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Anamaria
tagDiv Staff

Hello,

This is a guide on how to install the theme https://forum.tagdiv.com/install-via-wordpress/ and install a prebuilt website https://forum.tagdiv.com/installing-demos/
The tagdiv Cloud Library is a plugin https://forum.tagdiv.com/tagdiv-cloud-library-plugin/

Thank you!

Anamaria
tagDiv Staff

Hello @HamzaSolutions,

Please set the wp-memory and the requirements like our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also, make sure that you are using SSL and you have a good bandwidth; the one from our server is 1GB/s, and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png or from backend -> https://www.screencast.com/t/wekHmc7kJ8J
Also, you can check the console if you receive a message error.

Thank you!

Anamaria
tagDiv Staff

Hello,

Are the settings saved? I think the settings are not saved which is why the cloud is not applied. Please check the console of the browser when you hit the button save https://i.imgur.com/0ex2unk.png -> https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/

Thank you!

herbal
Participant
#0

I like to know how to install the Newspaper theme from Cloud Library. I could not find this theme from Add WordPress installation. I bought the Newspaper 12 Theme, but I want to use the cloud library theme.

dfrosso
Participant
#0

Hi.

I created a post cloud template for a specific cateogry but is not working.
I assigned the template to the category from the panel, saved the settings several times, cleared the browser cache and nothing changes.
I need help to solve this problem.

Thanks.

HamzaSolutions
Participant
#0

Hello

When I try to load the template page, nothing loads, and the page stays the same

I also tried disabling and enabling the tagDiv Cloud Library plugin but the same problem

Please help to solve this problem

Screen Capture: https://hamza-solutions.com/screen2022-12-15%20204207.png

Nowhereman78
Participant
#0

I have a problem with the (Leopard – WordPress offload media) plugin for upload to external host. It takes > 30 seconds to just load the media library. Each and every time I open it. Using the WP health plugin I found the cause seems to be in either tagDiv Cloud Library or tagDiv Composer. Without them it loads in 5 seconds.

It’s similar to the problem someone else posted, but never got an reply to.

Bettina
tagDiv Staff

Hello @viturico!

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/cloud-templates-takes-forever-to-load/

Thank you!

Bettina
tagDiv Staff

Hello @desiree_kr !

Each default article must have the cloud template assigned to it manually.
Following that, you can assign a global cloud template to everyone. 

Thank you!

Viturico
tagDiv Member

This is the error log in the console:

js_files_wp_admin.min.js?ver=87b3292f51aec51c00e6ce7db9b73ed1:3 API: td-cloud-library/td_cloud_proxy
js_files_wp_admin.min.js?ver=87b3292f51aec51c00e6ce7db9b73ed1:3 Post: {cloudPost: {…}, cloudEndPoint: ‘templates/get_all’}
js_files_wp_admin.min.js?ver=87b3292f51aec51c00e6ce7db9b73ed1:3 Reply: {error: Array(1)}
js_files_vue_modals.min.js?ver=87b3292f51aec51c00e6ce7db9b73ed1:391 Uncaught TypeError: Cannot read properties of undefined (reading ‘length’)
at p.<anonymous> (js_files_vue_modals.min.js?ver=87b3292f51aec51c00e6ce7db9b73ed1:391:290)
at Object.done (js_files_wp_admin.min.js?ver=87b3292f51aec51c00e6ce7db9b73ed1:6:442)
at Object.success (js_files_wp_admin.min.js?ver=87b3292f51aec51c00e6ce7db9b73ed1:4:372)
at c (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.1.1:2:28327)
at Object.fireWith [as resolveWith] (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.1.1:2:29072)
at l (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.1.1:2:80045)
at XMLHttpRequest.<anonymous> (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.1.1:2:82499)
(anónimo) @ js_files_vue_modals.min.js?ver=87b3292f51aec51c00e6ce7db9b73ed1:391
done @ js_files_wp_admin.min.js?ver=87b3292f51aec51c00e6ce7db9b73ed1:6
success @ js_files_wp_admin.min.js?ver=87b3292f51aec51c00e6ce7db9b73ed1:4
c @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.1.1:2
fireWith @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.1.1:2
l @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.1.1:2
(anónimo) @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.1.1:2
load (asíncrono)
send @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.1.1:2
ajax @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.1.1:2
s.ajax.s.ajax @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.1.1:5
run @ js_files_wp_admin.min.js?ver=87b3292f51aec51c00e6ce7db9b73ed1:2
cloudRun @ js_files_wp_admin.min.js?ver=87b3292f51aec51c00e6ce7db9b73ed1:6
getTemplates @ js_files_vue_modals.min.js?ver=87b3292f51aec51c00e6ce7db9b73ed1:391
h @ js_files_vue_modals.min.js?ver=87b3292f51aec51c00e6ce7db9b73ed1:24
created @ js_files_vue_modals_last.min.js?ver=87b3292f51aec51c00e6ce7db9b73ed1:9
qa @ js_files_vue_modals.min.js?ver=87b3292f51aec51c00e6ce7db9b73ed1:40
a._init @ js_files_vue_modals.min.js?ver=87b3292f51aec51c00e6ce7db9b73ed1:134
p @ js_files_vue_modals.min.js?ver=87b3292f51aec51c00e6ce7db9b73ed1:58
init @ js_files_vue_modals.min.js?ver=87b3292f51aec51c00e6ce7db9b73ed1:129
f @ js_files_vue_modals.min.js?ver=87b3292f51aec51c00e6ce7db9b73ed1:152
P @ js_files_vue_modals.min.js?ver=87b3292f51aec51c00e6ce7db9b73ed1:158
(anónimo) @ js_files_vue_modals.min.js?ver=87b3292f51aec51c00e6ce7db9b73ed1:161
a._update @ js_files_vue_modals.min.js?ver=87b3292f51aec51c00e6ce7db9b73ed1:137
c @ js_files_vue_modals.min.js?ver=87b3292f51aec51c00e6ce7db9b73ed1:172
ya.get @ js_files_vue_modals.min.js?ver=87b3292f51aec51c00e6ce7db9b73ed1:125
ya.run @ js_files_vue_modals.min.js?ver=87b3292f51aec51c00e6ce7db9b73ed1:127
qc @ js_files_vue_modals.min.js?ver=87b3292f51aec51c00e6ce7db9b73ed1:41
(anónimo) @ js_files_vue_modals.min.js?ver=87b3292f51aec51c00e6ce7db9b73ed1:34
X @ js_files_vue_modals.min.js?ver=87b3292f51aec51c00e6ce7db9b73ed1:34
A.<computed> @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.1.1:10
P @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.1.1:10
E @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.1.1:10

