- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagInstalling pre-built websites
- NewsmagUsing the theme translations together with WPML
- NewsmagHow to update a plugin
- NewsmagNewsmag theme support
- NewsmagCustom Post Type Support
- NewsmagImport / Export theme settings
- NewsmagHow to add icons in the menu
- NewsmagRequirements for Newsmag
- NewsmagNewsmag documentation
- NewsmagHow to update the theme
- NewsmagBlock settings tutorial
- NewsmagHow to update the WPBakery plugin
- NewsmagIntroduction
- NewsmagMain menu
- NewsmagFeatured image or video
- NewsmagAuthor card
Triple. Here is the same problem, and yes, you re right – @blujimbo. It started before latest update. Visual composer not working, just loading and loading. Backend editor is not showing at all. Plugin is up to date (Visual C), and there was not some new plugins installed on my site.
Please give us some answers fast. Thanks
Thanks Chris.
That’s it?!
It’s $10 more expensive (not that that will break the bank)!
I only came across Newspaper after I’d installed Newsmag.
What would be really helpful is for tagdiv to perhaps display a chart: ticks, crosses, same same etc. like other themes do with different products.
If what you’re saying is correct it could actually be quite useful – perish the thought …
Regards,
Robin
Hi there,
First of all, I manage to update the Theme from version 6.7.2 to version 7.0 without having a problem, if you have some customization through code, you will have to do a backup and then you should try to re-implement this in Newspaper 7 files. Here’s what I did:
1. Switch your site to “Maintenance Mode” using a plugin or if you don’t have its fine also.
2. I switch my Theme from “Newspaper” to “Twenty Fifteen” theme since its in “Maintenance Mode” so nobody sees it except me. 🙂
3. I deactivate all my plugins and if possible do not deactivate the following plugins “WP Super Cache”, “Cloudflare” and my “Maintenance Mode” plugin, please note that “WP Super Cache” plugin once deactivated and activated again the settings change back to its default and make sure you set it to the correct settings or follow this link: https://forum.tagdiv.com/cache-plugin-install-and-configure/
4. Please don’t skip this to always backup the files and the database or ask your hosting company to guide you on how to do it, in case something goes wrong with the server you could use the backup to revert to the previous state as what the Documentation says follow this guide link: https://forum.tagdiv.com/how-to-update-the-theme-2/ – Please read it carefully and follow what the instruction says follow the guide until Serial “A. Update the theme via FTP” only, this is the best way possible to update the Theme recommended by the tagdiv team.
5. After the update please ensure that you have cleared all your caches and purge your CDN files if you are using the CDN, and then go into the Theme Panel and click on the Save Settings button.
6. Update the following plugins – Visual Composer, Slider Revolution, tagDiv Social Counter and tagDiv Speed Booster that comes with the latest file you just downloaded from Envato>Download>All Files & documentation inside that there is a Folder name Plugins, how to update these plugins? follow this link and read it carefully: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and do the same way with the remaining plugins Slider Revolution, tagDiv Social Counter and tagDiv Speed Booster only.
7. Check your site if it’s working or not, if it is working then proceed to the next step, congrats you made it. 🙂
8. Then start activating again your plugins that you just deactivated earlier in Serial 3, much better one by one to activate your plugin then you will know what causing you a problem if you activate a plugin, first you activate the recommended ones then the rest of your plugins.
9. Since you haven’t found any problem at all and if you have some customization through code on the previous version, then you should try to re-implement this in Newspaper 7.
Try this common troubleshooting tool:
a. Clearing all your caches and purge your CDN files help a lil bit of our common problems.
b. Save again your Permalinks in case you have some extra Pages which comes or created by your Third Party Plugins and problems with some links are “Not Found”, go to Dashboard>Settings>Permalinks and mine is set to “Post name” then click “Save Changes”.
Lastly, if you have found any error or conflict or question about anything, please just do a search here in the forum or write a new topic and address your problem and I just share this atleast a lil help for the awesome tagdiv team. Great theme ever!!!
I love the new update Newspaper version 7 🙂
Enjoy!!!
I’ve installed the new version of Newsmag, but any change to my theme panel and it just sits there and does not change. the url is notafairytalemom.com please help
My website http://www.observerxtra.com on mobile version displays a white screen with the text:
“The mobile theme path couldn’t be set. Please check if you already have another mobile theme plugin active and disable it (ex. Jetpack Mobile Theme or similar) If you use a cache plugin clear it before checking the results.”
When I updated the site last night, the mobile was working. I even changed the colour and it was working great. By the morning, without touching the site again the error message is displayed. Have to say when it was working I really liked it. Much faster which is super important for mobile — thank you for creating this add on. When I can get it working on our site it will be a great asset.
