- NewspaperHow to use the Flex Blocks cache option
- NewspaperCache plugin – install and configure
- NewspaperWP Rocket and Newspaper Theme: Optimization Guide
- NewspaperFlex Block Settings Guide
- NewspaperGeneral Options that May Interfere with the Newspaper Theme
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspaperAutoptimize Plugin – install and configuration
- NewspaperHow to update a plugin
- NewspaperCloudflare (CDN)
- NewspaperFacebook Share
- NewspaperVideo Playlist
- Newspaper7 Days Post Sorting
- NewspaperAjax View Count
- NewspaperTop bar templates
- NewspaperHow to Update the Newspaper Theme
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- NewspaperRequirements for Newspaper
- NewspaperHow to Make the Site Faster
Hello slashedbeauty,
If you do not have the latest version of the theme please try to update it via FTP, clear all your caches and test it again and check the results. This type of issue was solved in the latest updates.
Thanks for your understanding!
Hello paulevo,
There was a conflict between Mobile theme plugin and SEO By Yoast plugin. Try to delete the mobile theme plugin and install this version: http://cdn.tagdiv.com/wp-content/uploads/2016/09/td-mobile-plugin.zip clear all caches then test the site again.
Let us know ho it goes.
Thanks!
HI
I’ve checked your site and Instagram widget works fine now: http://screencast.com/t/Xd3y8cnoIf If you want to display more photos just change the row and column number from block settings: http://screencast.com/t/xfr2Vf6NUKI
Social Counter updates the infos at every 3 hours and the numbers displayed there may be a bit inexact. Also if you’re using a plugin for cache the update time may be bigger. Try to clear all caches then test the site again.
Thanks!
Hello Raul007,
Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme and rule out any conflicting plugins. Also, if your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your smart list so we will be able to provide a more accurate response. Provide the link of this topic so we can easily identify you.
Thanks for the message!
Hi
There was a conflict between Mobile theme plugin and SEO By Yoast plugin. Try delete the mobile theme plugin and install this version: http://cdn.tagdiv.com/wp-content/uploads/2016/09/td-mobile-plugin.zip clear all caches then test the site again.
Let us know ho it goes.
Thanks!
Hi
Please make sure that you to a clean install for the theme and best ways is via ftp: https://forum.tagdiv.com/newsmag-install-via-ftp/ Before that install process deactivate all plugins, except Visual; Composer, and after the install is complete clear the caches and reset the cdn if you’re using.
Let us know how it goes.
Thanks!
Hello rfdempsey,
1) You will have to add the 1 value at the excerpts section.
2) Please try to regenerate your thumbnails using the Force Regenerate & Regenerate Thumbnails. clear all your caches and test it again.
Hope this helps and let us know how it goes!
Thanks for your message!
Hello,
I have tested your site on Firefox and it seems that only the background disappears. http://screencast.com/t/fw55kqbkDk the icons are intact.
Please disable all plugins except visual composer. clear cache and reset cdn files if you use it. Then test your theme on Firefox again. There could be a plugin conflict affecting the layout on particular browsers.
Thank you!
Hello nuthan,
If you do not have any caching plugin installed on your side, you will have not cache memory. This menu item is available only for our demo preview. If you have downloaded the default demo on your side, you will have to create your own menus from the panel.
Thanks for your understanding!
Hello planetcappe,
I have tested on my side and everything work as properly. Please keep in mind that our theme has fully tested and we have not encountered any bad reports in this regard until now. Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. (we will need to disable all the active plugins so we can test the theme only with required plugins) Before this, please try to clear all your caches and server caches if you have this. If you do not have any access to your server configuration, request to your hosting provider to clear this and test it again. Also, please provide the link of this topic so we can easily identify you.
Thanks for your understanding!
Try deleting via FTP.
Clear all caching if used by site/plugin/CDN.
Clear your web browser cache/history.
Resave permalinks.
Clear transients with wp-optimize.
Hello there,
I’ve been having some difficulties with the mobile version after the update, I’ve searched and tried many suggestions but no luck.
I have
Wordpress: 4.6.1
Newspaper 7.4 [installed via envato toolkit]
Visual comp: 4.12.1 [manual install]
Social counter: 4.1 [manual install]
Slide rev: 5.2.5.1 [manual install]
Speed booster: 4.5 [activated, however, in theme panel system status it say’s it’s deactivated due to a number of other plugins]
Currently my website is in the default mobile version. When I install the latest mobile plugin the site is unusable and you can only see the following error message.
wp booster error:
td_api_base::mark_used_on_page : a
component with the ID: td_remote_cache is not
set.
wp booster error:
Missing parameter: ‘file’
Fatal error : Class ‘td_remote_cache’ not found
in /home/theindianfeed303/public_html/wp-
content/plugins/td-social-counter/
td_social_api.php on line 48
If I deactivate and delete the booster plugin, but leave the mobile plugin installed, I still have the same error message.