Viturico
Participant
#0

I have two sites with Newspaper Theme.

In either of the two I can’t add a new cloud template, tagDiv Cloud Library doesn’t load, it stays loading permanently.

I see that in the console a series of failures appears

solomontz
Participant
#0

Hi, I used to edit cloud templates very well lately. Recently, it started showing this error, “Invalid Reply From Server Endpoint.” I checked with all required specs such as WP_MEMORY_LIMIT, everything is up to par. Noticed that when I go to the My License section, it’s showing “No domains associated with your license key” but the theme is well registered with an Envato purchase code. I installed it on two domains, https://zimbamusic.co.zw and https://zimbaread.co.zw. On the latter site, cloud templates were working fine. But on the first one, https://zimbamusic.co.zw, I keep getting errors when trying to use cloud templates.

Please note that these two sites are on the same server and have the same configurations. Kindly help!

Nagarig
tagDiv Member

@Bettina, as you said, it wasn’t working. So I reinstalled the theme. And I was asking that question in case something happens in future. So please tell:
if I change the theme demo/ reinstall the whole theme? It will delete that RAW HTML or Now its SYNC with tagDiv Cloud?? I am worried that it gets SYNC and attached to my profile.
I also noticed while reinstalling theme, raw tagdiv code is present there even if theme is deleted. So how to delete it just in case someone wants to delete?
Thank you!

Anamaria
tagDiv Staff

Hello Ivett,

Please set the wp-memory and the requirements like our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also, make sure that you are using SSL and you have a good bandwidth; the one from our server is 1GB/s, and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png or from backend -> https://www.screencast.com/t/wekHmc7kJ8J
Also, you can check the console if you receive a message error.

Thank you!

Bettina
tagDiv Staff

Hello @nagarig!

As I said, you need to change the header cloud template only.

Thank you!

Nowhereman78
tagDiv Member

I’m curious if there is an outcome already, because I have the same problem with a similar plugin (Leopard – WordPress offload media). It takes > 30 seconds to just load the media library. Each and every time I open it. Using the WP health plugin I found the cause seems to be in either tagDiv Cloud Library or tagDiv Composer. Without them it loads in 5 seconds.

Magyarvasut
Participant
#0

Hello!

TagDiv composer is absolutely new to me, and I like it. Unfortunately when I try to chose ie. a new header from cloud library, the templates does not load, and the page freezes.
Would you be so kind to help me.
Rgds
Ivett

Nagarig
tagDiv Member

@Bettina, just to make sure, I tried 4 times and its not showing what we are looking for.? Same like above screenshot.
Also, please tell if i change the theme demo/ reinstall the whole theme? It will delete that RAW HTML or Now its SYNC with tagDiv Cloud?? I am worried if it gets SYNC and attached to my profile…

Bettina
tagDiv Staff

Hello @nateb2127!

If you have a cloud CPT template, then the header should be applied to this cloud CPT template if that header is global.
Can you explain better the situation you have?

Thank you!

Bettina
tagDiv Staff

Hello @desiree_kr !

If your articles previously used the default template, then you need to manually change them to the cloud one. Check the theme panel settings too. This situation arises when you want to have different article templates. (Both default and cloud).

Thank you for understanding!

desiree_kr
tagDiv Member

The single cloud template is on Global but it still don´t uses it on every post.

Bettina
tagDiv Staff

Hello @nagarig!

You can change the cloud template and use it properly. The problem is the header.

Thank you!

Bettina
tagDiv Staff

Hello @desiree_kr !

Edit the article and choose the cloud template(Gutenberg editor). Make sure you have the single cloud template global in Cloud Templates section.

Thank you!

Anamaria
tagDiv Staff

Hi,

If you made a page or a cloud template and want to import it, then you can do it manually by copying -> https://imgur.com/Wo4yp58 the code from the page/cloud template and past it on the new site in an empty page/cloud template.
An alternative is to copy the database because all the theme settings, pages, and cloud templates are stored there. Unfortunately, sitting is not as simple as copying and pasting the content of a page/cloud template.

Thank you!

simplyclean
Participant
#0

Hey All,

I am working with Newspaper for the first time. I did a full install of Revenant. I’ve been poking around, and for the life of me I can’t figure out how to replace the logo.

– cloud header template logos have been replaced
– theme panel, header, logos replaced
– page editor, header menu, header logos are replaced.
– site identity is just allowing for site icon

What am I missing?

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