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chabotjeff
Participant
#0

I’ve been trying to install the tagDIV Composer plug-in for Newspaper theme. It will not install. It says “The uploaded file exceeds the upload_max_filesize directive in php.ini”

I already increased max upload size in three locations:

php.ini
upload_max_filesize = 250M

wp-config.php
@ini_set(‘upload_max_size’ , ‘250M’ );

.htaccess
php_value upload_max_filesize 250M

Can you please advise?

Bettina
tagDiv Staff

Hello!

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/

I recommend you after update to try these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.

Thank you!

Bettina
tagDiv Staff

Hello!

This seems to be a WordPress issue as you can see here: https://core.trac.wordpress.org/ticket/47510
Please make sure you have your WordPress and plugins up to date.

1. Please provide a screenshot with the issue there or what you need exactly.
2. There is no setting for that in our theme
3. Please provide a screenshot with exactly the location you need to have that button.
4. We have an element in Composer called ” Mobile horizontal menu “. With this element you can be able to achieve what you need.

Thanks!

Infofra
tagDiv Member

ok will, in the meanwhile here the error

Class ‘td_style’ not found in /home/u922162147/domains/infofrance.com/public_html/wp-content/plugins/td-composer/td-multi-purpose/styles/tds_icon/tds_icon1.php:9 Stack trace: #0 /home/u922162147/domains/infofrance.com/public_html/wp-includes/template.php(730): require_once() #1 /home/u922162147/domains/infofrance.com/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_autoload_classes.php(42): load_template(‘/home/u92216214…’, true) #2 [internal function]: td_autoload_classes->loading_classes(‘tds_icon1’) #3 /home/u922162147/domains/infofrance.com/public_html/wp-content/plugins/td-composer/td-multi-purpose/shortcodes/tdm_block_icon.php(193): spl_autoload_call(‘tds_icon1’) #4 /home/u922162147/domains/infofrance.com/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_global_blocks.php(27): tdm_block_icon->render(Array, ”) #5 /home/u922162147/domains/infofrance.com/public_html/wp-includes/shortcodes.php(343): td_global_blocks::proxy_function(Array, ”, ‘td in /home/u922162147/domains/infofrance.com/public_html/wp-content/plugins/td-composer/td-multi-purpose/styles/tds_icon/tds_icon1.php on line 9

Anamaria
tagDiv Staff

Hello,

The footer templates do not have the button to be edited with tagDiv Composer in the backend. Please check this guide:https://forum.tagdiv.com/footer-templates/
If you a Pro Prebuilt Website you can edit with tagDiv Composer the footer template can be edited only from the frontend if it is assigned, edit a page/post template with tagDiv Composer and go down to the footer. => https://www.screencast.com/t/rpfNhfyrF
And now you can select the text, hit the element and you can edit it => https://we.tl/t-J69lnPYecc

Thank you!

Anamaria
tagDiv Staff

Hello,

The footer templates do not have the button to be edited with tagDiv Composer in the backend. Please check this guide:https://forum.tagdiv.com/footer-templates/
If you a Pro Prebuilt Website you can edit with tagDiv Composer the footer template can be edited only from the frontend if it is assigned, edit a page/post template with tagDiv Composer and go down to the footer. => https://www.screencast.com/t/rpfNhfyrF
Also, if you have a standard footer template https://www.screencast.com/t/ND7OiqEpPFK ->https://www.screencast.com/t/Z5ZdVYY4wAuP then you need to make changes in Theme Panel -> Footer.

Hope this helps you!

Thank you!

Bettina
tagDiv Staff

Hello Adrian!

Edit the homepage with TagDiv Composer, access Website Manager, click on main menu, and there you should find a shadow option in the element’s settings. You need only to delete the value from there.

Thank you!

Anamaria
tagDiv Staff

Hello,

To disable the zoom effect, please edit with tagDiv Composer, select the Big Grid Flex 5, and in the tab called “Layout”, you can uncheck the zoom hover effect => https://www.screencast.com/t/g7VViSHAhGh

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

For error 503, please check the theme requirements -> https://forum.tagdiv.com/requirements-for-newspaper/ make sure that your host accomplishes this and all settings are set as in our guide.
Please check the following topics from here
-> https://www.lifewire.com/503-service-unavailable-explained-2622940
-> http://www.wpbeginner.com/wp-tutorials/how-to-fix-503-service-unavailable-error-in-wordpress/
-> https://www.hostinger.com/tutorials/fix-503-service-unavailable-error-in-wordpress/
If it is still a problem, you will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Also, you can try and remove and re-install the tagDiv Composer plugin.

Thank you!

Anamaria
tagDiv Staff

Hello,

The problem is caused if you use WP Bakery for posts, unfortunately, we recommend using WP Bakery only for pages and not for posts => https://forum.tagdiv.com/how-to-use-visual-composer/
Also, if you use the WPBakery for pages, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).
Please deactivated the WP Bakery and see if the problem persists.

