- NewspaperAutoptimize Plugin – install and configuration
- NewspaperCache plugin – install and configure
- NewspaperInstalling Pre-built Websites
- NewspaperHow to Install Newspaper via FTP
- NewspaperHow to Install Newspaper via WordPress
- NewspaperIntroduction to CPT and ACF with Newspaper Theme
- NewspaperHow to edit modules for Flex Block X
- NewspaperWooCommerce: Happy “Add to Favorites!”
- NewspaperWoo Brands
- NewspaperStripe Setup
- NewspaperModal Popup
- NewspaperPayPal Setup
- NewspaperFlex Block Settings Guide
- NewspaperHow to setup the Contact Page
- NewspaperAdd Cryptocurrency Price Ticker Widget
- NewspaperInfinite Loading for Single Posts
- NewspaperThe Newspaper Mobile Theme: Introduction
- NewspapertagDiv Social Counter plugin
- NewspapertagDiv Shop
- NewspapertagDiv Opt-In Builder
Hello,
What you can do is to disable and delete the tagDiv Composer and after that reinstall the plugin from Newsmag > plugins. The theme version should be 4.4
Also, we are preparing a theme update for this week.
Thank you!
Thank you, I found it. I still don’t get why an “update” would be set to remove plugins. Which honestly is not so bad, If I had known about it in advance. I installed the standard pack plug-in which replaced the missing options. I thought that was the composer plugin. Thank you.
Hello,
I bought a new License since the old one was bought on 2017.
I have Installed the new License and the Cloud Library is working well now.
Thank you for your reply.
OK I understand now. The Opt-in Builder was not installed for some reason. I got a developer to fix it. An easy fix if you know what to look for.
Have a great day!
Hello Sebastian!
Please try to uninstall the cache plugin and check if the problem is solved. Make sure you do not use an object cache or any caching tool in your Cpanel.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.
Thank you!
Hello @nexusadmin !
Please deactivate, delete, and reinstall the tagDiv mobile theme from Newspaper plugins and clear all cache. Check out this article: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/
Thank you!
Hello @mediax!
Please deactivate, delete, and reinstall the tagDiv mobile theme from Newspaper plugins and clear all cache.
If the problem is still there, then make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Hello @christopherkevil8838!
A code in your frontend is appearing only when you have a plugin uninstalled when it should be installed, so instead of the code, it will display the element from that plugin. Check in Newspaper -> Plugins (the Standard Pack plugin).
Thank you!
Hello,
The “wp-json/tdw/save_css” I think it can be related to the bots that want to inject malwares in the theme live css, what I recommend is to install the Wordfence plugin and restrict that link and block the ip-s that attempt to inject those links.
I hope this will help you!
Thank you!
Hello @kurdi!
This seems to be a caching issue. Please try to uninstall the cache plugin and check if the problem is solved. Make sure you do not use an object cache or any caching tool in your Cpanel.
Let me know the results!
Thank you!
Can you do install the Urban Observer theme from your end because if again error occurs then I have to revert back to the original theme and setup all the other features.?
Hi, I checked the screenshots and those errors appears because there is another plugin that needs to be installed, the tadiv Standard pack, please install that plugin from Newspaper > plugin (most of the time those problems are crated by child theme or extra plugins, sometimes it is better to disable them until the theme update is made).
Also, the standard template can be imported from the cloud and adjusted using tagDiv Composer after your needs.
Now all those that we made are 100% edited using the tagDiv Composer and cloud templates.
Thank you!
Hi,
If you are using the Newspaper v12.6.1, what can be done is to disable and reinstall tagDiv Composer and tagDiv mobile theme plugin, delete those plugins and reinstall them from Newspaper plugins.
Also, if the theme was update to Newspaper v12.6.2 then the problem should be resolved.
Thank you!
Hi,
I just tested that demo and for me looks to work ok – https://i.imgur.com/Fz68m90.jpg
Can you please check it using only the theme plugins and to make sure that the demo has been correctly installed.
Thank you!
Hi,
That are the standard templates and can be added back by installed the tagDiv Standard pack plugin from Newspaper > plugins.
Thank you!
Hello,
If you have in the child theme only those files, then the layout of the website should not be affected when you update the theme, but it is possible that some theme plugins to not be installed/updated during the theme update. Also, Sometimes it is a good practice to set the main theme during the theme update and only after that to set the child theme to be sure that there is no function interfering with the theme.
Thank you!
Yes deleting and re-installing worked for me as well, thank you everyone.. 🙂
Same here. Reinstalling mobile plugin cured my problem.
after the update, posts now look like this: https://prnt.sc/tFLKTwDUNpyc
The update deleted the composer and cloud templates plugins, and after the update had to reinstall them.
composer options are not there, even with the plugin being reinstalled.
Composer option gone screenshot: https://prnt.sc/j4kiFb7PC-C0
I have installed the news theme “Urban Observer” but when I opened my home page I am getting the following error messages.
page content template not set!
cloud_template content template not set!
How to rectify the issue.
Error While installing templates
I solve this problem entirely by going to the standard WordPress plugins menu and uninstalling the mobile theme from there.
Then once it was uninstalled I went to the theme dashboard and re-downloaded the plugin and activated it and that fixed the problem.
Hi
I have Newspaper v9.8 which doesn’t allow me to update automatically.
If I deleted the theme and install the newest version, will all of my posts still remain?
Will I have to set up the theme settings again from scratch?
Thanks
Hi there,
We have a video category where the post consists just of the video and the video time length and source. For the longest time we were using the old Black theme and the tagdiv standard pack but a few days ago switched to the Black Pro and uninstalled the tagdiv standard pack. Site is a lot faster and looks great but the one issue we are having on the video pages is that the video gets displayed but also the featured image.
The page is setup in the composer with Single Post Featured Image on top which works great if it’s a image or video. And underneath is the single post content which again displays a duplicate image. (haven’t figured out to how to post the content without the image) I’ve been racking my brain on how to remove the featured image and just have the video and content. (normal post page is setup with only 1 element so no issues there)
With the Black theme in the past, we used the following code and it worked great for the videos category:
.category-videos .td-post-content img{
display: none !important;
}
But it no longer works and i’ve tried tons of combinations and am obviously missing something. Any help would be appreciated as i’ve spent tons of time trying to figure this out. I did just notice if i remove .category-videos then it works but on every category which can work if I create and adjust 2 separate templates (1 for posts and 1 for videos category) but would still like to see if the original simple way could work.
This did not work also:
.category-video .td-post-featured-image{
display:none;
}
Thanks
Hello,
Since today morning my mobile site is not working.
The error shows is ,
There has been a critical error on this website.
I am using Newspaper theme since 4 months. Never had this problem.
Previously site was on Contabo VPS servers. Few days ago I migrated it to Bluehost VPS.
The desktop version is working perfectly fine.
Only mobile version is not working.
Tried everything from cache purging to reinstalling from the backup.
But nothing worked.
