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Anamaria
tagDiv Staff

Hello,

Please make sure you use Cloud Templates from tagDiv Cloud Library to be able to edit them with tagDiv Composer.
If the toolbar looks like this => https://i.imgur.com/84dERi2.png, then you need to import Cloud Templates.
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.

Thank you!

Anamaria
tagDiv Staff

Hello,

All these implementations are made by the developers and they decide when to implement them. They want to make more changes to the Cloud Template and that takes longer, but as I said above the changes can only be made by the administrator and editor.

Thank you!

Tom C
tagDiv Member

Hello Bettina,

I did not solve the issue. It only stops when I disable the signup form from the theme panel, but I would like to use that (it is connected to the side/mobile menu as pictured here: https://jailbirdsmedia.s3.us-east-2.amazonaws.com/wp-content/uploads/2021/10/27012031/IMG_9376.jpg). And when it is disabled, it appears like this: https://jailbirdsmedia.s3.us-east-2.amazonaws.com/wp-content/uploads/2021/10/27012045/IMG_9375.jpg

So unfortunately, if I don’t want the repeated login prompts popping up, it can stop with that sign in piece disabled.. and since I want to keep that, I have this log in prompt for iOS Safari browsers that save their password on iCloud Keychain. I am thinking this is also somewhere in the CSS, but I am not sure what to do for this one.

Thank you.

Anamaria
tagDiv Staff

Hello,

You can apply a filter on each block as you want, to not display the same posts, you need to enable the option unique article, which checks if that post is showing in other blocks => https://forum.tagdiv.com/unique-articles/ -> https://www.screencast.com/t/qPztPvlx
This option automatically removes duplicate posts from the page.
Also, you want to have a category template -> https://forum.tagdiv.com/cloud-library-category-templates/ from tagDiv Cloud Library and displayed all the posts from that category, so you can use the posts loop element => https://forum.tagdiv.com/posts-loop/ or you can use Flex Block 1 and set the filter to “Category -Current category” => https://i.imgur.com/7P99qx0.png

Thank you!

Anamaria
tagDiv Staff

Hello,

You can create a new template if you import a blank template from Cloud Library and you can design it with tagDiv Composer.
Also, in this video is made a demo from scratch https://www.youtube.com/watch?v=SoGQ0d5kIBg
Also, for the sidebar please check this article https://forum.tagdiv.com/sidebars-tutorial/

Thnak you!

vasite
Participant
#0

something strange, i cannot edit any cloud tempalte because there is no option to edit with tagDiv Composer

conidis
tagDiv Member

Hello,
I did what you suggested. I went through it line by line.
I still get the same problem ONLY with the WP editor on tagDiv. I even went to change the file permissions to 777 for everything under this plugin folder. Still nothing

Maybe it has to do with Cloudways permissions, I really don’t know. Any help will be really appreciated

Thank you

Carlos Miller
tagDiv Member

Hi Anamaria,

I had the Breeze cache plugin installed because that is what was recommended by my hosting company Cloudways. I had already tried that a few times but it did not work but I tried it again and it still did not fix the problem.

So I deleted the Breeze plugin and replaced it with Super Cache per the recommendation on the link you posted and now the problem is that the mobile page does not load on the phone at all no matter how many times I save it from Tag Div Composer which would fix the issue when I had the Breeze plugin.

So the current problem is that the mobile page I created for the website does not show up on my phone no matter how many times I save it on Tag Div Composer and no matter how many times I refresh the browser on my phone.

Bettina
tagDiv Staff

Hello!

You can add a flex block anywhere you have a cloud/pro template.
You can’t achieve what you need with the Posts Loop element and can’t transform the flex block to display your search results.

Unfortunately, this will require custom work which is not covered by the support team.

