Search Results for 'tagDiv Cloud Library plugin'

Results from the Forum
Calin
tagDiv Staff

Hi,
Please disable and delete the tagDiv Composer and tagDiv Cloud library, after that reinstall them from Newspaper > plugins.
I hope this will help you!

Calin
tagDiv Staff

Hi,
Pleas activate the theme plugins!
Make sure that tagDiv Composer, tagDiv Cloud Library are enabled! (you can install them from Newspaper > plugins)
Thank you!

Bettina
tagDiv Staff

Hello!

Make sure you have the footer from homepage set as global on every page/template.
You need the Standard Pack plugin if you use the default templates. Although, we recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

For cloud templates, you can add the sidebar from tagdiv Composer. Steps:
1. Add 1 row
2. Split into 2 columns( 2/3 + 1/3 )
3. You can add whatever element you want into the second column and consider it a sidebar.

Edit the homepage with the TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can change the logo and the elements there.

Thank you!

Bettina
tagDiv Staff

Hello!

Please install the Standard Pack plugin if you use the default templates.
Although, we recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Thank you!

muterobert
tagDiv Member

Thanks Bettina,

I disabled all plugins except for tagDiv Composer and tagDiv Cloud Library, and did a force refresh. The issue still persists.

2zi0
Participant
#0

Hello, I have my website with the following:
Newspaper 11.4.2
tagDiv Composer 3.2
tagDiv Cloud Library 2.1
tagDiv Standard Pack 1.3

When I try to edit a page, like some properties of an element (CSS), it deletes the content.

E.g.
I create a new row inside a page, with 1 column and 1 element:
I try to modify the row padding -> whole row disappears
I try to modify the cell margin -> whole row disappears

I have a row with two columns, and the right one is sticky: it doesn’t stick. I try to uncheck and re-check the “sticky” property -> whole content disappears

I’ve tried to uninstal and re-install the theme plugins, but nothing has changed.
What can I do?

Thank you

Bartje
Participant
#0

Hello Guys,

I’m writing this down because we have some serious issues with uploading images to our website.

I think it’s good to explain the situation as good as possible.

We have a really big site containing for about 40.000+ images. Since a couple of weeks ago we’ve ran into some issues with the disk space since we didn’t used a CDN for the images. After some investigation we decided to buy the plugin ‘WP Offload Media’, which uploads existing images to Amazon S3, as well as new uploaded images.

It took a while to upload all those images but fortunately this solved the disk space issues. However, since we are using this particular plugin, we are running into some serious issues. Even at a small sized image (50kB) it takes about 30+ seconds to upload. The first thing we did is contacted the plugin developer of WP Offload Media. They did some trial and error and recorded a screen where you can see the testing:

Watch testing video

Their feedback below:

After a lot of trial and error, I believe I have now found the plugins that is causing the slow upload speed.
I'm not sure why, but if you deactivate them, the upload speed becomes less then 10s -

Kindly see the following video for comparison -
[video src="https://p-d0FK22zG.t2.n0.cdn.getcloudapp.com/items/6quZvxvA/5f33d57f-9997-4889-a141-01f241137685.mp4" /]

The plugins in questions are -
SportsPress
SportsPress voor Voetbal
tagDiv Cloud Library
tagDiv Composer
tagDiv Standard Pack

If all of these 5 plugins are deactivated, the upload speed is less than 10s.
If you enable SportsPress, it will just to 20s.
and if you also enable tagDiv, it will jump to 30s.

Unfortunately, since these are third-party plugins, what we can only advice is to deactivate them during an upload.

We really would appreciate if you guys could look into this big issue for us since it’s not possible to work with.

Looking forward to your reply and thanks in advance!

Jordy

Bettina
tagDiv Staff

Hello!

The tagDiv Cloud Library is very important for the cloud templates and to make the theme perform to a high level and to be very customizable.
Those problems you reported are in our list for investigations. Please make a test and deactivate the extra plugins (non tagdiv) which you use and let me know the results.

Thank you!

aschauhan0902
Participant
#0

Hey team,

I recently updated to WordPress v5.9.2 and Newspaper theme v11.4.2. Since the update, I am not able to install any of the plugins including tagDiv Composer, tagDiv Cloud Library, and tagDiv Social Counter. It simply shows download failed and download forbidden error.
Newspaper Theme Plugin Error

Please look into the matter asap as my site’s theme is not working anymore. (https://androidsingh.com)

Anamaria
tagDiv Staff

Hello,

Everything related to the tagDiv standard pack plugin is deprecated.
The problem has been resolved, but for the tagDiv cloud library.
Also, you can import a footer template just like the one you have -> https://cloud.tagdiv.com/#/single/footer/Footers/407

Thank you!

cnanews
Participant
#0

Good evening.
When I am trying to activate the td-cloud-library plugin the system send this message: tagDiv Cloud Library – Plugin deactivated.
This plugin is not supported by the current theme!
What can I do for that?
Thank you.-

Anamaria
tagDiv Staff

Hello,

Did you make any changes to the theme files? do you use a child theme?
Also, please deactivate, delete and re-install the tagDiv cloud library and see if the problem persists.
Also, please check if you don’t have a plugin conflict.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure you have the tagDiv plugins activated (composer, cloud library).
I can’t checked your website https://i.imgur.com/Vao8OFh.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please deactivate, delete and re-install the tagDiv plugins (tagDiv composer, tagDiv cloud library, tagDiv Social Counter) and see if the problem persists.