Thank you for your understanding!

Anamaria
tagDiv Staff

Hello,

To change the logo you need edit the page with tagDiv Composer, select the header and change the text. I made a video that can help you => https://we.tl/t-pTEQbv0uAa

Thank you!

Anamaria
tagDiv Staff

Hello,

The problem is caused if you use WP Bakery for posts, unfortunately, we recommend using WP Bakery only for pages and not for posts => https://forum.tagdiv.com/how-to-use-visual-composer/
Also, if you use the WPBakery for pages, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).
Please deactivated the WP Bakery and see if the problem persists.

Thank you for your understanding!

Anamaria
tagDiv Staff

Hello,

Sorry, I think I misunderstood what you want to achieve, you want to change the limits post for auto loading, right?
For this, you need to edit the Single Post Template with tagDiv Composer => https://www.screencast.com/t/jyUVNSVHS -> Show site wide settings and set the limit post => https://www.screencast.com/t/niaHM5EMLOM9

Hope this helps you!

Thank you!

ginchu26
Participant
#0

when I update to newspaper 10.4
-> Fatal error: Uncaught ArgumentCountError: Too few arguments to function {closure}(), 4 passed in /home/rnawunlphosting/public_html/wp-includes/class-wp-hook.php on line 287 and exactly 5 expected in /home/rnawunlphosting/public_html/wp-content/plugins/td-composer/css-analyze/css-analyze.php:510 Stack trace: #0 /home/rnawunlphosting/public_html/wp-includes/class-wp-hook.php(287): {closure}(NULL, 7023, ‘tdc_google_font…’, true) #1 /home/rnawunlphosting/public_html/wp-includes/plugin.php(206): WP_Hook->apply_filters(NULL, Array) #2 /home/rnawunlphosting/public_html/wp-includes/meta.php(676): apply_filters(‘get_post_metada…’, NULL, 7023, ‘tdc_google_font…’, true) #3 /home/rnawunlphosting/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_wp_booster_functions.php(572): metadata_exists(‘post’, 7023, ‘tdc_google_font…’) #4 /home/rnawunlphosting/public_html/wp-includes/class-wp-hook.php(287): td_load_css_fonts(”) #5 /home/rnawunlphosting/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_f in /home/rnawunlphosting/public_html/wp-content/plugins/td-composer/css-analyze/css-analyze.php on line 510

Help me, Pls!!!

Isotypo
tagDiv Member

Hi Ana Maria,
as you can see in the screenshot of my first message (see here), the page was built with TD composer. It happens also in other pages, only in that module you see in the snapshot (Text with title). It stays loading and loading, but nothing happens. Unlike Webjump in the previous comment, I dont get any error message of any sort.

I’ll send you an email with my credentials, so you can take a look.

Thanks in advance.

María

webjump
tagDiv Member

Hi Bettina,

If I uninstall TagDiv composer, will it delete my data and pages/posts etc?

Just need to know.

Many thanks in advance.

webjump
tagDiv Member

Hi there,

We are having the same problem. It says the page as not created in TD composer, but we only used that.

Anamaria
tagDiv Staff

Hello,

This page was created with tagDiv composer or did you use another page builder?
Also, we need to investigate what settings were made to cause that problem, please make a full backup to all files and the database and contact us via email at contact@tagdiv.com to investigate the problem. Provide
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Vlad S
tagDiv Staff

Hello !

That you can do in tagDiv Composer. When selecting the mobile viewport, simply click on the desired element and set it to be hidden as you can see here: https://www.screencast.com/t/UIQKswH5 This will hide it only on mobile viewport.

Thank you !

Vlad S
tagDiv Staff

Hello !

For that you will need to edit your website using tagDiv Composer and simply add more blocks in that category template. You can take a look at our Video guides in order to learn how to do this: https://www.youtube.com/user/tagdiv

Thank you !

mehedi57
tagDiv Member

Yes, I know that ads must be set inside the cloud template using tagDiv composer. I have already tried that but no luck. Again I have disabled all the plugins except the tagDiv, but still no luck. So I have already mailed with all the necessary credentials. Please check and help to solve the problem. Thank you and kind regards.

Bettina
tagDiv Staff

Hello!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.

If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

Please note that you need to have a cloud/PRO template in order to edit with TagDiv Composer plugin.
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.

If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Bettina
tagDiv Staff

Hello!

Check this topic where we discussed about this issue: https://forum.tagdiv.com/topic/wp_booster-error-on-single-more-from-author-box-in-td-composer-after-update/

Thank you!

Bettina
tagDiv Staff

Hello!

Please note that you can modify only a cloud/PRO template with TagDiv Composer and not a default one.
Try to:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.

Thank you!

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