- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
- NewspaperHow to Update the Newspaper Theme
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- NewspaperRequirements for Newspaper
- NewspaperHow to Make the Site Faster
Hello Support!
Just when I thought that this was the best theme ever I encountered the dreaded Error at rows Tag Divi composer issue.
It began all of a sudden, like it was okay in the morning when I was setting up some cloud templates and in a few hours I faced the issue.
Because of the excellent forum resources here at Tag Divi I checked most of the strings on this topic. Included the most recommended ones by you guys, the support.
https://forum.tagdiv.com/topic/error-editing-a-cloud-template/
https://forum.tagdiv.com/topic/gray-page-tagdiv/
https://forum.tagdiv.com/topic/td-composer-opens-a-blank-screen/
Disable plugins
Since this theme has almost everything I need I did not add many extra plugins, the ones that were added were from the recommended list by the authors.
Anyhow I disabled all the extra plugins and that did not help.
WP super cache setup
I set it up as recommended and later disabled it and that did not solve the issue.
System status green
This had been done as soon as the theme was installed, As you can see from the screenshot
http://prntscr.com/li4zfl
Everything is green except Wp super cache which has been disabled on purpose.
HtAccess fix
As recommended
https://forum.tagdiv.com/topic/gray-page-tagdiv/
Added the code at the beginning of the file and did not help.
Other things
Tried in incognito mode
Problem happens when I try to create a new template and even when using the tag divi composer for a new page. This is a blank page so the issue cannot be because of something on the page.
I have another newspaper theme setup where everything works okay. 🙁
My developer and I have been trying to sort this out for a week and are at our wits end.
I know every issue is important but if I cannot make this work I’m sure to lose my job. 🙁 🙁
Please help me out
Regards
Ups, I forgot to clear cache, I am sorry.
The file that you gave me is work, the 404 template, archive template, attachment template, author template, search template and tag template is not resetting right after I make change on theme panel. Nice, the template reset bug now is fix with that file. Please delete my comment above me hahaha. sorry my mistake. 🙂
Thank you very much. 🙂
Hi. I’ve done uploading the theme on the FTP and clear cache. But it’s still the same. Can I get your email support so that I can send an email.
hello, excuse my english I use a translator.
I updated the template from 4.5 to 4.6 and the same happened to me
thumbnails disappeared, use a cache plugin in some browsers worked and in others not and when updating the browser was left without seeing the thumbnails, to correct the problem I had to return the template to the previous from 4.6 to 4.5. and everything was back in order, I will also wait better for there to be a solution.
But when cleared the cache it seems fine, But the mobile theme is not working.
Dear Sir,
I used Articles Ads to show some banner on inline post but some post can not showed event though I cleared cached and tried again. Other posts are ok.
Could you check for me ?
My ads: https://imgur.com/a/RUbmMMj
Some post is not show:
https://tuhocmmo.com/10-ung-dung-kiem-tien-tren-dien-thoai-2018-uy-tin.html
https://tuhocmmo.com/dung-bo-lo-top-10-mat-hang-ban-online-chay-nhat-nam-2018.html
https://tuhocmmo.com/huong-dan-kiem-tien-tren-mang-mmo-tong-quan-va-chi-tiet.html
Thank you Sir
Hello axehorde,
1)Here -> https://www.screencast.com/t/xWgKo1g6zK is talking about category tag which can be enabled/disabled from Theme panel, from here -> https://www.screencast.com/t/U3FauJxUPWcs
2)Unfortunately, the theme does not have any such an option that allows you to change the article title size for that section and for that element, but only if you will use some custom CSS code. Try the code below and place it in Theme panel -> Custom CSS area.
@media (max-width: 767px){
.td-big-grid-post.td-small-thumb .td-big-grid-meta .entry-title {
font-size: 13px;
}
}
The result is here -> https://www.screencast.com/t/VDJtFzc6pu
3)Unfortunately, it’s not possible this thing for that element, sorry! You need to check another slider element like iOS Slider if you like. Check it here -> https://demo.tagdiv.com/newspaper/ios-slider/
4)Sorry, but this functionality is made by JS and if you want to change it you should edit that core file. If you are not aware of the steps which are needed to take in this case, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
5)This is an example of our demo from here -> https://www.screencast.com/t/4ZvUdaclDiK It seems to look similar to your example.
6)I have checked your website and the Ads seems to work as expected at the first time -> https://www.screencast.com/t/gVyoKpink Clear all the caches and check the results. Also, provide some useful screenshots of the problem.
7)Please provide some useful screenshots with the problem so I can take a closer look at it.
Thanks.
ok this is very strange. When not logged in another layout is shown. When logged in the correct cloud template is shown.
I thought its a cache issue – but its not. i used a 100% fresh browser and deactivate wp-rocket – nevertheless, after logged in the issue appears, since than the Cloud template “Layout einzelner Artikel Lexikon” is shown.
So in fact i have 2 issues now – 1. why another layout is shown when logged in and 2nd the paragraph issue.
I would like to send u a login but here is no private option in this support forum – so how do i send you a login?
