Search Results for 'install'

Hi,

The icon does not appear maybe because one is a page and the other link is a post. Visual composer was not meant to be used on posts in our theme so not all elements will work properly on posts.
You cannot make the button bigger as it already is at the container’s limit size of 696 pixels.
If you want it bigger you will have to remove the sidebar. If you use a sidebar on your post or page, the main content will only be 696 pixels. If no sidebar is used it will be 1068 px.

As for the icon, visual composer uses font awesome icons so try to install font awesome and see if it will show up as I can see the html tag in order. It could work.

Thank you!

Hello,

The sliders you mention are not ios sliders. They are created with revolution slider. The revolution slider plugin is bundled with the theme free of charge. You can find it in the main theme package: https://forum.tagdiv.com/how-to-install-revolution-slider-v5/

Thank you!

Hi,
Pleas use this guide to install a demo: https://forum.tagdiv.com/installing-demos/ I just tested the demos server and it is working as expected. Please try again and if there are any errors please provide us with the error message you are getting.
Thank you!

Hi,

This is a caching issue. You will have to use the theme recommended cache plugin: https://forum.tagdiv.com/cache-plugin-install-and-configure/ and if you use a cdn: https://forum.tagdiv.com/cloudflare-cdn/
Also please contact you hosting to see if there is any hosting related cache.
It could also be a plugin conflict so please disable all plugins except visual composer. clear cache and reset cdn. Then test again

Thank you!

Hello jiyef,

Please provide more details about your problem so I can understand what you mean. I have tested again the Translation on my side and everything seem to work as properly and I have not encountered any issues in this regard. Disable all your active plugins, leave just Visual Composer turned on and install only the plugins that come bundled with the theme and rule out any conflicting plugins.

Thanks for your understanding!

Hello lasvegascfp,

Please notice that this type of error may appear due to your server cache and CDN if you are using the CDN system. So, first of all, please ensure that you have correctly set your caching plugin (WP Super Cache) and the CloudFlare, according to our documentation here -> https://forum.tagdiv.com/cloudflare-cdn/ https://forum.tagdiv.com/cache-plugin-install-and-configure/ If the problem is still there, please try to clear the server cache and if you do not have any access to do this, you should request this task to your hosting provider because they should be able to help you in this regard

Thanks for your understanding!

Hi,

The translations should work as expected. They work fine for us. We had reports of this issue from a number of users and we requested access from them to investigate. The thing is, the translations worked for us on the first try. We accessed the sites and were able to load a translation without seeing any problem. It is most definitely something local causing the issue. Please try a different machine or disable the firewall a brief moment or anything local that can prevent the theme’s functionality. Unfortunately I cannot say for sure without inspecting your site. If you are in the business for over 20 years you should know that you cannot “fix” anything from a distance. You have to go in and investigate. If you cannot allow us to, you will have to do it. Here is a simple thing you can do. Create a sub-domain on your server and install wordpress and the theme. Then load a translation. If it still won;t work, try to install a localhost with wordpress and the theme and try to load a translation. If it still does not work, try from a different machine.

I hope this helps
Thank you!

Hello,

14.12.1 is already provided in the main theme package of newspaper 7.5 (the current version) You can download the theme package and install version 4.12.1 using this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Since then VC released another update but that one is not yet ready so you can only have 4.12.1 for the moment. In the next theme update we will include visual composer 5

Thank you!

Hi,

This is a simple issue to resolve. Please update your mobile theme plugin and the error will go away. Download the latest theme package from envato and install the mobile theme plugin from there.

Thank you!

Hello svm7860,

Please keep in mind that this type of issue happens due to your unproperly theme installing. Please try to make a new clean install from scratch, disable all the plugins, install the theme only via FTP because this is the surest method in this regard and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Clear all your caches nd check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Hi,

I’m not sure why this happens but it might be aq faulty install of the theme or a plugin conflict. The option is available and working fine on our end: http://screencast.com/t/ZLQpMaUdJd
Please try the above solutions by disabling plugins or re-installing the theme. Use FTP as it’s the safest method to update

Thank you!

Hello theleaderdotinfo,

Maybe this tutorial will be useful for you in this regard, like this -> https://forum.tagdiv.com/installing-demos/

Hope this helps!

Thanks for the message!

Hi,

Please check this without any plugins active except Visual Composer and Yoast, remove all your custom modifications, clear the caches and check it using fb debugger to scrape it.
I have tested this and it works properly. Also I suggest to update the theme to the latest version 7.5. We don’t test the older versions and it could cause issue.
If you don’t want to update and test it without any custom modifications and plugins please check this on a clean install on a test site.

Thanks!

Hello yukiy531,

Please keep in mind that the Mobile Theme is just an optional plugin which can be used or not. So, if you have not this plugins installed you should simply disable it from the Plugin Area -> http://screencast.com/t/eLUk4YBKyrEd , very easy! In this case, the theme will be automatically switched to the general responsive mobile mode and it will display the desktop view but in responsive mode, as you can see in our demo, here -> http://demo.tagdiv.com/newspaper/

Thanks for the message!

The correct theme structure needed for the thumb is this one: http://screencast.com/t/o6ZJAw7jvtj
I’m not sure why your folder structure is altered but we suggest deleting the theme files and uploading them again using ftp: https://forum.tagdiv.com/install-via-ftp/
I’m not sure what happened on your end but it may be due to your customization so we suggest installing the theme again in it’s default state and we do not recommend altering the theme folder structure.

Thank you!

Hello,

You would use a multi-site technique where you create sub-domains, install wordpress and the theme on each of them and then use redirect between theme. That is how our demo site is created.

Thank you!