I don’t have another mobile theme plugin installed or Jetpack. I am hosted on WPengine and they look after cache and don’t allow cache plugins. I cleared the cache for page and object but nothing has changed. I updated all of my plugins.
After the upgrade to v7 my pages have gone wonky in the background – especially my homepage which I can’t get into anymore to edit. I read that Visual Composer was breaking these pages and not the theme, however, I have the latest visual composer and something is wonky with my current pages. If I start a fresh new page everything looks fine.
I would super appreciate if someone can take a look.
system Parameters are set correctly. I think problem was with Wordefence plugin. I removed it and installed All In One WP Security & Firewall
It working fine right now, but i face this problem again than i will contact you. But can you please recommand us which security plugin we can use with this theme?
Install Demo is a Good Function but very dangerous in a Production Environment so add an Option in Theme Panel to Hide it, accidents may happen
Install demo without content:
—————————————–
Are you sure? This will import our predefined settings for the demo (background, template layouts, fonts, colors etc…)
Please backup your settings to be sure that you don’t lose them by accident.
After I updated my theme to version 7 I keep getting this error message: wp booster error:
Please update your [tagDiv social counter] Plugin!
When I try to update it by uploading zip file per your instructions it keeps saying it already exists. This is the message it gives me:
“Destination folder already exists. /home2/fittwof1/public_html/wp-content/plugins/td-social-counter/
Plugin install failed.”
I also updated the plugin but still getting this error message on top of my admin panel. How can I get rid of it.
(www.fit2fash.com)
Fatal error: Cannot redeclare class Mobile_Detect in /home/wp_tdm5kh/fortmyersbeach.news/wp-content/plugins/td-mobile-plugin/Mobile_Detect.php on line 29
I also have a new permanent mobile menu above the website after installing v.7.
Hello,
I just purchased the theme because I like the NewsMag Classic Blog settings/theme. Unforunately, when I try to install any of the preset themes I get the Ajax error below 30 seconds into the upload. I tried the other presets and got the same error message.
I’m on Rackspace and see error message below…no idea what to do about this and will have to get a refund if I can’t get the NewsMag Classic Blog settings to upload. Thanks.
—————-
—————-
Ajax error. Cannot connect to server, it may be due to a misconfiguration on the server.
textStatus: error
td_ajax_request_name: full_demo_media_1
errorThrown: Internal Server Error
responseText: <!DOCTYPE html PUBLIC “-//W3C//DTD XHTML 1.0 Strict//EN”
“http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd”>
<html xmlns=”http://www.w3.org/1999/xhtml” lang=”en” xml:lang=”en”>
<head>
<!– Flux Header Custom Code Start–><!– Flux Header Custom Code End–>
<meta http-equiv=”content-type” content=”text/html; charset=UTF-8″ />
<title>Unable to Serve This Request</title>
<style type=”text/css”>
body{…
Hi, just installed v7, and after a few changes in the given config it’s working fine.
Little trouble left with the New Mobile Theme. It shows Posts with the category “Featured” on the homepage first. I would like to have Posts with a given Tag (“Top-News” in my case). Homepage for PC-Site is configurated like this. Does not show “Featured”-Posts but articles with the Tag “Top-News”.
Would you please help me? Thanks in advice. Peter
Hi everybody, I’m experiencing big issues after updating to last wordpress version, my site (www.lungotevere.org) is messed up, all the images, sidebar and logo are disappeared. The admin pannel lost a big part of the left menu and error strings appeared:
et ‘td_cake_status_time’ in /web/htdocs/www.lungotevere.org/home/wp/wp-content/themes/Newspaper/includes/wp_booster/td_util.php on line 150
Warning: Illegal string offset ‘firstInstall’ in /web/htdocs/www.lungotevere.org/home/wp/wp-content/themes/Newspaper/includes/wp_booster/td_util.php on line 150
Warning: Illegal string offset ‘tds_thumb_td_80x60’ in /web/htdocs/www.lungotevere.org/home/wp/wp-content/themes/Newspaper/includes/wp_booster/td_first_install.php on line 17
Please can you help?
THX
Hi, thanks for your feedback.
Finally, i totally deactivated all plugin via database. Anda i delete all, and reinstall it.
Ok, please recommend to me what the plugin that i can install. I want to build a form to collect email my visitor. And i want to sync with mailchimp.
I want this plugin can build form with drag n drop. (if posible).
