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Do
Participant
#0

Hello,

I tried on several browsers (brave, chrome, safari,..) and on several computers too!

I also tried to disable all my chrome extensions and all plugin.

What can I do to solve this problem?

Arks-Stars
Participant
#0

Hi,

9 times out of 10 when I click on the cloud library… it doesn’t load!
I tried on several browsers (brave, chrome, safari,..) and on several computers too!

I also tried to disable all my chrome extensions.

What can I do to solve this problem?

Bettina
tagDiv Staff

Hello @erickimani !

The tagdiv plugins are very important for the theme. For example, the cloud library plugin contains all the cloud templates, which is why when you uninstall it, the templates are broken.

Thank you!

Anamaria
tagDiv Staff

Hi,

You can use this template -> https://cloud.tagdiv.com/#/single/single/Single/502 and set the sidebar with the widget element.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please provide the link to your website. In the cloud, you will find your standard template -> https://cloud.tagdiv.com/#/load/Single

Thank you!

Anamaria
tagDiv Staff

Hello,

You can use our option for reCaptcha, which is used for login and comments.
You can set the keys in Theme Panel -> Social/API -> https://i.imgur.com/kUwnw6m.png
Also, if there is a contact form, please check this guide https://www.cloudways.com/blog/contact-form-spam-in-wordpress/

Thank you!

Anamaria
tagDiv Staff

Hello,

It seems you have the mobile theme + amp activated.
Please deactivate those plugins, tagdiv mobile theme and amp, clear all cache.
The mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
So, if you want to use the cloud templates, then you need to disable the mobile theme and AMP plugins, and then use the responsive version.
You can disable the mobile theme plugin on the pages from the Gutenberg editor using the following option => https://www.screencast.com/t/axXRJsWby
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ -> https://forum.tagdiv.com/topic/amp-pages-not-working-well-with-this-theme/ and choose what mobile version you want.

Thank you!

TheCoinRise
tagDiv Member

We use 100% default your design with default setings, nothing custom there. Not sure when can we solve this if we get 1 reply per day, but we need real help, I can give you WP access details, Cloudflare access details to get help and fix our website for mobile/desktop. Please let me know if you can do that.

Babawomba
tagDiv Member

Yes I do – how can I copy the current standard template settings/formats to one template from the Cloud gallery?

I don¡t want to change the current style, just the width of the container columns and I don´t want to replicate all details from scratch editing a cloud template.

Calin
tagDiv Staff

Hi Stix, bingetowntv contacted us by email and we saw that he uses the Newspaper theme, which allows both standard templates and cloud templates and the problem was somehow related to the logo on the standard header, in his case the simplest solution was to replace the standard header with a cloud one.
If you want, we can also investigate this problem for you and find a solution, we can test this on a subdomain or a staging to not affect the live website.
Thank you!

Anamaria
tagDiv Staff

Hi,

Seems you use a standard template, then you need to import a single post template -> https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/ and you can set your sidebar in the widget element -> https://forum.tagdiv.com/sidebars-tutorial/

Thank you!

ezioboy
tagDiv Member

Thank you for the reply Ana Maria

https://ibb.co/sFP2H7Q

①This is a block from the Cloud Library template. Therefore, it seems that the size does not fit with the existing real news demo. That’s why I asked the question to adjust this. How to align the text ‘NEWS’ to ③ the line Row is not visible when the template is imported.

In ②, after adding ROW, ‘Row stretch’ is adjusted and it responds.

one more question
Is there a way for me to change the English displayed in composer builder to Korean? Automatic or manual is fine.

Anamaria
tagDiv Staff

Hello,

There are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
https://forum.tagdiv.com/cache-plugin-install-and-configure/
https://forum.tagdiv.com/how-to-make-the-site-faster/
https://forum.tagdiv.com/topic/high-number-of-ajax-request/
https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/
https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
https://www.andraware.com/wp-rocket-for-newspaper-theme/
https://spraythemes.com/newspaper-theme/how-to-speed-up-the-newspaper-wordpress-theme-using-wp-rocket/
https://forum.tagdiv.com/topic/page-speed-guide-for-2023-beginners-and-advanced/
https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
https://forum.tagdiv.com/cloudflare-cdn/
https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
https://forum.tagdiv.com/topic/sql-querys-high-cpu/
https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
https://underconstructionpage.com/optimize-wordpress-database/
https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/
Also, pagespeed is not covered by support -> https://forum.tagdiv.com/newspaper-theme-support/

If you use Wp Rocket, you can try to exclude the following files
/jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
/jquery-migrate(.min)?.js
/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js
tdBlocksArray

To be able to optimize and to remove CLS and LCP please check these guide => https://developers.google.com/web/tools/lighthouse/ -> https://www.sqlpac.com/en/documents/google-pagespeeds-lighthouse-6-new-features-lcp-cls.html -> https://web.dev/lighthouse-whats-new-6.0/ -> https://web.dev/lcp/ -> https://web.dev/cls/

Thank you!

Anamaria
tagDiv Staff

Hi,

1. In this file please check wp-content/plugins/td-cloud-library/shortcodes/common/tdb_form_taxonomies.php -> https://i.imgur.com/OYzQaDQ.png
2. You can assign a new template for that type of CPT.
You can set a template for each taxonomy/cpt here -> https://i.imgur.com/IK9mkdQ.png

Thank you!

scamboy
tagDiv Member

insecure tagdiv theme

I got this alert via Jetpack scan as well and my site is loading slow past few days until I enabled Cloudflare Site Under Attack feature. Could this be an attack?

