank you for your message!

Catalin
tagDiv Staff

Hello RadioUahid,

Please ensure that you are using the latest version of Visual Composer (4.11.2), otherwise, please try to update it according to our documentation here -> https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Hope this helps and let us know how it goes!

Thanks.

Catalin
tagDiv Staff

Hello svharishtech,

I have checked your website and I did not saw any problems with your search icon, like this -> http://screencast.com/t/ZNty43MQtP Please try to clear all your cache and test it again. Also, if your problem is still there, please try to disable all the active plugins, leave just Visual Composer to active and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Also, if you want to change the logo for your mobile, please check here -> http://screencast.com/t/Q3Hbc0ReEIgc

Thank you for your understanding!

Andrei L.
tagDiv Member

Hi

Please provide your site url so I can have a closer look at this issue. Meanwhile try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using then test again.

Thanks!

Catalin
tagDiv Staff

Hello kanstan,

I have tested on my side and everything seems to work as properly, as you can see here -> http://screencast.com/t/CZka3eTZ and the results you should see here -> http://screencast.com/t/OEkUfY5geN Please try to disable all the active plugins, leave just Visual Composer to active, please all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thanks.

RadioUahid
Participant
#0

Dear TagDiv-Team

Even though we updated the Visual Composer plugin after the latest Newspaper update we can’t find the Instagram block in Visual Composer. Could you tell us, what we must do, in order to be able to use that Instagram block?

Best regards,
Radio Uahid

Catalin
tagDiv Staff
HELP - reply

Hello wawat,

The latest update of our theme is available only on Theme Forest and you have to download the latest packet pressing the Download button. For more information about theme update, please check our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ (we recommend doing the update only via FTP) After updating the theme, please update all your plugins that come bundled with our theme -> Social Counter 4.0, Visual Composer 4.11.2 and WordPress 4.5.2. You can check this topic here -> https://forum.tagdiv.com/topic/how-i-manage-to-update-from-version-6-x-x-to-newspaper-7-0-without-a-problem/#post-111643

Hope this helps!

Thank you for your understanding!

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