- NewspaperAutoptimize Plugin – install and configuration
- NewspaperCache plugin – install and configure
- NewspaperInstalling Pre-built Websites
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- NewspaperIntroduction to CPT and ACF with Newspaper Theme
- NewspaperHow to edit modules for Flex Block X
- NewspaperWooCommerce: Happy “Add to Favorites!”
- NewspaperWoo Brands
- NewspaperStripe Setup
- NewspaperModal Popup
- NewspaperPayPal Setup
- NewspaperFlex Block Settings Guide
- NewspaperHow to setup the Contact Page
- NewspaperAdd Cryptocurrency Price Ticker Widget
- NewspaperInfinite Loading for Single Posts
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspapertagDiv Social Counter plugin
- NewspapertagDiv Shop
- NewspapertagDiv Opt-In Builder
Hi there,
I just installed your newspaper theme and when I try to add featured image to post, I can see following error at logs:
Call to undefined function wp_get_attachment_image_srcset() in …/wp-content/themes/Newspaper/includes/wp_booster/td_util.php on line 1030
At the same time page rendering stops working and eg. at my main news page is empty. If I remove the featured image, page loads again.
Any ideas what might be causing this?
Hello yogeshc881,
If we are talking about the same site with same content, it is not necessary to uninstall the theme from the primary site.
Thanks for the message!
Hello Rafay Raheel,
Unfortunately, I cannot access your website, sorry! First of all, please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting plugins. Clear all your caches, purge CDEN files if you are using the CDN system and try it again. Also, if your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide the link of this topic so we can easily identify you.
Thanks for the message!
Hello Jakru,
Please keep in mind that each demo has an own style which is loaded when you install that demo. This is not a simple task to change the default style to look like as Travel Demo, for example (these customizations involve custom work). So, if you want this layout, you will have to install that demo and then you can customize it after your desire. As you can see here -> http://screencast.com/t/Lcx68y2HAzvg
For more information about our demos, please check here -> https://forum.tagdiv.com/installing-demos/
Thanks for your understanding!
Hello barcaman,
The Mobile Theme is an optional plugin which come bundled with the theme and if you want this feature, you will have to separately installed in the same way when you install a new plugin, using the Upload Plugin, like this -> http://screencast.com/t/9mSBrMzBYDp
Thanks for your understanding!
Hello goos3d,
Try to update the theme to the latest version of it (Newspaper 7.4) and also, update all the required plugins to the latest version of them. If you are using some untested plugins, please try to disable all of them and install only the plugins that come bundled with the theme and rule out any conflicting plugins.
Hope this helps!
Thanks.
Hello david.filat,
Please ensure that you are using the latest version of the theme with the latest version of required plugins and then, please make sure that you have enabled the Comment Box. I have tested on my side and the Disqus still appearing good and for the mobile theme, like this -> http://screencast.com/t/XDyADYmJJrm Disable all the untested plugins if you are suing something like this and install only the plugins that come bundled with the theme and rule out any conflicting plugins. Clear all your caches, purge CDN files if you are using the CDN system and try it again.
Thanks for the message!
Hi @RichardD
Try to login on your server via ftp, navigate to your-wp-install/wp-content/themes and delete Newspaper folder then upload a frosh copy of the theme as it’s recommended in our documentation: https://forum.tagdiv.com/install-via-ftp/
Let us know ho it goes.
Thanks!
Hi jauburn,
Please try to make a new clean install from scratch with the latest version of the theme (Newspaper 7.4) and install only the plugins that come bundled with the theme and rule out any conflicting plugins. Until now, we do not have any bad reports in this regard. Also, the installing theme should be made via FTP because this is the surest method in this regard. For more information, please check here -> https://forum.tagdiv.com/install-via-ftp/
Hope this helps and let us know how it goes!
Thanks.
Hi Catalin,
That means I’ll have to uninstall the whole theme from my primary site?
Hi
@NithishB We didn’t tested W3 Total Cache with our theme and we can’t recommend it, instead you can use Wp Super Cache plugin which is tested and works fine: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thanks!
Thanks Catalin, I have installed update and deleted the cache and sadly it’s still the same.
I think what I’ll do when I get a bit more time is to purge the theme and do a fresh reinstall. It might solve the problem.
