- NewspaperAutoptimize Plugin – install and configuration
- NewspaperCache plugin – install and configure
- NewsmagInstall via WordPress
- NewsmagInstall via FTP
- NewsmagInstalling pre-built websites
- TutorialsHow to install Revolution Slider
- NewspaperInstalling Pre-built Websites
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- TutorialsHow to Install bbPress forum
- NewspaperIntroduction to CPT and ACF with Newspaper Theme
- NewspaperHow to edit modules for Flex Block X
- NewspaperWooCommerce: Happy “Add to Favorites!”
- NewspaperWoo Brands
- NewspaperStripe Setup
- NewspaperModal Popup
- NewspaperPayPal Setup
- NewspaperFlex Block Settings Guide
- NewspaperHow to setup the Contact Page
- NewspaperAdd Cryptocurrency Price Ticker Widget
I am sorry but I do not understand.
I’ve put it as simple as I can!
On fresh WP installation with any other theme I do not face any problem. They install and work.
This theme on the other hand, I upload it, press activate and I go the error I’ve listed above. Tried a few times and I can reproduce the error every single time.
Not only when I press activate the theme but also when I preview the theme.
The second part is since I can’t get this theme working, I am asking if I can cancel the purchase and buy the NewsPaper that I already own for another project, tested and works as should.
Thanks!
Hello!
1. You can set nofollow, noopener or noreferrer.
2. Please make sure your settings are done as in this documentation: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/ and you have the latest version (11.3.2) of the theme, plugins and all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Disconnect your instagram and facebook, please execute these steps:
1. disable TagDiv Composer and tagDiv Social Counter
2. uninstall(delete) TagDiv Composer and tagDiv Social Counter
3. clear cache (if cache plugin exists)
4. install TagDiv Composer and tagDiv Social Counter
5. activate TagDiv Composer and tagDiv Social Counter
6. clear cache (if cache plugin exists)
Reconnect the instagram and facebook account again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
Hello!
Please make sure you have the Standard Pack plugin installed and active.
Let me know the results!
Thank you!
Yesterday I transferred my host from WordPress to cpanel and also purchased and activated the ssl certificate. I also installed and activated the really simple ssl plugin. But now my tagDiv composer plugin is disabled. I think the problem is the transfer of hosts and ssl. Because I got the following error message.
This site can’t be reachedThe webpage at https://balkhab.com/wp-admin/post.php?post_id=560&td_action=tdc&tdbTemplateType=page&prev_url=%2F%2Fbalkhab.com%2F might be temporarily down or it may have moved permanently to a new web address.
ERR_HTTP2_PROTOCOL_ERROR
Also, the tagdiv composer plugin does not display its features correctly in the admin panel
It is displayed in the form of cluttered code and I can not do anything
Hello!
First of all, please make sure that the plugins and the theme are up to date. Also, check if the required plugins are installed and active.
If you use default templates, please install Standard Pack plugin.
Please check this article: http://net-informations.com/q/mis/reached.html
Hope that helps you!
Thank you!
I just purchased the Newspaper theme and when I try to install the plugin through the WordPress dashboard, I get the following error:-
Installing plugin from uploaded file: Newspaper.zip
Unpacking the package…
Installing the plugin…
The package could not be installed. No valid plugins were found.
Plugin installation failed
My wordpress version is 5.8.2.
Please advise what the problem us.
Hello Daniel!
Let me explain you which options of mobile versions are:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ ; https://forum.tagdiv.com/mobile-theme-introduction/
A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you do not need Mobile Theme layout, then you can uninstall it and use other mobile version.
Hope that helps you!
Thank you!
Hi,
As the title says “There has been a critical error on this website. Please check your site admin email inbox for instructions.” I have a fresh domain with fresh WP installation, I had the NewPaper theme installed temporarily from my main site but I wanted to get this theme instead for this site. I have uploaded the .zip from within WP but the moment I press Activate my site goes down!
I had to delete the theme via FTP in order to access my site again.
I tried 2nd time only this time I pressed preview and voila the same error “There has been a critical error on this website. Please check your site admin email inbox for instructions.”
My server is being hosted on debian 11/myvestacp/php 8.0.
I do not face problems with NewsPaper or any other theme that I have tested!
In case this can’t be fixed, can I change my license to NewsPaper that I know it works?
I have 2 licenses. There are several differences between the versions, and I have some difficult to configure the second license.
1) http://www.salutetoday.info it’s ok
2) http://www.vitadacani.info has problem
First installation has, for example, 25 block shortcodes. Second installation has only 5 block shortcodes.
First installation has 10 Big Grid Flex, 12 Big Grid and 10 Big Grid Full. Second installation has 10 Big Grid Flex, 0 Big Grid, 0 Big Grid Full.
If you want I can send you the screenshots, and the keywords to access to websites.
Thank you very much.
