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webmasteramisun.com
Participant
#0

The update to 11.3.1 resulted in code appearing on our front page. We had to go back to 11.3 to get everything to work again, activating these plugins: Composer, Cloud Library, Social Counter and Standard Pack. Why isn’t the update working please? Is a higher PHP required? What else are we missing??

Beanzy
tagDiv Member

Hi,

Thanks for that idea. I found the article footer tag in wp-content/plugins-td-cloud-library/shortcodes/single/tdb_single_content.php.

When I modified that file, no change was visible. (I put <span>Hello World</span> right after the opening footer tag).

It seems that editing that file has no effect. Is there possibly some other file that’s responsible for rendering the footer tag in the bottom of article inside the td-main-content div?

Anamaria
tagDiv Staff

Hello,

The color which is set on Blockquote is the THEME ACCENT COLOR from Theme Panel -> Theme Colors -> General => https://www.screencast.com/t/KEoP35E0kK.
Also, normally if you have a Single Post Template from tagDiv Cloud Library, the color should change https://i.imgur.com/1OeB4N8.png
Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache (also from your browser) and try again

Thank you!

Anamaria
tagDiv Staff

Hello,

You can use a header template / footer template from Cloud Library, and you can customize it with tagDiv Composer => https://www.youtube.com/watch?v=HXQQygkCCJo
Also, if you use the standard header/footer from Theme Panel, so you need to have the tagDiv Standard Pack plugin, from version 10.4, this plugin is no longer required because the new demos are using cloud templates.

Thank you!

Anamaria
tagDiv Staff

Hello,

If I understood correctly, you want to have a category template -> https://forum.tagdiv.com/cloud-library-category-templates/ from tagDiv Cloud library and displayed all the posts from that category, so you can use the posts loop element => https://forum.tagdiv.com/posts-loop/ or you can use Flex Block 1 and set the filter to “Category -Current category” => https://i.imgur.com/7P99qx0.png

Thank you!

Anamaria
tagDiv Staff

Hi,

What I can suggest is to use Cloud Templates from tagDiv Cloud Library for posts/categories/header/footer,etc and Flex Blocks and Big Grid Flex, instead Block 1-25, Big Grid Full, elements from tagDiv Standard Pack.
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please try to edit the posts loop from this path wp-content/plugins/td-cloud-library/shortcodes/common/tdb_loop.php and tdb_loop_2.php

Thank you!

petitefilms
Participant
#0

Hi!

I updated to 11.3 but my website looks like it has problems. I uninstalled and reinstalled tagdiv composer and tagdiv cloud library plugs, but that did not help.

My main logo is missing, and there is HTML code where there should be material on the home page.

I took a backup before installing 11.3 and but it’s saying the backup may be corrupt as the file sizes are different than expected. So I cannot put the backup back in and I really need your help to make some corrections on this new 11.3 version.

My website is peachleafstreet.com

Many thanks

Anamaria
tagDiv Staff

Hi,

Please let me know what prebuilt website do you have installed.
Also, you can import from tagDiv Cloud Library, for header, footer, homepage, posts, etc a template, please check this article => https://forum.tagdiv.com/how-use-tagdiv-cloud-library-templates/
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.

Thank you!

Bettina
tagDiv Staff

Hello!

Please make sure you have the latest version of the PHP, WordPress, theme and plugins too(11.3).
Delete and re-install the TagDiv Composer and tagDiv Cloud Library plugin.

If the problem is still there, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Anamaria
tagDiv Staff

Hello,

The mobile page from tagDiv Cloud Library, are mobile pages.
So, please check this topic for more information about mobile versions https://forum.tagdiv.com/topic/edits-to-homepage-using-tagdiv-not-appearing-on-mobile-page/

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure you have tagDiv plugins activated (tagDiv Composer, tagDiv Cloud Library, if you use elements from tagDiv Standard Pack plugin).
It is also always advisable to back up all files and database, no matter what update you make to WordPress, theme, plugins -> https://forum.tagdiv.com/how-to-update-the-theme-2/ -> https://wordpress.org/support/article/updating-wordpress/
Also, to be able to help you efficiently, please provide more details, screenshots, link to your website to can understand the problems.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please use the header template for business from tagDiv Cloud Library https://cloud.tagdiv.com/header-template-22-business/, please check this article https://forum.tagdiv.com/header-manager/ after this you can design it as you want with tagDiv Composer
Also, you can change the color from Theme Panel -> Theme Colors -> Header https://i.imgur.com/7YN8bJM.png

Thank you!

chrisagee
tagDiv Member

solved by downloading installing and activating “tagDiv Standard Pack”

other plugins did not install and activate automatically:
tagdiv composer and tagdiv cloud library

This is a major setback for people who forget about these plugins that do not update automatically. I want my 6 hours back ;)))

RonnieMartyns
Participant
#0

Homepage Mobile From Cloud Themes

Hello wanted a help. In cloud themes there are some mobile models. So I downloaded a Mobile Homepage, then set it up. The problem was this model, which is only for mobile, also appears for computers. I would like to know if there is a way to use the mobile cloud model for mobile only and a cloud model for computer?. If there is how? How to make ?

