Search Results for 'tagDiv Cloud Library plugin'

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Anamaria
tagDiv Staff

Hello,

What version do you use for mobile? mobile responsive version, mobile page or mobile theme?
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, so you can change the logo with tagDiv Composer, for the mobile theme plugin you can not edit with tagDiv Composer, you need to upload the logo in Theme Panel -> Mobile theme -> Header => https://www.screencast.com/t/cEh4lPyC

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

You have a header template from the cloud library and this header can be edited with the tagDiv Composer https://www.youtube.com/watch?v=ezaaE2VP7V8 -> https://www.youtube.com/watch?v=HXQQygkCCJo, with tagDiv Composer you have more options to redesign the header, compared to header style from Theme Panel, but if you want to use the header template standard, please select to “No template” =>https://www.screencast.com/t/dOKqTURR and you will see the header style, also make sure you have the tagDiv Standard pack plugin activate.

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hi,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)), as I said above.
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
I hope this information helps you!

Thank you!

Krimiwa
tagDiv Member

Hi fabioloutfi, hi vlad,

I hope it´s ok with you that I join the conversation. It seems that I have encountered a similar issue, maybe it helps solving the problem. If not I can open another ticket.

So,here´s the issue:

I can install footer templates from cloud library and can edit them right after downloading.

But later in my list of cloud templates, the “edit with tagdiv composer” option is not displayed if the template type is “footer” – with all other templates it works fine…

In the theme panels´ footer options I selected an edited cloud template.
I don´t have the basic plugin installed (and I don´t want to install it again due to page speed).

cheers, Kristof

  • This reply was modified 5 years by Krimiwa.
Anamaria
tagDiv Staff

Hello,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
When you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, if you don’t want to use the mobile theme or AMP plugin you can deinstall the plugins.

Thank you!

Bettina
tagDiv Staff

Hello!

Please reinstall Cloud Library and also TagDiv Composer plugin.
Make sure you have WordPress, theme and plugins up to date.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please try to do the steps using only tagDiv plugins and see if the problem persists, because is possible to have a plugin conflict.
Also, if you use the WPBakery for pages, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).

Thank you!

Anamaria
tagDiv Staff

Hello,

When you install and activate the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
Also, usually, the problem is from the cache plugin used, because the mobile layout will have a different design and most of the cache plugins do not recognize this and provide the mobile version for desktop (or vice versa).
Also, if you use multiple cache plugins this problem may occur.
We tested and recommend the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.

Thank you!

Anamaria
tagDiv Staff

Hello,

Seems you have the Mobile theme plugin activate, when you install and activate the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
Better deactivate the plugin and see the results.
Also, if you create a mobile page, please check if is set correctly => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hi,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Seems you have installed the Mobile theme plugin => https://www.screencast.com/t/KqhPuJV43yf. If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
Better deactivate the plugin and see the results.
Also, if you create a mobile page, please check if is set correctly => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.

Thank you!

Photoboy
Participant
#0

Composer does not work, can’t click on elements, and I get this message;
Errors at columns elements: 18(models) : 16(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)

https://www.dropbox.com/s/wyxaius71nfh2xt/Screenshot%202021-05-06%20at%2013.18.17.png?dl=0

I have these plugins all active:

Advanced Custom Fields
Akismet Anti-Spam
AMP
bunny.net
Contact Form 7
Cookie Notice & Compliance for GDPR / CCPA
Featured Images in RSS for Mailchimp & More
Insert Headers and Footers
MC4WP: Mailchimp for WordPress
Rank Math SEO
roll call (custom plugin)
Site Kit by Google
Smush Pro
TagDiv Cloud Library
tagDiv Composer 2.8
tagDiv Mobile Theme
tagDiv Social Counter
tagDiv Standard Pack
Thrive Leads
Thrive Product Manager
UpdraftPlus – Backup/Restore
Velvet Blues Update URLs
WP File Manager
WP Rocket
WPMU DEV Dashboard
Yoast Duplicate Post

Bettina
tagDiv Staff

Hello!


@webjump
Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate your issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.


@dadfi
You can not edit a default template with TagDiv Composer plugin.
Check the differences between cloud and default template here:
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-default-templates/

Thank you!

Ruthy Chiang
tagDiv Member

I’m sure that all the requirements are met, and I’ve deactivated ALL plugins except tagDiv ones and tried again,but nothing fixed. I still cannot edit page templates with tagDiv Composer. I still cannot use tagDiv Cloud Library.

Now everything is in hurry but I still cannot edit page templates well.
Now I wanna rate you one star on EnvatoMarket for this theme.