Thanks,
Best Regards,
Nurrohmat M
Hello nucreative,
First of all, please ensure that you are correctly installed the new update via FTP because this method is most safety way in this regard. Also, please ensure that you are using the latest version of Visual Composer (4.11.2), Social Counter (4.0) and also, you have to use the latest version of child theme that comes bundled with our theme. Try to add all your customization from your old child theme to the new child theme and check the results.
Hope this helps and let us know how it goes!
Thanks.
Hello svharishtech,
Please notice that you will not loose your custom codes from your theme panel, but to be sure you can save it in another document. Also, after you have installed the demo, please do the re-save for your customizations from your custom CSS area because this code to be loaded for the actual state.
Hope this helps!
Thanks.
Hi,
I did that and also deleted theme and mobile plugin settings from database. after that i did a clean install and the issue still exists. this issue didn’t appear in the old version of the theme. I don’t think it’s because of the RTL content.
Unfortunately no luck.
I have disabled ALL but your plugins,
I cleared the server cache, restarted the server (nginx+ redis + hhvm)
Installed new chrome dev browser (Google Nexus 6P) to check and the following STRINGS appear in English language instead of GERMAN:
– ABOUT US
– FOLLOW US
– LATEST ARTICLES
Other language strings are okay, meaning the translation appears. When the mobile plugin is disabled, the above mentioned languages strings are okay.
On the other hand if it is only my specific problem and not a theme BUG I will try to solve it on my own.
Hi, my visual composer wasn’t working (infinite loading) so i decided to update it to see if that solved the issue, and it did but now i get a message saying i don’t have a license and asking me to purchase one.
I have:
Newsmag version: 2.3.6
Visual composer version Version 4.11.2
What i did was:
1. Went to pluins uninstalled visual composer.
2. Downloaded newsmag from themeforest site.
3. Added new plugin, uploaded from PC found at \Newsmag\includes\plugins\js_composer.zip
I thought this was the correct procedure? When i check license it takes me here:

Thanks.
Hello mrmad,
I have done some tests in this regard and the Translations are working fine on the mobile theme, as you can see here -> http://screencast.com/t/5GAP61vNT Please try without any untested plugins because it might be possible to appear some interference in the theme and create this issues. Try to disable all your untested plugins, install only the plugins that come bundled with our theme, clear all your caches and check the results.
For more information about this case, please check our documentation here -> https://forum.tagdiv.com/loading-translations/
Thanks.
But I already have pages and posts in my site. And I am also using custom codes from theme panel. Will i loose this if i install the dark layout?
Hello Marto,
I have tested on my side, without any untested plugins and the weather widget are working fine. Please try to disable all your untested plugins if you are using on your side and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Clear all your caches and test it again. For more information about this new feature, please check our documentation here -> https://forum.tagdiv.com/weather-widget/
Hope this helps and let us know how it goes!
Thank you for your message!
Hi,
Well you already figured it out. Please update your social counter bu deactivating and deleting files and installing the correct one from here: http://screencast.com/t/ZxtxdfG5 Make sure you have version 4.0 of the counter for it to work on newspaper 7 as multiple styles were added to the plugin that are not supported on older versions.
Thank you!
Hi,
@wildmercury the back-end changes if you activate the mobile theme as on pages there will be an extra mce editor for the mobile theme page. You can edit this page but not with visual composer. That is why you have the “strange” changes in tehe back-end because there are 2 editors now. One for desktop and one for mobile. If you deactivate the mobile theme, the second editor will be gone.
As for the social counter, please make sure you have version 4.0 installed and then follow this guide to properly set it up: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
@eddycom Something might have gone wrong with the installation of the theme or the update. Please remove the theme altogether via ftp and access your wp-admin without the theme and see if there is still an error. Then install the theme following this guide: https://forum.tagdiv.com/install-via-ftp/
Thank you!
Hi,
1) The images disappeared because of a plugin you installed that is not compatible with our theme and that caused the javascript to break and images to not display anymore. Please try to remove the plugin causing this issue. You can try to disable all of them except visual composer, clear cache and reset cdn files if you use it. Then activate them one by one and figure out which one causes the issue.
2) please follow this guide to update to the new theme version: https://forum.tagdiv.com/how-to-update-the-theme-2/ and also: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
There are a number of new features in newspaper 7 that are covered in the documentation so might want to read a bit about the new features.
Thank you!
Hello svharishtech,
If you want to have the dark layout, you have to install our Balck Version from our demo section, WITHOUT content and then all the properly CSS will be loaded on your side and should work as expected on your side. For more information about installing demo, please check our documentation here -> https://forum.tagdiv.com/installing-demos/
Thank you for your understanding!