Note: I wanted to use a mobile-specific Mobile Homepage template and a computer-specific Homepage template. I wanted the two of them apart from each other. Mobile models are on the Cloud. Help me please.

Site: atitudeevisao.com.br

willkar
Participant
#0

Hello, when i try to add a global CLOUD LIBRARY TEMPLATE for category, i get the error There has been a critical error on this website..

Ive checked the logs and this seem to be caused by composer plugin: https://imgur.com/Up3Qj3q

Please, take a look on that.

Appreciate it!

Best regards,
Wilker Augusto

Alastair Dixon
tagDiv Member

I thought the theme update (11.3) would have fixed this auto load issue as the theme changelog had this in it:

– fix: Infinite loading and internal links issue;

The autoload/infinite scroll posts error I still see is this:
/wp-json/td-cloud-library/ajax_autoload?uid=ed0efe54-3234-e3ea-8fb3-4e298d49e57f 403

And this basically stops autoloading of the next post from working about 12 hours after clearing caches.

-Alastair

jpugatch
Participant
#0

Hello,

I’m tasked with keeping our website running and am very much not a developer or IT pro so, please, be gentle.

I’m seeing notifications from jQuery informing me of code depreciations on our site (which uses Newspaper 9.7.3). According to the folks at WP Engine, three plugins they are built into the theme (newspaper, tagDiv composer, td-cloud-library) are running code that is deprecated and no longer supported. They’ve suggested we need a theme update that should contain the new security and performance update to clear these errors, but I was told by the person that developed the site that updating the theme would ‘break’ the site. I know I can test a theme update in the staging environment we have to assess exactly how ‘broken’ the site would be, but I’m not sure what exactly I need to get in order to upgrade. Do we purchase the newest version? Is there a patch for older functionality?

Any insight into this will be warmly welcomed.

Avispa Midia
Participant
#0

Hey, greetings from https://avispa.org/ . We’ve got a problem when trying to add a new cloud template for our site, the tagDiv Cloud Library doesn’t load and the message “Invalid reply from server endpoint.” is delivered. What could be happening?

-Picture of the message-> https://postimg.cc/dDVQ5MzT

We’re running NEWSPAPER 11.3. Our php version is 7.4.23 . Our WP version 5.8.1

We hope you can help us, thanks a lot!

Calin
tagDiv Staff

Hi,
For modal popup login, you can simply disable the login from backend and remove it from the frontend using tagDiv Composer https://forum.tagdiv.com/login-how-to-enable-user-registration/ after that if you want you can also comment the code from the theme files wp-content/plugins/td-composer/legacy/Newspaper/parts/header/td-login-modal.php and wp-content/plugins/td-cloud-library/parts/tdb-login-modal.php
Also for live search, all you need to do is to remove it from the cloud header with tagDiv Composer and replace it with the search form element.
Thank you!

Calin
tagDiv Staff

HI,
Your website it looks like this https://i.imgur.com/vaoFUML.png because you didn’t updated and enable the tagDiv plugins. Those can be founded in Newspaper > Welcome section or Newspaper > plugins. You need to have enable tagDiv Composer, tagDiv Cloud Library and in case that you used standard templates you also need to enable tagDiv Standard pack.
Let me know the results!

Bettina
tagDiv Staff

Hello!

Please note that Cloud library templates do not work with CPTs.
A guide for CPT you can find here: https://forum.tagdiv.com/custom-post-type-support/

Thank you!

Anamaria
tagDiv Staff

Hello,

You can use a header template / footer template from Cloud Library, and you can customize it with tagDiv Composer => https://www.youtube.com/watch?v=HXQQygkCCJo
Also, if you use the standard header/footer from Theme Panel, so you need to have the tagDiv Standard Pack plugin, from version 10.4, this plugin is no longer required because the new demos are using cloud templates.

Thank you!

Anamaria
tagDiv Staff

Hello,

If you want to have the template for posts like this template you can import it from tagDiv Cloud Library.
Also, please make sure you have set the link in Featured audio element for post => https://i.imgur.com/hkGEYMQ.png, and the post format audio => https://i.imgur.com/J1R9cXY.png and look like this https://i.imgur.com/Do61EFY.png

Thank you!

Calin
tagDiv Staff

Hi,
Blocks and Big Grid are part from the standard pack, are blocks that are not adjustable after the screen width also you do not have the possibility to edit the blocks in details. Now the Flexi Block and Big Grid Flex are the blocks that were added with cloud templates, those are adjustable on each width that you set on your pages or cloud templates, also you can full edit them with tagDiv Composer. Also you can check the documentation about those elements where are explain better the settings included:
Flex Block -> https://forum.tagdiv.com/flex-block-settings-guide/
Big Grid Flex -> https://forum.tagdiv.com/big-grid-flex-settings/
We recommend to use flex blocks and grids, also in our latest demos we use only them so those pre-build website can be installed and used without tagDiv Standard pack and the entire website it is full customizable using the frontend editor (tagDiv Composer).
I hope this will help you!
Thank you!

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