Search Results for 'composer'

Hello szedmaktom,

Please ensure that you are using the latest version of the theme (Newspaper 7.1.1), WordPress (4.5.2) and also, the latest version of required plugins (Visual Composer 4.11.2 and Social Counter 4.1). Please ensure that you have updated your theme only via FTP because this is the surest method in this case. Try to clear all your caches and check again. I have tested on my side and the custom Sidebars are working fine.
Also, please make sure that this type of issue does not come from your untested plugins. Try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello infrastructureaustralia.com,

I have checked your shortcode and this is not correct. I saw that you are using the Custom layout for your Visual Composer row, which is wrong if you are using with our theme, like this -> http://screencast.com/t/vnW8DG3kerR
If you want to create a smart sidebar for your homepage, please notice that it should be like so -> http://screencast.com/t/QhwVj7jsTp Please try to create a new page for testing and add the following code on your backend ->
[vc_row el_class="td-ss-row"][vc_column width="2/3"][td_block_1 custom_title="Block title 1" ajax_pagination="load_more"][/vc_column][vc_column width="1/3"][td_block_6 limit="2"][/vc_column][/vc_row]

Hope this helps!

Thanks for your understanding!

Hello g10ktk,

Please notice that until now we do not have any bad reports in this regard. Please ensure that you are using the latest version of the theme with the latest version of required plugins. Also, please ensure that all of these processes was made via FTP because this is the surest method in this regard. So, if your problem is still there, I suggest doing a new clean install from scratch with the latest version of the theme, clear all your caches and check again the results. It is possible that you installing do be incomplete and that’s why you get this errors. Also, please disable all your plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello BigHead_s,

Please ensure that you have fully followed all the steps from out tutorial here -> https://forum.tagdiv.com/smart-sidebar-2/ Also, please ensure that this type of issue does not come from your untested plugins which could interfere with the theme and also. could create some js errors which stopped this feature. Try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN file if you are using the CDN system and test it again and check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello cheekyrome,

I have tested on my side this case and everything seems to work as properly. I have created 2 new custom sidebars and have switched them to other category and the widgets from them still remain there. Please ensure that you are using the latest version of the theme (Newspaper 7.1.1) and also, the latest version of required plugins (Visual Composer 4.11.2 and Social Counter 4.1) and WordPress (4.5.2). Also, please ensure that this type of problem does not come from your untested plugins which could interact with the theme and might cause a lot of unknown issues, like this one. Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches, purge CDN file if you are using the CDN system and rule out the conflicting plugins.

Hope this help and let us know how it goes!

Thanks for your understanding!

Hello saltoaldia,

I guess that you want to add the link for your each tab and when you will push the tab1, for example, take you in the certain category which you have set it and for tab2, another category and so on, right? Please notice that you must not change that ID ->http://screencast.com/t/LevC5Buz8VU because this is automatically generated by the Visual Composer and it will have to be unique. So, if you want to display another category in your each tab, you will have to set a block for every tab and you can set it by a certain category. Please follow these steps ->
For example -> for Tab1 you can set the block 1 sorted by Fashin category, like this -> http://screencast.com/t/JGT91450Ky2Y and for tab2 you can set the block 2 sorted by Lifestyle, like this -> http://screencast.com/t/2lD1aDXf5

For more information about w3c specification, please check here -> https://wpbakery.atlassian.net/wiki/display/VC/Content+Elements#ContentElements-TabsSection -> http://www.w3schools.com/tags/att_global_id.asp

Thanks for your understanding!

Hello Cassiano,

First of all, please ensure that you are using the latest version of the theme (Newspaper 7.1.1) and also, the latest version of the required plugins (Social Counter 4.1 and Visual Composer 4.11.2). Please notice that the theme was fully tested and the Instagram is working as expected. Also, please ensure that your Instagram ID is a correct one and public (not private from the Instagram settings). Try to clear all your caches and test it again and check the results.

Thanks for your understanding!

