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Anamaria
tagDiv Staff

Hello,

Please deactivate the tagDiv Composer plugin, delete and re-install it again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc

Let me know the results!

Thank you!

bandmill
tagDiv Member

Tried to downgrade to previous version. Installation (theme AND plugins) went well, but the site is still broken 🙁

bandmill
tagDiv Member

Currently I´m trying manually (via FTP) install the plugin.

Bettina
tagDiv Staff

Hello!

It seems that you have a default post template. A workaround there is to install a cloud template or to write a CSS custom code to change the color there.

Thank you!

bandmill
Participant
#0

Hi, just installed version 11 and I can’t seem to get TagDiv Composer installed/activated properly. Downloading lasts really long and when it finally dloads and activates, it is not working properly and my site looks terrible 🙂

See picture 1
This is somekind of Ajax-error?
And this is how my site looks...

Thanx for any help!

topmagazin
Participant
#0

Hey there,

after updating to v11 the images on the “team widget” are not showing anymore. They are showing in backend (when editing with td composer) but not on frontend.

All plugins are up to date. I already deleted TD Composer and did a fresh download and install.

See: https://bit.ly/3vxTXWe

Your help is appreciated.

Bettina
tagDiv Staff

Hello!

Please make sure you have the latest update of the theme and you have installed TagDiv Shop. Then, you can add this element : https://www.screencast.com/t/cv7zZS1LqN2 in Composer for showing products.

Thank you!

Anamaria
tagDiv Staff

Hello,

Usually, this problem when the mobile theme is displaying on the desktop, then you have a cache conflict, the plugin for the cache that you are using do not recognize the mobile and desktop cache. We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please ask your host if it has a cache plugin installed.

Let me know the results!

Thank you!

Hispanic L.A.
tagDiv Member

This is apparently caused by the plugin tagdiv Composer
If so, deleting it and replacing it may help? Where can I download the plugin to reinstall it?

Bettina
tagDiv Staff

Hello!

I’m sorry, but I really do not understand which design you want because that one is a shop page. Let me explain which options you have:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: https://forum.tagdiv.com/the-mobile-theme/

If you want a responsive version for your mobile version, then you should uninstall the Mobile Theme plugin which has its own templates and your responsive version will appear automatically.

Thank you!

byteblock
tagDiv Member

Failed to update

An error occurred while updating Newspaper: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions. images/admin-panel/logo-panel.png, images/no-thumb/medium_large.png, includes/wp-booster/wp-admin/images/plugins/plugins-installed-success.png, includes/wp-booster/wp-admin/images/plugins/visual-composer.png, includes/wp-booster/wp-admin/images/plugins/tagdiv-amp.png, includes/wp-booster/wp-admin/images/plugins/invoice.png, includes/wp-booster/wp-admin/images/plugins/cloud-templates.jpg, includes/wp-booster/wp-admin/images/plugins/standard-pack.jpg, includes/wp-booster/wp-admin/images/plugins/social.png, includes/wp-booster/wp-admin/images/plugins/rev-slider.png, includes/wp-booster/wp-admin/images/plugins/success.jpg

  • This reply was modified 5 years by byteblock.
Vlad S
tagDiv Staff

Hello!

That you will be able to achieve by using Revolution Slider plugin as you can see here: https://forum.tagdiv.com/how-to-install-revolution-slider-v5/

Newspaper Theme does not offer this option.

Thank you!

Warren1
Participant
Categories - topic
#0

Hi, we’ve installed Newspaper theme with the prebuilt ‘magazine-pro’ setup. We see that when posts are tagged it doesnt show the post. Any ideas?

Sp3ke
tagDiv Member

I’ve just installed the update and all looks good for us.

alex4984191
tagDiv Member

All required plugins are installed.
I uninstalled them all and reinstalled.
Cleaned the cache (and disabled the plugin cache for reliability)
Nothing changed.
On some pages, shortcodes do not work at all (https://tripfox.ru/map/)

Bettina
tagDiv Staff

Hello!

It seems you have an uninstall plugin missing (search also about Standard pack plugin).
So, please make sure you have all TagDiv plugins installed and activated.
If you are sure you have all plugins active and installed, then please clear your cache and try again.

Thank you!

Bettina
tagDiv Staff

Hello!

Please take a look in our documentation here:
https://forum.tagdiv.com/how-to-install-revolution-slider-v5/
https://forum.tagdiv.com/import-revolution-sliders-on-demos-prebuilt-websites/

Hope that helps you!

Thank you!

Jia
tagDiv Member

Hi,

I first deleted the amp and mobile theme plugin.
This is how my mobile site look. And this is how I want it. I created this layout after deleting above two plugins. https://imgur.com/iQ3ebZ7
.
Now after creating this, I re-installed above two plugins and it is showing me the “exit mobile version” page, after clicking on this button then it is directing me to my mobile layout which I have created it after deleting above two plugins. https://imgur.com/Sl77guo
.
Now, I’ve deleted the mobile theme plugging, but amp plugin is ON.
This is how my site looks. https://imgur.com/4zGqf16
the layout is distorted.
.
I want to remove “the exit mobile version” page before directing me from home page to another page. And I want my site to look like this. https://imgur.com/iQ3ebZ7
.
I’ve followed every article and video sent by you but unable to see the result. Please help!

Anamaria
tagDiv Staff

Hello,

Please deactivate the tagDiv Composer plugin, delete and re-install it again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc

Let me know the results!

Thank you!

furanzu
tagDiv Member

Hi Calin,

Thanks for the suggestion!

In the end i installed back the classic editor of WordPress and use that instead of the block editor. It works fine this way. 🙂

Thanks again!

Onqanet
tagDiv Member

Hi,
It is frustrating that didnot get any message still now. I was waiting for long time from last friday. But not get any solution from your end even not only any single message. So I decide to reinstall the them. After installing the theme, I got 404 error where edit the Cloud Templates using tag div composer. page not found. Here is the url – https://dailygpost.com/image/Clipboard.jpg . can you please look into this matter because really I need help from your end. Waiting for your response.
Thank you

sabatransindo
Participant
#0

Hi i just installing my site and installing is ok, but i want edited my homepage using TagDiv Composer, but if i add element wont working and drag drop element same, please help, my site is sanetnews.com

Jia
tagDiv Member

Hi,

I am following this video

As per the video, I’ve deleted amp and mobile theme plugging.
.
I’ve now created a page in the same manner https://imgur.com/8uRb75U.

After creating a mobile page from tagDiv composer, do you want me to now install amp and mobile theme plugin?

Anamaria
tagDiv Staff

Hello, David

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Better deactivate the mobile theme plugin and see the results, and assign the mobile page for page, like this => https://www.screencast.com/t/lektAhyjd
Also, clear your cache.

Hope this helps you!

Thank you!

iqiqi
tagDiv Member

Hi,

I reinstall tagDiv Composer, and it works well now.

Thanks for your help.

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