If I install the booster but delete the mobile plugin, then the mobile website works by default style.
So, this lets me know it’s the mobile plugin.
From the forums I found a similar problem and the temporary solution was to install mobile plugin v1. When I use install this plugin, my website shows the mobile version! however, it will not load any menus on the drop down. So I have removed all and gone for default but now I can’t change the colours etc.
Any suggestions welcome
Hello Bogdan, I follow your instruction by removing both plugins, namely “Hide Widget” and “WP Subscribe”, I cleared the cache twice but the pictures from widget tagDiv Slide still ‘falling’.
As for the subscription, I think I can postpone it for now by finding other plugin.
Please advise.
Thank you.
Ok, How do I clear WordPress cache? I haven’t installed anything yet to cache.
Not sure if this question is inappropriate here, “Features” menu is missing in demo install. I don’t find it under menu option.
Thanks.
Hello nuthan,
Please ignore this message and try to install only the plugins that come bundled with our theme, clear all caches and check the results. Please notice that all the plugins which come with the theme have the own licence and must not buy anything.
Thank you for your understanding!
Hello planetcappe,
Please disable all untested plugins, clear all your caches and when all of these are disabled, please let us know so I can inspect it closer again.
Thanks for your understanding!
Hi
The theme shouldn’t request 16GB ram if the site have 500 visits, on our tests this never happen. Please check the WP Memory Limit from System Status and make sure that there is a set a high value: http://screencast.com/t/LUw3schkvYyo Also check this link for more details about updating php memory limit: https://forum.tagdiv.com/system-status-parameters-guide/
You can also try to use a cache plugin and a cdn service for a better performance and to reduce server’s load: https://forum.tagdiv.com/cloudflare-cdn/ – https://forum.tagdiv.com/cache-plugin-install-and-configure/ Consider also using the query cache to optimize queries made to database: http://dev.mysql.com/doc/refman/5.7/en/query-cache.html
Hope this helps!
Thanks!
Hello dharmeshgoyal,
Do you have some posts in Featured Category in that domain? Please give me some useful screenshots from your Category sections where I can see if you want or not posts in your Featured category. If you have not, try to add at least three posts, clear all your caches and test it again and check the results.
Thanks for the message!
Hi
This code is not generated by the theme and I assume that there is a plugin or a custom js which causes that conflict. Try to deactivate all plugins except Visual Composer, clear all caches then test the site again. Also make sure that you’re using V 7.4 of Newspaper theme and Social Counter is also update at v 4.1 which is included in theme’s path. Please follow this links to update the theme is necessary: https://forum.tagdiv.com/how-to-update-the-theme-2/ – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/ and to setup Social Counter plugin properly: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Let us know ho it goes and if the problem persist provide your site url so we can have a closer look.
Thanks!
Hi,
Please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Also check your cloudflare settings and only use these recommended ones: https://forum.tagdiv.com/cloudflare-cdn/
Thank you!
HI
Try to deactivate all plugins except Visual Composer, clear all caches, purge the cdn if you’re using then test the site again.
Let us know how it goes and if the problem persist please provide your site url so we can have a closer look at this issue.
Thanks!
Hi,
@adityakuber please try to re-create your homepage or set a wordpress blog hopmepage from reading settings and see if that shows up.
If it still does not show up, please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Then test again.
Thank you!
Hello rfdempsey,
Please try to add the value 1 and check the results. Clear all your caches and test it again.
Thanks.
Hi
Try to deactivate all plugins except Visual Composer, clear all caches then test the site again;. If the problem persist please provide more details about this issue so we can inspect it closer and get back to you with a more accurate answer.
Thanks!
Hello,
I have checked your site and saw that you have a js error in your console. Your tabs are not working currently. It’s probably a plugin conflict so try to disable all plugins except visual composer, clear cache and reset cdn files if you use it.
FOr the tab setup, you only need to create a tab element with 5 sections and add a big grid 5 to each section, then for each big grid, you need to specify a separate category from block settings. Please read this guide to learn how to filter posts inside blocks: https://forum.tagdiv.com/block-settings-guide/
Thank you!