Hello nikhar77,

Please notice that until now we do not have any bad reports in this regard. Please ensure that you are using the latest version of the theme with the latest version of required plugins. Also, please ensure that all of these processes was made via FTP because this is the surest method in this regard. So, if your problem is still there, I suggest doing a new clean install from scratch with the latest version of the theme, clear all your caches and check again the results. It is possible that you installing do be incomplete and that’s why you get this errors. Also, please disable all your plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Hello saltoaldia,

In your latest screenshot, I have noticed an ID which is automatically generated by Tabs (Visual Composer element) and you must not do anything with it.
If is not what you mean and you refer to something else, please try to use Google Translate and provide more details about what you want to achieve so I can understand it.

Thanks for the message!

Hello Glitched,

I have checked your website and I saw that your toggle mobile menu it is not had any reaction. I suspect this issue come from your untested plugins which you are using on your side, though. -> http://screencast.com/t/Uj4ZCsEkWOb Please try again to remove ALL your untested plugins, leave just Visual Composer to active, clear all your caches, purge CDN file if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. Please notice that the theme is fully tested and works as properly. You can do a test with our demo preview and check the results n mobile mode, like this -> http://demo.tagdiv.com/newspaper/

Hope this helps and let us know how it goes!

Thanks for oyur understanding!

Hello zeni,

Please notice that the Visual Composer is not tested to be used for posts but only for pages. So, if you want to activate the plugin for posts, please enable it from the panel, like so -> http://screencast.com/t/d9z07WcEx and then the Visual Composer will be available and for posts.

If you refer to something else, please provide more details so I will be able to provide a more accurate response.

Thaks for your understanding!

Hello,
The option should be there by default. Please make sure you have all of the options checked in screen otions (top of the screen)
if the mega-menu option does not come up, please disable all pl;ugins exceopt visual composer, clear cache and reset cdn files if you use it. Also if you use a child theme try switching to the main theme.
Also try to remove any custom modifications you might have in place.
If all else fails, maybe the theme did not install properly so try to reinstall it using this guide: https://forum.tagdiv.com/install-via-ftp/
Let us know how it goes.
Thank you!

Hello,
Visual composer was adapted to work with our theme, Yes. That is why we provide it and recommend using only the version we provide.
If you want to decrease the padding between elements, you can use the browser inspector and remove them with css as there is no setting for this.
Thank you!

Hello,
Please try to disable all plugins except visual composer, clear cache and reset cdn files. If this issue is caused by wordfence(known issue) please set the firewall for it in learning mode.
Also, please update your theme to the latest version (7.1.1) as there was an issue with the theme settings that was fixed.
Let us know how it goes.
Thank you!

Hi,
Please try to disable all plugins except visual composer, clear cache and reset cdn files. This could be a plugin conflict. If you still have trouble with this after you disable plugins and clear cache, please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect this issue. Also include a link to this topic so we can identify you.
Thank you!

Hello fklarer,

Please notice that you will have to use only the Visual Composer version that comes bundled with our latest version of the theme (Newspaper 7.1.1 -> Visual Composer 4.11.2). Please ensure that you have done these steps only via FTP because this is the surest method for theme updating, clear all your caches and test it again and check the results. Also, if your problem is still there, please try to make a new clean install from scratch with the latest version of the theme and check the results.

Hope this helps and let us know ho it goes!

Thanks for your understanding!

Hi,
The height of the row cannot be changed from the settings, but it can be done with custom css. Please add an extra class to the row in visuak composer and then use the class to set the min-height like so:
.mycustomclass{
min-height: 73.1754vh!important;
}
The value from the code is the default value that visual composer sets to the row. Lower this value to reduce the height of the container
Thank you!

Hello GuideMoba.Com,

First of all, please ensure that you have updated your Social Counter to the latest version of it (Social Counter 4.0) and also, for Visual Composer to have 4.11.2 version. For more information about this plugin, please consult our documentation here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/ and please notice that you will have to follow this instruction in order to achieve best results. If you want to change the widgets from the Newspaper default, you will have to simply add the certain widget in this, like so -> http://screencast.com/t/CANjcFWEyUMa If you cannot do this step and you cannot save your widgets, please ensure that your parameters are increased to be higher, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Please check this topic here -> https://forum.tagdiv.com/topic/cant-save-theme-settings/ because there was discussed this problem about Wordfence plugin. If you have the Wordfence plugin, please disable it or set it according to workaround that was explained in that topic by Bryson T.

Hope this helps and let us know how it goes!

If you refer to something else, please provide more details so I will be able to provide a more accurate response.

Thank you for your understanding!