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Calin
tagDiv Staff

Hello,

Please make sure that you clear all cache, also if you have a header template from tagDiv Cloud Library, then you’ll need to edit that template with tagDiv Composer and header manager to change the background color on top bar.

Thank you!

bjwyse
tagDiv Member

I confirmed that I am trying to import the correct archive. I unzipped the files and copied them to my themes folder and the theme can now be activated.

Now, I see the same dialog box, asking for FTP connection details, when I try to install the required plugins. I do not get an option to enter my licence code.

Just a reminder that the theme is already up and running on my cloud based instance of WordPress and now I am setting up a local development instance.

andreasczech
Participant
#0

Hi,
I just installed the Tech News PRO Demo and my plan is as follows.
Keep ALL of the settings and replace the content (post, categories etc.) step-by-step.
But how to prevent that I accidentally click the “Uninstall” button and everything goes away?
Do I have to copy the settings, pages, cloud templates etc. first?
Any hints are appreciated!

Kind regards
Andreas

Vlad S
tagDiv Staff

Hello !

That can be achieved by editing the cloud template using the tagDiv Composer and adding the smartlist element in it as you can see here: https://www.screencast.com/t/UFB2zimkSE

I hope this was helpfull !

Thank you !

Calin
tagDiv Staff

Hello,

Please notice that the author cannot edit the author page; also if you are using the default author template the you’ll need to go in Theme panel> Theme settings > Author template -> http://prntscr.com/pcrnqo if you are using a cloud template for author from tagDiv Cloud Library, then you’ll need to edit that template.

Thank you!

Vlad S
tagDiv Staff

Hello !

That section comes from the footer layout and cannot be edited. You can use an Cloud Library footer and edit it using the tagDiv Composer as you can see here: https://forum.tagdiv.com/footer-templates/

Thank you !

Calin
tagDiv Staff

Hello,

Please notice that the tagDiv Composer is a builder for pages and templates only, not for post, only for post templates, so if you want you can use it on a single post template from tagDiv Cloud Library.
If there is still a problem, or this is not what you mean, please provide some more details and some screenshots!

Thank you!

Calin
tagDiv Staff

Hello,

If you want to change the link for author box -> http://prntscr.com/pcre0p then you’ll need to edit the wp-content/plugins/td-composer/legacy/Newspaper/includes/shortcodes/td_block_author.php -> http://prntscr.com/pcrefb also if you are using cloud template you’ll need to edit this file too -> wp-content/plugins/td-cloud-library/shortcodes/single/tdb_single_author_box.php

Thank you!

Calin
tagDiv Staff

Hello,

This depend on the header that you are using, if you have a default header -> http://prntscr.com/pcr9fl then the menu is on the second row because there is not enough space between logo and search icon, you can fix this by forcing the width ->http://prntscr.com/pcraat

If you are using a cloud header, then you’ll need to edit that header template with header manager and tagDiv Composer, select the search and make sure that is set inline -> http://prntscr.com/owlybb also you can drag and drop it where you want to show the search icon.

Thank you!

Vlad S
tagDiv Staff

Hello !

Any Cloud template can be fully customized using the tagDiv Composer. You can use custom css in theme panel too without having the child theme.

If you need any customizing help we can help you, simply open a topic here and we will answer as soon as you can !

Thank you !

Vlad S
tagDiv Staff

Hello !

In posts you can use the Single post template and then edit it using the tagDiv Composer as you can see here: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you !

Calin
tagDiv Staff

Hello,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all plugins and child theme ( if you are using ) and let only the tagDiv Composer , clear all cache, deactivate the cache plugin and try again.

Please check this article about when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please check those similar topics with 5xx errors
https://www.hostinger.com/tutorials/fix-503-service-unavailable-error-in-wordpress/
https://forum.tagdiv.com/topic/hello-unable-to-import-demo-content/
https://wordpress.org/support/topic-tag/505-error/
https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
https://support.cloudflare.com/hc/en-us/articles/218378978-What-should-I-do-after-seeing-a-502-or-504-gateway-error-on-my-site-
https://support.cloudflare.com/hc/en-us/articles/115003011431-5xx-Server-Error
https://support.cloudflare.com/hc/en-us/articles/200171906-Error-522-Connection-timed-out
https://support.cloudflare.com/hc/en-us/articles/200171936-Error-520-Web-server-is-returning-an-unknown-error

If there is still a problem, please provide some more details and some screenshots to can identify the problem, also a link to your website will be very helpful.

Let me know the results!
Thanks.

bdil
Participant
#0

I’m trying to get my smart list posts working correctly.

This url: https://plantgrowersclub.com/2019/09/29/coolest-types-of-blueberry-plants/

The smart list is working here, but not if I try to use my post template “Single Cloud Template – Fast News”

As it currently is, I don’t have the same overall look to my posts because I cant use “Single Cloud Template – Fast News” and the smart list feature at the same time. If I use “Single Cloud Template – Fast News” then it turns off the smart list layout modifications.

I want to be able to use “Single Cloud Template – Fast News” and “Smart List 4”

What should I do?

jcvanryzin
Participant
#0

Hello,

All pages on my site contain the contents of my homepage below the page’s unique content. See https://sightlinesmag.org/about/subscribe

Likewise when I try to create a new page using either a blank page or a cloud template, all the content of my site’s homepage appear and cannot be removed either in TagDiv Composer or in the simple classic page composer.

