Search Results for 'install'

There is a know issue, please see this topic
– https://forum.tagdiv.com/topic/eta-on-fix-for-td-composeradmin-issue/

In some cases there were 500 errors caused by a setting in cpanel
– https://www.screencast.com/t/bTBuIp7590RX
– https://www.siteground.com/tutorials/cpanel/lets-encrypt/#How_to_issue_and_install_a_new_Lets_Encrypt_certificate_yourself
We are working to see why that setting is causing the 500 errors. Sorry again for this inconvenience.

Hi,

That would indicate a caching issue. Maybe you have a caching plugin installed or caching service provided by the hosting. Usually the cache would automatically clear itself when changes are made to the website, in order to serve fresh content. Check if you have a form of caching active, and see the settings that it provides.

Thanks

Hello,

Please also make sure you install the multi-purpose plugin found in the theme plugins section: https://www.screencast.com/t/10iUhWgHo4P

Thank you!

Hello,

Please let us know if you still need help installing the theme.

Thank you!

Hello geospatialmedia,

Ensure that you are using the latest version of the theme, installed via FTP way, remove all of the untested plugins, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your login information so we can take a closer look at it.

Thanks for your understanding!

Hi,

I believe you have installed the News Magazine demo
– https://demo.tagdiv.com/newspaper_magazine/
This demo has a condition in the custom design, the block titles are set to transparent and also the left padding is removed. This condition overrides the colors you are setting in the composer. It could be removed if needed, remove this code from the demo stylsesheet
– https://www.screencast.com/t/nZPSdF2Jn
The result will be like this
– https://www.screencast.com/t/yrXFDlli

Thanks

Hello rodrigosicone,

Unfortunately, I do not know what kind of untested plugins you have and what exactly you have made with your images, sorry! Notice that plugin for regenerate works as expected. I suggest you make a new fresh install to another subdomain for testing without any untested plugins and check the results.

Thanks for the message!

Hello,

You should also update the theme plugins after updating the theme. Please update the theme and then disable and delete the theme plugins and install them again from the theme plugins section.

The plugins do not update automatically.

Thank you!

Update by FTP, this is most recommended
– https://forum.tagdiv.com/how-to-update-the-theme-2/

Download the latest theme version (8.7.1) and try again to install it. Check if the composer and multi-purpose plugin have been updated automatically (composer – 2.1 multi-purpose – 2.0). Update them manually if they have not. Let us know.

Hi,

Those warnings seem to point to a WordPress file from what I can see. Try switching to a default WordPress theme and see if they are still present.

Make sure you install the theme properly, installing by FTP is most recommended
– https://forum.tagdiv.com/install-via-ftp/
Check the theme system status and see if all the parameters are set according to the guide
– https://forum.tagdiv.com/system-status-parameters-guide/

Deactivate all other plugins except the theme included plugins, to eliminate a plugin conflict. Let us know the results.

Thanks

Hello cityboost,

Unfortunately, the theme has no control over this section, sorry! You should install the Seo Yoast plugin because there you should find more settings for this case. Please refer to the following topic from here -> https://yoast.com/social-media-optimization-with-yoast-seo/

Thanks for the message!