Thank you!

lh@itrocksweb.com
tagDiv Member

Thanks for the reply!
I already have a header cloud defined with a menu and despite this the section to place the menu continues to appear.

conidis
Participant
#0

Hello,

I am getting a 403 error whenever I am trying to edit a text inside tagDiv composer

Console gives me:
GET https://************.com/wp-content/plugins/td-composer/includes/wpeditor.php?wp_path=/home/********.cloudwaysapps.com/*********/public_html/ 403

I am running a WP application on Cloudways server

I have done the following

1) Deactivated all other plugins
2) Deleted tagDiv composer/ reinstalled it
3) Reset all the file/folder permissions. I made sure I can read/write inside my WP installation
4) Followed all Anamaria’s guidelines mentioned here: https://forum.tagdiv.com/search/403/

I even deleted the cloudways app and re-installed a new one

Please advise

Thank you,
George

Bettina
tagDiv Staff

Hello!

I’ve checked your website and it seems that you use cloud posts template, I’m sorry but they were looking like default ones.
When you access a post, you should have that green button up, click and edit your article: https://www.screencast.com/t/1jOiv0zwy05
How you deactivate the Composer?
If that problem is still there, then please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Let me know the results!

Thank you!

Anamaria
tagDiv Staff

Hello,

Please make sure the tagDiv Standard Pack plugin is updated and activated.
Those shortcodes and the error are from tagDiv Standard Pack, and this plugin is not required from version 10.4, because the new demos are using cloud templates.

Thank you!

lh@itrocksweb.com
Participant
#0

Hello! I use a menu downloaded from the “cloud” but I still see the prompt to create menu. How can I delete it?
Menu section

https://imgur.com/a/2RTKW9H

bimerso
tagDiv Member

Hi, thanks
but my question was this

i cant edit blog when i choose as posts page like this image: https://ibb.co/170PYxG , https://ibb.co/cgYH8c0

and OFC!!! it is with cloudtemplate…

Bezukhof
tagDiv Member

I tried all that and it didn’t work. I think it might be because of the footer width:

https://share.getcloudapp.com/v1ujDlAv

I tried adjusting the width of it, but nothing seems to effect it…

Anamaria
tagDiv Staff

Hello,

Please make sure that all theme plugins are installed (tagDiv Composer, tagDiv Cloud Library and tagDiv Standard Pack if you are using standard elements). Most of the time one of the theme plugins is not activated.
Also, seems you use big grid block from tagDiv Standard Pack.

Thank you!

Bettina
tagDiv Staff

Hello!

I hope you did a backup of your files first.
For sure, we do not have this possibility for other theme because they are not compatible, but with our cloud/PRO templates you can create easily a page. We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

It would be best to directly address them the issue because they know the code of the theme better.

Thank you for understanding!

thcp2020
tagDiv Member

Hello,

We used a cloud template to start the page so when we try to add an inline row it does not seem to let us.

Would it be possible to ask one of your team to have a go?

All the best
Thomas

Bettina
tagDiv Staff

Hello!

Please note that for cloud/PRO templates, you can use the element called “Ad box” from TagDiv Composer and there you need to add the ads code.
If you set up correctly the ads, then they should work well.
Check if you have some errors in the console and consult your Google Adsense account first.

Thank you!

Anamaria
tagDiv Staff

Hello,

Normal, if you delete the tagDiv Cloud Library folder, then you can reinstall it from Newspaper> plugins.
Usually, this problem appears when you overwrite the theme and you do not delete the theme and theme plugins on theme update -> https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, please make sure you do not have other extra plugins activated during the update, as this may interfere with the update process.

Thank you!

Anamaria
tagDiv Staff

Hello,

Our theme uses Cloud Templates from tagDiv Cloud Library, which can be edited and customized with tagDiv Composer. -> https://forum.tagdiv.com/footer-templates/ -> https://forum.tagdiv.com/header-manager/
Please check this video about how can create a website from scratch https://www.youtube.com/watch?v=SoGQ0d5kIBg
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.

Have a nice day!

Thank you!

Bettina
tagDiv Staff

Hello!

I’m not sure which demo you use because we have 3 different travel prebuilt websites.
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

It seems that your page has a default template.
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/

Documentation here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Check also our video tutorials here: https://www.youtube.com/c/tagdivThemes/videos

Hope that helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

So, if you have added the product page for Cloud Library, then you can edit it with tagDiv Composer -> https://i.imgur.com/yDk7PC9.png but if you add the products using WooCommerce shortcodes, then you need custom code CSS.

Thank you!

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