Yesterday I transferred my host from WordPress to cpanel and also purchased and activated the ssl certificate. I also installed and activated the really simple ssl plugin. But now my tagDiv composer plugin is disabled. I think the problem is the transfer of hosts and ssl. Because I got the following error message.
This site can’t be reachedThe webpage at https://mysite.com/wp-admin/post.php?post_id=560&td_action=tdc&tdbTemplateType=page&prev_url=%2F%2Fmysite.com%2F might be temporarily down or it may have moved permanently to a new web address.
ERR_HTTP2_PROTOCOL_ERROR
Hello, Josh here. I just recently purchased Newspaper 11, and the whole point of my purchase was to use the prebuilt Newspaper Politics theme showcased here (https://demo.tagdiv.com/newspaper_politics/). Now that I’ve installed the WP theme, this specific prebuilt setup is not on the list of prebuilt options. This is my first time using a WP theme of my choosing, so I may be missing steps here. Thanks for the help!
No that doesnt work. Whatever size image I use the same issue applies. Since this seems to be a problem with your latest release, could you advise how I install an older release plse?
Hi stiven.tamlin, if you can provide some screenshots or a link will help a lot to see what problems you are facing. Maybe the problem is that the theme plugins (from Newspaper > plugins) are not installed and activated and you see shortcodes on website.
Thank you!
Hi iwebuserstudio, I just made a test on my install and for me is working https://i.imgur.com/zuqWsFV.jpg -> https://i.imgur.com/bqFuxNf.jpg please make sure that you do not have a plugin that it is interfering with the theme settings.
If the problem persist, please provide a link to your website to check from where it is coming that color.
Thank you!
Hello!
If your settings from the theme panel are missing and you use default templates, then please make sure you have Standard pack plugin installed and active.
Let me know the results!
Thank you!
Hello!
@siobhan110 If your settings from the theme panel are missing and you use default templates, then please make sure you have Standard pack plugin installed and active.
Please make sure you have the latest version of the WordPress, theme, plugins and all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Make a test, deactivate the cache plugin, clear the cache from your browser and see the results.
Let me know the results!
Thank you!
Hi, updated theme to 11.3.2 and cannot save. Please advise. System status below.
Theme config
Registration key i 48f3de97 – **** – **** – **** – 0fcd48664cab Reset key
Theme name i Newspaper
Theme version i 11.3.2
Theme database version i 11.3.2
HTTP channel test wordpress
Theme Mobile Newspaper mobile version
php.ini configuration
Server software i Apache
PHP Version i 7.4.24
post_max_size i 128M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 300
max_input_vars 8000
SUHOSIN installed false
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP Home URL i https://boricuahumanrights.org
WP Site URL i https://boricuahumanrights.org
WP version i 5.8.2
WP multisite enabled i No
WP Language i en_US
WP Memory Limit 512 MB/request
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache
U installed all plugins and found that the issue is due to composer plugin.
Any suggestions ?
I have installed your Newspaper theme on our main domain, nobowa.com.
We are about creating a new subdomain and I would like to know if the theme can be installed on that subdomain without having to acquire new license.
Thank you.
I have version 10. Doesn’t this version have UPDATE tab? All I have is 6 tabs;
welcome
Plugins
Support
Install demos
System Status
Theme panel
i have an issue with my Newspaper theme version 11 i am not able to save the settings on the Newspaper theme panel basically the page keeps loading and nothings happens and setting never gets saved.
i already cleared the webpage cache, i checked the security plugins i also Re-installed the newspaper theme but nothing changes
can you please help me out on this one.
thanks in advance
Hi, I recently installed this theme on http://www.contra-ataque.it and wanted some clarifications. Given the new Google regulations is it better to activate only AMP for posts or the mobile version of posts? Currently amp is active but I can’t change the layout of AMP and also I can’t change the layout of the mobile theme (in the image you can see how, despite different settings, the logos and colors of the demo gossip theme are present https://ibb.co/Jd5xvX4). Where can I change logo and other parameters? Moreover, with Google Site Kit I can’t get the banners in the mobile version automatically. Finally I noticed in Analytics the suffix at the end of the url tdb action=tdb ajax, what does it refer to?
Hello!
This situation appears when you are using the mobile theme plugin and the cache plugin that you have does not feature options for a separate mobile theme plugin therefore do not know when to deliver the mobile version and when to deliver the desktop version.
We tested with our theme the WP Super Cache and with the settings from our guide this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope that helps you!
Thank you!
Hello Karin!
If your settings from the theme panel are missing and you use default templates, then please make sure you have Standard pack plugin installed and active.
Thank you!
Installing Plugin: tagDiv Composer
Downloading installation package from https://cloud.tagdiv.com/td_plugins/td-composer/5496ac087ca179a9788dadb779dbc160/td-composer.zip…
Unpacking the package…
Installing the plugin…
Could not create directory. /home/insysdne/public_html/wp-content/plugins/td-composer/
Plugin installation failed.
I am unable to install the plugins again.