Hello,

Please let me know if you use AMP with a mobile theme plugin.
Also, please check if the AMP is configured like in our guide -> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/

Thank you!

Hello,

Edit the homepage with tagDiv Composer, scroll to footer, click on footer zone, and edit “Inline text”, as you can see here: https://www.screencast.com/t/1f5iPn2gEIna

Thank you!

Hello,

If the code needs to be set between head tags, this can be put in our theme in Theme Panel -> Analytics/Js Codes -> https://prnt.sc/10jk7fq
Also, I think that you have some settings that hide the option for the theme editor.

Thank you!

Hello,

I checked and you have a cloud template, so to have the sidebar sticky, you need to enable the sticky option in the column -> https://i.imgur.com/yNQ3ELT.png

Thank you!

Hello,

You have mobile theme plugin activated, so to assign a menu, please set it in Theme Panel -> Mobile Theme -> Header -> https://i.imgur.com/umTPFTr.png

Thank you!

Hello,

Unfortunately, for what you want to achieve the only solution is to select each author from the single post template, when creating the post -> https://i.imgur.com/RDjc7N0.png

Thank you!

Hi,

Please provide some screenshots and the link to your website.

Thank you!

Hi,

Did you have created a mobile page? We can take a look so, please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel login

Thank you!

Hello,

You need to set another custom field here https://i.imgur.com/IauF2hM.png to display other field.

Thank you!

Hello,

You can use this custom code css
.tdb_single_content .tdb-block-inner > p:first-child
{
font-family: Lato!important;
}
Set the code in the theme panel -> custom code -> custom css.

Thank you!

Hi,

Today one colleague will investigate. Please be patient!

Thank you!

Hello,

Please provide more details, like what version of the theme you have, php version.

Thank you!

Hello,

To change the menu, you need to edit the page with tagDiv Composer, because that menu is a page and set it the element called Modal Popup -> for example
https://app.screencast.com/N5eBgaFCyQDpC

Thank you!

Hello,

1. You can import a blank template from tagDiv Cloud Library -> https://i.imgur.com/9j25KDn.png -> https://forum.tagdiv.com/footer-templates/
2. Usually, the color and image are set on the row, so please edit and select the row and go in the tab https://i.imgur.com/iqpxjpt.jpg -> https://forum.tagdiv.com/topic/background-color-of-the-main-menu-be-changed/ please check each row/column/zone and delete the background color -> https://i.imgur.com/1M6tOtL.png.

Thank you!

Hello,

I’m glad. Please let us know if you have other questions.

Have a great day!

Hi,

As I said, for the mobile theme you can customize it from Theme Panel-> Mobile Theme -> footer => https://i.imgur.com/7ABDfSe.png You can’t edit it with tagDiv Composer.
I think that you have there also, a mobile page, and for this you need to convert the header/footer -> https://www.screencast.com/t/HrjOBNayd please check this video https://www.youtube.com/watch?v=SpGkOnJeNZY and disable the mobile theme.

Thank you!

Hello @Vladi,

I recommend using our page builder, tagDiv Composer because the WP BAKERY is no longer compatible with the theme.
Also, you can download it from here https://we.tl/t-sOwgZNoQYy

Thank you!

Hello,

Please note that we try to answer as many topics as possible (support hours (GMT+2) are from Monday to Friday: 8:00 AM – 5:00 PM).
https://forum.tagdiv.com/newspaper-theme-support/
Also, my colleague will investigate the issue.
Also, you have 500 error https://www.plesk.com/blog/various/wordpress-500-internal-server-error/#:~:text=One%20of%20the%20most%20common,server%20%2F%20PHP%2DFPM%20service. please check this guide and try the steps.

Thank you!

Hello,

Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/

I hope this helps.

Thank you!

Hello,

You can add only the image and the author name, if you want you need to add this in the theme files.

Thank you!

Hello,

If you don’t want to have a featured image, then you can hide it in the tab mega menu -> https://i.imgur.com/p4f5Kog.png

Thank you!

Hello,

You can set a featured image for each post, like this -> https://forum.tagdiv.com/featured-image-or-video/

Thank you!

Hi,

If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

Hello,

Please edit the file td_instagram.php in this path td-composer/legacy/common/wp_booster/td_instagram.php and remove https://i.imgur.com/Mg9DE3w.png “comments_count,like_count” line 655

Thank you!

Hi,

So, do you use a plugin for authors? You can create an Author Template, and use custom fields if you can; and then you can display them using custom field -> https://forum.tagdiv.com/custom-fields-support/

Thank you!