- NewsmagRequirements for Newsmag
- NewspaperRequirements for Newspaper
- NewspaperFlex Block Settings Guide
- NewspaperBig Grid Flex Settings
- NewspaperWhen tagDiv Composer is Not Working
- TutorialsDefault Block Settings Guide
- NewsmagBlock settings tutorial
- NewspaperBlock settings tutorial
- NewspaperInstalling Pre-built Websites
- NewspaperHow to Update the Newspaper Theme
Actually all the theme requirements and the system status is ok: https://imgur.com/a/c2ENojO
And I don’t have any plugin other that the ones the theme install:
https://imgur.com/a/mZPW3si
Please help!
Hello,
Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/ you can try to double the wp memory limit, and please make sure you do not have a plugin conflict.
Hope it will help you!
Thank you!
Hi,
Usually when this problem appears what you need to do is to double the wp memory that is alcoate for the website.
We recommend to set it on 256MB, if you already have it at 256 then double it.
-> https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hello @tagdivnp!
Check the theme requirements here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hello,
Make sure you deactivated the non-tested plugins with the theme before installing the td composer. It could be from a plugin conflict or settings: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Check the requirements here: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hello,
In tagDiv Composer, there are almost all the features of the theme and when you disable the plugin, it’s like using a default theme without customizations and feature options.
It is also recommended that the theme not be used on a shared server, but on a dedicated one -> https://forum.tagdiv.com/requirements-for-newspaper/ because it needs a bit more resources than a default theme.
Now if you say that the problem only appeared with the update, then I suggest you make a backup and set the previous version to see if the site returns to normal.
If it returns to normal, it means that something from the new update affects you, in which case we would like to investigate this situation.
Thank you!
Hello,
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please double it and check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also make sure that you are using SSL and you have a good bandwidth, the one from our server is 1GB/s and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png or from backend -> https://www.screencast.com/t/wekHmc7kJ8J
Thank you!
Hello,
Please let me know what host you have.
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Please check this topic with the same error https://forum.tagdiv.com/topic/err_http2_protocol_error-on-go-daddy-hosting/
Thank you!
Hello,
Please make sure you have the last theme version 12.1 and wordpress 6.2
Also, please if you have extra plugins installed and activated, please do a test only with tagdiv plugins and check the requirements https://forum.tagdiv.com/requirements-for-newspaper/
Also, please provide more details about your issue
Thank you!
Dear Tagdiv Team
I need your little support regarding my Newspaper theme (website) optimization using WP rocket and imagify plugin could you please setup these plugins as per your theme (newspaper) requirements I have tried already but i am confused I also got help through my developer but he also failed to applied 90+ mobile speed on this theme so please setup these plugins as per your theme requirements because you know very well that which criteria is required for these plugins to getting the maximum score of optimization I also got some help using this link (https://youtu.be/nNA-fdr7amg) but I afraid to apply these settings. I will give you my wordpress dashboard username and password after you can setup these plugins as per your requirements. thanks
My Website: The Civil Engineering
Current Optimization Speed: On Mobile (69%) on Desktop (99%)
May I ask for the logs of the theme or any other specific requirements?
Hi,
Please make sure you have the latest version of the theme, 12
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Also, please check this guide about deny code https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ ->
Please do a test using only tagDiv plugins and try to open the WP Editor.
Please check the console https://imgur.com/bRYwbvE if you have any errors when you try to open the wp editor, maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Thank you!
Hello,
Please make sure that all theme requirements were set as in our guide https://forum.tagdiv.com/requirements-for-newspaper/ you can try to double the wp memory limit, and please make sure you do not have a plugin conflict.
Here is an article about how to fix this problem:
There has been a critical error on your website.Also, please check the permalinks and re-save them -> https://i.imgur.com/MQPtVzl.png
Also, please let me know if you use WordPress.org or WordPress.com -> https://wordpress.com/support/com-vs-org/
Hope it will help you!
Thank you!
Hi,
Usually, this problem can be if there is enabled a restriction from the host, or if there is a custom code set in htaccess.
Also, you need to be sure that the theme requirements are set at least as in our guide, if you already have 256MB for the wp-memory limit, please double it.
Also, here is a guide that can help you: How to Fix the 403 Forbidden Error in WordPress
Thank you!
Hello,
Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please double it and check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also make sure that you are using SSL and you have a good bandwidth, the one from our server is 1GB/s and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png or from backend -> https://www.screencast.com/t/wekHmc7kJ8J
Thank you!
Today I bought the WP theme Nespaper. It does not meet my requirements. I would like a refund
Thank you
Hello,
I replied to you by email and you said that the problem is solved, after you set the requirements.
Have a nice day!
Hello
Habe have sent three emails to support about helping with custom design for a single post template using your current template moduals with the intructions and requirements.
They have gone un answred. This is obviusly something I really want and willing to pay the price for it. However, no one seems to get back to me
Hi,
Please make sure you have the latest version of the theme, 11.5.1
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Also, please check this guide about deny code https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ ->
Please do a test using only tagDiv plugins and try to open the WP Editor.
Please check the console https://imgur.com/bRYwbvE if you have any errors when you try to open the wp editor, maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Thank you!
I read that the mod_substitute module default configuration can cause a timeout error on TD Composer when loading larger pages. As I was building a website I started to get the error, at the time I was not aware that this error was somewhat common based on your host settings.
Is there anyone here that can perhaps help me avoid receiving this error? According to a post on tagdiv, they recommend the information on this post.
https://forum.tagdiv.com/requirements-for-newspaper/#td-mod-substitute
In some cases, the mod_substitute module default configuration may cause a timeout error on TD Composer when loading large pages. To fix this you have to add the following lines in the .htaccess file located in your website main folder:
.htaccess
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
Has anyone done this? If so, do I just need to simply copy that code and add on .htaccess?
I also have this notification on the System Status
Apache mod_substitute module is active on your server – Its default configuration may cause a timeout error on TD Composer when loading large pages. For more details please check our documentation
Feedback would be appreciated.Thanks
Hello,
Please make sure your theme and plugins are installed correctly, also, you can try to reinstall the theme and plugins
-> https://forum.tagdiv.com/install-via-wordpress/
-> https://forum.tagdiv.com/install-via-ftp/
Also, please make sure you do not have other extra plugins activated during the installation, as this may interfere with the installation process.
This is a video on how to install a prebuilt website https://www.youtube.com/watch?v=ezaaE2VP7V8
Also, please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all lower requirements, and follow all steps.
Thank you!
Hi,
Please check if the wp memory limit is set like in our guide, most of the time this is resolving the problem.
In case that the wp memory is set and the problem persist, please contact us via email at contact@tagdiv.com and please provide wp-admin and we’ll check the problem as soon as possible.
Thank you!
Hello,
As a first step you could try the suggestions from this topic
– https://forum.tagdiv.com/topic/invalid-reply-at-server-endpoint-trying-to-get-to-cloud-library/
If there is no need for modifications as the requirements guide suggests, we can take a closer look at it. Send us an email at the address contact@tagdiv.com. Please also include a link to this topic in the email.
Let us know.
Hi,
Indeed, there are some duplicate queries (our developers are informed about them), but these should not cause such problems that the website runs so hard.
Please check the theme requirements and try with php 7.4 and 8, this should provide better results -> https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Hi,
Please make sure you have the latest version of the theme, 11.5.1
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Also, please check this guide about deny code https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Please do a test using only tagDiv plugins and try to open the WP Editor.
Please check the console if you have any errors when you try to open the wp editor, maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Thank you!