Anamaria
tagDiv Staff

Hello,

The problem is caused if you use WP Bakery for posts, unfortunately, we recommend using WP Bakery only for pages and not for posts => https://forum.tagdiv.com/how-to-use-visual-composer/
Also, if you use the WPBakery for pages, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).
Please deactivated the WP Bakery and see if the problem persists.

Thank you for your understanding!

Anamaria
tagDiv Staff

Hello,

The problem is caused if you use WP Bakery for posts, unfortunately, we recommend using WP Bakery only for pages and not for posts => https://forum.tagdiv.com/how-to-use-visual-composer/
Also, if you use the WPBakery for pages, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).
Please deactivated the WP Bakery and see if the problem persists.

Thank you for your understanding!

therealhoomans
Participant
#0

I’m unable to access the Pre-designed Templates – tagDiv Cloud Library.
The plugin is activated. I go to the menu and click add new but templates don’t load. I get this error:
“Invalid reply from server endpoint.”

Anamaria
tagDiv Staff

Hello,

Please do these steps
1. disable tagDiv Composer and tagDiv Cloud Library
2. uninstall tagDiv Composer and tagDiv Cloud Library
3. clear cache (if cache plugin exists)
4. re-install tagDiv Composer and tagDiv Cloud Library again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
5. activate tagDiv Composer and tagDiv Cloud Library
6. clear cache (if cache plugin exists)

Let me know the results!

Thank you!

djliamcontact
Blocked
#0

Hey, I just bought the Newspaper theme and I have I can’t use it.
I download it but after I do the “Fast Start Your Website” part its not allowing me to download the plugins & update them.
Its write:
“tagDiv Composer
Failed
tagDiv Cloud Library
Failed
tagDiv Social Counter
Failed
An error occurred and we could not finish the process.
Please manually update the plugins.

Vlad S
tagDiv Staff

Hello !

Last reply via e-mail is this:

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

This tdb_action=tdb_ajax is related to the infinite loading functionality, the ?tdb_action=tdb_ajax can be found in wp-content/plugins/td-cloud-library/includes/tdb_ajax.php

If the problem persists, please make a full backup to your website and please provide wp-admin login and cPanel to connect and check this problem.

Thank you !

shtv
Participant
#0

Newspaper version: 10.4
WordPress version: 5.7.1
PHP-Version: 7.4
Browser: Chrome (latest)
Installed plugins:
– tagDiv Cloud Library
– tagDiv Composer
– tagDiv Social Counter
– tagDiv Standard Pack

Hello,

When adding a new element via Composer the element is added, but not usable. When trying to delete the element, we encounter multiple errors, see https://imgur.com/a/IU09YPf

We tried to deactivate all unnecessary plugins, but the error still occurs.

Any help is highly appreciated.

Bettina
tagDiv Staff

Hello!

Do not use both page builders on the same time.
For the moment, the only solution is to shift from WPBakery to Composer.
So, I gladly recommend you to shift from WPBakery to Composer, because WPBakery is an old builder plugin.
Please check our guide to know how to shift from WPBakery to Composer: https://forum.tagdiv.com/visual-composer-tagdiv-composer-transition/

If you will use a cloud template, then you can edit the template and find in Composer an element called ” Team Member ” and some settings for that. For more information about TagDiv Composer plugin, check our documentation here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Unfortunately, there is no such element(https://test.circulaireconsumptiegoederen.nl/doe-mee-test/) in TagDiv Composer to be able to build exactly the same feature.

You can not edit a default template/CPT with TagDiv Composer plugin.
Check the differences here:
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-default-templates/
If you want to try CPT, then you can take a look here:
https://forum.tagdiv.com/custom-post-type-support/

Hope that helps you!

Thank you!

Leedr
Participant
#0

When using the Tagdiv Cloud library search plugin for our site, we would like to exclude the category landing pages from our search results. We also have an issue where if you search for say ‘Buying’ in our site – https://firstcardev.wpengine.com/. It brings up things like the Privacy policy over some of our content relating to the search.

Anamaria
tagDiv Staff

Hello, @Breinblik,

Did you use WP Bakery? If yes, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).
Please disable it, and see if the column text appears.

Thank you!

franklynsd
Participant
#0

Hello,
I am getting the message: Errors at columns elements: 1(models) : 2(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z).
It is happening for all pages and even for new empty pages.

The only active plugins are: tagDiv Cloud Library, tagDiv Composer and tagDiv Social Counter

Please help.

Anamaria
tagDiv Staff

Hello,

This page was created with tagDiv composer or did you use another page builder?
Also, if you use the WPBakery for pages, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).
Also, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you!

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