I think more Tagdiv users should know that the Newspaper theme is not secure. Based from my experience of using the theme past 6-months, the developer is more focused at placing unwanted ads in our WordPress dashboard to upsell their products. Clearly security of the theme is not a priority.

Anamaria
tagDiv Staff

Hi,

You can apply a different cloud template like in this video https://www.screencast.com/t/8igSM92m

Thank you!

adedejirid
Participant
#0

Hi. I bought the newspaper theme for my site, https://literaturepadi.com.ng a few weeks ago. I have however not been able to make anything of it. When I go as far as activating td-composer and cloud library, my site only goes down. It’s only when I delete these two essential plugins that I have access to the site back. What could be the problem here?

willkar
tagDiv Member

Hello Ana
I can give you temporary access to the website so you can test it by yourself if you want. How can we do it? Via email?
Yes, the fields that aren’t appearing are from the Post Form Taxonomies field.
I do use siteground and their have the CDN automatically configured for me. Which is from cloudflare.

TheCoinRise
Participant
#0

Hello, website link TheCoinrise.com

We have issue with desktop version.

Randomly some of the articles from web version are showing as mobile version and we dont know how to fix it.

Link example https://thecoinrise.com/doj-charges-five-for-price-manipulation-of-hydro-token/

Or try any other link. We have tried everything, disabled all caching plugins, cloudflare and still the same.

Answer from WPX:

Hi Roberts,

I have deactivated this plugin as well, although there is no new cache folder generated yet.

Note that the theme has it’s own caching as well and I suspected even yesterday that the issue might indeed be related to it’s own caching.

I browsed through the theme settings and also checked quite a few blogs regarding the Newspaper caching and if it could be disabled, although I was unable to find any information regarding it.

If you still experience the issue, it would probably mean that it’s related to the Newspaper caching rather than the WP-Rocket functionality, so if that is the case you should wait for a response from the Newspaper theme and potentially ask them if it’s possible to disable the caching from it and leave only the normal caching from the WP-Rocket for example.

I set the folder permissions of the td_cache (the one generated from the Newspaper theme), which should block all requests from it, although if there is already some cache generated there I am not sure if that would help much but at least it would stop it from caching more posts/pages for now.

At this point, this is all we can do I’m afraid since if you want to fully stop this cache until you receive a response from Newspaper, the only way would be by changing the theme, although that might cause additional layout issues.

Please let me know if I can help with anything else.

Warm regards,
Ilia R.
Senior Technical Support at WPX

Anamaria
tagDiv Staff

Hi,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Better deactivate the mobile theme plugin and see the results, and assign the mobile page for page, like this => https://www.screencast.com/t/lektAhyjd
Also, clear your cache.
Also, please check this topic https://forum.tagdiv.com/topic/amp-pages-not-working-well-with-this-theme/

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

For CPT, you can assign a template here -> https://i.imgur.com/gmsGOY9.png you cannot assign a template for each article, from that CPT, you can only for each CPT separately if you have several, you need to set global for each cpt -> https://i.imgur.com/nL9Elmg.png
Please check this video https://www.screencast.com/t/0Y7ca1iAba you need to have a cloud template for each CPT/Taxonomy.
Also, if the cpt templates are not displayed, please make sure that you don’t have a plugin conflict.

Thank you!

Anamaria
tagDiv Staff

Hi,

If you mean the element from the opt-in builder, then it is here: wp-content\plugins\td-subscription\includes\shortcodes\tds_menu_login.php you can do the changes in this path.
Also, if you want to edit the code depending on the type of header you use, you must edit a certain file.
-> wp-content/plugins/td-composer/legacy/Newspaper/parts/header/td-login-modal.php
-> wp-content/plugins/td-cloud-library/parts/tdb-login-modal.php
Please note that any change you make in the theme files after update will be overwritten and you have to make the changes again. Better save the code somewhere and then apply it again after every update. Or you can set them in child-theme, please take a look in the documentation: https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you!

Anamaria
tagDiv Staff

Hello,

You can use a different template for every category if you use a cloud template. You can duplicate a template, install a new one and assign it to the category you like, or create one from scratch by importing a blank template and building it as you like.
Check this topic: https://forum.tagdiv.com/topic/different-logo-in-categorypage/; Here is explained how to duplicate a header correctly and make some changes for a category template or other templates.
You can assign the template for each category in Theme Panel -> Categories.

Thank you!

klevis
Participant
#0

Hello, i want to use different cloud template for different product category but i cant do that because when i change the cloud template it change for all product category
How i can do that, or how i can add some element for each product category that will not show global in all product category.
Thank you!

newspulpaper
tagDiv Member

Hi Bettina,

I don’t know but i think that this is a some kind of issue because the input field at TagComposer editor was changed with some kind of “code” very after the updating, and when I saved that, this input field vanished. I did a video showing a trying of import a “Lead” Box from the Cloud option, the input field never shows up. I realesed that there is no “Lead” element in my TagComposer as well.

Importing “Lead” Box: https://we.tl/t-ieIs3omBvf

Print Screen trying to search “Lead” element: https://paste.pics/af3d48507fe8f8140ac4c89a326a0dd9

Thank you and I hope to hear from you soon

David

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