Hi,
So the website is loading slow? Check in the browser inspector console if there are any errors or resources that are not found (404), also test the website with online tools and see what can be improved.
There are some guides here in the forum regarding speed optimization, you could read them and try what is suggested
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
Thanks
Hi,
The problem is from the Total Cache plugin, please deactivete it and try the WP Super Cache.
Thank you for your understanding.
Hello llubbo,
Ensure that you are using the latest version of the theme installed via FTP way, clear all the caches and check the results. If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Also, check all the theme’s requirements to be respected with our guide from here -> https://forum.tagdiv.com/newsmag-requirements-for-newsmag/
Thanks for your understanding!
Disable the lazy load elements.
Resave the menu, resave the widget.
Resave permalinks.
In Chrome, hit F12, then click-hold refresh to ‘clear cache force refresh.’
All that is good starting point. :-0
Hello gospelminds,
Check your plugins and remove all of these which are not tested with our theme. Clear all the caches and check the results. If the problem persists, please provide such an image with the error.
Thanks.
Hello mbesix0,
Please download it again because the issue has been resolved. Clear all the caches and check the results.
Thanks.
I started to dig deeper as this code and clearing all cache on my side and the websites side didn’t change the colours.
I used google to cross reference this strange css var code I noticed. What it stated as I found photos was if a var code didn’t match up it would return transparent.
.tribe-events-list-widget .tribe-event-featured {
--featured-event-bg: #7859a5
}
This is what I used to fix the problem.
Hello thalesbrandao,
Yes, there is a new update available for Newsmag on Theme Forest. You need to be logged in to your TF account, download the theme and re-update via FTP way on your website. Clear all the caches and check the results.
Thanks for your understanding!
Hello melovillareal,
Please download again the theme’s packet from Theme Forest and re-update again your theme. Clear all the caches and check the results.
Thanks for your understanding!
Hi,
First please re-save the permalinks.
If is not working please try to deactivate all plugins that are not tested with our theme https://www.screencast.com/t/oZYW3ylY0V , clear all cache.
Please make sure that you have the last version of theme ( Newspaper 9.1 ), if you don’t have it please update the theme.
Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
Thank you.
Hi,
First please re-save the permalinks.
If is not working please try to deactivate all plugins that are not tested with our theme https://www.screencast.com/t/oZYW3ylY0V , clear all cache.
Please make sure that you have the last version of theme ( Newspaper 9.1 ), if you don’t have it please update the theme.
Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
Thank you.
-
This reply was modified 7 years by
Calin.
Wow, I couldn’t look at the old posts because of my lack of internet at home. Thanks for informing me about this. So there is no problem at my side. I tried everything after the update. I tried to look console messages, tried to disable AdSense, tried to regenerate images, tried to purge cache in Cloudflare, looked for the changed files from 4.5 to 4.6. Anyway, we have to wait for some time I guess. Thanks 🙂
Hello,
Here are the system settings:
php.ini configuration
Server software i Apache
PHP Version i 5.4.45
post_max_size i 128M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 120
max_input_vars 10000
SUHOSIN Installed SUHOSIN is installed – it may cause problems with saving the theme panel if it’s not properly configured. You have to increase the suhosin.post.max_vars and suhosin.request.max_vars parameters to 2000 or more. To see how you can change this please check our guide here.
suhosin.post.max_vars 10000
suhosin.request.max_vars 10000
PHP extensions
mbstring available
GD library available
WordPress and plugins
WP Home URL i http://www.baletromania.ro/wpbalet2019
WP Site URL i http://www.baletromania.ro/wpbalet2019
WP version i 4.9.8
WP multisite enabled i No
WP Language i ro_RO
WP Memory Limit 256 MB/request
WP_DEBUG False
Caching plugin No caching plugin detected – for best performance we recommend using WP Super Cache
Thanks for your help thus far!
Unfortunately, the problem still exists. I have WP Super Cache turned off. Does that need to be on in order for this to work? I ask this, because I just recently turned it off to utilize the 7 Day Post Sorting feature. Since then, I have been having trouble with the Youtube API. Would you recommend I use another method if available?
Thanks Again!
Hi,
If I understand correctly you say that you try to do this settings https://www.screencast.com/t/8pAO9xtl622F , and the TD Composer don’t make the changes?
If is so please provide a link were I can Inspect your News Ticker in your website, in this way I well be able to give you the proper answer.
Also you can try to clear all cache.
Thanks.
Hi eran@razgamliel,
First please clear all cache and force refresh the website, and check again, if the problem is still there please check the Requirements for Newspaper
If the problem persist please try the below steps:
Please go on themeforest and login with your credentials and get the theme with all files:
What’s included in the Newspaper theme package -> https://forum.tagdiv.com/whats-included/
After that please deactivate the tagDiv Composer and go in theme file and delete it
( you find the plugin in wp-content>plugins ) ,after that install the new tagDiv Composer.
Let us know how it works.
Thank you for your understanding.
Hello,
I have made some tests on my side adding the YouTube API for in this case and it seems working fine, as you can see here -> https://www.screencast.com/t/J1vMlBUOA -> https://www.screencast.com/t/v1bYgfLD
Clear all the caches and check the results.
Thanks.