How do I correct this?

Thank you.

jcarhuazv
Participant
#0

Hello

I updated the Newspaper theme and the plugins ‘tagDiv Social Counter’, ‘tagDiv Composer’ and ‘tagDiv Cloud Library’ from version 9.7.3 to 9.8. Now the template of single post for the custom post types are not displayed with the same configuration and template as the post type ‘post’. When I return to version 9.7.3 it looks correctly. I tried the plugin ‘td-custom-post-type’ and the same error happens. Is it a version 9.8 error or do I have make some additional configuration?

Single Post type: POST
http://prntscr.com/pc91xf

Single Post type: PROGRAM
http://prntscr.com/pc92ds

Single Post type: TD_BOOK
http://prntscr.com/pc968v

I want PROGRAM and TD_BOOK to look the same as POST.

Best regards
Joseph

[I’m using google translate]

andxtagdiv
Participant
#0

As per this: https://forum.tagdiv.com/the-child-theme-support-tutorial/

I understand the advantage of using templates for theme updates, but I am not quite sure about the disadvantages.

1) How can I create a template from a page that I have created? Not coming from a pre-designd template.
2) The advantage of custom CSS in a child theme is that I can adjust, for example colors or fonts for all uses on the website. So, when I edit colors/fonts in my saved custom page template, will that also be shown on all pages that use that template?

Thank you

strangevil
Participant
#0

Please help me how to fix Invalid reply from server endpoint when add theme from cloud templates?
My Web have meet theme requirements, but i still cant add theme from cloud template….

shizane
tagDiv Member

Ok so somehow i managed to fix most of the issues but newspaper is still saying these plugins are outdated even tho i manually updated them to the latest. It says failed and ajax error:

tagDiv Composer
Outdated
tagDiv Cloud Library
Outdated
tagDiv Social Counter
Outdated

LenFI
Participant
#0

Hi,

I have created a cloud template on my website to create ‘profiles’ for football players. On top of the page there is a general section with some basic information, including a player foto. The photos are uploaded on our server and each foto or player has a ‘unique id’ (for example: https://fminside.net/images/news/DF11/19024412.png)

Instead of uploading each photo to a profile separately, I would like to use a custom field to have it automatically post the correct image in the profiles by filling in the ID of the player in that field when creating a new post. The ID that I put into the custom field needs to be added to an URL, which matches our database with pictures.

Example screen of where I want to display the image:
Example where i want the custom field to display

I tried to use a raw html component using:
>img src=”https://fminside.net/images/news/DF11/get_post_meta($fm20_player_id).png” /< (brackets put in wrong to show you the code)

But that did not do the trick.

1. How can I make the field display inside the posts?
2. Is it even possible to use a custom field like this?
3. Is there any other code I need to alter to have this displayed?

Thanks in advance

WakefieldWeb
tagDiv Member

Hi Vlad S,

I can confirm that the server is running those requirements.

In the past few weeks I was able to access the Cloud Templates. and I have installed and am using two Cloud templates. But I can no longer access the server.

I’ve confirmed with my server provider that their server config has not changed.

Today, the error message has changed to: “Invalid reply from server endpoint.”

Is there another option?

Regards
Terry

leepf
tagDiv Member

When I active the plugin_tagDiv Mobile Theme, the following error occurs on page:
Warning: getimagesize(): SSL operation failed with code 1. OpenSSL Error messages: error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed in /opt/lampp/htdocs/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 611

Warning: getimagesize(): Failed to enable crypto in /opt/lampp/htdocs/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 611

Warning: getimagesize(https://www.dsez.org.cn/wp-content/uploads/2019/09/20190030a9bae8c5-6408-c14f-f90c-ce57c1779713.png): failed to open stream: operation failed in /opt/lampp/htdocs/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 611

Calin
tagDiv Staff

Hello,

No, that is not correct, the templates are not posts, the template is only the post design, a cloud template can be apply on posts, so can be use individual on post or global in theme panel.
Individual settings -> http://prntscr.com/pblxhr
Global/default -> http://prntscr.com/pblxqu -> http://prntscr.com/pblxzr
How to Customize Your Articles with Single Post Templates

Thank you!

kewalsmulti
Participant
#0

I need Cloud Template clarification please –

If I make a post template I can really only use it once, then I need to copy it in my Cloud Templates to make another post with the same layout but different content. Is that correct?

If so, it’s normal to have hundreds of templates? It seems odd that I’m not using the template to make hundreds of posts instead.

kewalsmulti
Participant
#0

Hi. I created a header template and I wanted to duplicate it so that I could try adjusting it without losing what I had done, but when I duplicate it, it creates a header with the original file I had modified, and all kinds of garbled text:
https://www.kymedia.com/TagDiv/header_issue1.png
Then if I click on Edit Template I get an error message:
https://www.kymedia.com/TagDiv/header_issue2.png
What’s going on?

WakefieldWeb
Participant
#0

Hi,

When I try to “Add new” cloud template I have been getting the error message “Failed to contact the templates API server.” since last night. can you please advise?

Also, is there a way that a photo caption can be displayed on the featured image on the post template? I am using one of the single post cloud templates (don’t know the number as I renamed it).

Thanks
Terry

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