Hello iNBishkek Magazine,
I feel sorry that you are not satisfied with our theme. Please notice that our theme is fully tested with all of the theme’s features and everything work as expected. I have inspected both websites and I saw that you images are displaying fine. Also, I noticed that you are using a lot of untested plugins which could interfere with the theme functionality and cause a lot of unknown issues. This could be a reason why the lazy load not working as properly. Please try to make a new clean install with the latest version of the theme and install only the plugins that come bundled with the theme and check there is the lazy load working fine. Also, you can send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Please notice that before beginning to test your website, we will deactivate all of the untested plugins just to avoid the conflicting plugins. Please notice that we are glad for helping you but all at once and you have to take our tips.
Also, further if you are unhappy with our product, you can ask a refund at Envato and we will agree with it when we get the request, then you can go ahead and buy another theme. To complete the refund request follow this link: http://themeforest.net/refund_requests/new
Thanks for your understanding!
Hello benidormive,
For more information about FTP method, please check here -> https://forum.tagdiv.com/install-via-ftp/
Thanks.
Hi
You don’t need a child theme if you don’t plan to customize theme’s features. If you’re saying that you don’t have experience with codeing there is o need to use a child theme.
With regard at installation you can generate a zip file then upload it in wordpress or you can upload directly Newspaper-child folder on the server via ftp in: your-wp-install/wp-content/themes.
Thanks!
Hello manjeetsehgal,
If you are using a playlist at your homepage, please ensure that you have enabled the multibyte module. Please contact your host and make sure that PHP multibyte module is installed and activated – http://php.net/manual/en/mbstring.installation.php
Also, if you are using some untested plugins, please try to disable all of them and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Check your system status and if all of the parameters are not higher increased, you will have to increase them to the higher value, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Further, if the problem persists, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and FTP access so we can further inspect it closer your setup page. Please provide the link of this topic so we can easily identify you.
Let us know how it goes!
Thanks!
Hi
@fpavic I’ve checked your site and I’ve noticed that you’re using cache for front-end content. This helps a lot when the page is prepared and the response time is lower.
With the back-end things can be more complicated. If you have lots of posts the response from database can be slower so you can try to optimize it first. Check this link for more details in this regard: http://dev.mysql.com/doc/refman/5.7/en/query-cache.html – http://www.wpbeginner.com/plugins/how-to-clean-up-your-wordpress-database-for-improved-performance/
You can also make a test with a default wp-theme and check how it goes.
Let us know how it goers and if you still have this issue please address via email at contact@tagdiv.com and provide wp-admin and ftp access so we ca have a closer look in your wp-install and maybe we can help.
Thanks!
Hello yogeshc881,
Normally the Envato policy allows using a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed: http://screencast.com/t/NqzloVgyUJB. In your case, you can use the same license of the theme for the other domain.
Hope this helps!
Thanks.
Hello olgate,
The settings from Sign-in/Log-in are placed here -> http://screencast.com/t/xeFCoYqx If you cannot see them, please try to make a new fresh install via FTP with the latest version of it (Newspaper 7.4). Perhaps, you will have encountered some issues when you have updated/installed the theme and that’s why you do not have this option.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello!
I have updated to the V 7.3 of Newspaper theme (running on WordPress 4.6.1). I have installed the tagDiv social counter plugin and activated it, but when I go looking for the widget is not there. I see a long list of tagDIV widget but no social counter. Could someone tell me what to do? I have cleared the cache several times too. Here is the link to the website: http://genitoricrescono.com
Thank you!
Serena
Hi
Please make sure that you properly generated the sql file, please check this link for more details in this regard: https://wpengine.com/support/exporting-database/
This is not a theme related error and unfortunately I can’t point exactly to the problem. You can try to make some tests on another local install on your computer. Try to setup a new wp-install and import the sql there. If the process fails again then your sql is not properly generated.
Thanks!
Hi
Note that the Speed Booster plugin disable itself when an incompatible plugin it’s installed. We added this measure to avoid conflicts with the plugins that won’t allow to move their CSS/js resources at page bottom. To keep it always activated comment or delete the indicated lines from td-speed-booster.php: http://screencast.com/t/RZLIOPUNdqh You can check this topic for more information about speed booster usage: https://forum.tagdiv.com/topic/speed-booster-questions/
Hope this help.
Thanks!
Hi.
Buy a WordPress theme called newsmag, and install it on my localhost (xampp), the Revolution Slider plugin appears installed but when I go to activate then a message appears on the front end: “Revolution Slider Error: Slider alias With animals_slider not found. ”
My request is: what should I do again to solve this specific problem.?
Thank you for your help and greetings.
Jeff.
Turn off any plugins that affect admin settings. Make sure you’re logged in as ‘admin/superuser.’
Worst case if your WP install broken, do fresh install of WordPress.
Theme does not change WP basic screens.