Thank you!

Bettina
tagDiv Staff

Hello @dennisjpitocco!

I recommend you to make a full backup and update plugins and the theme via file transfer: https://forum.tagdiv.com/how-to-update-the-theme-2/
Re-install the Cloud Library plugin and make sure you do not have some extra plugins which are not tested with our theme.
If the problem persists, then please provide more information about your issue, some screenshots or a video, so we can help you efficiently.

Thank you!

Anamaria
tagDiv Staff

Hello,

To create a contact page, please check this article and follow the steps -> https://forum.tagdiv.com/add-contact-form/, you need to have that plugin activated, and after you import a form from tagdiv cloud library will display that form.

Thank you!

be2name
tagDiv Member

Hello Bettina,
I disabled all plugins except the tagdiv ones and reinstalled the Cloud Library. The problem still exists.
So how exactly can I find out, which of the Single Template’s value exactly causes this problem? I don’t see any value named “undefined”.

Bettina
tagDiv Staff

Hello @be2name!

Please re-install the tagdiv Cloud Library. Edit an article with the TagDiv Composer and check if you have any wrong value in the Tagdiv Composer’s settings called “undefined”. If you have them please delete them.
Sometimes, the issue can be from a plugin conflict or a cache issue or something that can interfere in our theme, please check: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Anamaria
tagDiv Staff

Hello,

A simple reinstallation of the tagdiv Cloud Library plugin should be enough to solve this issue.

Thank you!

Calin
tagDiv Staff

Hi,
If I understand correctly, the problem is only for the pages that are not cached. Do you have many pages that do not need to be cached?
What I can recommend to do to improve the page speed is to set less flex blocks on pages and cloud templates, remove the ajax pagination from flex blocks, disable the google fonts, disable the standard pack (in case that is enabled and you use some elements from this plugin, those will be display as shortcodes), you also can disable the view post count (remove it with tagDiv Composer from post template) and disable the ajax view count.
I hope that doing those optimizations the speed will became better.
Thank you!

canindia1
tagDiv Member

1) This is line 48 of the functions.php file $post_id = url_to_postid(“http://”.$_SERVER[‘HTTP_HOST’].$_SERVER[‘REQUEST_URI’]);
2) Line 62 on the tdb_functions.php of the cloud library is empty.
3) This problem has been occurring for a while as shown in the log file.
4) Issue occurs immediately when tags are entered and the log file shows the two entries for the Themes functions file and the the tagDiv Cloud Library.
5) Disabling the tadDiv Cloud Library fixes the issue of being unable to copy and paste tags in WordPress Post Editor for new or modified posts.

Versions:
Plugin tagDiv Cloud Library is Version 1.9 | built on 22.12.2021.
Theme Newspaper is version 11.4.

Bettina
tagDiv Staff

Hello @SquareMediaAgency!

You can revert the theme to the previous version in Theme Panel -> Updates: https://www.screencast.com/t/Pa6vDDiivNp
Verify if you have the Standard Pack plugin.
Please re-install the Cloud Library plugin!
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Calin
tagDiv Staff

Hi,
The pro demos can be edited using tagDiv Composer. Now in case that you want to set/change an image or some elements from the sidebar, I think that you can use a plugin that create shortcodes, then you assign the shortcode in the pages and cloud templates and just adjust the content from that shotrcode. Now for this if you want you can use the widgets, the widgets can be set with tagDiv Composer by setting the sidebar widget element -> https://i.imgur.com/i352gFH.png
I think that I know what is the problem with the category, please edit the tag cloud template with tagDiv Composer -> https://i.imgur.com/j8YvKks.png click on the post loop and remove the offset -> https://i.imgur.com/dJ0iFQu.png let that filed empty.
About the problem with the categories that are display only after a few seconds. Can you please make a test using only tagDiv plugins and see if the problem persist (is possible that this problem to be related to a plugin conflict).
I hope this will help you!

Calin
tagDiv Staff

Hi,
We need some more information. The provided errors are referring that there is no HTTP_HOST for the accessed post/page/… and this is used in the cloud library.
Is this problem happening with the last theme version (newspaper v11.4.2)?
Can you make a test using the default post template?
Is the problem persisting if you are using only tagDiv plugins?
Thank you!

Anamaria
tagDiv Staff

Hello,

Did you make any changes to the theme files? do you use a child theme?
Also, please deactivate, delete and re-install the tagDiv plugins (tagDiv composer, tagDiv cloud library, tagDiv Opt-in Builder) and see if the problem persists.
Also, please check if you don’t have a plugin conflict.

Thank you!

Viewing 25 results - 926 through 950 (of 2,804 total)